Jul 11, 2018, 12:05 pm
Last edit by: jbfield
- Login problems: If you have trouble logging into the Iberia website, type in your number and password by hand instead of using autocomplete. For some people this fixes login issues.
- Partner awards: Many flights on partners will not be available as one-way. You must redeem AA flights as a round trip for example
- Cancellations: Iberia awards on AA cannot be cancelled.
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Terms and conditions of the offer are to be found here in post 14.
Data Points for those whose points did not post in the initial batch on 3-4 July.
Please do a separate data point for each account. If you opened accounts for others (spouse, child, parent, etc), please make a separate entry for each account you opened. Please follow the formatting below so we have some consistency. If you're a new user and can't post to the wiki, please post your data point as a reply to the thread and someone will add it to the wiki on your behalf.
Format
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
Legend
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
mickeyjaw / SELF / OLD / 2016 / NO DOCS / NA / PARTIALLY POSTED / 45k PTS / 9k MISSING / WAITING / NONE
swingaling / WIFE / NEW / 2018 / DOCS / VERIFIED / POSTED / 0 PTS / 90k MISSING / INCONSISTENCIES / DOT and IB
Surface Interval / Wife / New / 2018 / DOCS / UNVERIFIED / POSTED on 07/17 / 90k PTS / 0k MISSING / WAITING / NONE
Diannap / Self / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Diannap / Husband / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Junior_2J&K / Self / NEW / 2018 / DOCS / UNVERIFIED / POSTED on 07/17 / 0 PTS / 90k MISSING / WAITING / IB - canned response
OC_Matt / Self / Old / 2015 / NO DOCS / N/A /POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 8/21)
OC_Matt / Wife / New / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 7/17)
OC_Matt / Friend / New / 2018 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
OverTheHorizon / Self / 2013 / NO DOCS / N/A / POSTED / 81k PTS / 9K MISSING / NONE / IB - canned response to detailed email, waiting and seeing !!
FlyingPenguin / SELF / NEW / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 90k MISSING / WAITING / NONE
zsc / self / old (dormant) / 2017 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
DeJar/ self / New (old account inaccessible) / 208 / Docs / Verified / 0pts / 90k Missing / DECLINED 07/20/2018 (requesting reconsideration) / None - notice frim IB seems to confirm promo Avios will be posted
zebranz / Self / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #1son / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #2son / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
zebranz / daughter-in-law / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
Bobdh13 / SELF / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 18 JULY
Bobdh13 / BROTHER / NEW / 2018 / DOCS / UNVERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 19 JULY
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
Iberia Plus offer 9000 per booking, 21 to 24 June 2018 on iberia.com
Jun 27, 2018, 8:00 pm
#526
Join Date: Mar 2007
Location: EWR-SEA-IAD
Programs: UA 1P MM, AS MVP G*, SPG Gold, Hyatt Plat, IHG Plat, Hilton Diamond, Marriott Gold
Posts: 977
Jun 28, 2018, 2:03 am
#528
Join Date: Mar 2018
Location: Kent, England
Programs: BAEC Silver, IHG Gold
Posts: 38
Two out of ten have been posted from my UK Visa account so they are on the case. Option A is they have been swamped by the offer and there is no indication this is true other than readers of forums like this and option B is they are Spanish and "Mañana" is the way forward. Keep calm and carry on.
Jun 28, 2018, 2:09 am
#529
Join Date: Aug 2015
Location: Effectively grounded
Programs: BA GGL for a little while longer
Posts: 844
Two out of ten have been posted from my UK Visa account so they are on the case. Option A is they have been swamped by the offer and there is no indication this is true other than readers of forums like this and option B is they are Spanish and "Mañana" is the way forward. Keep calm and carry on.
?
Jun 28, 2018, 2:15 am
#530
Join Date: Mar 2018
Location: Kent, England
Programs: BAEC Silver, IHG Gold
Posts: 38
Jun 28, 2018, 3:13 am
#532
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Jun 28, 2018, 5:58 am
#533
Join Date: Nov 2014
Location: London
Programs: BAEC Silver, M&M, HHonors Gold
Posts: 1,223
I bought 10 tickets, got 9 emails and had 8 transactions across the cards. I think, 2 missing payments were in Euro so it may take longer. All 10 bookings are showing online ok.
Last edited by Richmond_Surrey; Jun 28, 2018 at 6:04 am
Jun 28, 2018, 9:22 am
#534
Join Date: Jun 2018
Posts: 118
I emailed Iberia about the terms. They emailed me back a complete list of terms..
Hereby, we attached all the conditions for you to consider:
¿ On-line purchases must be made through Iberia's website
¿ Purchase date must be between June 21st and June 24th, 2018.
¿ 9,000 Avios will be credited per ticket ONLY under the name of the Iberia Plus cardholder within 10 days after purchasing.
¿ Promotion is valid up to a maximum of 10 tickets per person (Maximum 90,000 Avios bonus per customer).
¿ Your Iberia Plus number MUST be included during the booking process and before the purchase is completed and tickets are issued.
¿ All flights must be operated by airlines within the Iberia Group (Iberia, Iberia Express or Air Nostrum).
¿ No time limit for your departure date, one way and round trip tickets allowed (No Avios redemption fares).
¿ Avios earned with this promotion will expire on December 1st, 2018. If Avios collected from this promotion are not redeemed before that date, they will be deducted from the account.
¿ If any of the tickets gets REFUNDED, the corresponding 9,000 bonus will be automatically CANCELLED.
My Iberia number was included AT THE TIME of booking, but later I went back and mysterious it was not included. I wonder if that's gonna create issue for me...
Hereby, we attached all the conditions for you to consider:
¿ On-line purchases must be made through Iberia's website
¿ Purchase date must be between June 21st and June 24th, 2018.
¿ 9,000 Avios will be credited per ticket ONLY under the name of the Iberia Plus cardholder within 10 days after purchasing.
¿ Promotion is valid up to a maximum of 10 tickets per person (Maximum 90,000 Avios bonus per customer).
¿ Your Iberia Plus number MUST be included during the booking process and before the purchase is completed and tickets are issued.
¿ All flights must be operated by airlines within the Iberia Group (Iberia, Iberia Express or Air Nostrum).
¿ No time limit for your departure date, one way and round trip tickets allowed (No Avios redemption fares).
¿ Avios earned with this promotion will expire on December 1st, 2018. If Avios collected from this promotion are not redeemed before that date, they will be deducted from the account.
¿ If any of the tickets gets REFUNDED, the corresponding 9,000 bonus will be automatically CANCELLED.
My Iberia number was included AT THE TIME of booking, but later I went back and mysterious it was not included. I wonder if that's gonna create issue for me...
Jun 28, 2018, 11:17 am
#536
Join Date: Aug 2017
Posts: 1,610
Till iberia and british airways combine their programs and your negative balance ports over.
Jun 28, 2018, 11:36 am
#537
Join Date: Aug 2015
Location: Effectively grounded
Programs: BA GGL for a little while longer
Posts: 844
》 No time limit for your departure date, one way and
》 round trip tickets allowed (No Avios redemption fares)
Wait ! What?
That's a new (and most unwelcome) stipulation.
If you can't use the promo Avios for redemptions, their value is seriously compromised
Totally dishonest to sneak this in post-promo, if that indeed is what's happened...
》 round trip tickets allowed (No Avios redemption fares)
Wait ! What?
That's a new (and most unwelcome) stipulation.
If you can't use the promo Avios for redemptions, their value is seriously compromised
Totally dishonest to sneak this in post-promo, if that indeed is what's happened...
Jun 28, 2018, 11:38 am
#538
Join Date: Mar 2017
Programs: Hhonors Diamond, IHG Platinum, BA Silver
Posts: 260
Jun 28, 2018, 11:38 am
#539
Join Date: Jun 2018
Programs: Hilton Diamond, Marriott Plat, Shangri-la Gold, Taj Gold, Krisflyer Gold, BA Gold
Posts: 101
And the party begins. Did 9 bookings. Today all 9 bookings were reversed\refunded by Iberia. Looks like they are not going to honour the fares.
Jun 28, 2018, 11:43 am
#540
Join Date: Aug 2017
Posts: 1,610
I wonder if EU261 applies here (most people booked a flight far in advance so maybe not, but what if someone actually applies for bookings within 2 weeks).