Has IAG suspended 'Combine My Avios'?
Jul 6, 2018, 7:38 am
#31
Join Date: Jan 2016
Location: EDI
Programs: BAEC
Posts: 466
I transfered all by bonus in bite size chunks earlier in the week. I've since received a hotel transfer in (requested weeks ago) but can not longer move it over; even in the same small batches.
Jul 6, 2018, 3:07 pm
#32
Join Date: Mar 2014
Location: San Francisco
Posts: 1,351
Just as a datapoint: I haven't participated in this promotion and on Wednesday I was not able to transfer any Avios from IB+ to BAEC (it said that Combine my Avios was not available at the time). I have tried again today and it works.
Jul 6, 2018, 4:47 pm
#33
Join Date: Sep 2001
Location: midway between EDI and DND
Programs: BA Gold, AA Plat for Life, ex BD Gld (RIP)
Posts: 623
I was unable to transfer Avios from BAEC to Iberia+, even using the BAEC->Avios->IB+ workaround (the BAEC->Avios worked OK but the Avios->IB+ failed). Called Avios and they told me that the facility had been temporarily taken down due to a software issue - the agent said that some people received a confirmation but no transfer had taken place). I then called BAEC and they were able to transfer Avios directly to IB+ - points posted in IB+ immediately. This was about 8 hours ago.
Jul 7, 2018, 4:22 pm
#34
Join Date: May 2017
Location: UK
Programs: Deliveroo Plus
Posts: 179
Anyone had luck with transferring the bonus Avios, I know this has been discussed over a few posts but this seems the right place to ask.
Jul 7, 2018, 5:27 pm
#35
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,033
Jul 9, 2018, 6:10 am
#37
Join Date: Jun 2017
Location: South London
Programs: British Airways Executive Club
Posts: 215
Jul 9, 2018, 7:14 am
#38
Join Date: Jan 2018
Location: Sapporo, Japan
Programs: Junior Jet Club, Nando's Card 1 Red Chilli, Tesco Clubcard, BAEC Gold, TK M&S Elite
Posts: 520
Jul 9, 2018, 9:03 am
#39
Join Date: Jan 2016
Location: EDI
Programs: BAEC
Posts: 466
The max was my balance pre-bonus. So only a few hundred Avios at a time - I had moved them all by mid-morning. But it's no longer possible to move them at all. At least I can't get it working anymore.
Jul 9, 2018, 9:05 am
#40
Join Date: Jun 2013
Location: London
Programs: BAEC Gold, HHonors Diamond, Marriott Gold
Posts: 1,546
Did you also have you BAEC account locked as a consequence of moving the avios over? I still can’t get access to mine.
Jul 9, 2018, 9:17 am
#41
Join Date: Jan 2016
Location: EDI
Programs: BAEC
Posts: 466
Have you heard back from BA at all?
Jul 9, 2018, 9:21 am
#42
Join Date: Jun 2013
Location: London
Programs: BAEC Gold, HHonors Diamond, Marriott Gold
Posts: 1,546
No nothing yet, they said it can take up to two weeks, I can see from my partners BAEC that the 90k avios are still there in the household account, not sure what would happen if I tried to use them. For the ,lament I am just sitting tight.
Jul 9, 2018, 12:53 pm
#43
Join Date: Jan 2016
Location: EDI
Programs: BAEC
Posts: 466
Hopefully you get access again soon. Keep us posted.
Jul 10, 2018, 3:08 am
#44
Join Date: Jul 2018
Posts: 7
Me too, Been blocked nearly a week, Twitted and phoned to BA but still haven't heard any news from them. Hope will be able to access the account again
Last edited by smartstup; Jul 10, 2018 at 3:36 am
Jul 10, 2018, 3:58 am
#45
Join Date: Jun 2013
Location: London
Programs: BAEC Gold, HHonors Diamond, Marriott Gold
Posts: 1,546
Yes still blocked today for me too. I don't imagine BA would care about me transferring avios from IB to them but its no coincidence that lots of people that have done that have had their accounts blocked.