IB's catering & service during COVID-19
Feb 28, 2022, 5:43 am
#226
Join Date: Dec 2006
Location: Chicago...MDW & ORD
Programs: Iberia Platino,15x Southwest Companion Pass/ Hilton LT Diamond/ Hertz PC, OWEmerald; Marriott Gold
Posts: 427
Are nuts and olives back!! Long haul in business
I’m flying MAD to ORD soon. Curious if aperitif is offered before main course??
Feb 28, 2022, 5:50 am
#227
Join Date: Jan 2019
Location: HAM
Programs: BA Gold, A3*G, LH FTL, IHG Diamond
Posts: 298
BCN - MAD on a Sunday afternoon.
Was the only passenger in C while Y was jam packed including heated disussions at the door as cabin crew refused last carry ons to be brought inside the cabin...
Mar 1, 2022, 5:13 am
#228
Join Date: Jan 2019
Location: HAM
Programs: BA Gold, A3*G, LH FTL, IHG Diamond
Posts: 298
MAD - HAM, packed evening flight.
Although I am not the biggest sea food fan for airline meals I actually liked this fish dish.
The alternative was some vegetarian pasta which did not look overly appealing on my seat neighbor's table.
Mar 4, 2022, 3:05 am
#231
Join Date: Oct 2019
Location: Vienna, Austria
Posts: 709
Currently in Velasquez (T4S) lounge. It’s a third full or so. It’s 11 am and they just brought the wines out although I think beers are anytime because I saw people drinking them earlier before this. The food looks good, they also have a Spanish section with patatas bravas, and different kinds of croquetas.
The lounge is just one long big hallways L shaped…seems like most people go to the right side because it’s more crowded over there. But there’s food and drinks at both sides. Overall I think it’s looking very good like pre COVID times
The lounge is just one long big hallways L shaped…seems like most people go to the right side because it’s more crowded over there. But there’s food and drinks at both sides. Overall I think it’s looking very good like pre COVID times
Mar 5, 2022, 4:52 am
#232
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,967
Sadly, a one tray service in long-haul business is pretty bad. That’s so 2020. Time for this to be multiple courses including drink cart w olives/nuts first especially on those daylight 11 hour flights to South America. If someone wants a faster service, they can request it. It’s just so cheap, and people need to start complaining. If American can do a multi-course biz class service, so can IB if there’s going to be a joint venture.
Mar 6, 2022, 5:00 pm
#234
FlyerTalk Evangelist
Join Date: Jul 2009
Location: UK
Programs: Mucci, BA, AF
Posts: 10,129
Guess we were on the same flight 
Edit - hmm, something doesn't seem right there. The flight was an A350, and that isn't an A350 IFE screen in J. It isn't one in Y+ either (A seat, and the front row A seat is basically in the galley, not behind a bulkhead).
Edit - hmm, something doesn't seem right there. The flight was an A350, and that isn't an A350 IFE screen in J. It isn't one in Y+ either (A seat, and the front row A seat is basically in the galley, not behind a bulkhead).
Mar 7, 2022, 1:12 am
#235
Join Date: Jan 2016
Location: York, UK
Programs: BAEC Gold, Honors Diamond
Posts: 1,184
I just noticed I got the date wrong, it was Saturday nights flight.
Mar 19, 2022, 6:40 am
#236
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,967
Are amenity kits back on long-haul? What about pre-meal bar service? When will menus return?
Mar 19, 2022, 7:16 am
#237
Join Date: Dec 2006
Location: Chicago...MDW & ORD
Programs: Iberia Platino,15x Southwest Companion Pass/ Hilton LT Diamond/ Hertz PC, OWEmerald; Marriott Gold
Posts: 427
and the after dinner drink service was also great. Unique selections.
I hope they come back soon.
one thing that’s new is that BC passengers can use the front lav….I find it much cleaner than the one in back
Mar 22, 2022, 12:18 pm
#239
Join Date: May 2007
Location: Zurich
Programs: BA GGL, TK*G EL, KL P ELPL, ex AB P, ex LH/LX Sen, HHonors D4L, Bonvoy P
Posts: 1,647
based on my experience in March 2022 the J long haul service is as follows:
- Pre departure beverages: back in MAD and some outstations (but not all)
- Drinks before meal: nope
- Meal service: on one tray, which I really like for red eye flights, but not so much for day time flights
- After meal drinks: are back
- Snacks between meal: are back, but slightly reduced variety, bar is open
- Second meal: changed from cold cuts to warm pasta
This is just a data point, of course.
- Pre departure beverages: back in MAD and some outstations (but not all)
- Drinks before meal: nope
- Meal service: on one tray, which I really like for red eye flights, but not so much for day time flights
- After meal drinks: are back
- Snacks between meal: are back, but slightly reduced variety, bar is open
- Second meal: changed from cold cuts to warm pasta
This is just a data point, of course.
Mar 22, 2022, 5:47 pm
#240
FlyerTalk Evangelist
Join Date: Jul 2009
Location: UK
Programs: Mucci, BA, AF
Posts: 10,129
based on my experience in March 2022 the J long haul service is as follows:
- Pre departure beverages: back in MAD and some outstations (but not all)
- Drinks before meal: nope
- Meal service: on one tray, which I really like for red eye flights, but not so much for day time flights
- After meal drinks: are back
- Snacks between meal: are back, but slightly reduced variety, bar is open
- Second meal: changed from cold cuts to warm pasta
This is just a data point, of course.
- Pre departure beverages: back in MAD and some outstations (but not all)
- Drinks before meal: nope
- Meal service: on one tray, which I really like for red eye flights, but not so much for day time flights
- After meal drinks: are back
- Snacks between meal: are back, but slightly reduced variety, bar is open
- Second meal: changed from cold cuts to warm pasta
This is just a data point, of course.
- Pre departure beverages: yes
- Drinks before meal: yes, + almonds/cheese/olives
- Meal service: as pre-covid, including a menu (redesigned)
- After meal drinks: yes
- Snacks between meal: yes (chocolate bars / crisps etc)
- Second meal: choice of cold cuts or pasta