NextBigThing 10/1/09-1/31/10 Earn-10/15/09-3/31/10 Ext 1-3 mos elites (REQ by 2/28)
Sep 29, 2009, 11:29 am
#46
Join Date: May 2009
Location: SFO
Programs: Lifetime Bonvoy Titanium, Hyatt Globalist, HHonors Gold, Lifetime UA Silver
Posts: 122
My question to Hyatt Customer Service:
"I am currently registered to receive Free Nights under the Next Big Thing promotion. Will my stays still qualify for Free Nights if I ask for airline miles when I check-in?"
Their reply:
"According to the promotion's terms and conditions, to receive one (1) free night you must be a Hyatt Gold Passport member, register for the promotion, provide your Hyatt Gold Passport account number at reservation/check-in, be a registered guest physically occupying the room to which you are registered, and pay an Eligible Rate. Requesting points for your stay is not required."
Seems to me like they are going out of their way to keep this ambiguous.
"I am currently registered to receive Free Nights under the Next Big Thing promotion. Will my stays still qualify for Free Nights if I ask for airline miles when I check-in?"
Their reply:
"According to the promotion's terms and conditions, to receive one (1) free night you must be a Hyatt Gold Passport member, register for the promotion, provide your Hyatt Gold Passport account number at reservation/check-in, be a registered guest physically occupying the room to which you are registered, and pay an Eligible Rate. Requesting points for your stay is not required."
Seems to me like they are going out of their way to keep this ambiguous.
Sep 29, 2009, 3:47 pm
#47
No longer used by Hyatt; use World of Hyatt Concierge
Original Poster
Join Date: Jul 1999
Posts: 1,628
Dear FlyerTalk Members,
After speaking with our Gold Passport customer service representatives and reviewing the several posts regarding the confusion on whether choosing 500 base miles for your stay will count toward earning either free nights or bonus points in The Next Big Thing promotion, we have decided to remove the restriction that you must choose points for your stay. Therefore, Hyatt Gold Passport members can choose points or miles for their base stay and will earn either free nights or bonus points, as long as they register in The Next Big Thing and choose the reward they want to earn.
I hope this information assists you in your travels. Thank you for your continued support.
Sincerely,
Karen Smith
Gold Passport Concierge
After speaking with our Gold Passport customer service representatives and reviewing the several posts regarding the confusion on whether choosing 500 base miles for your stay will count toward earning either free nights or bonus points in The Next Big Thing promotion, we have decided to remove the restriction that you must choose points for your stay. Therefore, Hyatt Gold Passport members can choose points or miles for their base stay and will earn either free nights or bonus points, as long as they register in The Next Big Thing and choose the reward they want to earn.
I hope this information assists you in your travels. Thank you for your continued support.
Sincerely,
Karen Smith
Gold Passport Concierge
Sep 29, 2009, 4:00 pm
#49
Join Date: Nov 2008
Posts: 643
Quite new @ this. I would like to know if I can book a rm in Jan & switch the res to FFN's later? Is making a "regular res" the same as being called "making a pts res" (which I believe not)? In other words, I ask this b/c I see that u can book a "pts res" & switch it to FFN's later but I don't understand if I can make a "reg res(if this is not the same as a "pts res") & do this.
Sep 29, 2009, 4:05 pm
#50
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,743
Quite new @ this. I would like to know if I can book a rm in Jan & switch the res to FFN's later? Is making a "regular res" the same as being called "making a pts res" (which I believe not)? In other words, I ask this b/c I see that u can book a "pts res" & switch it to FFN's later but I don't understand if I can make a "reg res(if this is not the same as a "pts res") & do this.
Sep 30, 2009, 1:11 am
#51
Join Date: Apr 2007
Programs: Hilton Diamond, IHG Diamond Ambassador
Posts: 178
Dear FlyerTalk Members,
After speaking with our Gold Passport customer service representatives and reviewing the several posts regarding the confusion on whether choosing 500 base miles for your stay will count toward earning either free nights or bonus points in The Next Big Thing promotion, we have decided to remove the restriction that you must choose points for your stay. Therefore, Hyatt Gold Passport members can choose points or miles for their base stay and will earn either free nights or bonus points, as long as they register in The Next Big Thing and choose the reward they want to earn.
I hope this information assists you in your travels. Thank you for your continued support.
Sincerely,
Karen Smith
Gold Passport Concierge
After speaking with our Gold Passport customer service representatives and reviewing the several posts regarding the confusion on whether choosing 500 base miles for your stay will count toward earning either free nights or bonus points in The Next Big Thing promotion, we have decided to remove the restriction that you must choose points for your stay. Therefore, Hyatt Gold Passport members can choose points or miles for their base stay and will earn either free nights or bonus points, as long as they register in The Next Big Thing and choose the reward they want to earn.
I hope this information assists you in your travels. Thank you for your continued support.
Sincerely,
Karen Smith
Gold Passport Concierge
Sep 30, 2009, 6:46 am
#53
Join Date: Apr 2007
Location: TPE/KHH/LAX
Programs: JL Diamond, CX MPC Silver, OW Emerald, Hilton Diamond, Marriott Titanium
Posts: 1,144
Sep 30, 2009, 7:14 am
#54
Join Date: Jun 2007
Programs: UA, AA, LH, Hyatt, Hilton, Marriott, Hertz
Posts: 1,759
Actually, all you have to do is pick up the room key (which, of course means that you or your twin 
have to show up at the front desk). You don't have to spend the night, though. Just walk out and let them automatically check you out next day.
have to show up at the front desk). You don't have to spend the night, though. Just walk out and let them automatically check you out next day.
Sep 30, 2009, 2:57 pm
#55
Join Date: Jan 2007
Programs: PC Pl, UA 1K, CC Gl
Posts: 2,235
How about adding an extra guest to the reservation, who will check in instead of you? It works at other chains.
Sep 30, 2009, 3:01 pm
#56
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,743
In my experience over the years with the very generous Hyatt program, gray areas that have been discussed on FT get acted on in ways we might not like. We can't expect Hyatt to both actively participate and turn a blind eye to discussion of unintended ways members find to work the system.
Sep 30, 2009, 6:29 pm
#57
Join Date: Jul 2007
Location: LAX-- But I'd rather be on Brokeback Mountain. United 1K! Other
Programs: RCC,HHonors Diamond,HGVC Elite,SPG Plat,Hyatt Diamond,Nat'l Emerald Exec Elite, Disney Premier Pass
Posts: 2,472
Wow, I just saw an ad on TV that will give Hyatt some serious competition: Hotels.com is running a promotion where if you stay 10 nights, you get ONE night FREE!
I don't know, it's tempting... lol
I don't know, it's tempting... lol
Sep 30, 2009, 9:33 pm
#58
Suspended
Join Date: Sep 2009
Location: Monte Sereno, California
Programs: Hyatt Globalist, AA EXP, 2 mm, Marriott Gold
Posts: 1,398
LOL... Thanks for the laugh... I love FFN starts tomorrow! It's an awesome promo!
Sep 30, 2009, 9:54 pm
#59
Join Date: Feb 2004
Posts: 1,959
Oct 1, 2009, 6:26 am
#60
Join Date: Apr 2007
Location: TPE/KHH/LAX
Programs: JL Diamond, CX MPC Silver, OW Emerald, Hilton Diamond, Marriott Titanium
Posts: 1,144
FFN Question
As a newbie to the Hyatt program, I have a question regarding FFN. Can the free night earned from the FFN promotion be used on any Hyatt hotels in the world? I know Hyatt resorts are probably not applicable, but what about some other Hyatt hotels in Japan or China? Are there any restrictions I should be aware of?
Thank you!
Thank you!