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Iberia Plus offer 9000 per booking, 21 to 24 June 2018 on iberia.com

Old Jul 11, 18, 12:05 pm
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Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Terms and conditions of the offer are to be found here in post 14.
Data Points for those whose points did not post in the initial batch on 3-4 July.

Please do a separate data point for each account. If you opened accounts for others (spouse, child, parent, etc), please make a separate entry for each account you opened. Please follow the formatting below so we have some consistency. If you're a new user and can't post to the wiki, please post your data point as a reply to the thread and someone will add it to the wiki on your behalf.

Format
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
Legend
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
Data Points:
mickeyjaw / SELF / OLD / 2016 / NO DOCS / NA / PARTIALLY POSTED / 45k PTS / 9k MISSING / WAITING / NONE
swingaling / WIFE / NEW / 2018 / DOCS / VERIFIED / POSTED / 0 PTS / 90k MISSING / INCONSISTENCIES / DOT and IB
Surface Interval / Wife / New / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 90k PTS / 0k MISSING / WAITING / NONE
Diannap / Self / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Diannap / Husband / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Junior_2J&K / Self / NEW / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 0 PTS / 90k MISSING / WAITING / IB - canned response
OC_Matt / Self / Old / 2015 / NO DOCS / N/A /POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 8/21)
OC_Matt / Wife / New / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 7/17)
OC_Matt / Friend / New / 2018 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
OverTheHorizon / Self / 2013 / NO DOCS / N/A /
POSTED / 81k PTS / 9K MISSING / NONE / IB - canned response to detailed email, waiting and seeing !!
FlyingPenguin / SELF / NEW / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 90k MISSING / WAITING / NONE
zsc / self / old (dormant) / 2017 / NO DOCS / N/A /
POSTED / 90k PTS / 0 MISSING / DONE / NONE
DeJar/ self / New (old account inaccessible) / 208 / Docs / Verified / 0pts / 90k Missing / DECLINED 07/20/2018 (requesting reconsideration) / None - notice frim IB seems to confirm promo Avios will be posted
zebranz / Self / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #1son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #2son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
zebranz / daughter-in-law / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
Bobdh13 / SELF / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 18 JULY
Bobdh13 / BROTHER / NEW / 2018 / DOCS / UNVERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 19 JULY
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
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Iberia Plus offer 9000 per booking, 21 to 24 June 2018 on iberia.com

Old Jul 3, 18, 2:55 pm
  #1021  
 
Join Date: Jul 2018
Posts: 165
You shouldn't need to send the form if they didn't ask I imagine. When I tried to reset my PIN it asked me to send in the form.
quitecryptic is offline  
Old Jul 3, 18, 2:55 pm
  #1022  
 
Join Date: Nov 2013
Location: MAD/BCN/MUC/FRA
Programs: UA Premier 1K, AA EXP; A3 Gold; DL Plat, AZ Freccia Alata; Hertz PC
Posts: 54
90k Avios posted and already redeemed for a lovely vacation in South Africa. Gracias, Iberia.

It was on an old and quite active IB+ account.
alexzl is offline  
Old Jul 3, 18, 2:56 pm
  #1023  
 
Join Date: Nov 2014
Location: lounge next door
Programs: *A Gold / ST Elite+ / OWS / EK G / HH Diam. / MR Tit / Hyatt GLOB / IHG Diam. / SL Jade / GHA Tit.
Posts: 1,455
Originally Posted by quitecryptic
You shouldn't need to send the form if they didn't ask I imagine. When I tried to reset my PIN it asked me to send in the form.
They asked to nobody (except if you called them)
frenchft is offline  
Old Jul 3, 18, 2:57 pm
  #1024  
 
Join Date: Apr 2017
Posts: 284
Originally Posted by tylerc
Does anyone have a link to the form? I reset my pin in the app, and it worked so I don't see the option to download the form anymore. I did send them my passport, but I'm thinking maybe I should send the form as well. Thanks!
https://www.iberia.com/ibcomv3/content/EN/PDF/desbloqueopin.pdf
brody24 is offline  
Old Jul 3, 18, 2:58 pm
  #1025  
 
Join Date: Jul 2018
Posts: 165
>They asked to nobody (except if you called them)

Not true, it explicitly told me to download this form and email it to them with the documents when I tried resetting my PIN. This was all online not on the phone.
quitecryptic is offline  
Old Jul 3, 18, 2:58 pm
  #1026  
 
Join Date: Dec 2016
Programs: UA
Posts: 7
Got 63k..
dfwobh is offline  
Old Jul 3, 18, 3:00 pm
  #1027  
 
Join Date: Dec 2015
Location: Canada
Programs: Alaska,AC,Avios,
Posts: 315
anyone with new accounts received points>?
tdot_guy is online now  
Old Jul 3, 18, 3:02 pm
  #1028  
 
Join Date: Nov 2013
Location: New York City
Posts: 171
Anyone heard if Iberia has people who are based outside of Spain verifying accounts?

Or is it only being done in Spain, during working hours for that time zone?
rje444 is offline  
Old Jul 3, 18, 3:03 pm
  #1029  
 
Join Date: Jul 2018
Posts: 2
Anyone with an old account not have any avios credited? I made 10 bookings, account opened in 2014 but no avios. Call centre said not all had been credited, but havent seen any posts here to that effect apart from new accounts.
Greyraccoon is offline  
Old Jul 3, 18, 3:04 pm
  #1030  
 
Join Date: Jul 2016
Location: NY
Posts: 519
Originally Posted by Greyraccoon
Anyone with an old account not have any avios credited? I made 10 bookings, account opened in 2014 but no avios. Call centre said not all had been credited, but havent seen any posts here to that effect apart from new accounts.
My old account hasn't been credited yet.
jonapet89 likes this.
FrankMS is offline  
Old Jul 3, 18, 3:04 pm
  #1031  
 
Join Date: Dec 2016
Programs: UA
Posts: 7
Originally Posted by tdot_guy
anyone with new accounts received points>?
Yes, mine is a new account. However, i got points only for 7 out of 10 tickets i booked.
dfwobh is offline  
Old Jul 3, 18, 3:05 pm
  #1032  
 
Join Date: Apr 2017
Location: PVD, BOS
Programs: AA EXP
Posts: 1,664
Originally Posted by frenchft
They asked to nobody (except if you called them)
We get that you’re annoyed, but stop hijacking the thread.

Originally Posted by Greyraccoon
Anyone with an old account not have any avios credited? I made 10 bookings, account opened in 2014 but no avios. Call centre said not all had been credited, but haven’t seen any posts here to that effect apart from new accounts.
I’m in the same situation.

swingaling is offline  
Old Jul 3, 18, 3:06 pm
  #1033  
 
Join Date: Apr 2017
Posts: 284
Originally Posted by dfwobh
Yes, mine is a new account. However, i got points only for 7 out of 10 tickets i booked.
New, as in you created your account during the promo period? And it wasn't locked at all? Or it was locked, but you already got it unlocked?
brody24 is offline  
Old Jul 3, 18, 3:07 pm
  #1034  
 
Join Date: Jul 2017
Location: Yorkshire, UK
Posts: 180
Still no points for me...the suspense is killing me!
travellingjake is offline  
Old Jul 3, 18, 3:08 pm
  #1035  
 
Join Date: Dec 2015
Location: Canada
Programs: Alaska,AC,Avios,
Posts: 315
Originally Posted by dfwobh
Yes, mine is a new account. However, i got points only for 7 out of 10 tickets i booked.
How did u unlock ? (if u were locked)
tdot_guy is online now  

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