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Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

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Old Jan 3, 19, 8:15 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: jbfield
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  • Login problems: If you have trouble logging into the Iberia website, type in your number and password by hand instead of using autocomplete. For some people this fixes login issues.
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Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Terms and conditions of the offer are to be found here in post 14.
Data Points for those whose points did not post in the initial batch on 3-4 July.

Please do a separate data point for each account. If you opened accounts for others (spouse, child, parent, etc), please make a separate entry for each account you opened. Please follow the formatting below so we have some consistency. If you're a new user and can't post to the wiki, please post your data point as a reply to the thread and someone will add it to the wiki on your behalf.

Format
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
Legend
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
Data Points:
mickeyjaw / SELF / OLD / 2016 / NO DOCS / NA / PARTIALLY POSTED / 45k PTS / 9k MISSING / WAITING / NONE
swingaling / WIFE / NEW / 2018 / DOCS / VERIFIED / POSTED / 0 PTS / 90k MISSING / INCONSISTENCIES / DOT and IB
Surface Interval / Wife / New / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 90k PTS / 0k MISSING / WAITING / NONE
Diannap / Self / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Diannap / Husband / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Junior_2J&K / Self / NEW / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 0 PTS / 90k MISSING / WAITING / IB - canned response
OC_Matt / Self / Old / 2015 / NO DOCS / N/A /POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 8/21)
OC_Matt / Wife / New / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 7/17)
OC_Matt / Friend / New / 2018 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
OverTheHorizon / Self / 2013 / NO DOCS / N/A /
POSTED / 81k PTS / 9K MISSING / NONE / IB - canned response to detailed email, waiting and seeing !!
FlyingPenguin / SELF / NEW / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 90k MISSING / WAITING / NONE
zsc / self / old (dormant) / 2017 / NO DOCS / N/A /
POSTED / 90k PTS / 0 MISSING / DONE / NONE
DeJar/ self / New (old account inaccessible) / 208 / Docs / Verified / 0pts / 90k Missing / DECLINED 07/20/2018 (requesting reconsideration) / None - notice frim IB seems to confirm promo Avios will be posted
zebranz / Self / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #1son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #2son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
zebranz / daughter-in-law / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
Bobdh13 / SELF / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 18 JULY
Bobdh13 / BROTHER / NEW / 2018 / DOCS / UNVERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 19 JULY
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
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Old Jul 1, 18, 8:14 pm
  #646  
 
Join Date: Apr 2017
Posts: 282
Originally Posted by Johnny Rocket View Post
One blogger has now posted that the points are starting to post!

Well done Iberia! We never doubted you for a second!
Which blogger is reporting that? For me, the big DP will be seeing points post for someone who opened an Iberia Plus account just before booking the flights.
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Old Jul 1, 18, 8:38 pm
  #647  
 
Join Date: Nov 2012
Location: EWR
Programs: UA / DL
Posts: 148
Originally Posted by brody24 View Post
Which blogger is reporting that? For me, the big DP will be seeing points post for someone who opened an Iberia Plus account just before booking the flights.
Also reports that points are not transferable to BA. I guess Iberia actually got their act together on all fronts.
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Old Jul 1, 18, 8:43 pm
  #648  
 
Join Date: Apr 2017
Posts: 282
Originally Posted by acmys View Post
Also reports that points are not transferable to BA. I guess Iberia actually got their act together on all fronts.
Again, reports from where?
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Old Jul 1, 18, 8:46 pm
  #649  
 
Join Date: Jul 2018
Posts: 21
Originally Posted by acmys View Post
Also reports that points are not transferable to BA. I guess Iberia actually got their act together on all fronts.
which blog?
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Old Jul 1, 18, 8:52 pm
  #650  
 
Join Date: Dec 2004
Location: At an airport-on a cruise ship
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Platinum, SPG-Platinum Thnks to FT
Posts: 4,178
I can’t find any blog stating points are starting to post among the most popular travel/miles bloggers. Which blog is reporting this?
A simple google search does not show anything except mentions of the promo in blogs from a few days ago.
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Old Jul 1, 18, 9:04 pm
  #651  
 
Join Date: Jul 2018
Posts: 82
I'll believe it when people here start reporting they got the avios
quitecryptic is offline  
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Old Jul 1, 18, 9:05 pm
  #652  
 
Join Date: Dec 2015
Location: Canada
Programs: MVP
Posts: 198
I am on the phone with them and they are now saying that you have to fly before you get the miles.
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Old Jul 1, 18, 9:09 pm
  #653  
 
Join Date: Apr 2017
Posts: 282
Originally Posted by tdot_guy View Post
I am on the phone with them and they are now saying that you have to fly before you get the miles.
I wouldn't put much stock in that. First, that wouldn't make any sense given the whole "Avios expire by Dec. 1" limitation. Second, the most basic terms of the promo said you get the bonus Avios after 10 days. Third, we have multiple tweets from Iberia saying you get the Avios upfront.
acmys likes this.
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Old Jul 1, 18, 9:11 pm
  #654  
 
Join Date: Nov 2012
Location: EWR
Programs: UA / DL
Posts: 148
Originally Posted by tdot_guy View Post
I am on the phone with them and they are now saying that you have to fly before you get the miles.
Just called US - ES line and they are saying this is not true.
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Old Jul 1, 18, 9:15 pm
  #655  
 
Join Date: Dec 2015
Location: Canada
Programs: MVP
Posts: 198
Originally Posted by acmys View Post
Just called US - ES line and they are saying this is not true.
All it takes is one communication to go out so all their staff can give one message. I asked him to transfer the call to supervisor and he came back after 10 mins saying that they will credit miles after 10 working days not July 1st . they are all over the place.

keeping finger crossed
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Old Jul 1, 18, 9:17 pm
  #656  
 
Join Date: Dec 2015
Location: Canada
Programs: MVP
Posts: 198
Originally Posted by brody24 View Post
I wouldn't put much stock in that. First, that wouldn't make any sense given the whole "Avios expire by Dec. 1" limitation. Second, the most basic terms of the promo said you get the bonus Avios after 10 days. Third, we have multiple tweets from Iberia saying you get the Avios upfront.
Thats what I told him but he was very adamant but later he changed his story .
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Old Jul 1, 18, 9:17 pm
  #657  
 
Join Date: Nov 2012
Location: EWR
Programs: UA / DL
Posts: 148
Originally Posted by tdot_guy View Post
All it takes is one communication to go out so all their staff can give one message. I asked him to transfer the call to supervisor and he came back after 10 mins saying that they will credit miles after 10 working days not July 1st . they are all over the place.

keeping finger crossed
Which country, which language?
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Old Jul 1, 18, 9:24 pm
  #658  
 
Join Date: Feb 2006
Location: ORF
Programs: AA Gold, DL Silver, IHG Spire, MR Gold
Posts: 1,812
Why is people calling and asking csr’s? Let this play out and stop putting so much stock in what a low level employee says? So many drama queens wanting to put out new info, obviously a lot of newbies to this game
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Old Jul 1, 18, 9:27 pm
  #659  
 
Join Date: Apr 2017
Posts: 282
Originally Posted by tdot_guy View Post
Thats what I told him but he was very adamant but later he changed his story .
His adamance means essentially nothing because these phone reps literally have no clue, especially for a company like Iberia which does a poor job if disseminating information to its phone reps. The fact that he changed his story in light of his earlier adamance tells you all you need to know.

As others suggested, we need to all just chill, give it a few more days, and see what happens later in the week.
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Old Jul 1, 18, 9:34 pm
  #660  
 
Join Date: Nov 2012
Location: EWR
Programs: UA / DL
Posts: 148
Originally Posted by yuel View Post
Why is people calling and asking csr’s? Let this play out and stop putting so much stock in what a low level employee says? So many drama queens wanting to put out new info, obviously a lot of newbies to this game
​​​​​​
Because hours, if not minutes, do matter when all award inventory is going to you know where?
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