dmsmith70

I have a return flight, booked through ba.com, with Iberia Express from LHR to Gran Cararia next month. The flight is for my wife and me.


The outward leg is in Business class and we have been allocated row 2, which is fine. For the return, we are in economy (the upgrade cost was prohibitive) and we have been allocated row 8.


I wanted to try and move us to the emergency exit row. I went through my original booking on ba.com and was then transferred to Iberia.com to complete the change. But on Iberia.com, the seat info comes up but the button for changing the allocation is greyed out and there does not seem any way to try to change it.


Any suggestions welcome - including whether, as a OneWorld Emerald I would be able to reserve emergency exit row seats anyway?

Bobbex

Give them a call. For some reason I think they can only do it on the phone for Iberia Express but I had to do this recently - it was a painless experience.

Bob

dmsmith70

Cheers Bob - advice appreciated