Anyone else having Problems Logging IN?
#1
Original Poster
Join Date: Dec 2006
Location: Chicago...MDW & ORD
Programs: Iberia Platino,15x Southwest Companion Pass/ Hilton LT Diamond/ Hertz PC, OWEmerald; Marriott Gold
Posts: 427
Anyone else having Problems Logging IN?
I just tried to log in and its say there is an issue etc etc etc. Blah Blah Blah.....always IT issues with Iberia...
Am i the only one today?
Am i the only one today?
#2
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 12,979
Time to change your password...
Iberia communicates this poorly - but if you cannot login it is usually a sign that you must do your annual update of password.
Iberia communicates this poorly - but if you cannot login it is usually a sign that you must do your annual update of password.
#3
Original Poster
Join Date: Dec 2006
Location: Chicago...MDW & ORD
Programs: Iberia Platino,15x Southwest Companion Pass/ Hilton LT Diamond/ Hertz PC, OWEmerald; Marriott Gold
Posts: 427
Sorry, we're temporarily unable to retrieve your password. Please try again later
I dont know what to do next....
#4
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 12,979
There are new requirements for password length, etc. Cant remember them offhand, but that could be the issue. Avoid special characters even though you are prompted to use one...
#5
Original Poster
Join Date: Dec 2006
Location: Chicago...MDW & ORD
Programs: Iberia Platino,15x Southwest Companion Pass/ Hilton LT Diamond/ Hertz PC, OWEmerald; Marriott Gold
Posts: 427
Always Website issues with Iberia..
#6
Join Date: Mar 2009
Location: LAX
Posts: 3,267
I can't login either. I put in my Iberia number without the "IB" in front. Before I have a chance to put in my password, it says "Invalid format." Then I add the "IB" letters out front, and before I have a chance to put in my password, it says "invalid format."
Update: Now it's saying I have to update my password to conform with the new requirements. They sent me a reset link...which doesn't work.
Update 2: Iberia IT is the best.
First, it wouldn't tell me I needed to reset my password unless I used the app. OK, fine.
Second, the password reset link doesn't work on a phone or in Firefox. I used Chrome to get it to work
Update: Now it's saying I have to update my password to conform with the new requirements. They sent me a reset link...which doesn't work.
Update 2: Iberia IT is the best.
First, it wouldn't tell me I needed to reset my password unless I used the app. OK, fine.
Second, the password reset link doesn't work on a phone or in Firefox. I used Chrome to get it to work
Last edited by lobo411; Jun 7, 2022 at 3:39 pm