Dec 1, 2018, 5:32 am
Last edit by: Travel-Quinten
This thread provides information, experiences and thoughts relating to the IB promotion in June 2018, whereby it was possible to get up to 90k bonus Avios for making Iberia bookings. The terms and conditions of this offer indicated that these bonus Avios needed to be used before 1 December. Consequently from 1 December 2018 Iberia has withdrawn Avios for at least some accounts. At least 1 person reported an account with a negative balance could be closed without problems.
Related threads:
Iberia's 90,000 point catch - 'the negative balance' on transfers [thread closed]
Breaking: CAN transfer bonus avios to BAEC!l [thread closed]
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Related threads:
Iberia's 90,000 point catch - 'the negative balance' on transfers [thread closed]
Breaking: CAN transfer bonus avios to BAEC!l [thread closed]
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Check Your Iberia Account [IB withdrawing unused 90k promotion Avios 1 Dec 2018]
Jan 25, 2019, 7:17 pm
#138
Join Date: Dec 2008
Location: DUB-BOS
Programs: various
Posts: 3,690
I emailed them @[email protected] and they shot me down. I booked tickets at 18:10 ET but no go.
The only reason it was after 6pm was the crappy IB website. I spent the best part of an hour trying to get the booking made
Granted this was a new a/c only opened for this promo, but its -90k now and I would like to get this fixed as I also have a BA a/c and sooner or later they will merge them
Jan 27, 2019, 3:11 pm
#141
Join Date: Mar 2017
Programs: Hhonors Diamond, IHG Platinum, BA Silver
Posts: 260
Jan 28, 2019, 1:21 am
#142
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,043
Going forward, absolutely anybody who wants to fly IB but has a negative IB+ balance will simply use their BA account to earn miles. Not a single IB booking should be lost.
Jan 28, 2019, 3:35 pm
#143
Join Date: Mar 2017
Programs: Hhonors Diamond, IHG Platinum, BA Silver
Posts: 260
Jan 29, 2019, 4:02 pm
#144
Suspended
Join Date: Aug 2018
Posts: 590
You seem to lack a basic understanding of how Oneworld frequent flyer programmes or "Combine Your Avios" work. Those people who opened brand new IB+ accounts for this promo (or had old, mostly unused ones) and are now -90K ALMOST NEVER credited flights to IB+ but instead used BA, AA or some other Oneworld ffp. It is precisely this familiarity with BAEC that led people to move their Avios over to BA instead of booking rewards through IB+. These aren't newbies, but people who have a reasonable understanding of the miles hobby.
Going forward, absolutely anybody who wants to fly IB but has a negative IB+ balance will simply use their BA account to earn miles. Not a single IB booking should be lost.
Going forward, absolutely anybody who wants to fly IB but has a negative IB+ balance will simply use their BA account to earn miles. Not a single IB booking should be lost.
Feb 1, 2019, 7:51 am
#145
Join Date: Jun 2011
Posts: 136
I'm avoiding Iberia simply because I don't like the airline or their customer service. This fiasco and their failed attempts to claw back the miles is just one example of their incompetence. I do not trust them to get me to my destination safely and on time.
Feb 1, 2019, 12:40 pm
#146
Suspended
Join Date: Aug 2018
Posts: 590
Iberia is dead to me but thanks for the miles chumps.
Feb 7, 2019, 12:17 pm
#147
Join Date: Dec 2009
Programs: WN A-list, Hyatt Glob, HH DM, Marriott Plat
Posts: 434
After several exchanges on twitter my negative balance was reversed. So I guess IB is not that bad and can make smart choices eventually. I also had a great flight ORD-MAD in bus. The food was great (unlike what some other travelers reported), internet had an option to pay for the whole flight (about E30), not like previous reports per MB. I also spent a couple of days in Madrid, which is a great city. Overall, thank you IB for this promotion but you need to clean up your quirks because they are repelling many travelers from the good things about your program.
Feb 8, 2019, 1:54 am
#148
Join Date: Apr 2007
Location: Canary Islands, Spain
Posts: 84
After several exchanges on twitter my negative balance was reversed. So I guess IB is not that bad and can make smart choices eventually. I also had a great flight ORD-MAD in bus. The food was great (unlike what some other travelers reported), internet had an option to pay for the whole flight (about E30), not like previous reports per MB. I also spent a couple of days in Madrid, which is a great city. Overall, thank you IB for this promotion but you need to clean up your quirks because they are repelling many travelers from the good things about your program.
Feb 24, 2019, 1:01 pm
#149
Join Date: Apr 2015
Programs: BA Gold, KrisFlyer Elite Gold, HHonors Diamond
Posts: 64
Any recent experiences with changing dates on an Avios booking made with the 90k promo Avios only? I saw this post #131 by Sisyphus1carus about a booking made with promo as well as "regular" Avios. Anyone of you recently was able to change dates on a booking on which only promo Avios were used? Was is possible? Thanks in advance!
Feb 24, 2019, 1:04 pm
#150
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,811
Booked through IB?
Yes, you can, but only if it’s a BA or IB flight.
And only date changes are possible, I don’t think you can change the routing for example.
Yes, you can, but only if it’s a BA or IB flight.
And only date changes are possible, I don’t think you can change the routing for example.