Last edit by: jbfield
- Login problems: If you have trouble logging into the Iberia website, type in your number and password by hand instead of using autocomplete. For some people this fixes login issues.
- Partner awards: Many flights on partners will not be available as one-way. You must redeem AA flights as a round trip for example
- Cancellations: Iberia awards on AA cannot be cancelled.
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Terms and conditions of the offer are to be found here in post 14.
Data Points for those whose points did not post in the initial batch on 3-4 July.
Please do a separate data point for each account. If you opened accounts for others (spouse, child, parent, etc), please make a separate entry for each account you opened. Please follow the formatting below so we have some consistency. If you're a new user and can't post to the wiki, please post your data point as a reply to the thread and someone will add it to the wiki on your behalf.
Format
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
Legend
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
mickeyjaw / SELF / OLD / 2016 / NO DOCS / NA / PARTIALLY POSTED / 45k PTS / 9k MISSING / WAITING / NONE
swingaling / WIFE / NEW / 2018 / DOCS / VERIFIED / POSTED / 0 PTS / 90k MISSING / INCONSISTENCIES / DOT and IB
Surface Interval / Wife / New / 2018 / DOCS / UNVERIFIED / POSTED on 07/17 / 90k PTS / 0k MISSING / WAITING / NONE
Diannap / Self / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Diannap / Husband / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Junior_2J&K / Self / NEW / 2018 / DOCS / UNVERIFIED / POSTED on 07/17 / 0 PTS / 90k MISSING / WAITING / IB - canned response
OC_Matt / Self / Old / 2015 / NO DOCS / N/A /POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 8/21)
OC_Matt / Wife / New / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 7/17)
OC_Matt / Friend / New / 2018 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
OverTheHorizon / Self / 2013 / NO DOCS / N/A / POSTED / 81k PTS / 9K MISSING / NONE / IB - canned response to detailed email, waiting and seeing !!
FlyingPenguin / SELF / NEW / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 90k MISSING / WAITING / NONE
zsc / self / old (dormant) / 2017 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
DeJar/ self / New (old account inaccessible) / 208 / Docs / Verified / 0pts / 90k Missing / DECLINED 07/20/2018 (requesting reconsideration) / None - notice frim IB seems to confirm promo Avios will be posted
zebranz / Self / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #1son / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #2son / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
zebranz / daughter-in-law / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
Bobdh13 / SELF / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 18 JULY
Bobdh13 / BROTHER / NEW / 2018 / DOCS / UNVERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 19 JULY
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
Iberia Plus offer 9000 per booking, 21 to 24 June 2018 on iberia.com
#106
Join Date: Apr 2017
Location: PVD, BOS
Programs: AA EXP
Posts: 1,664
You can thank the blogs for that. This went live on TPG a couple hours ago, so I’m sure IB is getting hammered right now. Really glad I got my flights purchased a few hours before the blogs caught on.
#107
Join Date: May 2014
Location: Great Britain
Programs: Air: QR Silver. BA Silver Emirates, Hotels: CC Gold, IHG Spire AMB, Hilton Diamond.
Posts: 1,487
I suspect I’ll transfer the 90K out to BAEC (If that hasn’t been prevented by Iberia somehow by the end of the promo) and burn my Iberia account.
I wonder how many Iberia accounts get closed (or just left at -90K) after this !!!!!!!!
Perhaps enough that Iberia backtrack and don’t deduct the 90K if they’ve been transferred to another IAG company (I’m thinking BAEC of course).
That has to be worrying someone at Iberia, surely !!
Mind you, 68K + ~Ł150 tax for a business class flight Madrid to New York isn't bad.
I wonder how many Iberia accounts get closed (or just left at -90K) after this !!!!!!!!
Perhaps enough that Iberia backtrack and don’t deduct the 90K if they’ve been transferred to another IAG company (I’m thinking BAEC of course).
That has to be worrying someone at Iberia, surely !!
Mind you, 68K + ~Ł150 tax for a business class flight Madrid to New York isn't bad.
#109
Join Date: Jun 2018
Programs: Hilton Diamond, Marriott Plat, Shangri-la Gold, Taj Gold, Krisflyer Gold, BA Gold
Posts: 101
NVM. You always have to search for Roundtrip for them. It won't yield any result for one-way.
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Is it normal for Iberia.com not show any partner award availability other than Iberia, British, and AA?
I checked award availability for Cathay, Srilankan, and none of them are showing any availability although they are clearly shown in BA and Qantas.
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Is it normal for Iberia.com not show any partner award availability other than Iberia, British, and AA?
I checked award availability for Cathay, Srilankan, and none of them are showing any availability although they are clearly shown in BA and Qantas.
#111
Join Date: Jan 2010
Posts: 342
I pulled up Iberia's website and made sure to login with my IB Plus number. After buying some tickets I realized that there was a special link ending in "win-a-trip-with-avios/" that adds "9,000 extra Avios for free" to the screen. I tried a dummy booking after and the final links seem to look the same. Do all flights booked during the promo period earn the 9k bonus miles or did I really mess up?
#112
Join Date: Jan 2010
Posts: 342
I pulled up Iberia's website and made sure to login with my IB Plus number. After buying some tickets I realized that there was a special link ending in "win-a-trip-with-avios/" that adds "9,000 extra Avios for free" to the screen. I tried a dummy booking after and the final links seem to look the same. Do all flights booked during the promo period earn the 9k bonus miles or did I really mess up?
#114
Join Date: Jan 2014
Posts: 52
Does each ticket have to be in IB Plus holder name?
I just bought 3 round-trips as six one-ways while logged in as the IB Plus cardholder. The 6 tickets are in the name of myself and two other family members (who are not IB Plus members). Any reason I would NOT get 54,000 Avios points (6 x 9k)?
#115
Join Date: Aug 2013
Posts: 8,745
Just booked two tickets where Safari inadvertently duplicated my surname, i.e. First Last Last. Thoughts on whether this will cause any issues with the promo?
I would check my IB account to see if they're all showing in there, but of course I can't actually log in to the darn site at all.
I would check my IB account to see if they're all showing in there, but of course I can't actually log in to the darn site at all.
#116
Join Date: Jun 2015
Location: Argentina
Programs: Hyatt Globalist, IHG Diamond, Accor Plus Silver
Posts: 182
I made 5 purchases for 2 people, however, when checking the reservations online, they don't show the Iberia Plus membership numbers. They do show on the confirmation emails first sent by Iberia.
Anyone else has this problem?
Anyone else has this problem?
#117
Join Date: Dec 2005
Location: SFO
Programs: SW A-List, Hyatt Globalist, Marriott Gold, Hertz PC, National Elite, Hilton Gold
Posts: 380
Same issue. I think its just a glitch as if you log into your account and click on bookings in the middle left of the main page, all the bookings show up associated with your account.
#118
Join Date: May 2013
Location: MAD
Programs: IB+, BAEC
Posts: 3,104
So do these get ringfenced? What do they count as "redeemed"? I already keep all my avios in Iberia so I'm confused as to how the actual IT will work for this.
But regardless, now that it seems fine to throw in if you're not flying, I think it's awful to people who need these flights by getting rid of supply on the market and raising prices, but...hey, perverse incentives.
But regardless, now that it seems fine to throw in if you're not flying, I think it's awful to people who need these flights by getting rid of supply on the market and raising prices, but...hey, perverse incentives.
#119
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
Just booked two tickets where Safari inadvertently duplicated my surname, i.e. First Last Last. Thoughts on whether this will cause any issues with the promo?
I would check my IB account to see if they're all showing in there, but of course I can't actually log in to the darn site at all.
I would check my IB account to see if they're all showing in there, but of course I can't actually log in to the darn site at all.
#120