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Rebooked flight - OLCI problems

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Old Jan 13, 2020, 7:39 am
  #1  
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Join Date: May 2014
Location: Vancouver, CA
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Rebooked flight - OLCI problems

Hi all,

Am due to fly Iberia GVA-MAD tomorrow. Was originally booked on IB 3483 but that was cancelled due to an ATC strike, and so I have been rebooked on IB 3487. However I am now trying to check-in online and am unable to (both online and in the app). I’d want to re-select my seat on the new flight as it’s currently showing me in 34D but this doesn’t seem to be possible. I called Iberia and they said it’s because I was rebooked after my flight cancellation, but that sounds odd to me - why would it affect whether I’m able to check in online or not? Does anyone have any ideas or has had similar experiences in the past?

Cheers,
TUF
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Old Jan 13, 2020, 9:45 pm
  #2  
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Has your ticket been reissued?
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Old Jan 14, 2020, 1:12 am
  #3  
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Join Date: May 2014
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Originally Posted by BA6501
Has your ticket been reissued?
I suspect this was the problem, even though the call center wasn’t able to re-issue it. Unfortunately my new flight has been cancelled as well. I’ve been rebooked onto another later flight where I was able to OLCI with no issues.
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