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Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

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Old Jan 3, 19, 8:15 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: jbfield
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  • Login problems: If you have trouble logging into the Iberia website, type in your number and password by hand instead of using autocomplete. For some people this fixes login issues.
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Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Terms and conditions of the offer are to be found here in post 14.
Data Points for those whose points did not post in the initial batch on 3-4 July.

Please do a separate data point for each account. If you opened accounts for others (spouse, child, parent, etc), please make a separate entry for each account you opened. Please follow the formatting below so we have some consistency. If you're a new user and can't post to the wiki, please post your data point as a reply to the thread and someone will add it to the wiki on your behalf.

Format
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
Legend
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
Data Points:
mickeyjaw / SELF / OLD / 2016 / NO DOCS / NA / PARTIALLY POSTED / 45k PTS / 9k MISSING / WAITING / NONE
swingaling / WIFE / NEW / 2018 / DOCS / VERIFIED / POSTED / 0 PTS / 90k MISSING / INCONSISTENCIES / DOT and IB
Surface Interval / Wife / New / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 90k PTS / 0k MISSING / WAITING / NONE
Diannap / Self / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Diannap / Husband / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Junior_2J&K / Self / NEW / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 0 PTS / 90k MISSING / WAITING / IB - canned response
OC_Matt / Self / Old / 2015 / NO DOCS / N/A /POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 8/21)
OC_Matt / Wife / New / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 7/17)
OC_Matt / Friend / New / 2018 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
OverTheHorizon / Self / 2013 / NO DOCS / N/A /
POSTED / 81k PTS / 9K MISSING / NONE / IB - canned response to detailed email, waiting and seeing !!
FlyingPenguin / SELF / NEW / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 90k MISSING / WAITING / NONE
zsc / self / old (dormant) / 2017 / NO DOCS / N/A /
POSTED / 90k PTS / 0 MISSING / DONE / NONE
DeJar/ self / New (old account inaccessible) / 208 / Docs / Verified / 0pts / 90k Missing / DECLINED 07/20/2018 (requesting reconsideration) / None - notice frim IB seems to confirm promo Avios will be posted
zebranz / Self / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #1son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #2son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
zebranz / daughter-in-law / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
Bobdh13 / SELF / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 18 JULY
Bobdh13 / BROTHER / NEW / 2018 / DOCS / UNVERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 19 JULY
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
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Old Jun 24, 18, 3:45 am
  #316  
 
Join Date: May 2014
Location: Great Britain
Programs: Air: QR Platinum. BA, Emirates, AB. Hotels: CC Gold, IHG Plat, Hilton Diamond, Accor Platinum.
Posts: 1,243
Madrid :-)

I found the distance chart of course but working out which destination fits into which catagory takes effort :-(
Was hoping someone knew of a blog which had already done the hard work ;-)

Shame about the taxes, even if approximates.

Last edited by Sisyphus1carus; Jun 24, 18 at 4:18 am
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Old Jun 24, 18, 4:52 am
  #317  
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, IB+, VS FC, Hyatt Globalist, MR Plat Prem, IHG Plat, Hilton Gold
Posts: 6,132
Originally Posted by thaijplily View Post
Am I the only one who will take all the 10 flights?
ARN-MAD-OVD-MAD-OPO-MAD-SVQ-MAD-SDR-MAD-CPH booked for my next birthday
Presumably booked individually and with enough time in between to cover for mis-connects. I can easily see IB being quite strict about not protecting people on separate tickets.
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Old Jun 24, 18, 4:55 am
  #318  
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Join Date: May 2000
Location: Pearl of the Orient
Programs: AA-PlatLife, BA-Gold, SPG-LTP, HL-DIA
Posts: 25,683
Originally Posted by Crofton138 View Post
Does anyone have a solution to the name problem? I've tried using various web browsers, re-checked my details in my IB+ account which is over a year old:

Please check your Iberia Plus number xxxxxxxx because it does not match the name and family name on the booking. If you are an On Business member, the name must the same as the one you have with Iberia Plus. Change it with On Business before booking your flight.
From experience, if you don't have any activity for a year in your account, the points disappear and your account is effectively closed.
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Old Jun 24, 18, 5:10 am
  #319  
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Join Date: May 2000
Location: Pearl of the Orient
Programs: AA-PlatLife, BA-Gold, SPG-LTP, HL-DIA
Posts: 25,683
I managed to book 2 tickets. I'm in Malaysia at the moment, but my account is listed as in the UK. I used a VPN and the site directed me to the US website. I booked a back to back ticket. But what are the ramifications if I don't actually fly?

Wondering if I should buy more tickets...

Question - why doesn't the website allow bookings on other carriers other than what seems to be only on IB or BA flights?
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Old Jun 24, 18, 5:20 am
  #320  
 
Join Date: Jul 2001
Location: Chevy Chase, MD 20815
Posts: 1,000
Does anyone know for sure if you can transfer Iberia Avios to British Airways Executive Avios if you have a Household account? I am thinking NOT. Then, do I need to undo the Household
account and then will it work?
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Old Jun 24, 18, 5:27 am
  #321  
 
Join Date: Oct 2005
Location: UK
Programs: BA Gold, SPG Gold, Hilton Diamond, Accor Gold
Posts: 511
Originally Posted by marlin View Post
Does anyone know for sure if you can transfer Iberia Avios to British Airways Executive Avios if you have a Household account? I am thinking NOT. Then, do I need to undo the Household
account and then will it work?
You can't transfer them into a BA Avios household account. You can transfer to an Avios, Vueling or Aer Lingus and then move to a BA Household account
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Old Jun 24, 18, 5:43 am
  #322  
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Join Date: Apr 2017
Location: FRA
Programs: Hilton Diamond, Marriott Platinum Premier, SAS Diamond
Posts: 125
Thumbs up

Had an IB account since I did a status match from AB.
But will not risk creating new account for gf based on what I've read throughout this thread.
Booking 10x SDR-MAD for June 2019 went through flawlessly.
Let's gamble!
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Old Jun 24, 18, 6:11 am
  #323  
 
Join Date: Mar 2017
Posts: 10
Have tried to book 8 times today but payment will not go through
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Old Jun 24, 18, 6:12 am
  #324  
 
Join Date: Mar 2017
Posts: 10
Same here and have tried many times. Website was down last night as well
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Old Jun 24, 18, 6:16 am
  #325  
 
Join Date: Aug 2006
Programs: BAEC Gold/GGL/CCR, IHG Spire
Posts: 790
Looked at all sorts of permutations and dates but then thought:
​​​​​​
- itís a lot of hassle
- lots of single one way flights means more chance of schedule changes and issues

So luckily as IB are booking up to Jun 19 I was going to IBZ anyway for 3 nights so booked LHR-IBZ-MAD-LHR and in effect me and Mrs Our_Kid got paid £189.21 to go on a holiday we were going on anyway
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Old Jun 24, 18, 6:52 am
  #326  
 
Join Date: May 2003
Location: NYC
Programs: AA - ExPlat, UA - Plat 2MM, HY - Explorist, SPG - Lifetime Gold, HH - Diamond
Posts: 1,037
Try entering IB number again

As of late last night, got the same error message as everyone else with a new account when trying to input IB number. Tried this morning and all PNRs accepted the number. I started the new account yesterday at approx 5p ET, so still well under 24 hours. It may be that they do daily updates to their system, but in any case mine was enabled within the past 6 hours.
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Old Jun 24, 18, 6:53 am
  #327  
 
Join Date: Jan 2010
Location: PSP & ZQN
Programs: UA 1K (2MM),AS MVP Gold 75K, AA Exec Plat, FB Gold, BA Gold, DL Plat Medallion, MH Enrich Platinum
Posts: 1,371
Looked at my receipts.
My tickets issued on web site show issued by: Iberia LAE SA Operadora Unipersonal. My tickets issued on app show issued by: Iberia.com IB.Com.Es

For those wanting to see- it is under Ticket data section on 1st page to the right of the ticket number and issue date.
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Old Jun 24, 18, 7:16 am
  #328  
 
Join Date: Jun 2018
Posts: 19
Originally Posted by zebranz View Post
Looked at my receipts.
My tickets issued on web site show issued by: Iberia LAE SA Operadora Unipersonal. My tickets issued on app show issued by: Iberia.com IB.Com.Es

For those wanting to see- it is under Ticket data section on 1st page to the right of the ticket number and issue date.
Called Iberia - got through their customer service desk after 30 mins of holding. They say that avios will only be honored if you made the booking on the website using the specific link. they had no answer when i said my app tickets are issued by iberia.com as well - agent said she will escalate all ten tickets to get an answer on whether or not i will get the promo avios

Another interesting fact - i asked her to then cancel my bookings from the app and that I would try to book via the website. given i booked less than 24 hours ago i expected a full refund - SHE SAID ALL APP BOOKINGS ARE MADE IN SPAIN AND DOT REGULATIONS OF 24 HOUR REFUNDS DONT APPLY. What bull crap is that - i told her to provide me proof via email saying this and she said call center can't send emails. I will wait to see if avios post and if they don't i will escalate to DOT and my credit card issuer
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Old Jun 24, 18, 7:17 am
  #329  
 
Join Date: Jul 2009
Location: Washington, DC
Programs: DL SM; IHG PlatAmb; Hilton Dia; Marriott/SPG Plat; Radisson Gold; Hyatt Discoverist
Posts: 4,251
Originally Posted by str1der2903 View Post
Called Iberia - got through their customer service desk after 30 mins of holding. They say that avios will only be honored if you made the booking on the website using the specific link. they had no answer when i said my app tickets are issued by iberia.com as well - agent said she will escalate all ten tickets to get an answer on whether or not i will get the promo avios

Another interesting fact - i asked her to then cancel my bookings from the app and that I would try to book via the website. given i booked less than 24 hours ago i expected a full refund - SHE SAID ALL APP BOOKINGS ARE MADE IN SPAIN AND DOT REGULATIONS OF 24 HOUR REFUNDS DONT APPLY. What bull crap is that - i told her to provide me proof via email saying this and she said call center can't send emails. I will wait to see if avios post and if they don't i will escalate to DOT and my credit card issuer
Posts like this are what happens when the megablogs advertise things like this.
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Old Jun 24, 18, 7:22 am
  #330  
 
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 7,148
Originally Posted by The_Bouncer View Post
I'm sitting this one out. Firstly, there seems to be too much potential for goal posts to be moved.

Secondly I'm not even sure whether I can actually use the promotional Avios (travel fully booked for this winter season, then working until mid-October next year). If they didn't have to be used by December, I would probably take a gamble.

All in all, too many variables for me. But good luck to everyone who has taken a punt - I hope it works out.
Likewise, I have my doubts about this being an easy ride. My main issue is that I reckon itís going to be quite hard to spend the miles in a meaningful way before they are clawed back again. I really hope it works out for everybody, but I feel that by sitting this one out I am saving myself a lot of hassle and work.
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