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Interesting: Groupon is selling Avios in Spain

Interesting: Groupon is selling Avios in Spain

Old Nov 4, 2018, 1:40 pm
  #886  
 
Join Date: Jan 2018
Location: Canada
Programs: Flying Blue Platinum
Posts: 90
Originally Posted by rontse
Hello, I have claimed my avios coupon 10 working days ago, but still not in my account, so I thought I will try it again and expect to have some sort of message telling me the coupon has been used, but it has gone through again. Is this normal? Also, when I put my Iberia account number, should I put IB in the front?

Thanks.
Did you use the google forms link?
Kaasschaaf is offline  
Old Nov 4, 2018, 1:57 pm
  #887  
 
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 713
Originally Posted by rontse
Hello, I have claimed my avios coupon 10 working days ago, but still not in my account ..... Also, when I put my Iberia account number, should I put IB in the front?

Thanks.
Same situation. I “redeemed” the groupon (23 October first time) and again on 03 November at the “enlace” link to the google form. I’ve never previously used the “IB####” just the numbers part, and they have credited fine.
rjn21 is offline  
Old Nov 4, 2018, 3:10 pm
  #888  
 
Join Date: Jun 2008
Posts: 270
Originally Posted by Kaasschaaf
Did you use the google forms link?
Not sure what you mean. It’s the link in My Groupon.
rontse is offline  
Old Nov 4, 2018, 3:11 pm
  #889  
 
Join Date: Jun 2008
Posts: 270
Originally Posted by rjn21


Same situation. I “redeemed” the groupon (23 October first time) and again on 03 November at the “enlace” link to the google form. I’ve never previously used the “IB####” just the numbers part, and they have credited fine.
Same here, never had any problem before, this is the first time it’s not credited.
rontse is offline  
Old Nov 5, 2018, 1:44 pm
  #890  
 
Join Date: Sep 2010
Location: Edinburgh
Programs: Mucci; BAEC GGL; (In memoriam: KLM Flying Dutchman Royal Wing & FB Platinum Elite)
Posts: 184
Same here tried twice and still not credited
beamac is online now  
Old Nov 6, 2018, 5:53 am
  #891  
 
Join Date: Apr 2013
Location: London, UK
Programs: BA Gold; Marriott Plat
Posts: 146
Not credited here either after more than two weeks. I really need the avios before the weekend for a redemption. Any idea who I should contact? Groupon? Iberia? Not sure who the Google Form goes to for processing...
ajbrowc is offline  
Old Nov 6, 2018, 6:13 am
  #892  
 
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 713
It would be Groupon, although when it has gone wrong in the past, Groupon weren’t very helpful and people ended up doing a charge back through their credit card or Paypal.
rjn21 is offline  
Old Nov 6, 2018, 11:41 am
  #893  
 
Join Date: Feb 2016
Location: YVR/LAX/PVG/TPE
Posts: 738
Yeah, for me it has been 12 days. The award availability really is changing and desperately need to top it off for a redemption. Glad to know I am not the only one but super sad to not have it already!
beyounged is offline  
Old Nov 8, 2018, 12:56 pm
  #894  
 
Join Date: Jun 2016
Location: SYD
Programs: QF Gold, CX Silver, HH Diamond, IHG Diamond
Posts: 79
Anyone had any success in this latest round? I bought and redeemed on 23 October but still no luck...
rabbits5 is offline  
Old Nov 8, 2018, 7:21 pm
  #895  
 
Join Date: Dec 2011
Posts: 9
Originally Posted by rabbits5
Anyone had any success in this latest round? I bought and redeemed on 23 October but still no luck...
nope! Bought/redeemed on 22nd - still nothing
iberia’s help desk is useless
alex1111111 is offline  
Old Nov 8, 2018, 10:26 pm
  #896  
 
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 713
Bought/redeemed 23 October. I also redeemed each day from 03 November to 08 November as by then they were late. They showed in my account today, 09 November, dated as of 06 November. Given the timing, and compared to the timing of other recent offers, I would speculate the 23 October redemption didn’t work but the 03 November did.
rjn21 is offline  
Old Nov 8, 2018, 11:39 pm
  #897  
 
Join Date: Feb 2016
Location: YVR/LAX/PVG/TPE
Posts: 738
I redeemed 26th, and yesterday the mis grupon section showed my voucher moved from disponible to canjeado (AVAILABLE to REDEEMED), and today I received an email asking me about my experiences using groupon with Iberia. took immense willpower to not send back a 1-star feedback thanks to my lack of confidence in Spanish. But now I think it just means I am 3 days away from actually getting the miles... I HOPE.
beyounged is offline  
Old Nov 9, 2018, 2:04 am
  #898  
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Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 12,979
Originally Posted by alex1111111


nope! Bought/redeemed on 22nd - still nothing
iberia’s help desk is useless
It's not Iberia's responsibility. It's all on Groupon.
craigthemif is offline  
Old Nov 9, 2018, 4:56 am
  #899  
 
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,520
I bought this Nov 3rd, credited 2000 avios today.
bisonrav is offline  
Old Nov 9, 2018, 8:21 am
  #900  
 
Join Date: Feb 2016
Location: YVR/LAX/PVG/TPE
Posts: 738
Originally Posted by beyounged
I redeemed 26th, and yesterday the mis grupon section showed my voucher moved from disponible to canjeado (AVAILABLE to REDEEMED), and today I received an email asking me about my experiences using groupon with Iberia. took immense willpower to not send back a 1-star feedback thanks to my lack of confidence in Spanish. But now I think it just means I am 3 days away from actually getting the miles... I HOPE.
UPDATE: I have been credited the avios. So I think folks should go check their groupon account and once the status of the coupon changed that means it was processed by groupon, and that will be 3 days away from IB finalizing the credit.
beyounged is offline  

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