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Iberia Plus offer 9000 per booking, 21 to 24 June 2018 on iberia.com

Old Jul 11, 18, 12:05 pm
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Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Terms and conditions of the offer are to be found here in post 14.
Data Points for those whose points did not post in the initial batch on 3-4 July.

Please do a separate data point for each account. If you opened accounts for others (spouse, child, parent, etc), please make a separate entry for each account you opened. Please follow the formatting below so we have some consistency. If you're a new user and can't post to the wiki, please post your data point as a reply to the thread and someone will add it to the wiki on your behalf.

Format
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
Legend
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
Data Points:
mickeyjaw / SELF / OLD / 2016 / NO DOCS / NA / PARTIALLY POSTED / 45k PTS / 9k MISSING / WAITING / NONE
swingaling / WIFE / NEW / 2018 / DOCS / VERIFIED / POSTED / 0 PTS / 90k MISSING / INCONSISTENCIES / DOT and IB
Surface Interval / Wife / New / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 90k PTS / 0k MISSING / WAITING / NONE
Diannap / Self / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Diannap / Husband / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Junior_2J&K / Self / NEW / 2018 / DOCS / UNVERIFIED /
POSTED on 07/17 / 0 PTS / 90k MISSING / WAITING / IB - canned response
OC_Matt / Self / Old / 2015 / NO DOCS / N/A /POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 8/21)
OC_Matt / Wife / New / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 7/17)
OC_Matt / Friend / New / 2018 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
OverTheHorizon / Self / 2013 / NO DOCS / N/A /
POSTED / 81k PTS / 9K MISSING / NONE / IB - canned response to detailed email, waiting and seeing !!
FlyingPenguin / SELF / NEW / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 90k MISSING / WAITING / NONE
zsc / self / old (dormant) / 2017 / NO DOCS / N/A /
POSTED / 90k PTS / 0 MISSING / DONE / NONE
DeJar/ self / New (old account inaccessible) / 208 / Docs / Verified / 0pts / 90k Missing / DECLINED 07/20/2018 (requesting reconsideration) / None - notice frim IB seems to confirm promo Avios will be posted
zebranz / Self / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #1son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #2son / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
zebranz / daughter-in-law / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
Bobdh13 / SELF / NEW / 2018 / DOCS / VERIFIED /
POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 18 JULY
Bobdh13 / BROTHER / NEW / 2018 / DOCS / UNVERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 19 JULY
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
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Iberia Plus offer 9000 per booking, 21 to 24 June 2018 on iberia.com

Old Jan 29, 19, 3:48 pm
  #2956  
 
Join Date: Jun 2005
Programs: AS MVPG
Posts: 2,187
Originally Posted by craigthemif
Don't expect much help from IB+ if you want to change your AA flights to a different date. Even with a weather waiver you might end up with an agent repeating "no changes on AA rewards" ad infinitum.

I personally would see what AA could do about moving to a future date - you might get lucky and end up in a revenue fare bucket. Otherwise take the refund and cross your fingers. You could move them immediately to BAEC like others did during the autumn (and deal with a negative balance later, if it happens).
Thanks. Was hoping to see someone with similar experiences, flight cancellations aren't that rare that I'm sure this will happen at some point with these Avios. Don't want to completely lose the value of a ticket if it can be helped.

Probably jinxing it by saying so, but so far so good for today. Everything has been on time so far, one flight left. The AA agent at the airport did need to fix my ticket as AA customer service didn't rebook me properly from my cancelled flight, but that was not a time consuming process.
alphaeagle is offline  
Old Feb 1, 19, 10:48 pm
  #2957  
 
Join Date: Sep 2002
Location: Thousand Oaks, Ca., USA
Programs: AA Plat Pro; Bonvoy Titanium Lifetime Elite;Hyatt Globalist; HHonors Diamond; United Silver
Posts: 7,618
Originally Posted by ChocolateFactory
The rules say no changes are allowed after Dec 1, 2018.
That said, it might be possible to change the date of the flight, as long as the routing etc. stays the same.
Any other changes would require canceling and booking again. With regular award bookings, it can easily take 2 weeks to get the Avios back to make a new booking, so this seems to be a manual process, which means they'll probably see that it's promotional Avios and would refuse to refund the Avios. I wouldn't risk that.
Can you link or point me to the rules please? Thanks!
beachfan is offline  
Old Feb 6, 19, 10:43 am
  #2958  
 
Join Date: Sep 2013
Location: ORD
Programs: Once a somebody now a nobody
Posts: 475
I booked two ORD-MAD J awards using the promo miles for this fall. We've decided our actual final destination will be Rome. I am assuming Iberia will NOT allow me to add a MAD-FCO segment to this promo award. Has anyone else had any different results on something like this?

If we end up booking MAD-FCO on a separate ticket will IB check our bags all the way through ORD-MAD-FCO? We'd probably book around a 4hr connection to make sure we had enough time.

Thanks!
chicago747 is offline  
Old Feb 6, 19, 10:47 am
  #2959  
FlyerTalk Evangelist
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 11,741
Originally Posted by chicago747
I booked two ORD-MAD J awards using the promo miles for this fall. We've decided our actual final destination will be Rome. I am assuming Iberia will NOT allow me to add a MAD-FCO segment to this promo award. Has anyone else had any different results on something like this?

If we end up booking MAD-FCO on a separate ticket will IB check our bags all the way through ORD-MAD-FCO? We'd probably book around a 4hr connection to make sure we had enough time.

Thanks!
No through-checking on separate tickets. Leave lots of time between flights...
craigthemif is offline  
Old Feb 6, 19, 11:21 am
  #2960  
 
Join Date: Sep 2013
Location: ORD
Programs: Once a somebody now a nobody
Posts: 475
Originally Posted by craigthemif
No through-checking on separate tickets. Leave lots of time between flights...
Thanks for the reply. Will def leave some space.
chicago747 is offline  
Old Feb 8, 19, 7:50 am
  #2961  
 
Join Date: Feb 2008
Posts: 36
has anyone tried canceling a ticket? do we lose the Avios?
HASHAH88 is offline  
Old Feb 8, 19, 3:53 pm
  #2962  
 
Join Date: Aug 2003
Location: London, UK
Programs: bmi DC, BAEC
Posts: 980
Originally Posted by HASHAH88
has anyone tried canceling a ticket? do we lose the Avios?
i cancelled a couple of tickets about a month ago - after Iberia cancelled the flights, i phoned them up.

haven't lost my Avios yet
fartoomanyusers is offline  
Old Feb 8, 19, 11:16 pm
  #2963  
 
Join Date: Feb 2008
Posts: 36
Originally Posted by fartoomanyusers
i cancelled a couple of tickets about a month ago - after Iberia cancelled the flights, i phoned them up.

haven't lost my Avios yet
I meant reservations made with the Avios received as a result of the promotion?
HASHAH88 is offline  
Old Feb 9, 19, 3:40 am
  #2964  
 
Join Date: Apr 2011
Location: LEJ
Programs: BA GGL IHG PlatAMB HH Dia
Posts: 328
Originally Posted by HASHAH88
I meant reservations made with the Avios received as a result of the promotion?
By the book you will loose the Avios. But I've read some expieriences that they was credited back into the account.
But no guarantee that will happen.
denkigroove is offline  
Old Feb 9, 19, 6:40 am
  #2965  
 
Join Date: Jan 2019
Location: VIE/PRG
Programs: FB Platinum, Marriott Platinum Elite
Posts: 1,499
How is it possible you haven't lost your Avios if they had to be spent already in 2018?
747jetter is offline  
Old Feb 9, 19, 12:23 pm
  #2966  
FlyerTalk Evangelist
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 11,741
Originally Posted by 747jetter
How is it possible you haven't lost your Avios if they had to be spent already in 2018?
He means that he cancelled the paid flights that earned him the bonus Avios. Back in June he would have booked paid flights far into the future.
craigthemif is offline  
Old Feb 9, 19, 12:49 pm
  #2967  
 
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,697
Has anyone canceled award flights booked for promo Avios and received their Avios back?
I have a flight MAD-GRU that I would like to cancel - but if I really cant get my Avios back (I know thats what the T&C say, but we also no Iberias IT), then Id rather move that flight instead of cancel it.
ChocolateFactory is offline  
Old Feb 9, 19, 1:08 pm
  #2968  
FlyerTalk Evangelist
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 11,741
Originally Posted by ChocolateFactory
Has anyone canceled award flights booked for promo Avios and received their Avios back?
I have a flight MAD-GRU that I would like to cancel - but if I really cant get my Avios back (I know thats what the T&C say, but we also no Iberias IT), then Id rather move that flight instead of cancel it.
There seem to be a couple of data points suggesting that Avios are refunded without issue. YMMV...
craigthemif is offline  
Old Feb 9, 19, 1:33 pm
  #2969  
 
Join Date: Sep 2013
Programs: BAEC Silver, Hilton Honors Gold
Posts: 627
Has anyone changed the FF number on their bookings and received miles for flights not flown?
wheatbeer is offline  
Old Feb 11, 19, 3:45 am
  #2970  
Suspended
 
Join Date: Jan 2019
Posts: 123
Originally Posted by wheatbeer
Has anyone changed the FF number on their bookings and received miles for flights not flown?
I doubt it. Despite all the issues with airlines' IT, they're usually pretty good at not crediting you the miles unless you had your butt in the seat.
FlyerTalker78341 is offline  

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