Dec 1, 2018, 5:32 am
Last edit by: Travel-Quinten
This thread provides information, experiences and thoughts relating to the IB promotion in June 2018, whereby it was possible to get up to 90k bonus Avios for making Iberia bookings. The terms and conditions of this offer indicated that these bonus Avios needed to be used before 1 December. Consequently from 1 December 2018 Iberia has withdrawn Avios for at least some accounts. At least 1 person reported an account with a negative balance could be closed without problems.
Related threads:
Iberia's 90,000 point catch - 'the negative balance' on transfers [thread closed]
Breaking: CAN transfer bonus avios to BAEC!l [thread closed]
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Related threads:
Iberia's 90,000 point catch - 'the negative balance' on transfers [thread closed]
Breaking: CAN transfer bonus avios to BAEC!l [thread closed]
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Check Your Iberia Account [IB withdrawing unused 90k promotion Avios 1 Dec 2018]
Dec 3, 2018, 6:50 am
#91
Join Date: Aug 2004
Location: London, England
Programs: BA Silver
Posts: 3,772
I had ~8000 Avios left over at the end and decided to take a gamble and transfer them out to avios.com just in case IB didn't send accounts negative. In the end I got a negative balance in my IB account so have just transferred them back to stay on the right side of IB. Was a bit of a waste as I could have booked a short haul BA redemption or something, but I got some value from the promo so I'll just forget about it and move on.
Dec 3, 2018, 7:38 am
#92
Join Date: Feb 2014
Location: Amsterdam, The Netherlands
Posts: 568
Good news: ended up with a 'minus 90K account' with IB. Emailed yesterday to [email protected] to request a full erase of my personal data. Got confirmed today that all is gone.
Dec 3, 2018, 10:41 am
#93
Join Date: May 2016
Posts: 498
It may not be as simple as that. IB and BAEC accounts are definitely connected somehow. When I was originally able to transfer the bonus Avios from IB to BA (in small chuncks before they opened it up to everyone) my account was placed in audit by Iberia and BA said it was out of their hands, after 3 weeks it was eventually sorted and the account suspension lifted but I have a feeling this is going to get messy.
Dec 3, 2018, 10:42 am
#94
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,031
AGL are still in the process of winding down the Avios Travel Reward Programs. After closing the UK scheme earlier this year, the focus has now turned towards the ZA scheme which AGL recently announced will close on 31 May 2019. I suppose the planned migration of IB+ and BAEC onto the common Avios platform will follow soon after.
However this promo has helped demonstrate the weakness of IB+'s IT and, although BA is hardly world class, a common behind-the-scenes platform could certainly be useful.
Dec 3, 2018, 10:46 am
#95
FlyerTalk Evangelist
Join Date: Mar 2013
Programs: DL PM, MR Titanium/LTP, Hilton Diamond
Posts: 10,130
Looks like my 4100 remaining got withdrawn but account is properly netted to zero
Booked my other two bookings around 530pm ET (one on AA, one on Level) -- both ticketed and look fine and I had expected the loss of the 4100.
Booked my other two bookings around 530pm ET (one on AA, one on Level) -- both ticketed and look fine and I had expected the loss of the 4100.
Dec 4, 2018, 4:15 am
#96
FlyerTalk Evangelist
Join Date: May 2005
Location: TLV/LHR
Programs: BA GGL, IHG Diamond Elite Amb, HH Diamond, Avis PC, Hertz PC, Sixt Platinum
Posts: 12,948
Had 1500 points left which they withdrew, so as expected, my account is now down to zero.
Now just wondering whether I'll be able to make a simple date change if necessary, considering this wouldn't involved canceling or route change.
Now just wondering whether I'll be able to make a simple date change if necessary, considering this wouldn't involved canceling or route change.
Dec 4, 2018, 4:26 am
#97
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,031
That's the next stage. Not so much date changes, etc. (which should be ok) but whether IB+ is going to expire Avios that return from a post 1 December cancellation...
Dec 4, 2018, 4:40 am
#99
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,031
Apart from the last minute redemption snafus, it does appear that the correct number of Avios are being expired. Somewhat surprised actually, but the IT does seem to be doing its job so far...
Dec 4, 2018, 6:00 am
#100
Join Date: Jan 2016
Posts: 19
email sent to them, we´ll see what happens.
Dec 4, 2018, 11:37 am
#101
Join Date: Dec 2009
Location: Canada
Posts: 134
I have -44K Avios in my IB+ account now. Earlier when I had 44k in my account, I was planning to redeem them for 2 RT economy YVR-DFW for 46K. Had the remaining 2K sitting in my BA account too. But when I tried transferring them to IB+, it did not go through because IB+ had my date of birth (DOB) wrong. And this was after I sent them a copy of my passport back in July! I spent Nov 28-30 on phone, email, Twitter DM, Facebook Messenger requesting them to correct my DOB so I can book the tickets, but there was just no response. Late on Nov 30, when I did not hear back from them, I transferred them to BA and redeemed them for the same flights.
I tried to follow the rules, but hey, you can only do so much!
Wonder what IB+ plans to do with the negative balance accounts. It is easy to just abandon them. It will get a whole lot interesting if IB+ starts
- removing these miles from avios.com/BA
- canceling tickets
Let's see what happens.
I tried to follow the rules, but hey, you can only do so much!
Wonder what IB+ plans to do with the negative balance accounts. It is easy to just abandon them. It will get a whole lot interesting if IB+ starts
- removing these miles from avios.com/BA
- canceling tickets
Let's see what happens.
Dec 4, 2018, 11:42 am
#102
Suspended
Join Date: Aug 2018
Posts: 590
Good news: ended up with a 'minus 90K account' with IB. Emailed yesterday to [email protected] to request a full erase of my personal data. Got confirmed today that all is gone.
Dec 4, 2018, 11:46 am
#103
Join Date: May 2013
Location: MAD
Programs: IB+, BAEC
Posts: 3,105
I have -44K Avios in my IB+ account now. Earlier when I had 44k in my account, I was planning to redeem them for 2 RT economy YVR-DFW for 46K. Had the remaining 2K sitting in my BA account too. But when I tried transferring them to IB+, it did not go through because IB+ had my date of birth (DOB) wrong. And this was after I sent them a copy of my passport back in July! I spent Nov 28-30 on phone, email, Twitter DM, Facebook Messenger requesting them to correct my DOB so I can book the tickets, but there was just no response. Late on Nov 30, when I did not hear back from them, I transferred them to BA and redeemed them for the same flights.
I tried to follow the rules, but hey, you can only do so much!
Wonder what IB+ plans to do with the negative balance accounts. It is easy to just abandon them. It will get a whole lot interesting if IB+ starts
- removing these miles from avios.com/BA
- canceling tickets
Let's see what happens.
I tried to follow the rules, but hey, you can only do so much!
Wonder what IB+ plans to do with the negative balance accounts. It is easy to just abandon them. It will get a whole lot interesting if IB+ starts
- removing these miles from avios.com/BA
- canceling tickets
Let's see what happens.
Dec 4, 2018, 2:16 pm
#104
Join Date: Dec 2009
Location: Canada
Posts: 134
Dec 5, 2018, 2:38 pm
#105
Join Date: Jul 2015
Location: Marbella spain
Programs: Avios, Aeroplan, HH, Accor, IHG
Posts: 7
ok but lets say i get a new avios account. my old one was with my residence card number. i can get a newone with my passport number. emails can be changed in baec and avios no problem but will i have problems if i use the combine my avios feture?