Separate tickets: Will Iberia try to help us if we miss our connection?
Feb 9, 2019, 3:42 pm
#1
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Separate tickets: Will Iberia try to help us if we miss our connection?
We're traveling business class to Madrid using the 90k bonus Avios from last year's promo. Because we used the promotional Avios, when we decided to make Valencia our destination, we couldn't re-book with a connection to VLC. Instead we used BA Avios to book business class MAD-VLC, leaving exactly 2 hours after our scheduled arrival. We'll have carry-on bags, so it looks like 2 hours is plenty of time to make the connection assuming an on-time arrival in Madrid. But I'm wondering what happens if we are significantly delayed - will Iberia have any mercy and try to accommodate us on the next flight? Or will we be on our own to make our way to Valencia?
Feb 10, 2019, 3:28 am
#2
Join Date: Mar 2016
Programs: BAEC, Ib+, Accor, HHonors
Posts: 609
As long as the flight is on time, you shouldn´t have any problems catching the *connection*. Now, if yo don´t, Iberia will not be responsible and it is unlikely they will accommodate you on another Valencia flight. However, if you ask nicely they *may* help.
Feb 10, 2019, 7:20 am
#3
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(Of course what I'm really hoping is that everything on our trip goes perfectly smoothly! Just trying to problem-solve in advance for things that *could* go wrong)
Feb 10, 2019, 9:17 am
#5
Join Date: Feb 2010
Posts: 11
I'm not convinced MAD - VLC in business was a very good use of avios (it's a 45 minute flight, and the J seats are no different) that aside, no, they're not obliged to help, this said, IB tends to be on the punctual side, so providing everything goes to plan 2 hours is more than enough time.
Feb 10, 2019, 10:40 am
#6
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Being aware that you are NOT entitled to anything at all certainty helps when asking an IB agent or two whether something can be done...
But with HBO and a pre-printed boarding pass, it should be easy enough to make the VLC flight.
But with HBO and a pre-printed boarding pass, it should be easy enough to make the VLC flight.
Feb 11, 2019, 6:19 pm
#7
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I know. (you should have seen my jaw drop the first time I flew BA's Club class which has the same setup). But there were no economy seats available on points. It was a small number of Avios so we decided to spend them rather than cash for an economy seat.
Feb 11, 2019, 7:08 pm
#8
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No full fare economy reward via IB+? That flexible ticket would keep you safe in the event of a misconnect...
Feb 13, 2019, 8:23 am
#9
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Feb 13, 2019, 9:26 am
#10
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