Having issues transferring points from Chase UR to Iberia Plus.
Jun 21, 2022, 7:53 pm
#1
Original Poster
Join Date: Jun 2022
Posts: 39
Having issues transferring points from Chase UR to Iberia Plus.
I've made my Iberia Plus account in January 2022. I read that the account needs to be 90 days old with some avios points in there (I never had any). When attempting to transfer Chase UR into my Iberia Plus, the button gets grayed out and then back into green. Today was my first attempt of trying and nothing is going through. I've also tried using my Amex MR points into Iberia Plus but it doesn't go through. Any idea what the problem is? I'm trying to transfer BA to Iberia, when I try to "combine my avios" under Iberia Plus it says, "Sorry, you are not eligible to combine your Avios with Iberia Plus."
edit: I can’t link my Amex to IB. It gives me an error message.
when I try to buy Iberia avíos it gives me this message “In order to purchase you need a balance of at least 1 Avios or have collected Avios in the last 3 years. You can collect Avios in different way”
I even did a survey to earn some avios (I’ve earn 100) and still can’t transfer Chase to IB.
my IB account number has 7 digits. In my email they sent, my IB number has 14 digits. (0000000#######)
I’ve also post this in the BA forum section.
edit: I can’t link my Amex to IB. It gives me an error message.
when I try to buy Iberia avíos it gives me this message “In order to purchase you need a balance of at least 1 Avios or have collected Avios in the last 3 years. You can collect Avios in different way”
I even did a survey to earn some avios (I’ve earn 100) and still can’t transfer Chase to IB.
my IB account number has 7 digits. In my email they sent, my IB number has 14 digits. (0000000#######)
I’ve also post this in the BA forum section.
Last edited by Usernamemy; Jun 23, 2022 at 4:14 pm
Jun 21, 2022, 9:09 pm
#2
Join Date: Dec 2004
Posts: 7,901
Welcome to FlyerTalk! To transfer from BA to IB, your personal information in each account must strictly match including your email address. You also need to have some earning or redemption activity in the IB account in the past 36 months. Transferring Amex points to IB is supposed to count as activity. Buying avios probably counts.
I don't know if the lack of activity is blocking your direct transfer from Chase to IB.
Also, Chase has a promotion to give 30% extra avios on transfers to BA. If you can get this working, it's better to transfer Chase to BA and then BA to IB, rather than Chase to IB.
There's a little info in older threads like this one and this one.
I don't know if the lack of activity is blocking your direct transfer from Chase to IB.
Also, Chase has a promotion to give 30% extra avios on transfers to BA. If you can get this working, it's better to transfer Chase to BA and then BA to IB, rather than Chase to IB.
There's a little info in older threads like this one and this one.
Last edited by rrgg; Jun 21, 2022 at 9:22 pm
Jun 22, 2022, 4:26 am
#3
Original Poster
Join Date: Jun 2022
Posts: 39
Welcome to FlyerTalk! To transfer from BA to IB, your personal information in each account must strictly match including your email address. You also need to have some earning or redemption activity in the IB account in the past 36 months. Transferring Amex points to IB is supposed to count as activity.
I don't know if the lack of activity is blocking your direct transfer from Chase to IB.
Also, Chase has a promotion to give 30% extra avios on transfers to BA. If you can get this working, it's better to transfer Chase to BA and then BA to IB, rather than Chase to IB.
I don't know if the lack of activity is blocking your direct transfer from Chase to IB.
Also, Chase has a promotion to give 30% extra avios on transfers to BA. If you can get this working, it's better to transfer Chase to BA and then BA to IB, rather than Chase to IB.
I’ve tried transferring from BA to IBERIA but it gives me an error every time. “Sorry, you are not eligible to combine your Avios with Iberia Plus.”
Jul 1, 2022, 6:12 pm
#4
Original Poster
Join Date: Jun 2022
Posts: 39
Was also having issues until today. Could not transfer Avios from EI to BA. Tried for over a week but got all the error messages listed prevously.
Today I logged on to Avios.com and tried something I had not previously attempted. Went to the "Contact Us" option at the bottom of page, then "Transferring Avios to BA or IB" and hit "webchat".
About 10 min. wait for an agent, answered some verification questions and how many Avios I wanted to transfer and within a minute or so the Avios had transferred. E-mail confirmation received, checked both Avios.com and my BA account and the transfer had completed.
All done in less than 15 minutes.
Pleasantly surprised how easy this was after the irritations of the failed attempts of the past week. Regret not trying the "webchat" sooner.
Hope this helps someone else out there!
got this reply from another thread I’ve posted on BA. This option works!
Today I logged on to Avios.com and tried something I had not previously attempted. Went to the "Contact Us" option at the bottom of page, then "Transferring Avios to BA or IB" and hit "webchat".
About 10 min. wait for an agent, answered some verification questions and how many Avios I wanted to transfer and within a minute or so the Avios had transferred. E-mail confirmation received, checked both Avios.com and my BA account and the transfer had completed.
All done in less than 15 minutes.
Pleasantly surprised how easy this was after the irritations of the failed attempts of the past week. Regret not trying the "webchat" sooner.
Hope this helps someone else out there!
got this reply from another thread I’ve posted on BA. This option works!
Jul 5, 2022, 5:25 am
#5
Join Date: Oct 2015
Posts: 122
Was also having issues until today. Could not transfer Avios from EI to BA. Tried for over a week but got all the error messages listed prevously.
Today I logged on to Avios.com and tried something I had not previously attempted. Went to the "Contact Us" option at the bottom of page, then "Transferring Avios to BA or IB" and hit "webchat".
About 10 min. wait for an agent, answered some verification questions and how many Avios I wanted to transfer and within a minute or so the Avios had transferred. E-mail confirmation received, checked both Avios.com and my BA account and the transfer had completed.
All done in less than 15 minutes.
Pleasantly surprised how easy this was after the irritations of the failed attempts of the past week. Regret not trying the "webchat" sooner.
Hope this helps someone else out there!
got this reply from another thread I’ve posted on BA. This option works!
Today I logged on to Avios.com and tried something I had not previously attempted. Went to the "Contact Us" option at the bottom of page, then "Transferring Avios to BA or IB" and hit "webchat".
About 10 min. wait for an agent, answered some verification questions and how many Avios I wanted to transfer and within a minute or so the Avios had transferred. E-mail confirmation received, checked both Avios.com and my BA account and the transfer had completed.
All done in less than 15 minutes.
Pleasantly surprised how easy this was after the irritations of the failed attempts of the past week. Regret not trying the "webchat" sooner.
Hope this helps someone else out there!
got this reply from another thread I’ve posted on BA. This option works!
Jul 5, 2022, 10:14 am
#6
Original Poster
Join Date: Jun 2022
Posts: 39
try this webchat link
https://chat.avios.com/Live/webchatL...gb&from=/us/en