Jul 11, 2018, 12:05 pm
Last edit by: jbfield
- Login problems: If you have trouble logging into the Iberia website, type in your number and password by hand instead of using autocomplete. For some people this fixes login issues.
- Partner awards: Many flights on partners will not be available as one-way. You must redeem AA flights as a round trip for example
- Cancellations: Iberia awards on AA cannot be cancelled.
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Terms and conditions of the offer are to be found here in post 14.
Data Points for those whose points did not post in the initial batch on 3-4 July.
Please do a separate data point for each account. If you opened accounts for others (spouse, child, parent, etc), please make a separate entry for each account you opened. Please follow the formatting below so we have some consistency. If you're a new user and can't post to the wiki, please post your data point as a reply to the thread and someone will add it to the wiki on your behalf.
Format
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
Legend
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
mickeyjaw / SELF / OLD / 2016 / NO DOCS / NA / PARTIALLY POSTED / 45k PTS / 9k MISSING / WAITING / NONE
swingaling / WIFE / NEW / 2018 / DOCS / VERIFIED / POSTED / 0 PTS / 90k MISSING / INCONSISTENCIES / DOT and IB
Surface Interval / Wife / New / 2018 / DOCS / UNVERIFIED / POSTED on 07/17 / 90k PTS / 0k MISSING / WAITING / NONE
Diannap / Self / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Diannap / Husband / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Junior_2J&K / Self / NEW / 2018 / DOCS / UNVERIFIED / POSTED on 07/17 / 0 PTS / 90k MISSING / WAITING / IB - canned response
OC_Matt / Self / Old / 2015 / NO DOCS / N/A /POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 8/21)
OC_Matt / Wife / New / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 7/17)
OC_Matt / Friend / New / 2018 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
OverTheHorizon / Self / 2013 / NO DOCS / N/A / POSTED / 81k PTS / 9K MISSING / NONE / IB - canned response to detailed email, waiting and seeing !!
FlyingPenguin / SELF / NEW / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 90k MISSING / WAITING / NONE
zsc / self / old (dormant) / 2017 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
DeJar/ self / New (old account inaccessible) / 208 / Docs / Verified / 0pts / 90k Missing / DECLINED 07/20/2018 (requesting reconsideration) / None - notice frim IB seems to confirm promo Avios will be posted
zebranz / Self / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #1son / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #2son / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
zebranz / daughter-in-law / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
Bobdh13 / SELF / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 18 JULY
Bobdh13 / BROTHER / NEW / 2018 / DOCS / UNVERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 19 JULY
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
Iberia Plus offer 9000 per booking, 21 to 24 June 2018 on iberia.com
Jun 27, 2018, 3:00 am
#511
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Nope, even in the case where money cannot be returned, they still cannot book the revenue until the flight has been delivered -- IFRS (and IFRS 15 especially, the new revenue recognition standard that went into effect 1/1/2018) has over time become quite clear about this. I think the "conspiracy theory" you mention still has more-than-0 percent chance of holding, but to boost future revenue at the expense of an increase in current-period liabilities.
Jun 27, 2018, 4:43 am
#513
Join Date: Mar 2014
Posts: 60
PS my account is non-freshly opened one.
Jun 27, 2018, 6:07 am
#514
Join Date: Aug 2015
Location: Effectively grounded
Programs: BA GGL for a little while longer
Posts: 844
When viewing Iberia.com in Chrome, I log in top right, then go to Your flights | Check-in online.
A little plane graphic appears for a few seconds then the list of my bookings is displayed.
Worked every time for me so far...
A little plane graphic appears for a few seconds then the list of my bookings is displayed.
Worked every time for me so far...
Last edited by OverTheHorizon; Jun 27, 2018 at 7:02 am
Jun 27, 2018, 7:43 am
#516
Join Date: Nov 2009
Location: LUX
Programs: AF/KL Plat for Life, HH Diamond, IHG Plat, Accor Diamond, Avis PC, Hertz PC
Posts: 327
For me, the Spanish version works best.
Last edited by SteamyUncle; Jun 27, 2018 at 7:45 am Reason: missed the quote
Jun 27, 2018, 7:45 am
#517
Join Date: Jul 2008
Location: IAH, YYC
Programs: UA 1K
Posts: 752
1. DR expense CR liability when they issue the avios
2. DR liability CR revenue when the flight is flown
The accounting for the redemption of the points is a bit more complicated depending how they are redeemed.
But anyone making an attempt to cook the books on this one would need to hide their tracks pretty well, and also have a pretty good argument ready for the auditors when they notice different accounting for the same types of transactions they process every single day. Therefore I doubt there’s anything shady going on with this one.
Sorry to sidetrack the thread. It’s very rare that my work (accounting/finance) and passion (flying/travel) combine in one place.
Jun 27, 2018, 8:08 am
#518
Join Date: Jan 2011
Location: BOS
Programs: AA Platinum
Posts: 90
Thanks for posting this, it works great for me and saved me a ton of time! I appreciate it, both of you! (ETA: @SteamyUncle and @OverTheHorizon)
Jun 27, 2018, 10:18 am
#519
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
this one is black and white from an accounting perspective:
1. DR expense CR liability when they issue the avios
2. DR liability CR revenue when the flight is flown
The accounting for the redemption of the points is a bit more complicated depending how they are redeemed.
But anyone making an attempt to cook the books on this one would need to hide their tracks pretty well, and also have a pretty good argument ready for the auditors when they notice different accounting for the same types of transactions they process every single day. Therefore I doubt there’s anything shady going on with this one.
Sorry to sidetrack the thread. It’s very rare that my work (accounting/finance) and passion (flying/travel) combine in one place.
Jun 27, 2018, 10:58 am
#520
Join Date: Jun 2016
Location: SYD
Programs: QF Gold, CX Silver, HH Diamond, IHG Diamond
Posts: 79
A little off surely, since you're trying to balance an income statement account (expense/revenue) with a balance sheet item. If it's booked as deferred revenue it's be DR Bank CR Liability on the balance sheet, while eventually once the revenue is booked it'd move from DR Liability to CR Retained Income, thus the age-old formula of Assets = Equity + liabilities remains in balance.
I’ve also never seen it referred to as Retained Income.
Jun 27, 2018, 11:21 am
#521
Join Date: Jul 2008
Location: IAH, YYC
Programs: UA 1K
Posts: 752
A little off surely, since you're trying to balance an income statement account (expense/revenue) with a balance sheet item. If it's booked as deferred revenue it's be DR Bank CR Liability on the balance sheet, while eventually once the revenue is booked it'd move from DR Liability to CR Retained Income, thus the age-old formula of Assets = Equity + liabilities remains in balance.
Jun 27, 2018, 12:01 pm
#523
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Immediately or later, the P&L goes into retains income or accumulated income or whatever it's called, but basically an equity item. The P&L gets closed off against the balance sheet at the end of the year in a single summary transaction essentially, Vs the immediate effect of the transaction that occurs in assets and liabilities. The liabilities are then offset to close the general ledgers into the retained income. This is my semi-educated accounting interpretation
Jun 27, 2018, 12:11 pm
#524
Join Date: May 2018
Location: Seattle WA
Programs: DL GM, Hilton Diamond, Marriott Gold
Posts: 32
Another random theory: It could be that some marketing group within Iberia has a primary goal metric that is "bookings" or "booking value" and they were trying to hit a Q2 goal. It makes sense internally for the marketing team to get credit for bookings when they occur (especially for non-refundable bookings), regardless of when they actually are accounted for as revenue. How the accounting team let them get away with giving away so many miles is another question.
Jun 27, 2018, 6:55 pm
#525
Join Date: Jun 2005
Location: DFW/DAL
Programs: AA 1MM Gold, Marriott Gold, Hilton Diamond, Hyatt Discoverist
Posts: 1,524