Interesting: Groupon is selling Avios in Spain
Jan 7, 2016, 1:24 pm
#76
Join Date: Jul 2014
Location: Los Angeles
Posts: 77
Good Afternoon Iberians,
I came across this mile purchase opportunity on the "The Points Guy" blog:
http://thepointsguy.com/2015/12/iber...04-cents-each/
I did my purchase on 12-21, the day this info was published in the above link. Still no miles in my account so I went back and looked at the updated comments in the above article. Apparently there is some sort of delay for some where there is a message in their individuals Groupon.es account and for others there has been an unrequested refund of charges. Also there were previous reports of some getting "double" miles. All of this could be related to overall technical incompetence by Groupon.es or Iberia. Just thought I would put this into the Flyertalk mix. I have not received a refund or a message in my Groupon.es account or single or double miles.
I came across this mile purchase opportunity on the "The Points Guy" blog:
http://thepointsguy.com/2015/12/iber...04-cents-each/
I did my purchase on 12-21, the day this info was published in the above link. Still no miles in my account so I went back and looked at the updated comments in the above article. Apparently there is some sort of delay for some where there is a message in their individuals Groupon.es account and for others there has been an unrequested refund of charges. Also there were previous reports of some getting "double" miles. All of this could be related to overall technical incompetence by Groupon.es or Iberia. Just thought I would put this into the Flyertalk mix. I have not received a refund or a message in my Groupon.es account or single or double miles.
Jan 7, 2016, 1:45 pm
#77
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,098
I received my 2000 Avios last week, but not the 304 I gained by purchasing through the Iberia Plus Store. Hopefully Iberia will process these sooner rather than later.
I haven't had the 320 Avios from the Amazonbuyvip/Showroomprive promotion either.
I haven't had the 320 Avios from the Amazonbuyvip/Showroomprive promotion either.
Jan 7, 2016, 1:59 pm
#78
Join Date: Sep 2010
Location: Chicago Metro
Programs: Chicago Transit Authority: Kevlar
Posts: 43
I logged onto the Groupon.es account used to make my Iberia mile purchase. If you go to "help" on the upper right header and click, it directs you to your last order and asks if you want to make an inquiry. There is a generic broadcast message for the Iberia Mile purchase that there are "technical" difficulties and posting of the miles can take until the second week of January. The message is not personal but for everyone. If you are interested just log in and have fun.
Jan 7, 2016, 2:13 pm
#79
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,098
I logged onto the Groupon.es account used to make my Iberia mile purchase. If you go to "help" on the upper right header and click, it directs you to your last order and asks if you want to make an inquiry. There is a generic broadcast message for the Iberia Mile purchase that there are "technical" difficulties and posting of the miles can take until the second week of January. The message is not personal but for everyone. If you are interested just log in and have fun.
Now if only Iberia Plus Store would speed up the bonuses
Jan 8, 2016, 6:10 am
#80
FlyerTalk Evangelist
Join Date: Jan 2008
Location: HEL
Programs: lots of shiny metal cards
Posts: 14,105
Jan 8, 2016, 1:06 pm
#82
Join Date: Jul 2014
Location: Los Angeles
Posts: 77
I wanted to add an update to what I saw on the Groupon site. Yesterday my Groupons displayed as unredeemed and there was a short message stating that I had Groupons which had not been redeemed and were going to expire soon. I checked a short while ago, and now, they all display as redeemed and the warning is gone. I'm hoping this means they are working through whatever technical difficulties they are having.
Jan 8, 2016, 2:23 pm
#83
Join Date: Sep 2010
Location: Chicago Metro
Programs: Chicago Transit Authority: Kevlar
Posts: 43
I wanted to add an update to what I saw on the Groupon site. Yesterday my Groupons displayed as unredeemed and there was a short message stating that I had Groupons which had not been redeemed and were going to expire soon. I checked a short while ago, and now, they all display as redeemed and the warning is gone. I'm hoping this means they are working through whatever technical difficulties they are having.
Jan 11, 2016, 1:30 am
#84
Join Date: Jan 2013
Location: London, UK
Programs: BA GGL, A3 Gold, M&M SEN, FlyingBlue Gold, AS MVP Gold, Hilton Diamond, IHG Spire Amb
Posts: 902
Another data point here.
I've purchased my groupons (4*12k) on the 23rd December and redeemed the same date. Upon submission of my 4 groupons I've received the following email:
I've also received a purchase tracking email from IberiaPluStore on the 24th.
To this date I have not received any avios, so I went to check www.groupon.es/mygroupons website and to my surprise only the first groupon appeared as used. I have submitted the remaining three ones and received a confirmation as above.
Now, to add to the fun - when I go to my groupons website, it still only shows the first one as redeemed (again, no avios credited). I though what the heck so went ahead and tried to redeem the remaining ones again (from my experience anything to do with IB websites is extremely flaky so just wanted to make sure). It didn't accept the second of four groupons, as it has been redeemed already (fair enough, I've just redeemed it 5 minutes ago), but it happily took the remaining two! So I've repeated the exercise with the last two groupons and received the confirmation emails.It seems that despite the fact one can enter 4 groupon codes to the form, only the first one gets processed. So if you've bought more than one, I suggest you check the status of your coupons and submit again if necessary...
Quick refresh of https://www.groupon.es/mygroupons and only the first groupon shows as redeemed *sigh*. I'm wondering if I am ever going to get my avios...
I've purchased my groupons (4*12k) on the 23rd December and redeemed the same date. Upon submission of my 4 groupons I've received the following email:
Hola Grouponero,
Mira tu Tarjeta Iberia Plus en 15 dias ya habrás recibido tus Avios.
Gracias!
Mira tu Tarjeta Iberia Plus en 15 dias ya habrás recibido tus Avios.
Gracias!
To this date I have not received any avios, so I went to check www.groupon.es/mygroupons website and to my surprise only the first groupon appeared as used. I have submitted the remaining three ones and received a confirmation as above.
Now, to add to the fun - when I go to my groupons website, it still only shows the first one as redeemed (again, no avios credited). I though what the heck so went ahead and tried to redeem the remaining ones again (from my experience anything to do with IB websites is extremely flaky so just wanted to make sure). It didn't accept the second of four groupons, as it has been redeemed already (fair enough, I've just redeemed it 5 minutes ago), but it happily took the remaining two! So I've repeated the exercise with the last two groupons and received the confirmation emails.It seems that despite the fact one can enter 4 groupon codes to the form, only the first one gets processed. So if you've bought more than one, I suggest you check the status of your coupons and submit again if necessary...
Quick refresh of https://www.groupon.es/mygroupons and only the first groupon shows as redeemed *sigh*. I'm wondering if I am ever going to get my avios...
Jan 11, 2016, 3:21 pm
#86
Join Date: Aug 2014
Location: London
Programs: BA Gold, Subcard
Posts: 435
I purchased 3 different values on the 21st and nothing has posted. I attempted to contact their customer support via email and was sent a reply with the Iberia contact number. I also don't speak Spanish so their phone system is impossible to understand.
Im hoping they post this week or I'll contact my credit card company.
Im hoping they post this week or I'll contact my credit card company.
Jan 12, 2016, 7:35 am
#87
Join Date: Jan 2008
Programs: AAdvantage, United MP, Marriott Rewards
Posts: 1,137
I'm also anxiously waiting to receive my Avios.
I've got 5 confirmation emails from Groupon, I see all my 5 vouchers as exchanged on the groupon website so everything should be fine... still we're way past the 15 days.
I've should have known it upfront, I've got nothing but trouble with Groupon in the past...
I've got 5 confirmation emails from Groupon, I see all my 5 vouchers as exchanged on the groupon website so everything should be fine... still we're way past the 15 days.
I've should have known it upfront, I've got nothing but trouble with Groupon in the past...
Jan 13, 2016, 4:59 am
#88
Join Date: Nov 2013
Location: NYC
Posts: 90
I'm in the same boat. Still nothing has posted. I got confirmation from Groupon, all the vouchers say canjeado (redeemed) on the website, and it's been over 15 days. I got the same message about the second week of January. So I guess we should give them through Friday night Spanish time?
Also nothing from the IB+ shopping portal but I did get a confirmation email from them.
Also nothing from the IB+ shopping portal but I did get a confirmation email from them.