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Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com

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Old Jan 3, 19, 8:15 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: jbfield
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  • Login problems: If you have trouble logging into the Iberia website, type in your number and password by hand instead of using autocomplete. For some people this fixes login issues.
  • Partner awards: Many flights on partners will not be available as one-way. You must redeem AA flights as a round trip for example
  • Cancellations: Iberia awards on AA cannot be cancelled.
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Terms and conditions of the offer are to be found here in post 14.
Data Points for those whose points did not post in the initial batch on 3-4 July.

Please do a separate data point for each account. If you opened accounts for others (spouse, child, parent, etc), please make a separate entry for each account you opened. Please follow the formatting below so we have some consistency. If you're a new user and can't post to the wiki, please post your data point as a reply to the thread and someone will add it to the wiki on your behalf.

Format
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
Legend
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
Data Points:
mickeyjaw / SELF / OLD / 2016 / NO DOCS / NA / PARTIALLY POSTED / 45k PTS / 9k MISSING / WAITING / NONE
swingaling / WIFE / NEW / 2018 / DOCS / VERIFIED / POSTED / 0 PTS / 90k MISSING / INCONSISTENCIES / DOT and IB
Surface Interval / Wife / New / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 90k PTS / 0k MISSING / WAITING / NONE
Diannap / Self / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Diannap / Husband / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Junior_2J&K / Self / NEW / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 0 PTS / 90k MISSING / WAITING / IB - canned response
OC_Matt / Self / Old / 2015 / NO DOCS / N/A /POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 8/21)
OC_Matt / Wife / New / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 7/17)
OC_Matt / Friend / New / 2018 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
OverTheHorizon / Self / 2013 / NO DOCS / N/A /
POSTED / 81k PTS / 9K MISSING / NONE / IB - canned response to detailed email, waiting and seeing !!
FlyingPenguin / SELF / NEW / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 90k MISSING / WAITING / NONE
zsc / self / old (dormant) / 2017 / NO DOCS / N/A /
POSTED / 90k PTS / 0 MISSING / DONE / NONE
DeJar/ self / New (old account inaccessible) / 208 / Docs / Verified / 0pts / 90k Missing / DECLINED 07/20/2018 (requesting reconsideration) / None - notice frim IB seems to confirm promo Avios will be posted
zebranz / Self / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #1son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #2son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
zebranz / daughter-in-law / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
Bobdh13 / SELF / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 18 JULY
Bobdh13 / BROTHER / NEW / 2018 / DOCS / UNVERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 19 JULY
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
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Old Jun 23, 18, 3:50 pm
  #241  
 
Join Date: Dec 2015
Location: Canada
Programs: MVP
Posts: 179
Has anyone tried booking from Canada?
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Old Jun 23, 18, 3:50 pm
  #242  
 
Join Date: Apr 2017
Location: PVD, BOS
Programs: AA EXP
Posts: 1,323
Originally Posted by yuel View Post
so do have to book the awards only on Iberia planes or any planes, I want to do mad-bkk next year
Any carrier
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Old Jun 23, 18, 3:51 pm
  #243  
 
Join Date: May 2017
Programs: UA, Latam, Delta, AA
Posts: 84

I created a new acct and when booking it autopopulated my IB# and name. Email receipt also has IB#. When I access the reservation the number is not there and doesn't let me add it because it says my names don't match.

Is is this a concern or is everyone on the same boat? Should I call?

Last edited by ga8riel; Jun 23, 18 at 4:00 pm
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Old Jun 23, 18, 3:56 pm
  #244  
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Join Date: Feb 2006
Location: ORF
Programs: AA Gold, DL Silver, IHG Spire, MR Gold
Posts: 1,812
has anyone setup an acct for a 2 yrs old? the registration page gives me a form that I must submit to Iberia
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Old Jun 23, 18, 3:57 pm
  #245  
 
Join Date: Sep 2006
Location: PRG, DRS, MUC
Programs: Marriott Plat, Delta Diamond, AA EXP
Posts: 477
Originally Posted by otptravels View Post
Uh oh. I think I may have messed this up. I have a US address, US credit card, used the US version of the site, but I'm sitting in Austria where I booked 10 tickets last night. Am I SOL?
The promo itselt does not says anything about contry, only the later statement. Does actualy being present in USA constitues purachase in USA?
I made 8 bookings, siting in US, with CC billing adress in Czech as well as my newly created Iberia account. I am curious..
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Old Jun 23, 18, 4:03 pm
  #246  
 
Join Date: Dec 2015
Location: Canada
Programs: MVP
Posts: 179
GETTING THIS ERROR NOW AGHHHHHH

"Please check your Iberia Plus number ... because it does not match the name and family name on the booking. If you are an On Business member, the name must the same as the one you have with Iberia Plus. Change it with On Business before booking your flight."
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Old Jun 23, 18, 4:07 pm
  #247  
 
Join Date: May 2017
Programs: UA, Latam, Delta, AA
Posts: 84
Originally Posted by tdot_guy View Post
GETTING THIS ERROR NOW AGHHHHHH

"Please check your Iberia Plus number ... because it does not match the name and family name on the booking. If you are an On Business member, the name must the same as the one you have with Iberia Plus. Change it with On Business before booking your flight."
Is this when you went to add the IB# when viewing it on their site?
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Old Jun 23, 18, 4:09 pm
  #248  
 
Join Date: Mar 2016
Programs: BAEC, Ib+, Accor, HHonors
Posts: 193
Originally Posted by yuel View Post
has anyone setup an acct for a 2 yrs old? the registration page gives me a form that I must submit to Iberia
Sorry, but thereīs no point taking advantage in this promotoin for babies o anyone under 12. Itīs impossible to use Avios for anyone <12 y/o in the iberia plus kids scheme. Sometimes itīs wise to read the IbPlus terms and conditions.
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Old Jun 23, 18, 4:09 pm
  #249  
 
Join Date: Dec 2015
Location: Canada
Programs: MVP
Posts: 179
Originally Posted by ga8riel View Post


Is this when you went to add the IB# when viewing it on their site?
Yes, it happens regardless of typing myself or using 'I'm flying'
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Old Jun 23, 18, 4:20 pm
  #250  
 
Join Date: Sep 2012
Location: IND
Posts: 52
I have same issue for my wife. Surprisingly I was able to book 4 tickets and this issue started after that, useless website!
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Old Jun 23, 18, 4:43 pm
  #251  
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Join Date: Feb 2006
Location: ORF
Programs: AA Gold, DL Silver, IHG Spire, MR Gold
Posts: 1,812
Originally Posted by tobsw View Post
Sorry, but thereīs no point taking advantage in this promotoin for babies o anyone under 12. Itīs impossible to use Avios for anyone <12 y/o in the iberia plus kids scheme. Sometimes itīs wise to read the IbPlus terms and conditions.



thank you
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Old Jun 23, 18, 4:53 pm
  #252  
 
Join Date: Jan 2005
Location: ORD
Programs: UA MM PG, Marriott Gold, IHG Platinum
Posts: 128
Originally Posted by honzeek_cz View Post
The promo itselt does not says anything about contry, only the later statement. Does actualy being present in USA constitues purachase in USA?
I made 8 bookings, siting in US, with CC billing adress in Czech as well as my newly created Iberia account. I am curious..
The mods over at Loyalty Lobby seem to think it's only dependent on the version of the site you use when booking.
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Old Jun 23, 18, 4:59 pm
  #253  
 
Join Date: Feb 2016
Location: YVR/LAX/PVG/TPE
Posts: 300
I keep getting "Request not processed" any time I want to search anything. Also, 100% of the time when I was searching I always get sent to "confirm you are a human being" verification page. I was using VPN and does that matter? Now I turned it off and use stealth mode both disappear.
also, after 4th booking came the not matching error as well.
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Old Jun 23, 18, 5:12 pm
  #254  
LRD
 
Join Date: Feb 2004
Location: DFW
Programs: AA Plat/6MM, MVP 75K, SPG Plat
Posts: 3,171
Originally Posted by beyounged View Post
I was using VPN and does that matter?
The site worked flawlessly for me, using a VPN (UDP, not IKEv2).
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Old Jun 23, 18, 5:21 pm
  #255  
 
Join Date: Feb 2017
Posts: 29
Originally Posted by ga8riel View Post

I created a new acct and when booking it autopopulated my IB# and name. Email receipt also has IB#. When I access the reservation the number is not there and doesn't let me add it because it says my names don't match.

Is is this a concern or is everyone on the same boat? Should I call?
My Iberia Plus account has been opened for years now, so in my case my IB number shows on the email and in manage reservation. My wife created her account last night. In her case she sees the IB number in the email, and she can even see all her reservations while logged in, but when she goes to Manage Reservation the IB number is not there. She had to call the main number and asked to be transferred to the Avios department. They explained for new accounts it takes 48 hours for the names to be recognized, so they submit a request for each of the 10 bookings to be manually assigned the IB number. I suggest you call as well.
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