Missing Avios from RJ for IB+
Oct 23, 2019, 9:43 pm
#1
Original Poster
Join Date: Feb 2015
Location: BKK, HKG
Programs: Cathay, BA, UA
Posts: 55
Missing Avios from RJ for IB+
Hi all,
i flew a few sector of RJ and I intended to credit to Iberia Plus (which IB already on my boarding pass). It has been a month and still no Avios credit. I tried logging in and the missing mileage form doesn’t have RJ as an option, I email and tweet IB (both Spanish and English) but in vain.
Anyone knows what else I can do?
thanks very much if someone can help.....
i flew a few sector of RJ and I intended to credit to Iberia Plus (which IB already on my boarding pass). It has been a month and still no Avios credit. I tried logging in and the missing mileage form doesn’t have RJ as an option, I email and tweet IB (both Spanish and English) but in vain.
Anyone knows what else I can do?
thanks very much if someone can help.....
Oct 24, 2019, 1:53 am
#2
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,033
Can't really help you... You could try the email address. clasica@iberia.es
Did you have a good reason to want the flights to credit to IB+? You could have chosen BAEC and avoided all of this hassle. RJ is one of those airlines notorious for pretending that you have an RJ account and supposedly crediting your flights to RJ. Since IB+ is horrible at retro-credit this is something I would have tried to avoid.
Did you have a good reason to want the flights to credit to IB+? You could have chosen BAEC and avoided all of this hassle. RJ is one of those airlines notorious for pretending that you have an RJ account and supposedly crediting your flights to RJ. Since IB+ is horrible at retro-credit this is something I would have tried to avoid.
Oct 24, 2019, 4:26 am
#4
Join Date: Mar 2016
Programs: BAEC, Ib+, Accor, HHonors
Posts: 609
Roya Jordanian... what a joke. There's a 99% change you have to ask for the missing Avios. Send your boarding pass to [email protected] Remember to only use your IbPlus number as the "Subject / Reference", otherwise no one will read your e-mail.
Oct 25, 2019, 4:51 am
#5
Join Date: Jun 2012
Location: GVA
Programs: IB Platino/OWE, LX SEN/*G, TP Gold/*G, ALL Accor Platinum
Posts: 23
Despite an IB Platino status, I had to wait five months for Avios to be credited... I contacted Iberia several times by e-mail, but only the Facbook chat helped me to put more pressure and finally get the points. According to the hotline, RJ does not want to pay for Avios earned by business flights. This is also my experience, the points for economy flights were quickly credited...