IB flights not appearing on oneworld network map
Feb 25, 2020, 5:46 am
#1
Original Poster
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,467
IB flights not appearing on oneworld network map
Does anyone know why no Iberia fights are appearing on oneworld network map
Searching for IB flights from Madrid returns "Sorry. No destinations could be found from Adolfo Suarez-Barajas Airport"
(or maybe IB has stopped flying from MAD!!)
Searching for IB flights from Madrid returns "Sorry. No destinations could be found from Adolfo Suarez-Barajas Airport"
(or maybe IB has stopped flying from MAD!!)
Feb 25, 2020, 6:51 am
#2
Join Date: Apr 2013
Location: Brasil/Spain (but a heart in Scotland)
Programs: Star Alliance Gold, Iberia Oro, SkyTeam - Elite Plus, Le Club Accor - Platinum
Posts: 408
For me it does work, but I find it quite a difficult tool to use due to the sheer number of destinations.
I admit to generally using Wikipedia when I'm checking out destinations from Madrid.
Edit: I see what you mean, apologies. It shows lots of flights but they're not actually Iberia.
I admit to generally using Wikipedia when I'm checking out destinations from Madrid.
Edit: I see what you mean, apologies. It shows lots of flights but they're not actually Iberia.
Last edited by jackr27; Feb 25, 2020 at 7:25 am
Feb 25, 2020, 7:23 am
#3
Original Poster
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,467
- click on Destinations and then
- clear the tick mark on "Include Connections"
When I do that and select "Leaving from" = Madrid and "With Airline" = Iberia then I get no flights returned
Would you please confirm for me that you are getting flights with those settings (if you are, then I have a problem my end)
Feb 25, 2020, 7:26 am
#4
Join Date: Apr 2013
Location: Brasil/Spain (but a heart in Scotland)
Programs: Star Alliance Gold, Iberia Oro, SkyTeam - Elite Plus, Le Club Accor - Platinum
Posts: 408
Yes, you're correct, sorry.
It shows lots of destinations, but yes, very bizarrely they're not with Iberia. Weird.
It shows lots of destinations, but yes, very bizarrely they're not with Iberia. Weird.
Feb 25, 2020, 7:29 am
#5
Original Poster
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,467
Feb 25, 2020, 10:12 am
#6
Join Date: Oct 2017
Programs: BAEC Silver, Flying Blue Platinum; Hilton Gold, IHG Diamond, Marriott Titanium, Wyndham Diamond
Posts: 788
Feb 27, 2020, 10:49 am
#7
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,586
There's a similar (but shorter) thread on the oneworld forum: https://www.flyertalk.com/forum/oneworld/2007999-iberia-flights-not-showing-ow-interactive-map.html
The map is a product of Innovata/Cirium but I never got a response when I previously tried to report a problem with BA Comair data incorrectly displayed as "operated by Kulula"
Maybe try these links and see if you have more luck than I did? https://helpdesk.cirium.com/hc/en-us...d=114093990131 or https://www.cirium.com/contact-us/
The map is a product of Innovata/Cirium but I never got a response when I previously tried to report a problem with BA Comair data incorrectly displayed as "operated by Kulula"
Maybe try these links and see if you have more luck than I did? https://helpdesk.cirium.com/hc/en-us...d=114093990131 or https://www.cirium.com/contact-us/
Feb 27, 2020, 11:47 am
#8
Original Poster
Join Date: Mar 2008
Location: used to be PER, now it's nowhere/eveywhere
Programs: QFF NB, AA GLD
Posts: 3,467
I contacted Cirrium four hours ago
Got a fast response from a Help Desk person - asking for a screen shot of the problem, which I provided.
No further response as yet
Got a fast response from a Help Desk person - asking for a screen shot of the problem, which I provided.
No further response as yet