Jul 11, 2018, 12:05 pm
Last edit by: jbfield
- Login problems: If you have trouble logging into the Iberia website, type in your number and password by hand instead of using autocomplete. For some people this fixes login issues.
- Partner awards: Many flights on partners will not be available as one-way. You must redeem AA flights as a round trip for example
- Cancellations: Iberia awards on AA cannot be cancelled.
Iberia Plus offer 9000 per booking 21/JUN to 24/JUN on iberia.com
Terms and conditions of the offer are to be found here in post 14.
Data Points for those whose points did not post in the initial batch on 3-4 July.
Please do a separate data point for each account. If you opened accounts for others (spouse, child, parent, etc), please make a separate entry for each account you opened. Please follow the formatting below so we have some consistency. If you're a new user and can't post to the wiki, please post your data point as a reply to the thread and someone will add it to the wiki on your behalf.
Format
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
USER / OWNER / ACCT / YEAR / DOCS? / VERIFIED? / POSTED? / # PTS / MISSING / DENIAL REASON / FURTHER STEPS
Legend
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
USER: Your FT username
OWNER: SELF or WIFE/CHILD/MOM/DAD/etc. Owner of the account (i.e. the name on the account).
ACCT: NEW or OLD. New = created during promo period. Old = created prior to promo period.
YEAR: Optional. Year account opened.
DOCS?: DOCS or NO DOCS. Did you submit identity documentation to IB?
VERIFIED: VERIFIED or UNVERIFIED. Has IB actually verified the docs you submitted yet (via email confirmation)?
POSTED?: POSTED or NOT POSTED. Points posted to account?
# PTS: How many points have posted to the account so far?
MISSING: How many points (that were expected) did not actually post?
DENIAL REASON: If you've been denied or are in limbo, what was the reason stated? INCONSISTENCIES, REFUNDS, WAITING, etc.
FURTHER STEPS: Have you done anything further to contact IB about the issue? What have you done? Complaints to DOT, EU, IB, etc. or NONE
mickeyjaw / SELF / OLD / 2016 / NO DOCS / NA / PARTIALLY POSTED / 45k PTS / 9k MISSING / WAITING / NONE
swingaling / WIFE / NEW / 2018 / DOCS / VERIFIED / POSTED / 0 PTS / 90k MISSING / INCONSISTENCIES / DOT and IB
Surface Interval / Wife / New / 2018 / DOCS / UNVERIFIED / POSTED on 07/17 / 90k PTS / 0k MISSING / WAITING / NONE
Diannap / Self / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Diannap / Husband / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 9k MISSING / WAITING / NONE
Junior_2J&K / Self / NEW / 2018 / DOCS / UNVERIFIED / POSTED on 07/17 / 0 PTS / 90k MISSING / WAITING / IB - canned response
OC_Matt / Self / Old / 2015 / NO DOCS / N/A /POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 8/21)
OC_Matt / Wife / New / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / NONE (updated 7/17)
OC_Matt / Friend / New / 2018 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
OverTheHorizon / Self / 2013 / NO DOCS / N/A / POSTED / 81k PTS / 9K MISSING / NONE / IB - canned response to detailed email, waiting and seeing !!
FlyingPenguin / SELF / NEW / 2018 / DOCS / UNVERIFIED / NOT POSTED / 0 PTS / 90k MISSING / WAITING / NONE
zsc / self / old (dormant) / 2017 / NO DOCS / N/A / POSTED / 90k PTS / 0 MISSING / DONE / NONE
DeJar/ self / New (old account inaccessible) / 208 / Docs / Verified / 0pts / 90k Missing / DECLINED 07/20/2018 (requesting reconsideration) / None - notice frim IB seems to confirm promo Avios will be posted
zebranz / Self / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #1son / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / WAITING / IB - Recvd 17 Jul 81K-9K just showed up without asking- 18 July!
zebranz / #2son / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
zebranz / daughter-in-law / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / IB - Recvd 17 Jul 90K
Bobdh13 / SELF / NEW / 2018 / DOCS / VERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 18 JULY
Bobdh13 / BROTHER / NEW / 2018 / DOCS / UNVERIFIED / POSTED / 90k PTS / 0 MISSING / DONE / RECEIVED 19 JULY
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
elmoufoken / SELF / New / 2018 / DOCS / UNVERIFIED / NOT POSTED / 90K PTS / Duplicate Account / IB+ call center operator confirmed I dont have duplicate account, Sent email to IB+ with doc and form, account still locked. 9 of 10 booking got cancelled by them without my instruction, deposit of 7 out of 8 have not been refunded. 1 booking still alive.
jbfield/ SELF/ OLD / many years ago / No Docs / NA / POSTED / 81k PTS / 9000 MISSING / IB Agreed they should be credited / Chased up multiple times. RECEIVED 20 Nov '19
Iberia Plus offer 9000 per booking, 21 to 24 June 2018 on iberia.com
Nov 19, 2018, 2:25 am
#2731
Join Date: Apr 2008
Location: Gdynia, Poland
Posts: 631
Are they both RT flights or did you (or rather the agent 
) manage to book any one way with partner airline (QR in this case)?
I also completed my bookings (fortunately before log in problems, so it was stress free). I booked SCL-LIM-SCL in LA B787 J and SCL-MAD in IB A340 J.
) manage to book any one way with partner airline (QR in this case)?I also completed my bookings (fortunately before log in problems, so it was stress free). I booked SCL-LIM-SCL in LA B787 J and SCL-MAD in IB A340 J.
Nov 19, 2018, 2:32 am
#2732
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,809
I have sometimes seen one-way availability on QR and AY on the IB website as well. Never been able to figure out the reason for this though.
Nov 19, 2018, 3:12 am
#2733
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Nov 19, 2018, 3:14 am
#2734
Join Date: Jan 2006
Programs: AA Exp
Posts: 836
Are they both RT flights or did you (or rather the agent ) manage to book any one way with partner airline (QR in this case)?
I also completed my bookings (fortunately before log in problems, so it was stress free). I booked SCL-LIM-SCL in LA B787 J and SCL-MAD in IB A340 J.
) manage to book any one way with partner airline (QR in this case)?I also completed my bookings (fortunately before log in problems, so it was stress free). I booked SCL-LIM-SCL in LA B787 J and SCL-MAD in IB A340 J.
Nov 19, 2018, 3:53 am
#2737
Join Date: Apr 2012
Location: LON, ATH
Programs: A3*G, BA Gold, OA Gold (in memoriam), Hertz #1 Gold
Posts: 545
Spent most of my miles for bookings through IB. (LHR-MAD-JFK-LHR, two separate bookings , only lHR-mad LEG in Y)
Would it worth taking the risk to transfer the remaining 2500 miles to BA exec club? What will the consequences be?
Would it worth taking the risk to transfer the remaining 2500 miles to BA exec club? What will the consequences be?
Nov 19, 2018, 4:01 am
#2738
Join Date: Aug 2015
Location: DXB
Programs: Marriott Titanium Elite, Hyatt Globalist, Hilton Diamond, BA Silver, A3 Gold, Sixt Diamond
Posts: 2,809
If you have no way to spend them through IB, I would probably transfer, but not spend them.
Worst case would be that your IB account gets a negative balance and you can transfer them back to pay your "debt".
If you leave them in the IB account, they will be deleted.
In fact, if you have non-promo Avios in your IB account, I would definitely transfer them out. I don't trust IB to get this right.
Worst case would be that your IB account gets a negative balance and you can transfer them back to pay your "debt".
If you leave them in the IB account, they will be deleted.
In fact, if you have non-promo Avios in your IB account, I would definitely transfer them out. I don't trust IB to get this right.
Nov 19, 2018, 4:47 am
#2739
Join Date: Aug 2003
Location: London, UK
Programs: bmi DC, BAEC
Posts: 1,103
Used my miles (+ some BA miles) yesterday: Europe to Kuwait in (hopefully) Qsuites + regional First (Al Safwa on the outbound!)
Quite a complicated booking: Wanted a connection that did not show up at Iberia.com and wanted to make a booking for an infant using a second Iberia Plus account (so the bookings needed to be linked). Talked to a very friendly gentleman on the phone that made the booking in about half an hour.
Have nothing but positive things to say about this Promo and Iberia in general.
Quite a complicated booking: Wanted a connection that did not show up at Iberia.com and wanted to make a booking for an infant using a second Iberia Plus account (so the bookings needed to be linked). Talked to a very friendly gentleman on the phone that made the booking in about half an hour.
Have nothing but positive things to say about this Promo and Iberia in general.
if you had done, you might not have been quite so positive about them !!
Nov 19, 2018, 7:59 am
#2742
Join Date: Jan 2016
Posts: 19
If you have no way to spend them through IB, I would probably transfer, but not spend them.
Worst case would be that your IB account gets a negative balance and you can transfer them back to pay your "debt".
If you leave them in the IB account, they will be deleted.
In fact, if you have non-promo Avios in your IB account, I would definitely transfer them out. I don't trust IB to get this right.
Worst case would be that your IB account gets a negative balance and you can transfer them back to pay your "debt".
If you leave them in the IB account, they will be deleted.
In fact, if you have non-promo Avios in your IB account, I would definitely transfer them out. I don't trust IB to get this right.
same here, I spent 85k of the bonus but am going to transfer my whole, healthy IB balance to baec before the deadline. I know that if the I.T. goes t*ts up IB aint the best at fixing things.
Nov 19, 2018, 10:49 am
#2743
Join Date: Jan 2006
Programs: AA Exp
Posts: 836
Also flew Iberia quite a few times (also in biz, long haul), no issues at all (apart from some strike related issues). Only redeemed Qatar because they are even better.
Nov 19, 2018, 1:22 pm
#2744
Join Date: Dec 2015
Location: LHR
Programs: BA Silver; HH DM; National Exec
Posts: 22
anyone else transferred the avios from IB+ to BA then used them up through BA and didn't receive the email? Can't find used for my IB avios since I need one-way flights and the only way is to transfer them to BA.. Have a healthy balance of non-promo IB Avios too so will transfer them out as well. Such a gamble all of this
Nov 19, 2018, 1:57 pm
#2745
Join Date: Apr 2018
Posts: 19
Can you please tell us when you were able to make this booking? I have tried different computers on different networks, full site/mobile, incognito browser, and vpn connections all with no luck. At this point I would settle for paying a phone booking fee to burn these promo avios.
