Any way to find out which rewards program my CC is connected to?
Jul 20, 2018, 10:06 pm
#1
Original Member
Original Poster
Join Date: May 1998
Location: Rockville, MD, USA
Posts: 157
Any way to find out which rewards program my CC is connected to?
Yelp cash back keeps rejecting my dining requests because supposedly my Chase sapphire is connected to another rewards program. However it is not connected to anything as far as I know. I called chase and they have no idea what I'm talking about and is unable to see the cc paired with ANY rewards program (which is wrong, since it is definitely paired with Yelp).
Any suggestions?
Miz
Any suggestions?
Miz
Jul 22, 2018, 8:23 am
#3
FlyerTalk Evangelist
Join Date: Nov 2003
Location: South Florida
Programs: AA LTG (EXP), Hilton Silver (Dia), Marriott LTP (PP), SPG LTG (P) > MPG LTPP
Posts: 11,329
Yelp cash back keeps rejecting my dining requests because supposedly my Chase sapphire is connected to another rewards program. However it is not connected to anything as far as I know. I called chase and they have no idea what I'm talking about and is unable to see the cc paired with ANY rewards program (which is wrong, since it is definitely paired with Yelp).
Any suggestions?
Miz
Any suggestions?
Miz
Jul 23, 2018, 4:41 pm
#4
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
But it's from 2016, so in a few cases it may be out of date. Most obviously, in the mention of Plenti.
Plus you have to read carefully. While it groups all the Empyr-based programs together, it does not group all the Rewards Network administrated programs together. The airline and hotel ones yes, but Upromise and Shell Fuel Rewards for example are listed to separately.
Finally, it says:
"Note, it might be that some of the other programs overlap as well as we haven’t been able to clarify the back-end power to each of these programs."
And it's sharing of back-end systems that leads to issues like this.
Jul 23, 2018, 4:48 pm
#5
FlyerTalk Evangelist
Join Date: Jan 2005
Location: home = LAX
Posts: 25,932
Yelp cash back keeps rejecting my dining requests because supposedly my Chase sapphire is connected to another rewards program. However it is not connected to anything as far as I know. I called chase and they have no idea what I'm talking about and is unable to see the cc paired with ANY rewards program (which is wrong, since it is definitely paired with Yelp).
Any suggestions?
Miz
Any suggestions?
Miz
You have to ask Yelp where they got that info about your card being connected to another rewards program.. Only the service that is giving you the error can possibly explain what is the origin of the error, unless you can figure it yourself (from the info provided above about Empyr). But the front-line agents at Yelp won't likely know; you'd probably have to move up the supervisor chain.