JohnAx

Continuing north from RAK (Marrakech) on IB Express operated by Air Nostrum and can't find a way to OLCI. IB site doesn't allow RAK as a starting point, airnostrum.com has nothing to say about OLCI afaik.

colmc

IB Regional you mean? Air Nostrum don't operate for Iberia Express, only mainline.

Marrakech is not on the list for OLCI: http://www.iberia.com/OneToOne/v3/pr...s&isPopup=true

JohnAx

Sorry about that. I don't play in IB-land very often

My point.

Checked in the old-fashioned way. From the crowds waiting in line, the airlines could use a little of that OLCI stuff, or hire a couple more hands for the check-in desk. They could apply the profits from selling water to the poor souls-on-board for Eu2 to pay them.

My other observation regarding Nostrum is that the cabin crew seems completely unmotivated. Safety announcement, run the food-and-drink sale cart, ten minutes later do a pick-up run, disappear. In-range, check that tray-tables are stowed. Grudgingly pick up remaining food items. Ignore unbelted pax, not in the SOP. Disappear till landing announcement.

No problems with flight performance on the two segments we 'enjoyed', though.

Neither they nor mainline make the "we know you have choices and thank you for flying [us]". I guess that they do have the preferential support of the locals and a lot more service than the LCCs, which should allow them to stretch their demise out for quite some time.

David-A

Regarding the crew disappearing. This has been a continual complaint of IB for years, some say 'cultural differences', but if you are in the transportation game, you should work to norms. (Certainly the norms for your continent). And I think crew hiding is not the norm.

Although, the service does not actually seem that bad to me based upon what you desribe.

Were you in business or economy?

JohnAx

Coach, and my only potentially valid complaint is their faint attention to what most carriers consider a necessity: belted pax and a clean cabin for t/o and landing.

Food-wise my personal minimum "standard" is a free bag of something to munch e.g. peanuts and a free soft drink or water. Many European competitors of IB go far beyond that minimum, surprising me with free alcoholic beverages and a bit of "real" food, so IB appears to be doing its best to lose non-captive customers.

Amusingly, RAK security rules welcome pax to bring gallons of beverage or what-ever on board. Continuing through MAD, that opportunity is gone of course.

Anyway, it amuses me that IB thinks they can prosper without being competitive in a commodity market. Few if any airline CEOs seem up to their job.