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Booking with Avianca using Avios via Iberia plus

Booking with Avianca using Avios via Iberia plus

Old Sep 22, 22, 8:54 am
  #31  
 
Join Date: May 2013
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Welcome to IB customer service. People will make up all kinds of stories to avoid saying they don't know.
LupineChemist is offline  
Old Sep 23, 22, 2:47 am
  #32  
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Originally Posted by LupineChemist View Post
Welcome to IB customer service. People will make up all kinds of stories to avoid saying they don't know.
Well, in this case the agent did sort-of admit to not knowing. The b-s was saying that only members with elite status can access those agents who do know how. (and those that don't have status must use a webform)

TBH that also sounds somewhat truthful because IB+ very well might have their more experienced agents handle calls from elite members...
craigthemif is online now  

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