Shoddy Outfit
Mar 4, 2021, 3:08 pm
#1
Original Poster
Join Date: Dec 2009
Location: ADL
Programs: QFF, AAdvantage, All
Posts: 1,137
Shoddy Outfit
A hallmark of a shoddy outfit is the difficulty in being able to contacting them.
You can see this in the list of 'Customer questions related to [contact us] FAQ':
Contact us
Pay particular attention to listing No. 7....lol.
You can see this in the list of 'Customer questions related to [contact us] FAQ':
Contact us
Pay particular attention to listing No. 7....lol.
Mar 11, 2021, 1:14 pm
#2
Join Date: Mar 2002
Location: BCN
Programs: BA Gold · A3 Gold · DL Gold · VY apologist
Posts: 8,545
I dunno, within two clicks from the home page you have access to telephone, email, chat via WhatsApp, Alexa, Google Assistant, Twitter and Facebook contact details. What could you possibly need that isn't there?
Mar 11, 2021, 2:54 pm
#4
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,043
Mar 11, 2021, 3:08 pm
#5
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
You would think that by the number of enquiries related to email, people would have smartened up to the fact that email is not a common way to communicate with airlines for most purposes.