Check Your Iberia Account [IB withdrawing unused 90k promotion Avios 1 Dec 2018]
Dec 2, 18, 11:41 pm - Wikipost
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Check Your Iberia Account [IB withdrawing unused 90k promotion Avios 1 Dec 2018]
Dec 1, 18, 3:42 am
#3
Join Date: Jan 2016
Location: EDI
Programs: BAEC
Posts: 457
Originally Posted by luckyjim
Minus 90k for me too. My miles were transferred but spent in BA - as per the terms I'd argue. Lets see if they try to claw them back.
Happy to argue this with them. They added terms to the promo after the fact.
Dec 1, 18, 3:58 am
#4
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, IB+, VS FC, Hyatt Globalist, MR Plat Prem, IHG Plat, Hilton Gold
Posts: 8,571
Originally Posted by luckyjim
Minus 90k for me too. My miles were transferred but spent in BA - as per the terms I'd argue. Lets see if they try to claw them back.
The extra promotional Avios not redeemed by 1 December 2018 will be withdrawn from the customer’s account. The redemption terms and conditions are subject to the general terms and conditions of the Iberia Plus programme.
Avios transfers carried out between the programmes BA Executive Club, the Avios Programme (in the UK), the Iberia Plus Programme and any other programme which may use Avios as currency are not considered movements as they do not involve collection or redemption.
Dec 1, 18, 4:43 am
#7
Join Date: Jan 2004
Location: San Diego, CA, USA
Programs: Premier 1K *G, MM, UA Club, Admirals Club Lifetime, Hyatt Platinum
Posts: 364
Dumb me. I tried to book online last minute 11/30 and the IP site would not complete.
I called and the agent stated to wait till 7A, Miami time.
90K points zapped away and its 2:42A, PST and the Iberia Avios team is not there.
I called and the agent stated to wait till 7A, Miami time.
90K points zapped away and its 2:42A, PST and the Iberia Avios team is not there.
Dec 1, 18, 5:32 am
#8
Join Date: Mar 2016
Programs: BAEC, Ib+, Accor, HHonors
Posts: 500
Why did people wait until the last minute to redeem their Avios?
It has come up repeatedly here on this forum, that the Iberia website is not the best one. With many errors, glitches, frustrations,... etc.
It has come up repeatedly here on this forum, that the Iberia website is not the best one. With many errors, glitches, frustrations,... etc.
Dec 1, 18, 7:27 am
#10
Join Date: Jul 2018
Posts: 6
BA Avios haven't been touched. I managed to protect myself further though by convincing BAEC to delete my old BAEC account, create me a new one and credit the new account with my previous balance. That was only possible because Amex had made an error and not sent my Avios from my BAPP to my existing account, instead creating a new account.
Dec 1, 18, 7:32 am
#11
Join Date: Aug 2013
Posts: 7,773
Originally Posted by tobsw
Why did people wait until the last minute to redeem their Avios?
It has come up repeatedly here on this forum, that the Iberia website is not the best one. With many errors, glitches, frustrations,... etc.
It has come up repeatedly here on this forum, that the Iberia website is not the best one. With many errors, glitches, frustrations,... etc.
I think some people may have been caught out if they thought the deadline to use them was on the 1st December rather than before. Some of the T&C of the promo were very unclear on this crucial point.
Dec 1, 18, 8:20 am
#13
Join Date: Feb 2014
Programs: Star Alliance Gold, AS MVP
Posts: 660
Originally Posted by dilvala
Points are also negative for redeeming after midnight Madrid time. I had some redemption before midnight and some after, ones before midnight don't have the negative balance only the ones done after midnight.
Dec 1, 18, 8:27 am
#14
Join Date: Mar 2016
Programs: BAEC, Ib+, Accor, HHonors
Posts: 500
Originally Posted by Granite64
Why on earth would people redeem their points on deadline day? I really don't get that..
And it's not like we had only 7 days to redeem the Avios (ok, some people were in that situation). But if you got them in july... Jesus...
Dec 1, 18, 8:30 am
#15
Join Date: Dec 2004
Posts: 7,084
Originally Posted by Granite64
Why on earth would people redeem their points on deadline day? I really don't get that..
Last edited by rrgg; Dec 1, 18 at 8:47 am
