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Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

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Old Jan 3, 19, 8:15 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: jbfield
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  • Login problems: If you have trouble logging into the Iberia website, type in your number and password by hand instead of using autocomplete. For some people this fixes login issues.
  • Partner awards: Many flights on partners will not be available as one-way. You must redeem AA flights as a round trip for example
  • Cancellations: Iberia awards on AA cannot be cancelled.
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Terms and conditions of the offer are to be found here in post 14.
Data Points for those whose points did not post in the initial batch on 3-4 July.

Please do a separate data point for each account. If you opened accounts for others (spouse, child, parent, etc), please make a separate entry for each account you opened. Please follow the formatting below so we have some consistency. If you're a new user and can't post to the wiki, please post your data point as a reply to the thread and someone will add it to the wiki on your behalf.

Format
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
Legend
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
Data Points:
mickeyjaw / SELF / OLD / 2016 / NO DOCS / NA / PARTIALLY POSTED / 45k PTS / 9k MISSING / WAITING / NONE
swingaling / WIFE / NEW / 2018 / DOCS / VERIFIED / POSTED / 0 PTS / 90k MISSING / INCONSISTENCIES / DOT and IB
Surface Interval / Wife / New / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 90k PTS / 0k MISSING / WAITING / NONE
Diannap / Self / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Diannap / Husband / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Junior_2J&K / Self / NEW / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 0 PTS / 90k MISSING / WAITING / IB - canned response
OC_Matt / Self / Old / 2015 / NO DOCS / N/A /POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 8/21)
OC_Matt / Wife / New / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 7/17)
OC_Matt / Friend / New / 2018 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
OverTheHorizon / Self / 2013 / NO DOCS / N/A /
POSTED / 81k PTS / 9K MISSING / NONE / IB - canned response to detailed email, waiting and seeing !!
FlyingPenguin / SELF / NEW / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 90k MISSING / WAITING / NONE
zsc / self / old (dormant) / 2017 / NO DOCS / N/A /
POSTED / 90k PTS / 0 MISSING / DONE / NONE
DeJar/ self / New (old account inaccessible) / 208 / Docs / Verified / 0pts / 90k Missing / DECLINED 07/20/2018 (requesting reconsideration) / None - notice frim IB seems to confirm promo Avios will be posted
zebranz / Self / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #1son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #2son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
zebranz / daughter-in-law / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
Bobdh13 / SELF / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 18 JULY
Bobdh13 / BROTHER / NEW / 2018 / DOCS / UNVERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 19 JULY
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
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Old Jul 3, 18, 2:15 pm
  #991  
 
Join Date: Jun 2005
Location: DFW/DAL
Programs: AA 1MM Gold, SPG Gold
Posts: 1,438
Anyone with a locked account, do PIN reset on their mobile app as mentioned. It may give you an error multiple times, but keep trying. It will work eventually from my experience with two accounts.
glocklt4 is offline  
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Old Jul 3, 18, 2:16 pm
  #992  
 
Join Date: Apr 2015
Posts: 19
Has anyone heard back from the Iberia team on the verification emails?
flyerflyer77 is offline  
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Old Jul 3, 18, 2:16 pm
  #993  
 
Join Date: Jul 2012
Location: NYC
Programs: Airline independent, Hilton Diamond, IHG Plat
Posts: 163
All points just posted. Yay!
unifer is offline  
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Old Jul 3, 18, 2:17 pm
  #994  
 
Join Date: Jun 2013
Location: London
Programs: BAEC Gold, HHonors Diamond, SPG Gold
Posts: 1,404
No Avios for me, years old account that wasnít locked but never had any activity in it, wonder if thatís the issue now.
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Gomac is online now  
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Old Jul 3, 18, 2:17 pm
  #995  
 
Join Date: Oct 2006
Location: Chicago
Programs: AA,UA, BA, DAL, FB
Posts: 131
Avios posted to my account. First of my two roundtrips (ORD-MAD) have been booked. Will book a second one in the fall. We have an old Iberia account with activity. What a deal!!!!!!
aviator33 is offline  
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Old Jul 3, 18, 2:18 pm
  #996  
 
Join Date: Apr 2017
Location: PVD, BOS
Programs: AA EXP
Posts: 1,352
Originally Posted by cruisr View Post
if you have an old account that has not had activity in 36 months its possible that you may have an issue
Avios took 502K away incorrectly
Not really sure how that would apply, unless one had a current points balance that was about to expire soon.

Originally Posted by glocklt4 View Post
Anyone with a locked account, do PIN reset on their mobile app as mentioned. It may give you an error multiple times, but keep trying. It will work eventually from my experience with two accounts.
​​​​​​​Just because you can unlock it doesn't mean the account is free from restrictions...
swingaling is offline  
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Old Jul 3, 18, 2:21 pm
  #997  
 
Join Date: Dec 2009
Location: Up North
Programs: BA Silver , Hilton Gold
Posts: 72
My 90,000 have posted but my wife's have yet to post (both old accounts where my account has had recent activity and my wife's only 50 bonus Avios in 2015!) Hopefully this is just a delay in posting due to the numbers involved.
GiddyKipper638 is offline  
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Old Jul 3, 18, 2:21 pm
  #998  
 
Join Date: Aug 2015
Location: Happily back in Lancashire :D
Programs: BA GGL, Hertz PC, Hilton Diamond
Posts: 551
Weird... booked 10 flights in the same way, only 81k Avios have posted.

Not a big issue as I have a 6-figure BA balance to run down, but a bit annoying.

Will have a look at redemptions tomorrow morning, have had too many beers just now watching England falling with style
OverTheHorizon is offline  
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Old Jul 3, 18, 2:25 pm
  #999  
 
Join Date: Apr 2017
Posts: 282
Originally Posted by glocklt4 View Post
Anyone with a locked account, do PIN reset on their mobile app as mentioned. It may give you an error multiple times, but keep trying. It will work eventually from my experience with two accounts.
Just having access your account agains doesn't mean that Iberia is necessarily giving the thumbs up. They may very well still have it flagged for validation (i.e. waiting on passport photo), even if you manage to circumvent the block. What will be interesting is if someone was blocked, reset PIN, and then had Avios deposited without anything further.
brody24 is offline  
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Old Jul 3, 18, 2:28 pm
  #1000  
 
Join Date: Aug 2013
Location: London
Programs: BAEC Gold, Mucci: Classe de la Luxe Eternelle
Posts: 284
Has anyone who has received the avios been one of the people who had to re-enter the IB+ number on the bookings, despite them being correct on the confirmation emails? Would be a good data point to know..
noFODplease is offline  
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Old Jul 3, 18, 2:29 pm
  #1001  
 
Join Date: Nov 2014
Location: Nomad
Programs: A3*G, TK*G, UIA PremEY Silv, CX Silv, Hyatt Diam, , Skyteam Elite+,HH Diam, SPG Plat100, EK Silv
Posts: 1,291
Just talked with them, I can tell you something, the new accounts it's questions of weeks or months... the OP told me it's not their priority and they have 100 of 1000s of manual verification to do.
As I understood they will not post before all the accounts are verified.
Pop corn time will be longer than expected.
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Old Jul 3, 18, 2:30 pm
  #1002  
 
Join Date: Apr 2017
Posts: 282
Originally Posted by frenchft View Post
Just talked with them, I can tell you something, the new accounts it's questions of weeks or months... the OP told me it's not their priority and they have 100 of 1000s of manual verification to do.
As I understood they will not post before all the accounts are verified.
Pop corn time will be longer than expected.
Two separate reps told me it should take approximately 72 hours, assuming you have already emailed in the requested info.
brody24 is offline  
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Old Jul 3, 18, 2:30 pm
  #1003  
 
Join Date: Jan 2018
Location: Barcelona
Programs: Flying Blue Platinum, Iberia Plus Clasica
Posts: 58
Received 63,000 avios for 7 bookings which I made on the 23rd of May
Kaasschaaf is offline  
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Old Jul 3, 18, 2:32 pm
  #1004  
 
Join Date: Apr 2015
Location: TXL
Programs: BA Gold
Posts: 16
90k Avios posted. Having trouble to find any partner awards on Iberia's search (even though they're shown available at Expertflyer/BA)

Edit: Partner awards aren't shown oneway but return.
ToKo is offline  
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Old Jul 3, 18, 2:32 pm
  #1005  
A FlyerTalk Posting Legend
 
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 86,911
Iberia did completely right by all the accounts with which I was involved. All eligible bookings on my side have been credited the full points at 9k points per eligible booking up to a maximum of ten bookings per account.
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