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Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

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Old Jan 3, 19, 8:15 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: jbfield
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  • Login problems: If you have trouble logging into the Iberia website, type in your number and password by hand instead of using autocomplete. For some people this fixes login issues.
  • Partner awards: Many flights on partners will not be available as one-way. You must redeem AA flights as a round trip for example
  • Cancellations: Iberia awards on AA cannot be cancelled.
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Terms and conditions of the offer are to be found here in post 14.
Data Points for those whose points did not post in the initial batch on 3-4 July.

Please do a separate data point for each account. If you opened accounts for others (spouse, child, parent, etc), please make a separate entry for each account you opened. Please follow the formatting below so we have some consistency. If you're a new user and can't post to the wiki, please post your data point as a reply to the thread and someone will add it to the wiki on your behalf.

Format
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
Legend
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
Data Points:
mickeyjaw / SELF / OLD / 2016 / NO DOCS / NA / PARTIALLY POSTED / 45k PTS / 9k MISSING / WAITING / NONE
swingaling / WIFE / NEW / 2018 / DOCS / VERIFIED / POSTED / 0 PTS / 90k MISSING / INCONSISTENCIES / DOT and IB
Surface Interval / Wife / New / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 90k PTS / 0k MISSING / WAITING / NONE
Diannap / Self / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Diannap / Husband / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Junior_2J&K / Self / NEW / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 0 PTS / 90k MISSING / WAITING / IB - canned response
OC_Matt / Self / Old / 2015 / NO DOCS / N/A /POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 8/21)
OC_Matt / Wife / New / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 7/17)
OC_Matt / Friend / New / 2018 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
OverTheHorizon / Self / 2013 / NO DOCS / N/A /
POSTED / 81k PTS / 9K MISSING / NONE / IB - canned response to detailed email, waiting and seeing !!
FlyingPenguin / SELF / NEW / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 90k MISSING / WAITING / NONE
zsc / self / old (dormant) / 2017 / NO DOCS / N/A /
POSTED / 90k PTS / 0 MISSING / DONE / NONE
DeJar/ self / New (old account inaccessible) / 208 / Docs / Verified / 0pts / 90k Missing / DECLINED 07/20/2018 (requesting reconsideration) / None - notice frim IB seems to confirm promo Avios will be posted
zebranz / Self / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #1son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #2son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
zebranz / daughter-in-law / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
Bobdh13 / SELF / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 18 JULY
Bobdh13 / BROTHER / NEW / 2018 / DOCS / UNVERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 19 JULY
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
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Old Jun 25, 18, 8:50 am
  #436  
 
Join Date: Feb 2006
Location: ORF
Programs: AA Gold, DL Silver, IHG Spire, MR Gold
Posts: 1,812
Originally Posted by Mauibaby2008 View Post
Say those $27 fares ($15 base, $12 taxes) do not get used. Customer never asks for a refund. Do the $12 in taxes still belong to the government? Or would IB get to pocket that?
why would anyone here care about this?
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Old Jun 25, 18, 8:59 am
  #437  
 
Join Date: Jul 2012
Programs: Delta Gold, Alaska Gold 75K, LATAM Black
Posts: 3,263
Originally Posted by yuel View Post

why would anyone here care about this?
Thanks for the smart comment !

I just found it interesting to consider how much IB raked in from this promo. And $12 in tax in multiples of hundreds of thousands of tickets is a lot of un used tax.

MB
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Old Jun 25, 18, 9:20 am
  #438  
 
Join Date: Mar 2016
Programs: BAEC, Ib+, Accor, HHonors
Posts: 209
I think there are not strictly taxes (like VAT, or income tax,...) they are pax fees/charges.
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Old Jun 25, 18, 9:23 am
  #439  
Ambassador: Emirates
 
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,111
Originally Posted by tobsw View Post
I think there are not strictly taxes (like VAT, or income tax,...) they are pax fees/charges.
My etickets show eur18 base fare, eur0 carrier charges and EUR9.27 taxes and duties. So they are taxes.
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Old Jun 25, 18, 9:35 am
  #440  
 
Join Date: Aug 2004
Location: Kansas City, USA
Programs: AA Platinum Pro, Delta Platinum, Marriott Titanium, IHG Plat, AVIS Preferred, Hilton Diamond
Posts: 1,933
When I log in to my Iberia account (new account), I can see all of my reservations. I went in this morning and added my IB number to each reservation with no problems. Now, I just wait for the 90K Avios and need to decide what to book by December 1.
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Old Jun 25, 18, 9:41 am
  #441  
 
Join Date: Mar 2016
Programs: BAEC, Ib+, Accor, HHonors
Posts: 209
Originally Posted by skywardhunter View Post
My etickets show eur18 base fare, eur0 carrier charges and EUR9.27 taxes and duties. So they are taxes.
Sorry - let me tell you that the e-ticket receipt is not gonna differentiate between a fee and a tax, that's why they put it in the same box. However, it its worth doing some research. For instance, a ticket from Palma (PMI) to Madrid (MAD) has the following "taxes and duties":

Tasas y cargos del operador Importe
Cargo por salida - España 4,77€
Tasa de seguridad 0,53€
Seguridad 2,49€

Which are actually wrongly translated into the English:
Taxes and carrier charges Amount
Departure Charge - Spain €4.77
Security Tax €0.53
Security €2.49
Because a "tasa" is not a "tax", unlike an "impuesto". A "tasa" is just a fee.

Which are not taxes, but fees. However, there may be other situtations when there's a tax involved, like flights originating in the UK.
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Old Jun 25, 18, 9:54 am
  #442  
 
Join Date: Mar 2011
Location: Tyrone,EU
Programs: Avios Hunter
Posts: 2,602
There was a scenario which involved refundable flights. Yes the T&C says that cancelling flights means the points will be clawed back, but that's not a deal breaker. Do 10x fully refundables, get the points and wait to see what happens after 10 days when people get the points and start to use them/transfer them. Once you get a sense of how IB is going to handle it you can make a judgement whether to just cancel the flights and get a full refund (nothing gained/nothing lost), or use the points then do the cancellations, 90K points for no outlay. A £30 cheapie was around £300 for a fully refundable( no admin charge), and I guess tying £3K up for a while might not suit everyone.
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Old Jun 25, 18, 9:55 am
  #443  
 
Join Date: Oct 2002
Location: SFO
Posts: 4,996
Originally Posted by tylerc View Post
My IB number showed in the emails, but not on the booking. I called and they said they could see the number there on their end, and that the flights qualified for the promo. Today I have the ability to add the FF to the booking...not sure if I should or not. Anyone add theirs after 6pm yesterday?
Originally Posted by skywardhunter View Post
I did today via ba.com at around 9am GMT. Same situation, show on emails but couldn't add previously because the account was new
Same situation - I used IB's MMB to add the number one by one this morning. Interestingly, I could see all 10 bookings before I started by clicking on the Booking tab on IB's homepage, but then as I started adding the numbers to the records, I could then only see the bookings with the numbers I added.
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Old Jun 25, 18, 9:57 am
  #444  
Ambassador: Emirates
 
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,111
Originally Posted by tobsw View Post
Sorry - let me tell you that the e-ticket receipt is not gonna differentiate between a fee and a tax, that's why they put it in the same box. However, it its worth doing some research. For instance, a ticket from Palma (PMI) to Madrid (MAD) has the following "taxes and duties":

Tasas y cargos del operador Importe
Cargo por salida - España 4,77€
Tasa de seguridad 0,53€
Seguridad 2,49€

Which are actually wrongly translated into the English:
Taxes and carrier charges Amount
Departure Charge - Spain €4.77
Security Tax €0.53
Security €2.49
Because a "tasa" is not a "tax", unlike an "impuesto". A "tasa" is just a fee.

Which are not taxes, but fees. However, there may be other situtations when there's a tax involved, like flights originating in the UK.
They're still third party fees, as opposed to carrier imposed fees which are a separate line item (and 0 for my bookings), even a fee to a third party should presumably be refunded if it isn't utilized, the airport that charges a levy, fee or duty for secuirseor whatever isn't going to receive that fee for a pax who doesn't actually travel, so the airline is then basically keeping it for themselves
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Old Jun 25, 18, 10:02 am
  #445  
 
Join Date: Mar 2016
Programs: BAEC, Ib+, Accor, HHonors
Posts: 209
Originally Posted by skywardhunter View Post
They're still third party fees, as opposed to carrier imposed fees which are a separate line item (and 0 for my bookings), even a fee to a third party should presumably be refunded if it isn't utilized, the airport that charges a levy, fee or duty for secuirseor whatever isn't going to receive that fee for a pax who doesn't actually travel, so the airline is then basically keeping it for themselves
Yes, they will cash it into their pockets if you decide not to travel. But then, it's not "normal" to buy a ticket if you know you are not going to fly it.

Anyway, it's your legitimate right to request the refund for airport/security fees, taxes,... however Iberia charges a "25 eur administration fee" per e-ticket. Your choice.
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Old Jun 25, 18, 10:27 am
  #446  
 
Join Date: Dec 2004
Location: At an airport-on a cruise ship
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Platinum, SPG-Platinum Thnks to FT
Posts: 4,178
Originally Posted by Viajero Millero View Post
Iberia has 24hr free holds, but I don't think they offer a 24-hour cancellation policy. If you booked the cheapest flights those aren't touch the US so the DOT mandate holds no weight here.
I got my one ticket refunded within 24 hours, The DOT says that if a foreign carrier markets in the US they must offer the 24 hour cancellation. https://www.transportation.gov/sites...20130530_0.pdf

i was going to go in for this but thought better of it given the aggravating experiences i have had previously with IB. I called 16 hours after making the res and after the MIA based res agent consulted her supervisor she said, yes, i was correct and the booking will be cancelled and refunded. It was in pending status on my CC when I called and now its gone completely. So, yes you can get a 24 hour xl and refund if you are in the U.S.
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Old Jun 25, 18, 10:42 am
  #447  
 
Join Date: May 2014
Location: Great Britain
Programs: Air: QR Platinum. BA, Emirates, AB. Hotels: CC Gold, IHG Plat, Hilton Diamond, Accor Platinum.
Posts: 1,274
Originally Posted by LupineChemist View Post
So do these get ringfenced? What do they count as "redeemed"? I already keep all my avios in Iberia so I'm confused as to how the actual IT will work for this.
I think Iberia IT are now frantically trying to figure out a way to ringfence & track these Avios after someone came up with this promo without thinking it all through properly ;-)
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Old Jun 25, 18, 10:47 am
  #448  
 
Join Date: May 2014
Location: Great Britain
Programs: Air: QR Platinum. BA, Emirates, AB. Hotels: CC Gold, IHG Plat, Hilton Diamond, Accor Platinum.
Posts: 1,274
Originally Posted by Richmond_Surrey View Post
I took part in this madness with assumption that I will use avios on redemption on Iberia business longhaul. If I can't find availability, I may use avios to book hotels, depending how good or bad deals are. But if I can save 50% or more of hotel price, it will be decent option. I did not plan to transfer miles to BAEC. I even tried to book flights, which I could use for sightseeing. Some will not be used but maybe I will manage a weekend or two away.

Expecting to see a devaluation on hotels after this as hotels will be everyones default go-to if (when) they can't find seat availability.... and its always important to check the actual hotel cash price elsewhere too.
It might look like a great use of Avios compared to the cash price Iberia are selling the hotel at, but you might find it much cheaper elsewhere.
Just be cautious.
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Old Jun 25, 18, 10:51 am
  #449  
 
Join Date: Jun 2005
Location: DFW/DAL
Programs: AA 1MM Gold, SPG Gold
Posts: 1,439
Finnair.com is another place you can always update the FF# on a OneWorld ticket.

Also, just another datapoint. New IB account setup for a family member on Saturday - had IB FF# in emailed confirmations and couldn't add via FinnAir website all weekend, but finally this morning it worked with no problem. Very clear to me that the IB number cannot be used anywhere in Amadeus system until about 48hrs after creation. Not sure why, but no big deal.
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Old Jun 25, 18, 10:52 am
  #450  
 
Join Date: May 2014
Location: Great Britain
Programs: Air: QR Platinum. BA, Emirates, AB. Hotels: CC Gold, IHG Plat, Hilton Diamond, Accor Platinum.
Posts: 1,274
Originally Posted by mfhpfl View Post
So what is everyone planning on spending their 90K of avios on? I’m thinking Madrid-Tel Aviv in business and maybe a Madrid-Morocco if I have enough Avios left 😎

Well, it'll be bloody hard to get the New York seats as so many people will be after those I'm guessing.
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