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Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

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Old Jan 3, 19, 8:15 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: jbfield
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  • Login problems: If you have trouble logging into the Iberia website, type in your number and password by hand instead of using autocomplete. For some people this fixes login issues.
  • Partner awards: Many flights on partners will not be available as one-way. You must redeem AA flights as a round trip for example
  • Cancellations: Iberia awards on AA cannot be cancelled.
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Terms and conditions of the offer are to be found here in post 14.
Data Points for those whose points did not post in the initial batch on 3-4 July.

Please do a separate data point for each account. If you opened accounts for others (spouse, child, parent, etc), please make a separate entry for each account you opened. Please follow the formatting below so we have some consistency. If you're a new user and can't post to the wiki, please post your data point as a reply to the thread and someone will add it to the wiki on your behalf.

Format
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
Legend
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
Data Points:
mickeyjaw / SELF / OLD / 2016 / NO DOCS / NA / PARTIALLY POSTED / 45k PTS / 9k MISSING / WAITING / NONE
swingaling / WIFE / NEW / 2018 / DOCS / VERIFIED / POSTED / 0 PTS / 90k MISSING / INCONSISTENCIES / DOT and IB
Surface Interval / Wife / New / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 90k PTS / 0k MISSING / WAITING / NONE
Diannap / Self / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Diannap / Husband / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Junior_2J&K / Self / NEW / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 0 PTS / 90k MISSING / WAITING / IB - canned response
OC_Matt / Self / Old / 2015 / NO DOCS / N/A /POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 8/21)
OC_Matt / Wife / New / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 7/17)
OC_Matt / Friend / New / 2018 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
OverTheHorizon / Self / 2013 / NO DOCS / N/A /
POSTED / 81k PTS / 9K MISSING / NONE / IB - canned response to detailed email, waiting and seeing !!
FlyingPenguin / SELF / NEW / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 90k MISSING / WAITING / NONE
zsc / self / old (dormant) / 2017 / NO DOCS / N/A /
POSTED / 90k PTS / 0 MISSING / DONE / NONE
DeJar/ self / New (old account inaccessible) / 208 / Docs / Verified / 0pts / 90k Missing / DECLINED 07/20/2018 (requesting reconsideration) / None - notice frim IB seems to confirm promo Avios will be posted
zebranz / Self / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #1son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #2son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
zebranz / daughter-in-law / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
Bobdh13 / SELF / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 18 JULY
Bobdh13 / BROTHER / NEW / 2018 / DOCS / UNVERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 19 JULY
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
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Old Mar 18, 19, 8:21 pm
  #3001  
 
Join Date: Feb 2010
Location: Los Angeles
Programs: Hilton Diamond, IHG Spire/Ambassador, Marriott/Starwood Gold, BA Bronze, Alaska MVP
Posts: 1,189
Has anyone cancelled tickets booked as part of this promo that have had minor schedule changes?
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Old Mar 19, 19, 1:58 pm
  #3002  
 
Join Date: Oct 2007
Location: Chicago - NYC - Naples
Programs: UA 1K, Hyatt Explorist, Hilton Diamond, Marriott Plat, Amex Plat
Posts: 264
Have a flight JFK-MAD-EAS booked with mostly promo Avios. It's confirmed in Business for both legs.

A schedule change has the JFK-MAD flight arriving 10 minutes AFTER the connection MAD-EAS. The website is asking me to confirm the time change...not sure what would happen if I clicked "accept changes".

What's the best way to make the change to the next flight from MAD-EAS? And does award space need to be available in business (it's not, but available for cash), or do I have to settle for economy (which is available with Avios)?
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Old Mar 19, 19, 2:34 pm
  #3003  
 
Join Date: Oct 2009
Location: Manchester, UK
Programs: BA Bronze, BD Blue :(, Le Club Accorhotels Silver, AF/NH Pleb
Posts: 1,421
Just a data point, I cancelled a segment booked with the miles (actually wanted to do a route and date change but was told that cancel and rebook was my only option). Miles reappeared in my account within a week.
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Old Mar 19, 19, 6:37 pm
  #3004  
 
Join Date: Jan 2010
Location: London
Programs: AA Lifetime Platinum
Posts: 223
Originally Posted by UKdiver View Post
What Iberia giveth it (threatens to) taketh away.

I had 90k Avios in my account before the 90k promotional Avios landed in my account on July 2nd last year. On July 3rd I redeemed 90k Avios on an award booking which I flew. Last September I redeemed a futher 90k Avios for flights next August.

I called to cancel my future booking. The agent said that as I had participated in the June promotion they need to check whether I would be entitled to an Avios refund. I pointed out that I had made a separate redemption after the promotional Avios landed but was told that I may not have used the “right” Avios on that redemption. She promised to call me back once the supervisors audited my transactions.

The implication is that the redemption I had made and flown will have used ’old’ Avios, not the promotional ones. Surely this is wrong. I would not have made the July 3 redemption unless I was certain I was using the Avios received on July 2!
Points were returned yesterday. Common sense prevailed on this occasion.
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Old Mar 20, 19, 6:18 pm
  #3005  
 
Join Date: Dec 2015
Location: Canada
Programs: MVP
Posts: 198
I got 90k promo avios in July, I transferred 12k so I can book 3 transatlantic business @ 34k each. I will be using the first 2 tickets for sure but I am uncertain if I will be able to use the last ticket, I am hoping to postpone the trip to 2020 . Does anyone have a similar experience and had their avios refunded in full ?
Since promo avios was only used in part.
thanks in advance

Last edited by tdot_guy; Mar 20, 19 at 6:29 pm
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Old Mar 21, 19, 4:43 am
  #3006  
 
Join Date: Aug 2003
Location: London, UK
Programs: bmi DC, BAEC
Posts: 580
Originally Posted by tdot_guy View Post
I got 90k promo avios in July, I transferred 12k so I can book 3 transatlantic business @ 34k each. I will be using the first 2 tickets for sure but I am uncertain if I will be able to use the last ticket, I am hoping to postpone the trip to 2020 . Does anyone have a similar experience and had their avios refunded in full ?
Since promo avios was only used in part.
thanks in advance
if you're going to fly the same route next year, why not just change the date on the third ticket - it's the only amendment that IB allows without cancelling / reissuing (and the attached Avios loss risk) ?
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Old Mar 21, 19, 7:14 am
  #3007  
 
Join Date: Aug 2004
Programs: AA (EXP), Hilton (Diamond), SPG (lowly Gold)
Posts: 6,848
I used my promotional Avios to book LAX-MAD-BCN round-trip, and now they have discounted that by 25% in a promotion. Oh well, the 90k bonus Avios is better than 25% off.

https://www.flyertalk.com/articles/f...this-fall.html
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Old Mar 21, 19, 7:16 am
  #3008  
 
Join Date: Aug 2015
Location: Europe
Programs: Marriott Titanium Elite, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 1,302
They recently had a 50% discount. I booked ORD-MAD for 17k in J. ;-)
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Old Mar 21, 19, 8:23 am
  #3009  
 
Join Date: Aug 2004
Programs: AA (EXP), Hilton (Diamond), SPG (lowly Gold)
Posts: 6,848
Are these discounts announced in email to Iberia Plus members?
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Old Mar 21, 19, 8:24 am
  #3010  
 
Join Date: Aug 2015
Location: Europe
Programs: Marriott Titanium Elite, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 1,302
No, you have to watch the blogs.
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Old Mar 21, 19, 8:42 am
  #3011  
 
Join Date: Dec 2004
Posts: 6,778
Originally Posted by anabolism View Post
Are these discounts announced in email to Iberia Plus members?
I receive email announcements. The last one had the subject line, "25% discount when booking your next flight with Avios to flight to Madrid"
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Old Mar 21, 19, 11:53 am
  #3012  
 
Join Date: Dec 2015
Location: Canada
Programs: MVP
Posts: 198
Originally Posted by fartoomanyusers View Post
if you're going to fly the same route next year, why not just change the date on the third ticket - it's the only amendment that IB allows without cancelling / reissuing (and the attached Avios loss risk) ?
thank you, Its booked for September and I can only book 11 months in the future I think so I'll just wait for a few months to use it for May/2020
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Old Mar 31, 19, 12:15 pm
  #3013  
 
Join Date: Dec 2011
Location: Milano - Italy
Programs: BA Executive Club Silver
Posts: 26
I can not fly my ticket (MAD/HAV, 4/25-5/4, J class), and have no way to rebook it in the future. Is it possible to delete my booking and rebook the same flight with a different passenger (paying the 50 fee, of course)? I would give my ticket for free to someone who can fly it.
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Old Apr 1, 19, 2:54 am
  #3014  
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, IB+, VS FC, Hyatt Globalist, MR Plat Prem, IHG Plat, Hilton Gold
Posts: 6,294
Originally Posted by Dancrane View Post
I can not fly my ticket (MAD/HAV, 4/25-5/4, J class), and have no way to rebook it in the future. Is it possible to delete my booking and rebook the same flight with a different passenger (paying the 50€ fee, of course)? I would give my ticket for free to someone who can fly it.
Not AFAIK in terms of straight name changes.

There's also no guarantee that the seats would go back into reward inventory if you cancel. It also takes a few days to process cancellations, so even if the seats went back into inventory, somebody could easily grab the seats whilst you're waiting for your Avios refund.

Just cancel your reward booking and cross your fingers that nobody confiscates your promo Avios.
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Old Apr 4, 19, 1:10 pm
  #3015  
 
Join Date: Dec 2009
Posts: 129
I have a couple of flights on AA for May 18, cost me 46K promo Avios and some taxes. Need to change/cancel flight. Wondering if I should go with the refund approach and if successful move the Avios over to BA. How much time do I have before I have to initiate a change/cancellation?
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