Interesting: Groupon is selling Avios in Spain
Jul 7, 2016, 3:22 am
#362
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,097
Jul 7, 2016, 9:38 am
#363
Join Date: Jun 2007
Location: Paris
Programs: Flyingblue Platinum, All Accor Platinum, M&M Senator
Posts: 316
new promo and old issues.
Just received my 2000 Avios voucher. Once I tried to use it an error message appeared:"Este cupón ya ha sido usado" (coupon already used)
Contacted Groupon support.
Will see what they have to say
Just received my 2000 Avios voucher. Once I tried to use it an error message appeared:"Este cupón ya ha sido usado" (coupon already used)
Contacted Groupon support.
Will see what they have to say
Jul 7, 2016, 10:24 am
#364
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,097
Keep putting in the security and coupon codes until it changes its mind and shows the coupon details on the right. This is a common problem.
Jul 11, 2016, 2:10 am
#365
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,619
Mine seemed to go through really smoothly and I already got the message about pending Avios at the PluStore (for clicking through to Groupon and purchasing there). The codes came through really quickly and I was able to complete the whole thing in one sitting. Don't forget to scroll down at the final step (I nearly did) to find the Continuar button and input your IB number.
This time I bought 1 x 2,000 and 2 x 4,000 Avios. You need to get a move on if you want a 2,000 Avios package for €19 for they're going fast.
This time I bought 1 x 2,000 and 2 x 4,000 Avios. You need to get a move on if you want a 2,000 Avios package for €19 for they're going fast.
Jul 11, 2016, 2:51 am
#366
Join Date: Mar 2014
Location: Lancashire, UK
Posts: 2,097
Mine seemed to go through really smoothly and I already got the message about pending Avios at the PluStore (for clicking through to Groupon and purchasing there). The codes came through really quickly and I was able to complete the whole thing in one sitting. Don't forget to scroll down at the final step (I nearly did) to find the Continuar button and input your IB number.
This time I bought 1 x 2,000 and 2 x 4,000 Avios. You need to get a move on if you want a 2,000 Avios package for €19 for they're going fast.
This time I bought 1 x 2,000 and 2 x 4,000 Avios. You need to get a move on if you want a 2,000 Avios package for €19 for they're going fast.
Jul 21, 2016, 6:39 am
#370
Join Date: Apr 2015
Programs: Some
Posts: 5,250
What I find really sad about this repeating deal is how it exemplifies the current wave of IAG ultra-short term focus, under which they're happy to do everything possible to maximise revenues now at the expense of shooting themselves in the foot further down the line.
The 'customer service' I have received from both Iberia and Groupon when trying to get the Avios I paid for back in December credited to my account has been nothing short of appalling (I'm still 24,000 Avios short after multiple calls to Iberia over a period of several months, who have now decided I need to speak to Groupon instead as the issue is on their side). To be honest, I think I'm now at the point at which I have no intention of ever getting on an Iberia plane if this is what is to be expected as a customer. BA customer service isn't always great, but this is absolutely the next level up in abysmal.
The 'customer service' I have received from both Iberia and Groupon when trying to get the Avios I paid for back in December credited to my account has been nothing short of appalling (I'm still 24,000 Avios short after multiple calls to Iberia over a period of several months, who have now decided I need to speak to Groupon instead as the issue is on their side). To be honest, I think I'm now at the point at which I have no intention of ever getting on an Iberia plane if this is what is to be expected as a customer. BA customer service isn't always great, but this is absolutely the next level up in abysmal.
Jul 21, 2016, 8:40 pm
#371
Join Date: Jul 2016
Posts: 2
bought 20000 avios x5 for each of the two different accounts (me and my friend) on 8th July
have been longing for the avios to post and which they did this morning. (14 days of waiting)
However, it looks like only 20000 avios have been posted. I guess it is the problem of the multiple voucher redemption thing.
I have done the following just now:
1. logged into my groupon.es account
2. check "mis groupones" (one of them showed "Canjeado")
3. tried to redeem the used coupon again (the page did not show any error after I had pressed "Validar Cupon", however the coupon will not show on the right hand side. I guess they know that the coupon is used)
4. tried to redeem the remaining 4 unused coupons INDIVIDUALLY (that's four times entering the redemption page). It was smooth, despite being tedious.
5. tried to validate the 4 coupons again in the redemption page one by one. Looks like they have noticed that the coupons are already used and they did not allow me to continue.
6. got 4 emails from groupon telling me that my coupon is redeemed.
My guess is that the system is full of flaws. The multi-coupon redemption function simply would not work. If anyone has bought it this time, be sure the coupons are redeemed one by one.
If you have already redeemed more than 1 coupon in one go, please consider redeeming them again one by one.
I finally understand why people say that this is so annoying and frustrating.
have been longing for the avios to post and which they did this morning. (14 days of waiting)
However, it looks like only 20000 avios have been posted. I guess it is the problem of the multiple voucher redemption thing.
I have done the following just now:
1. logged into my groupon.es account
2. check "mis groupones" (one of them showed "Canjeado")
3. tried to redeem the used coupon again (the page did not show any error after I had pressed "Validar Cupon", however the coupon will not show on the right hand side. I guess they know that the coupon is used)
4. tried to redeem the remaining 4 unused coupons INDIVIDUALLY (that's four times entering the redemption page). It was smooth, despite being tedious.
5. tried to validate the 4 coupons again in the redemption page one by one. Looks like they have noticed that the coupons are already used and they did not allow me to continue.
6. got 4 emails from groupon telling me that my coupon is redeemed.
My guess is that the system is full of flaws. The multi-coupon redemption function simply would not work. If anyone has bought it this time, be sure the coupons are redeemed one by one.
If you have already redeemed more than 1 coupon in one go, please consider redeeming them again one by one.
I finally understand why people say that this is so annoying and frustrating.
Jul 22, 2016, 1:32 am
#374
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,619
I did that automatically and intuitively. There just seemed something potentially risky about putting two different coupon codes through in one transaction. But I did put the same coupon code in twice, using the second blank field, just in case!
Anyway, so far just one of the 4,000 packages I bought has turned up. Waiting for the 2,000 package too. They were all bought and redeemed at the same time, so there is something very dodgy and unreliable with their system.
Anyway, so far just one of the 4,000 packages I bought has turned up. Waiting for the 2,000 package too. They were all bought and redeemed at the same time, so there is something very dodgy and unreliable with their system.