Interesting: Groupon is selling Avios in Spain
Jan 22, 2018, 2:18 am
#646
Join Date: Apr 2015
Location: London, UK
Programs: BA Gold
Posts: 20
Worth checking you're entering the two codes the right way round...rather unhelpfully they don't appear in the same order on the redeem page as they are in the PDF. I made this mistake first time round and got the same error.
Jan 22, 2018, 2:19 am
#647
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 717
Jan 22, 2018, 2:32 am
#648
Join Date: Sep 2014
Location: Cannes, France
Programs: Flying Blue Jeune, BAEC Blue, Eurobonus, Alaska Mileage Plan, Nice Airport Club Airport Premier Gold
Posts: 68
Why did I go and use the mobile app ? Would have earned 171 bonus Avios hehe
Jan 22, 2018, 7:11 am
#650
Join Date: Aug 2008
Programs: HHonors Gold, Marriott Lifetime Gold, IHG Gold, OZ*G, AA Gold, AS MVP
Posts: 1,874
Yep. I e-mailed them, and they replied earlier today stating that they had technical issues, and that those issues are now resolved. I've now successfully redeemed my coupon. From others' past experience, however, it seems like they may or may not post within the 15 days claimed?
Jan 22, 2018, 8:08 am
#651
Join Date: May 2013
Location: MAD
Programs: IB+, BAEC
Posts: 3,105
Yep. I e-mailed them, and they replied earlier today stating that they had technical issues, and that those issues are now resolved. I've now successfully redeemed my coupon. From others' past experience, however, it seems like they may or may not post within the 15 days claimed?
Jan 22, 2018, 12:38 pm
#652
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,610
I’m going to leave mine for a few days, I’m too much on the road at the moment. What worries me are those that got a “Este cupón ya ha sido usado“ message. That sounds a bit final.
Have the 2,000 Avios packages already sold out?
Have the 2,000 Avios packages already sold out?
Jan 22, 2018, 12:43 pm
#653
Join Date: May 2013
Location: MAD
Programs: IB+, BAEC
Posts: 3,105
For whatever reason, that message happens when you reverse the coupon code and security code. Something that's easy to do now that they reversed the order it appears on the page.
Jan 23, 2018, 2:41 am
#655
Join Date: Nov 2016
Location: Asia
Programs: IHG Spire, Accor Gold
Posts: 311
For information, I wrote my messages in English, keeping sentences short and simple, then used Google translate to provide a Spanish version, which I placed before the English version in the messages I sent out.
Jan 23, 2018, 3:41 am
#656
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 717
Email from Groupon:
Hello
Important announcement
Your coupon for Avios
We are in contact with you regarding your purchase of the offer with Avios.
Due to an error in the exchange tool, the platform was not operational during the weekend. The problem has been solved and the tool returns to normal operation so you can redeem your coupons.
We apologize for the inconvenience. Please, if you have not yet redeemed your coupon, you can do so through the link and following the instructions that we indicate below.
To redeem your coupon you have to enter through http://ticket.groupon.es/ticket_es/iberia/ and enter the codes of your coupon (security code, coupon and purchase email), in the next step you can add the data of the iberia plus card where you want to receive your Avios.
If you need more help you can see your video tutorial by going to: https://youtu.be/Ft5JB9yidkU
Remember that you can see a copy of your coupons through your account, entering: www.groupon.es/mygroupons.
If you bought this coupon as a gift, do not forget to inform the person who gave it to you about it.
Remember to visit http://groupon.es to see other interesting offers that are offered today in your city.
Receives a warm greeting.
Your Groupon team
Important announcement
Your coupon for Avios
We are in contact with you regarding your purchase of the offer with Avios.
Due to an error in the exchange tool, the platform was not operational during the weekend. The problem has been solved and the tool returns to normal operation so you can redeem your coupons.
We apologize for the inconvenience. Please, if you have not yet redeemed your coupon, you can do so through the link and following the instructions that we indicate below.
To redeem your coupon you have to enter through http://ticket.groupon.es/ticket_es/iberia/ and enter the codes of your coupon (security code, coupon and purchase email), in the next step you can add the data of the iberia plus card where you want to receive your Avios.
If you need more help you can see your video tutorial by going to: https://youtu.be/Ft5JB9yidkU
Remember that you can see a copy of your coupons through your account, entering: www.groupon.es/mygroupons.
If you bought this coupon as a gift, do not forget to inform the person who gave it to you about it.
Remember to visit http://groupon.es to see other interesting offers that are offered today in your city.
Receives a warm greeting.
Your Groupon team
Jan 24, 2018, 11:07 am
#658
Join Date: Apr 2015
Programs: Some
Posts: 5,233
I also managed to validate my coupon today, having received the above email.
For those considering purchasing, note that there is currently a discount code (CHOLLOAPP) which gives a 10% discount on up to 3 purchases made through the Groupon app until midnight tonight.
For those considering purchasing, note that there is currently a discount code (CHOLLOAPP) which gives a 10% discount on up to 3 purchases made through the Groupon app until midnight tonight.
Jan 24, 2018, 11:58 am
#659
Join Date: Jun 2014
Posts: 90
Doesn't seem to work - "no puedes utilizar este código ya que solo es válido para unos cupones específicos."
Jan 28, 2018, 11:18 am
#660
Join Date: May 2010
Location: WAS
Programs: Lotz
Posts: 1,534
I purchased the last time and went through the redemption process to no avail, I tried dozens of times following every instruction. It never worked.
This time they let me have it back since it never redeemed this summer. I've again tried dozens of times and corresponded with them a dozen times. It always loops back on the fill-in-information screen. I do everything 100% correct.
Iberia needs to get away from GroupOnSpain as their incompetence borders on fraud. They know it often doesn't work but keep selling it anyway. Iberia online is not the easiest experience to begin with. GroupOnSpain's total incompetence makes it worse.
This time they let me have it back since it never redeemed this summer. I've again tried dozens of times and corresponded with them a dozen times. It always loops back on the fill-in-information screen. I do everything 100% correct.
Iberia needs to get away from GroupOnSpain as their incompetence borders on fraud. They know it often doesn't work but keep selling it anyway. Iberia online is not the easiest experience to begin with. GroupOnSpain's total incompetence makes it worse.