Login Failure for IB plus

Old Jul 24, 19, 4:58 am
  #1  
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Login Failure for IB plus

Hi guys,

i have not not logged in my IB for awhile for some reasons my computrr, iPad iPhone ( safari/ Firefox) , after resetting password, it doesnít help.

Anyone experiencing the same?

i have contacted Iberia on Facebook, Twitter, they gave me a form to fill and scan a few doc, I still receive no reply for weeks. Anything else I can do?
diablo_josito is online now  
Old Jul 24, 19, 1:52 pm
  #2  
 
Join Date: Mar 2012
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I've got the same issue but have yet to contact IB about it. Avios seem to still post OK to the account and I've had no issues then sweeping the avios out using combine my avios (by pulling from BA).
madrooster is offline  
Old Jul 24, 19, 7:01 pm
  #3  
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Originally Posted by madrooster View Post
I've got the same issue but have yet to contact IB about it. Avios seem to still post OK to the account and I've had no issues then sweeping the avios out using combine my avios (by pulling from BA).
I still have the issue for months. I am from Asia I linked the account to a dodgy Chinese based app (it was offering miles but now shut for good) since then I canít even log in and link it to BA or Avios account
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Old Jul 30, 19, 12:48 pm
  #4  
 
Join Date: Oct 2011
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The Iberia Plus website is pretty crap, and I've noticed that, like clockwork, my first login attempt fails, but the second one succeeds. It's stupid. You can also try changing the country. I think I've had better success using Spain as the country.
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kentchristopher is offline  
Old Sep 12, 19, 11:27 am
  #5  
 
Join Date: Sep 2013
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EDIT: never mind...figured out my own issue

Last edited by chicago747; Sep 12, 19 at 12:11 pm
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Old Sep 12, 19, 10:34 pm
  #6  
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Originally Posted by kentchristopher View Post
The Iberia Plus website is pretty crap
pretty crap? That's a bit of an understatement. For the pas couple of days I've tried to log in so many times I've stopped counting. Luckily the app works better. It's beyond me why they cannot fix this issue which has been going on for years now.
clubman is offline  
Old Sep 12, 19, 10:52 pm
  #7  
 
Join Date: Mar 2014
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The trick is to open the page in incognito/private mode.
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