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Check Your Iberia Account [IB withdrawing unused 90k promotion Avios 1 Dec 2018]

Check Your Iberia Account [IB withdrawing unused 90k promotion Avios 1 Dec 2018]

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Old Dec 2, 18, 11:41 pm   -   Wikipost
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This thread provides information, experiences and thoughts relating to the IB promotion in June 2018, whereby it was possible to get up to 90k bonus Avios for making Iberia bookings. The terms and conditions of this offer indicated that these bonus Avios needed to be used before 1 December. Consequently from 1 December 2018 Iberia has withdrawn Avios for at least some accounts. At least 1 person reported an account with a negative balance could be closed without problems.

Related threads:
Iberia's 90,000 point catch - 'the negative balance' on transfers [thread closed]
Breaking: CAN transfer bonus avios to BAEC!l [thread closed]
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
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Old Jan 19, 19, 1:03 pm
  #136  
 
Join Date: Dec 2004
Posts: 7,003
They’ve already done that if you ticketed by midnight in a US time zone at least but you have to ask.
rrgg is offline  
Old Jan 20, 19, 3:10 pm
  #137  
 
Join Date: Apr 2007
Location: Canary Islands, Spain
Posts: 72
Originally Posted by Wanderlust888 View Post
I predict an amnesty on the negative balances.
Hello, why do you think it? I hope you get it right but my account continues with -90000 avios.
piblo is offline  
Old Jan 25, 19, 7:17 pm
  #138  
soy
 
Join Date: Dec 2008
Location: DUB-BOS
Programs: mostly hotels, some airline
Posts: 2,632
Originally Posted by rrgg View Post
Theyíve already done that if you ticketed by midnight in a US time zone at least but you have to ask.
Who did you contact at IB?
I emailed them @[email protected] and they shot me down. I booked tickets at 18:10 ET but no go.
The only reason it was after 6pm was the crappy IB website. I spent the best part of an hour trying to get the booking made

Granted this was a new a/c only opened for this promo, but its -90k now and I would like to get this fixed as I also have a BA a/c and sooner or later they will merge them
soy is online now  
Old Jan 25, 19, 7:41 pm
  #139  
 
Join Date: Dec 2004
Posts: 7,003
Send a polite private message to the Iberia_en twitter account. The main account is probably even better if you speak Spanish. Also my account is several years old and I didn’t have a lot of points at stake.
rrgg is offline  
Old Jan 26, 19, 11:41 am
  #140  
 
Join Date: May 2017
Posts: 543
Originally Posted by piblo View Post
Hello, why do you think it? I hope you get it right but my account continues with -90000 avios.
Does this only apply to positive balances or also to negative balances? Will your negative balance reset if there are no transactions for 36 months?
Some person is offline  
Old Jan 27, 19, 3:11 pm
  #141  
 
Join Date: Mar 2017
Programs: Hhonors Diamond, IHG Platinum, BA Silver
Posts: 249
Originally Posted by piblo View Post
Hello, why do you think it? I hope you get it right but my account continues with -90000 avios.
Because people with neg balances will be discouraged from making new bookings with them
Wanderlust888 is offline  
Old Jan 28, 19, 1:21 am
  #142  
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, IB+, VS FC, Hyatt Globalist, MR Plat Prem, IHG Plat, Hilton Gold
Posts: 7,945
Originally Posted by Wanderlust888 View Post
Because people with neg balances will be discouraged from making new bookings with them
You seem to lack a basic understanding of how Oneworld frequent flyer programmes or "Combine Your Avios" work. Those people who opened brand new IB+ accounts for this promo (or had old, mostly unused ones) and are now -90K ALMOST NEVER credited flights to IB+ but instead used BA, AA or some other Oneworld ffp. It is precisely this familiarity with BAEC that led people to move their Avios over to BA instead of booking rewards through IB+. These aren't newbies, but people who have a reasonable understanding of the miles hobby.

Going forward, absolutely anybody who wants to fly IB but has a negative IB+ balance will simply use their BA account to earn miles. Not a single IB booking should be lost.
buschoi and ChocolateFactory like this.
craigthemif is offline  
Old Jan 28, 19, 3:35 pm
  #143  
 
Join Date: Mar 2017
Programs: Hhonors Diamond, IHG Platinum, BA Silver
Posts: 249
Originally Posted by craigthemif View Post
You seem to lack a basic understanding of how Oneworld frequent flyer programmes or "Combine Your Avios" work.
Everything I know, I learnt here but I am usually a fast learner.
Wanderlust888 is offline  
Old Jan 29, 19, 4:02 pm
  #144  
Suspended
 
Join Date: Aug 2018
Posts: 585
Originally Posted by craigthemif View Post
You seem to lack a basic understanding of how Oneworld frequent flyer programmes or "Combine Your Avios" work. Those people who opened brand new IB+ accounts for this promo (or had old, mostly unused ones) and are now -90K ALMOST NEVER credited flights to IB+ but instead used BA, AA or some other Oneworld ffp. It is precisely this familiarity with BAEC that led people to move their Avios over to BA instead of booking rewards through IB+. These aren't newbies, but people who have a reasonable understanding of the miles hobby.

Going forward, absolutely anybody who wants to fly IB but has a negative IB+ balance will simply use their BA account to earn miles. Not a single IB booking should be lost.
We still don't know what impact the negative IB avios balance will have after BA and IB programs merge. If the 90k carries over, then booking with BA won't matter a damn. Unless you're going to create a new BA account.
kapooncha is offline  
Old Feb 1, 19, 7:51 am
  #145  
 
Join Date: Jun 2011
Posts: 136
I'm avoiding Iberia simply because I don't like the airline or their customer service. This fiasco and their failed attempts to claw back the miles is just one example of their incompetence. I do not trust them to get me to my destination safely and on time.
Quinlanty likes this.
luckyjim is offline  
Old Feb 1, 19, 12:40 pm
  #146  
Suspended
 
Join Date: Aug 2018
Posts: 585
Originally Posted by luckyjim View Post
I'm avoiding Iberia simply because I don't like the airline or their customer service. This fiasco and their failed attempts to claw back the miles is just one example of their incompetence. I do not trust them to get me to my destination safely and on time.
Same. It was a nightmare to get the miles credited to my account. I sent countless emails, filed countless complaints with various organizations, until, nearly 2+ months after the fact, I got my miles. Then I quickly transferred to BA, and IB debited 90k from my account later on.

Iberia is dead to me but thanks for the miles chumps.
kapooncha is offline  
Old Feb 7, 19, 12:17 pm
  #147  
 
Join Date: Dec 2009
Programs: WN A-list, Hyatt Glob, HH DM, Marriott Plat
Posts: 421
After several exchanges on twitter my negative balance was reversed. So I guess IB is not that bad and can make smart choices eventually. I also had a great flight ORD-MAD in bus. The food was great (unlike what some other travelers reported), internet had an option to pay for the whole flight (about E30), not like previous reports per MB. I also spent a couple of days in Madrid, which is a great city. Overall, thank you IB for this promotion but you need to clean up your quirks because they are repelling many travelers from the good things about your program.
flyersky1 is offline  
Old Feb 8, 19, 1:54 am
  #148  
 
Join Date: Apr 2007
Location: Canary Islands, Spain
Posts: 72
Originally Posted by flyersky1 View Post
After several exchanges on twitter my negative balance was reversed. So I guess IB is not that bad and can make smart choices eventually. I also had a great flight ORD-MAD in bus. The food was great (unlike what some other travelers reported), internet had an option to pay for the whole flight (about E30), not like previous reports per MB. I also spent a couple of days in Madrid, which is a great city. Overall, thank you IB for this promotion but you need to clean up your quirks because they are repelling many travelers from the good things about your program.
Hi, can you put the link to any of those twits? to take advantage and also request the same. Thank you
piblo is offline  
Old Feb 24, 19, 1:01 pm
  #149  
 
Join Date: Apr 2015
Location: TXL
Programs: BA Gold
Posts: 18
Any recent experiences with changing dates on an Avios booking made with the 90k promo Avios only? I saw this post #131 by Sisyphus1carus about a booking made with promo as well as "regular" Avios. Anyone of you recently was able to change dates on a booking on which only promo Avios were used? Was is possible? Thanks in advance!
ToKo is offline  
Old Feb 24, 19, 1:04 pm
  #150  
 
Join Date: Aug 2015
Location: Europe
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 1,799
Booked through IB?
Yes, you can, but only if itís a BA or IB flight.
And only date changes are possible, I donít think you can change the routing for example.
ChocolateFactory is offline  

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