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Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

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Old Jan 3, 19, 8:15 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: jbfield
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  • Login problems: If you have trouble logging into the Iberia website, type in your number and password by hand instead of using autocomplete. For some people this fixes login issues.
  • Partner awards: Many flights on partners will not be available as one-way. You must redeem AA flights as a round trip for example
  • Cancellations: Iberia awards on AA cannot be cancelled.
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Terms and conditions of the offer are to be found here in post 14.
Data Points for those whose points did not post in the initial batch on 3-4 July.

Please do a separate data point for each account. If you opened accounts for others (spouse, child, parent, etc), please make a separate entry for each account you opened. Please follow the formatting below so we have some consistency. If you're a new user and can't post to the wiki, please post your data point as a reply to the thread and someone will add it to the wiki on your behalf.

Format
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
Legend
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
Data Points:
mickeyjaw / SELF / OLD / 2016 / NO DOCS / NA / PARTIALLY POSTED / 45k PTS / 9k MISSING / WAITING / NONE
swingaling / WIFE / NEW / 2018 / DOCS / VERIFIED / POSTED / 0 PTS / 90k MISSING / INCONSISTENCIES / DOT and IB
Surface Interval / Wife / New / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 90k PTS / 0k MISSING / WAITING / NONE
Diannap / Self / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Diannap / Husband / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Junior_2J&K / Self / NEW / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 0 PTS / 90k MISSING / WAITING / IB - canned response
OC_Matt / Self / Old / 2015 / NO DOCS / N/A /POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 8/21)
OC_Matt / Wife / New / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 7/17)
OC_Matt / Friend / New / 2018 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
OverTheHorizon / Self / 2013 / NO DOCS / N/A /
POSTED / 81k PTS / 9K MISSING / NONE / IB - canned response to detailed email, waiting and seeing !!
FlyingPenguin / SELF / NEW / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 90k MISSING / WAITING / NONE
zsc / self / old (dormant) / 2017 / NO DOCS / N/A /
POSTED / 90k PTS / 0 MISSING / DONE / NONE
DeJar/ self / New (old account inaccessible) / 208 / Docs / Verified / 0pts / 90k Missing / DECLINED 07/20/2018 (requesting reconsideration) / None - notice frim IB seems to confirm promo Avios will be posted
zebranz / Self / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #1son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #2son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
zebranz / daughter-in-law / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
Bobdh13 / SELF / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 18 JULY
Bobdh13 / BROTHER / NEW / 2018 / DOCS / UNVERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 19 JULY
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
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Old Jun 23, 18, 8:00 pm
  #271  
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Join Date: Mar 2013
Posts: 469
Originally Posted by swingaling View Post
Reread the question I was answering. It was about award redemption.
I think awarded avios must be redeemed on IB metal.
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Old Jun 23, 18, 8:03 pm
  #272  
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Join Date: Dec 2005
Location: HY
Programs: AA-EXP (3.3MM), AAirpass, SQ-PPS Solitaire, DL-PM (.777MM), SPG-Plat, HH-D
Posts: 2,307
Originally Posted by criced View Post
Yeah, this one really smells as an AZ error fare 😆
If you are referring to the LCA fare not even close.
psyflyer is offline  
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Old Jun 23, 18, 8:14 pm
  #273  
 
Join Date: May 2013
Location: MAD
Programs: IB+, BAEC
Posts: 2,325
Originally Posted by HGHUA View Post
Lots and lots of refunds I can live with. It would be them deciding to cancel the promo pts without canceling (or refunding) anyones tix that would have ppl up in arms. lol. Lots of non-refundable basic tix just got booked in the past 2 days.
That's also a distinct possibility.

Are you prepared to take this to Spanish court? Do you even know how the Spanish court system works?

Have fun!
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Old Jun 23, 18, 8:15 pm
  #274  
 
Join Date: Dec 2015
Location: Canada
Programs: MVP
Posts: 198
Can they charge you for no show?
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Old Jun 23, 18, 8:21 pm
  #275  
 
Join Date: Feb 2010
Location: CLE
Programs: AA Exec Plat, UA Plat, SPG Gold, Hilton Diamond, Hyatt Diamond, Hertz PC
Posts: 5,419
Originally Posted by tdot_guy View Post
whats the cheapest deal you guys are seeing right now ?
Still seeing the odd SDR-MAD for just under $28.
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Old Jun 23, 18, 8:26 pm
  #276  
 
Join Date: Apr 2017
Location: PVD, BOS
Programs: AA EXP
Posts: 1,352
Originally Posted by ChuckMango View Post
I think awarded avios must be redeemed on IB metal.
Sorry, but that's not correct. Read the T&Cs. Nowhere does it say that.
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Old Jun 23, 18, 9:04 pm
  #277  
 
Join Date: Mar 2007
Location: LNK-SEA-IAD
Programs: UA 1P MM, AS MVP G*, SPG Gold, Hyatt Plat, IHG Plat, Hilton Diamond, Marriott Gold
Posts: 939
Originally Posted by LupineChemist View Post
That's also a distinct possibility.

Are you prepared to take this to Spanish court? Do you even know how the Spanish court system works?

Have fun!

Hopefully though a chargeback would be the easiest thing if it comes to that though.
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Old Jun 23, 18, 9:07 pm
  #278  
 
Join Date: Jan 2018
Location: Barcelona
Programs: Flying Blue Platinum, Iberia Plus Clasica
Posts: 58
Booked a couple flights i'll actually fly:
BCN-MAD
MAD-SDR
SDR-MAD
MAD-SCQ
SCQ - MAD
MAD-BCN

excited to get on board with Iberia. Got loads of avios through their groupon deals and flying Vueling already but i've never flown them.

I have booked one extra segment I wont fly to see what they do with the 9k avios. If i do get them, that'll be great.

Last edited by Kaasschaaf; Jun 23, 18 at 9:14 pm
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Old Jun 23, 18, 9:12 pm
  #279  
 
Join Date: Sep 2012
Location: IND
Posts: 52
I just gave up on the website, all instructions above didn't work for me. The app worked fine and made all bookings on it, fingers crossed!
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Old Jun 23, 18, 9:30 pm
  #280  
 
Join Date: Dec 2004
Location: At an airport-on a cruise ship
Programs: UA-1K, MM, Hilton-Diamond, Marriott-Platinum, SPG-Platinum Thnks to FT
Posts: 4,177
Interesting read:
https://frequentmiler.boardingarea.c...eria-bookings/

iberia is a nightmare to deal with.
cruisr is online now  
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Old Jun 23, 18, 9:39 pm
  #281  
 
Join Date: Oct 2006
Posts: 134
Is anyone able to book now? The payment is not processing (I get the indefinite “Please Wait a Minute” screen).
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Old Jun 23, 18, 9:40 pm
  #282  
 
Join Date: Mar 2013
Location: TYO
Programs: BA Gold
Posts: 66
For those of us who just created the account and made the bookings but Iberia number doesn’t show up in Manage Bookings, I just called them wanting to add the number for my 10 bookings and 10 for my friend.

After telling the call agent 3 ticket numbers, he stopped me and told me the number will only appear in all system after 24-48 hours. And it should automatically be added once that’s done. But I should call back on monday to double confirm that my tickets are attached with my Iberia number, and the bonus miles will be posted subsequently.

I don’t know why he asked for 3 ticket number first before telling me that, but at least it sounds like they will honor the promotion despite the system constraint. The conversation we had was a bit confusing and the agent a bit impatient probably due to calling them about this promotion.
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Old Jun 23, 18, 10:22 pm
  #283  
 
Join Date: Jun 2018
Posts: 19
Originally Posted by MillenniumFlyer View Post
Is anyone able to book now? The payment is not processing (I get the indefinite ďPlease Wait a MinuteĒ screen).
Use the app - I wasnt able to book using the website (same error you quoted) and app worked like a charm. All 10 bookings showing up in the app under by frequent flyer
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Old Jun 23, 18, 10:44 pm
  #284  
 
Join Date: May 2003
Location: NYC
Programs: AA - ExPlat, UA - Plat 2MM, HY - Explorist, SPG - Lifetime Gold, HH - Diamond
Posts: 1,037
Originally Posted by pl840502 View Post
For those of us who just created the account and made the bookings but Iberia number doesnít show up in Manage Bookings, I just called them wanting to add the number for my 10 bookings and 10 for my friend.

After telling the call agent 3 ticket numbers, he stopped me and told me the number will only appear in all system after 24-48 hours. And it should automatically be added once thatís done. But I should call back on monday to double confirm that my tickets are attached with my Iberia number, and the bonus miles will be posted subsequently.

I donít know why he asked for 3 ticket number first before telling me that, but at least it sounds like they will honor the promotion despite the system constraint. The conversation we had was a bit confusing and the agent a bit impatient probably due to calling them about this promotion.
Just had basically the same conversation with an IB agent. He didnít seem to be so confident that it will happen automatically, but he did seem very confident that adding the number on Monday (48 hrs after account creation) will not affect the bonus miles as long as they were booked during the promo period.
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Old Jun 23, 18, 10:58 pm
  #285  
 
Join Date: May 2012
Posts: 714
What time zone are they using to determine end of offer?
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