Customers of size?
#1
Original Poster
Join Date: Jun 2005
Programs: United Mileage Plus, Hilton HHonors
Posts: 3
Customers of size?
Recently I purchased a ticket on flyi.com to go from GSP to ROC, so I can spend some time with the fiance & his family.
Unfortunately, I didn't exactly read the part of the Contract of Carriage that concerns "customers of size."
I'm a big girl; not morbidly obese, by any means, but I'm no Twiggy. I've always had no trouble fitting in seats, and I've never needed seatbelt extenders.. but after reading about how Southwest has been with its customer-of-size policy (ticket agents deciding whether or not you can squeeze into a seat), I've gotten a little worried.
I'm not concerned about demonstrating my ability to fit into a seat -- especially if they're as roomy as everyone claims. I just don't want to be harassed about my weight, and I don't want to pay money that I don't have (this trip is my birthday present, btw) for an extra seat that I don't need.
Can anyone offer anything? Suggestions? Comments? Similar experiences?
Also, is the seat width of the CRJ similar to the seat width on the UAX CRJs? Those are what I'm used to flying, which is why I ask..
Unfortunately, I didn't exactly read the part of the Contract of Carriage that concerns "customers of size."
I'm a big girl; not morbidly obese, by any means, but I'm no Twiggy. I've always had no trouble fitting in seats, and I've never needed seatbelt extenders.. but after reading about how Southwest has been with its customer-of-size policy (ticket agents deciding whether or not you can squeeze into a seat), I've gotten a little worried.
I'm not concerned about demonstrating my ability to fit into a seat -- especially if they're as roomy as everyone claims. I just don't want to be harassed about my weight, and I don't want to pay money that I don't have (this trip is my birthday present, btw) for an extra seat that I don't need.
Can anyone offer anything? Suggestions? Comments? Similar experiences?
Also, is the seat width of the CRJ similar to the seat width on the UAX CRJs? Those are what I'm used to flying, which is why I ask..
#2
Join Date: Mar 2005
Location: Phoenix, AZ
Programs: Marriott Lifetime Platinum, Hilton-Lifetime Diamond, WN-Companion Pass, National-EE
Posts: 248
If you fit you should be okay
Originally Posted by ROCboundgirlie
Recently I purchased a ticket on flyi.com to go from GSP to ROC, so I can spend some time with the fiance & his family.
Unfortunately, I didn't exactly read the part of the Contract of Carriage that concerns "customers of size."
I'm a big girl; not morbidly obese, by any means, but I'm no Twiggy. I've always had no trouble fitting in seats, and I've never needed seatbelt extenders.. but after reading about how Southwest has been with its customer-of-size policy (ticket agents deciding whether or not you can squeeze into a seat), I've gotten a little worried.
I'm not concerned about demonstrating my ability to fit into a seat -- especially if they're as roomy as everyone claims. I just don't want to be harassed about my weight, and I don't want to pay money that I don't have (this trip is my birthday present, btw) for an extra seat that I don't need.
Can anyone offer anything? Suggestions? Comments? Similar experiences?
Also, is the seat width of the CRJ similar to the seat width on the UAX CRJs? Those are what I'm used to flying, which is why I ask..
Unfortunately, I didn't exactly read the part of the Contract of Carriage that concerns "customers of size."
I'm a big girl; not morbidly obese, by any means, but I'm no Twiggy. I've always had no trouble fitting in seats, and I've never needed seatbelt extenders.. but after reading about how Southwest has been with its customer-of-size policy (ticket agents deciding whether or not you can squeeze into a seat), I've gotten a little worried.
I'm not concerned about demonstrating my ability to fit into a seat -- especially if they're as roomy as everyone claims. I just don't want to be harassed about my weight, and I don't want to pay money that I don't have (this trip is my birthday present, btw) for an extra seat that I don't need.
Can anyone offer anything? Suggestions? Comments? Similar experiences?
Also, is the seat width of the CRJ similar to the seat width on the UAX CRJs? Those are what I'm used to flying, which is why I ask..
#3
Join Date: Jan 2005
Location: In Transit
Programs: PC Gold; SPG AAA; HiHo Silver; Hrtz Gld; Emld Clb; UA NWA NoBody; VA EleVAte; WN MooMoo
Posts: 1,657
If you can fit into 1 seat only without bothering the person next to you, then you're probably OK.
If not, then you have something to think about.
If not, then you have something to think about.
#4
Join Date: Mar 2005
Programs: UA MP
Posts: 1,658
If you're used to flying and you feel you confident in not violating that part of their contract of carriage, you should be fine. The good thing about it is that there is a set standard, not something based on the opinion of the CSR. I used to have family members who worked for UA, and I remember two things about this - that people who would have to buy an extra seat have already done so and, in a case like this, as much as you would dislike getting told you have to pay for an extra seat, they would dislike telling you this far more. With Southwest, I think they got a lot of negative publicity because they have a lot of people who do not travel often.
I would assume that the seats on their CRJs are the same size as the UAX ones as their CRJs were once UAX CRJs.
I would assume that the seats on their CRJs are the same size as the UAX ones as their CRJs were once UAX CRJs.
#5
Join Date: Jun 2005
Posts: 81
To the best of my knowledge, Independence Air policy is that if you make a reservation for youself and pay for the extra seat, and the flight you take is not booked to capacity, you are entitled to a refund after the flight by writing to the company or calling the toll free number. There is a card also that you can request with all the details at the ticket counter.
#6
Join Date: Jan 2005
Location: In Transit
Programs: PC Gold; SPG AAA; HiHo Silver; Hrtz Gld; Emld Clb; UA NWA NoBody; VA EleVAte; WN MooMoo
Posts: 1,657
Originally Posted by foxnine
To the best of my knowledge, Independence Air policy is that if you make a reservation for youself and pay for the extra seat, and the flight you take is not booked to capacity, you are entitled to a refund after the flight by writing to the company or calling the toll free number. There is a card also that you can request with all the details at the ticket counter.