reward ticket cancel/change fees
Dec 19, 2015, 1:54 pm
#31
Join Date: Mar 2014
Location: San Francisco
Posts: 1,351
Jan 16, 2016, 2:05 pm
#33
Join Date: Jun 2015
Posts: 112
I am almost ready to book 2 one-way award flights with Iberia: JFK-MAD-Milan and Toulouse-MAD-JFK, and I wanted to check out details for changing plans before I transfer points from Chase and AmEx.
For biz class transatlantic/non-blue econ in Europe it's 58,250 avios+ 93.38 euros going, and 57,000 avios+ 177.35 euros coming back. If I cancel everything is the fee 25 euro x2 or x4? Can I put it all on one ticket and have the fee be 25 euro for all of it?
thanks.
For biz class transatlantic/non-blue econ in Europe it's 58,250 avios+ 93.38 euros going, and 57,000 avios+ 177.35 euros coming back. If I cancel everything is the fee 25 euro x2 or x4? Can I put it all on one ticket and have the fee be 25 euro for all of it?
thanks.
Jan 16, 2016, 10:48 pm
#34
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
I am almost ready to book 2 one-way award flights with Iberia: JFK-MAD-Milan and Toulouse-MAD-JFK, and I wanted to check out details for changing plans before I transfer points from Chase and AmEx.
For biz class transatlantic/non-blue econ in Europe it's 58,250 avios+ 93.38 euros going, and 57,000 avios+ 177.35 euros coming back. If I cancel everything is the fee 25 euro x2 or x4? Can I put it all on one ticket and have the fee be 25 euro for all of it?
thanks.
For biz class transatlantic/non-blue econ in Europe it's 58,250 avios+ 93.38 euros going, and 57,000 avios+ 177.35 euros coming back. If I cancel everything is the fee 25 euro x2 or x4? Can I put it all on one ticket and have the fee be 25 euro for all of it?
thanks.
If you book 2 one-way award flights and you have to cancel the fee would be 25 euro *2.
I am not sure if you can book an open jaw award ticket with IB+. IIRC through the web you do not this possibility, probably it can be done by phone.
Mar 17, 2016, 4:09 pm
#36
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,043
25 euros per person per ticket.
Apr 3, 2016, 6:02 pm
#37
Join Date: Apr 2009
Location: New York
Programs: DL Plat
Posts: 628
We current have two one way tickets booked:
1. MEX > MAD in J
2. MAD > JFK in J
On both legs we would like to add BCN so that our final itinerary is as follows:
1. MEX > MAD > BCN
2. BCN > MAD (stopover) > JFK
Before booking MAD > BCN round trip (either using Points or Cash) will Iberia allow us to add this leg to either booking?
1. MEX > MAD in J
2. MAD > JFK in J
On both legs we would like to add BCN so that our final itinerary is as follows:
1. MEX > MAD > BCN
2. BCN > MAD (stopover) > JFK
Before booking MAD > BCN round trip (either using Points or Cash) will Iberia allow us to add this leg to either booking?
Apr 3, 2016, 7:15 pm
#38
FlyerTalk Evangelist
Join Date: Aug 2011
Location: Barcelona, London, on a plane
Programs: BA Silver, TK E+, AA PP, Hyatt Globalist, Marriott LT Plat, Hilton Diamond
Posts: 13,043
We current have two one way tickets booked:
1. MEX > MAD in J
2. MAD > JFK in J
On both legs we would like to add BCN so that our final itinerary is as follows:
1. MEX > MAD > BCN
2. BCN > MAD (stopover) > JFK
Before booking MAD > BCN round trip (either using Points or Cash) will Iberia allow us to add this leg to either booking?
1. MEX > MAD in J
2. MAD > JFK in J
On both legs we would like to add BCN so that our final itinerary is as follows:
1. MEX > MAD > BCN
2. BCN > MAD (stopover) > JFK
Before booking MAD > BCN round trip (either using Points or Cash) will Iberia allow us to add this leg to either booking?
2. Just book a Puente Aereo / Air Bridge award separately. 4500 Avios and you just go to the airport and hop on the next flight. Completely flexible.
In fact, you can consider booking a Puente Aereo for the MAD-BCN. Yes, you will have to collect your bags and check-in again at MAD, but the shuttle flights are so easy and zero risk for mis-connects - just hop on the next flight...
Apr 8, 2016, 1:32 pm
#39
Join Date: Jun 2014
Location: CPT
Posts: 99
So is the no-changes, no refund for IB partner, BA , still stands?
I booked a BA flight through IB+ as it was cheaper in cash+points than over at BAEC. But now it looks like I'll just buy the ticket so need to refund this award.
I think I booked mine under Blue class.
So am I scr*wed ? No refund of miles and cash whatsoever?
Edited : I just saw this under my booking , in an email with the confirmed booking..
So I guess I am good for cancellation.. So would that mean that they'll take the 25 penalty from the cost that I originally paid for the award, eg €68.70 minus €25? Or would it be separate?
Double update : Called IB+. Yes to cancel. Yes to fee. But no refund of AVIOS. Bummer.
I booked a BA flight through IB+ as it was cheaper in cash+points than over at BAEC. But now it looks like I'll just buy the ticket so need to refund this award.
I think I booked mine under Blue class.
So am I scr*wed ? No refund of miles and cash whatsoever?
Edited : I just saw this under my booking , in an email with the confirmed booking..
So I guess I am good for cancellation.. So would that mean that they'll take the 25 penalty from the cost that I originally paid for the award, eg €68.70 minus €25? Or would it be separate?
Double update : Called IB+. Yes to cancel. Yes to fee. But no refund of AVIOS. Bummer.
Apr 9, 2016, 5:01 am
#40
Join Date: Dec 2006
Programs: LH SEN, FB Plat., HH D.
Posts: 5,050
I understood that you were also getting the avios back with Blue bookings, when this has changed?
On a similar subject I cancelled an avios ticket, in Biz class, 8 days ago and the reimbursement has not arrived yet.
Apr 10, 2016, 9:27 pm
#42
Join Date: Jun 2014
Location: CPT
Posts: 99
After checking another thread (for some reason the FAQ on canceling award bookings returns a blank page on IB's site), I think GuyBetsy might've been mistaken about not being refunded the Avios, or at least it isn't policy.
Aug 20, 2017, 1:53 am
#43
Join Date: Jan 2003
Location: UK (currently)
Programs: BA Gold (and many other greater and lesser distinctions)
Posts: 7,208
Stalwart BAEC member here but may need to make my first Avios booking via IB for some connecting flights, because of availability issues with BA. Is this a correct summary of the position -
- Flights on IB / Vueling / Air Nostrum are refundable as to Avios and fees with a €25 penalty if the booking contains a sector in Blue economy or business, but would be completely free if it only has flex economy legs ?
- If the booking contains a OW flight, the booking is non-refundable, or is it just the OW sector that is non-refundable ?
- IB Avios bookings can only be cancelled by phone and the CS agents have a limited grasp of the rules ??
As a separate question does IB ever have award availability on UK/Spain routes, which BA does not (I am BA Gold but have no IB status) ?
- Flights on IB / Vueling / Air Nostrum are refundable as to Avios and fees with a €25 penalty if the booking contains a sector in Blue economy or business, but would be completely free if it only has flex economy legs ?
- If the booking contains a OW flight, the booking is non-refundable, or is it just the OW sector that is non-refundable ?
- IB Avios bookings can only be cancelled by phone and the CS agents have a limited grasp of the rules ??
As a separate question does IB ever have award availability on UK/Spain routes, which BA does not (I am BA Gold but have no IB status) ?
Aug 21, 2017, 1:59 am
#44
Join Date: Jan 2010
Location: London
Programs: AA Lifetime Platinum
Posts: 329
BA/IB/Air Nostrum flights are refundable, even in Blue class, less EUR25 fee per booking. Vueling (and other carrier) flights are non refundable/changeable. This can only be done by call centre.
Call centre is pretty poor, as is the Twitter team.
Yes, IB has award availability on its flights where BA does not. It usually is in the Turista class. Sometimes internal connections with international will show availability where separate searches will not on IB. Eg., you might find OVD-MAD-SCL availability but not MAD-SCL.
Call centre is pretty poor, as is the Twitter team.
Yes, IB has award availability on its flights where BA does not. It usually is in the Turista class. Sometimes internal connections with international will show availability where separate searches will not on IB. Eg., you might find OVD-MAD-SCL availability but not MAD-SCL.