Change Avios Booking
Jul 5, 2020, 3:16 am
#1
Original Poster
Join Date: Feb 2009
Programs: Executive Club
Posts: 1,115
Change Avios Booking
I am in shock as I completed an Avios redemption booking on Iberia.com using Chrome without a single IT glitch, even transferred Avios from BA and booked my seats. I'm wondering if I get a free T-Shirt and certificate as I believe this is the first time this has happened, definitely for me.
I can see the facility to change my flight dates in MMB and I just wondered if anyone knows if this works for a redemption booking?
I can see the facility to change my flight dates in MMB and I just wondered if anyone knows if this works for a redemption booking?
Jul 8, 2020, 2:44 pm
#3
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
I have the same on my three bookings and it looks like it's giving me a choice of any date, whether or not there is award availability.
Craig, are you saying you've tried this and it didn't work? It seems like new functionality on the website, but might be new disfunctionality.
Craig, are you saying you've tried this and it didn't work? It seems like new functionality on the website, but might be new disfunctionality.
Jul 9, 2020, 1:03 am
#4
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,046
I have the same on my three bookings and it looks like it's giving me a choice of any date, whether or not there is award availability.
Craig, are you saying you've tried this and it didn't work? It seems like new functionality on the website, but might be new disfunctionality.
Craig, are you saying you've tried this and it didn't work? It seems like new functionality on the website, but might be new disfunctionality.
Jul 10, 2020, 8:38 am
#6
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Lifetime Plat; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 8,315
I successfully changed my booking on line. All three award reservations have the option to change it to any date through 6/30/21, no availability restrictions it seemed. Definitely quite a new award booking engine .
ETA Did a second one successfully, changing from October MAD-LAX to June. No restrictions on award availability, keeping to low season, etc. Very nice indeed.
ETA Did a second one successfully, changing from October MAD-LAX to June. No restrictions on award availability, keeping to low season, etc. Very nice indeed.
Last edited by beachfan; Jul 11, 2020 at 1:22 pm
Jul 27, 2020, 2:52 pm
#7
Original Poster
Join Date: Feb 2009
Programs: Executive Club
Posts: 1,115
I tried to change my ticket online and it came up with an error. I had two sectors, so I guess this might have been the problem. I did get straight through to Iberia and did a date change but they charged me the 25 Euro fee. To get straight through I selected the Spanish language option and then said Avios, then Cambiar Vuelo and then selected to speak to someone in English. Maybe I was just lucky. The guy said that if I cancelled it would take 5 weeks, if I was lucky, to get the Avios and refund back so I decided it was better just to date change.