Help with BA flight - missing avios and refused to credit.
 

Hi there,

Sorry to be very whingy.
I flew BA (LHR-VLC-LHR) and asked grounded staff over BA to remove BA number in order to earn Iberia status ( when you log in sometimes at their website/app they force you to relink the booking to BA instead of IB).
In my flight both flight i put and double check if my Iberia number is put on my boarding pass.
BA end up putting it in BA and i email them and asked them to remove it and try to credit to Iberia.
Iberia just simply refused to honour credit. I try twitter, i try their horrendus website. Do you think i can try in their Lounge in Madrid. I have purchased a few more tickets just to get a sapphire status and i believe british airways will mug it up again.

Any suggestion if what else i can do, they dont allow email ( email never works and rebounce). Thank you very much. If the Hojas de papal complaints works in Iberia let me know. I feel i am scam to pay extra but their very bad intention not to credit anything they claim to promise. Avios and elite status are part of the deal I taking their non-sense no service airlines..... many thanks for your input.

You need BA to remove the credit before IB can do anything.

Wasn't your complaint about CX is not having the roll over credit? Now that that is solved, why even bother with IB?

I did ask BA to remove the credit twice, first time they just said it. not actually doing it. I only submit to IB afterwards, still they just dont look at it and says no straight away for a couple time.

CX - not me. I have given up long time. I am based in the UK so BA and IB is more the option for me, but if they insist on computer says no all time, i will switch and cancel all the flight book with them in 2 weeks.

Re: based in UK. Ah ok

Re: removing credit. Until those flights are no longer on your BA club credited flights, it is you-and-BA's problem not IB's.

Did you play double dipping adding the IB (status less) number at check-in, and then flashed your BA (status) number to get into the lounges?

Rather than spending endless time on this, accept the BA credit and move on? Not at big deal I suppose

Next time don't put your BA number in the reservation.

The relatively simple answer next time is to NOT login to your BA account when trying to manage a booking with an IB number. Don't try to double dip benefits and Avios credit.

I've never had the OP's problem when crediting BA flights to IB.

https://www.flyertalk.com/forum/iber...credit-ba.html
"Miscredit"

BA lounge - yes, they are all business (not so) class tickets, not economy. (all business class that i paid, i didnt claim any other benefit as it is business class, not even seat selection). there is no double dipping intention or whatsoever, I dont want to do anything with BAEC. I just ask them to double check if the boarding pass and flight has been direct to IB plus credit. To be fair this is the only reason i paid of so called business class from BA and IB - they are not at all any business class. everytime i ask for a coffee they just are too busy talking or shoving minature in their bags lol!

I have all my boarding pass with IB FF no on it. they still dont credit it. It does show IB is so crap in their service and cannot bother with anything indeed.

Lhr-vlc is T3? I was thinking you used your BA owe to get into CX f...

If you dislike IAG is much why don't you move to RJ or AY, or even AFKL...

good point, T3 yes i should have done that but i did not... I probably will move back to CX... i realise that i got a free diamond membership just 200 ish status point...

Good. You can be in CX F while the BA Gold folks are kept out (to J) lol

haha
do they now...? Be fair how often BA departs in T3 that i will choose... i dont know. i dont go back to asia much now and tend to explore different place and thinking of spending some times travelling to South America. i dont fly as much now and i am stubborn that's why i want all in one account now. Iberia does get me angry coz in ALL OCCASION they credit the wrong avios amount, missing it entirely or just give up not even the price of the ticket what it is and that is in their system. I cannot find any company as bad as this...lol

So take BA and IB out of the equation.

If, going forward, you want the flexibility of picking which of the two (BA, IB) accounts the Avios should post to, then you have to take control of your actions.

It is perfectly possible to book, manage, and fly a ticket without associating both numbers/programmes with the ticket and without logging in on both the BA and IB webistes to view and manage the ticket.

So, if ticket A is supposed to post to your IB account, then only ever associate your IB number with it, and act like you don't even have a BA account when you are booking, viewing, managing, and checking-in for the flights on ticket A.
And if ticket B is supposed to post to your BA account, then only ever associate your BA number with it, and act like you don't even have an IB account when you are booking, viewing, managing, and checking-in for the flights on ticket B.

Yes, this means that if you have status with only one of those programmes, that you miss out on some of the benefits of status with tickets associated with your status-less account - such as selecting a better seat - but you willl still obtain others on the day by showing your status card (lounge access, extra luggage, etc) - that's the price you have to pay for wanting this flexibility.

OP has BA status and defo booked their BA flights through BA, so booking has their BA#.

If I read OP correctly (a bit difficult TBH), they changed the FFP# to IB at check in desks, and the printed BPs has their IB#. OP further claims they didn't try to double dip by entering F lounges by flashing their BA card.

And yet the flights credited to BA, and BA are refusing (?) to debit.

So it is somewhat IAG-y.