More On Change Fee

Old May 8, 19, 1:17 pm
  #1  
Original Poster
 
Join Date: Jun 2009
Location: Teaneck, NJ
Programs: AA L.T. Plat
Posts: 77
More On Change Fee

Wanting to change departure date JFK-MAD-TLV and hold the return. J class with discounted business fare (I class, I believe).

My at booking, Iberia site indicated $250 change fee. Called IB customer service and was quoted $1425 for change. This reflected $1000 differential between available fare bucket, a $400 change fee and $25 admin fee.

Sounds a little strange to me.
nsoltz is offline  
Old May 8, 19, 2:41 pm
  #2  
 
Join Date: Jul 2009
Location: UK
Programs: Mucci, BA
Posts: 9,389
Do you have your original fare basis? It would be on your e-ticket receipt.

If you provide it, travel & booking date, I'm sure someone with access to ExpertFlyer could bring up the full fare rules and see what's going on.
BA6501 is offline  
Old May 9, 19, 4:27 am
  #3  
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Join Date: Jun 2009
Location: Teaneck, NJ
Programs: AA L.T. Plat
Posts: 77
I have ExpertFlyer. Never thought of bringing up fare rules. Thanks
nsoltz is offline  

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