Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > Iberia Airlines | Iberia Plus
Reload this Page >

Need to show credit card used to book award at check in?

Need to show credit card used to book award at check in?

Reply

Old Apr 10, 18, 3:48 pm
  #1  
Original Poster
 
Join Date: Jul 2005
Location: Chicago, IL
Programs: AA PLAT; UA SILVER; MARRIOTT TITANIUM; HH DIAMOND; IHG PLAT; RADISSON PLAT; HYATT GLOBAL
Posts: 1,699
Need to show credit card used to book award at check in?

I am booking an award for my sister (MAD-ORD on IB Metal), using my account, IB Avios. I will not be travelling. I am using my credit card to pay for taxes, but there is a message at booking that states that credit card must be verified during check in. Does this mean that they will actually want to see the physical card. Thanks. Will she be denied flight if she does not have it?
ORD-TGU is offline  
Reply With Quote
Old Apr 10, 18, 4:45 pm
  #2  
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, IB+, VS FC, Hyatt Globalist, MR Plat Prem, IHG Plat, Hilton Gold
Posts: 6,294
YMMV.

Nobody ever asks for the payment card until you don't have it with you... then they do ask.

The message is clear and somebody at IB having a bad day would have all they legally need to be a pain and deny boarding. She might be OK with a scan or something that proves that she knows the person with the physical card in their possession.
craigthemif is offline  
Reply With Quote
Old Jun 3, 18, 5:43 pm
  #3  
 
Join Date: Sep 2012
Location: IAH
Posts: 384
Originally Posted by ORD-TGU View Post
I am booking an award for my sister (MAD-ORD on IB Metal), using my account, IB Avios. I will not be travelling. I am using my credit card to pay for taxes, but there is a message at booking that states that credit card must be verified during check in. Does this mean that they will actually want to see the physical card. Thanks. Will she be denied flight if she does not have it?
Originally Posted by craigthemif View Post
YMMV.

Nobody ever asks for the payment card until you don't have it with you... then they do ask.

The message is clear and somebody at IB having a bad day would have all they legally need to be a pain and deny boarding. She might be OK with a scan or something that proves that she knows the person with the physical card in their possession.
I searched for the last year and these are the only replies to this credit card issue. I can understand if a ticket was booked relatively close in to the travel date but months out? Now wondering if I need to go ahead can cancel the flights I just booked. It would seem like this would be a fairly hot topic if Iberia frequently required seeing the card. Anyone heard other reports of this?
Slickw is offline  
Reply With Quote
Old Jun 4, 18, 5:32 am
  #4  
Ambassador: World of Hyatt
 
Join Date: Mar 2002
Location: UK - the nearest airport is named after a motorway !
Posts: 3,821
I booked an award four days out for a flight last week, didn't get asked for the payment card (booked on my card, me flying).
Three years ago, I booked a revenue ticket using a supplementary card, and got asked for sight of the main card at checkin - so as Craig says, YMMV.

I'd suggest that if you're worried, go to an Iberia sales desk at an airport on your travels between now and flight time, and show them the actual card - they don't need to see it at checkin, they just need to have seen it before they will check you in.

95% you wouldn't have any issue anyway, but that would cover the 5%, if it's not too onerous.
Stewie Mac is offline  
Reply With Quote
Old Jun 5, 18, 3:22 pm
  #5  
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, IB+, VS FC, Hyatt Globalist, MR Plat Prem, IHG Plat, Hilton Gold
Posts: 6,294
Originally Posted by Slickw View Post
I searched for the last year and these are the only replies to this credit card issue. I can understand if a ticket was booked relatively close in to the travel date but months out? Now wondering if I need to go ahead can cancel the flights I just booked. It would seem like this would be a fairly hot topic if Iberia frequently required seeing the card. Anyone heard other reports of this?
Somebody did make a substantial rant 2-3 years ago on Flyertalk about booking a flight for a family member and having to drive to Malaga airport or something like that to show somebody the card.

As mentioned, if you can show the card to somebody from Iberia between now and the flight, you should be fine.
craigthemif is offline  
Reply With Quote
Old Jun 5, 18, 3:29 pm
  #6  
 
Join Date: May 2013
Location: MAD
Programs: IB+, BAEC
Posts: 2,325
Yeah, I have my canceled Sendo card lying around specifically for this reason. I plan on cutting it up as soon as I get back from the award booking I used it to pay for. Seems to happen more in Asia, in general.
LupineChemist is offline  
Reply With Quote
Old Jun 28, 18, 7:35 pm
  #7  
 
Join Date: Sep 2012
Location: IAH
Posts: 384
Originally Posted by craigthemif View Post
Somebody did make a substantial rant 2-3 years ago on Flyertalk about booking a flight for a family member and having to drive to Malaga airport or something like that to show somebody the card.

As mentioned, if you can show the card to somebody from Iberia between now and the flight, you should be fine.
I was at JFK a three weeks ago but ran out of time to try and visit the office there. TBH not sure I would trust that method anyway. Cancelled both flights. Miles and money refunded for one, points still missing and $25 cancellation fee on the second. I rebooked one using my account/Avios but paid with the credit card of my friend who will travel on the ticket for the cash portion.
Slickw is offline  
Reply With Quote
Old Jun 29, 18, 1:29 am
  #8  
 
Join Date: Mar 2018
Location: England - UK
Posts: 314
Does the credit card have to be live at the time of flying or can you still cancel it and show the cancelled card?
Lizie is offline  
Reply With Quote
Old Jun 29, 18, 5:06 am
  #9  
 
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Gold, TK E+, IB+, VS FC, Hyatt Globalist, MR Plat Prem, IHG Plat, Hilton Gold
Posts: 6,294
Originally Posted by Lizie View Post
Does the credit card have to be live at the time of flying or can you still cancel it and show the cancelled card?
It can be cancelled.

They just want to see that you have physical access to the card, and didn't get the details from an online hack.
craigthemif is offline  
Reply With Quote
Old Jun 29, 18, 5:50 am
  #10  
 
Join Date: Mar 2018
Location: England - UK
Posts: 314
Originally Posted by craigthemif View Post
It can be cancelled.

They just want to see that you have physical access to the card, and didn't get the details from an online hack.
Thank you. I was a bit concerned!
Lizie is offline  
Reply With Quote

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are On
Refbacks are Off


Thread Tools
Search this Thread