NextBigThing 10/1/09-1/31/10 Earn-10/15/09-3/31/10 Ext 1-3 mos elites (REQ by 2/28)
Sep 26, 2009, 11:10 am
#31
Join Date: May 2005
Programs: Marriott LT Titanium, Hilton LT Diamond, AA LT Platinum
Posts: 426
In the T&Cs of the complimentary Diamond Suite Upgrade Award in my account, it says that the upgrade cannot be combined with any other promotional offers. So does this mean that if I use the suite upgrade award, then I will not be eligible for this promo of a free night after 2 stays? I find this hard to believe, but the wording seems to say this.
Sep 26, 2009, 1:40 pm
#32
Join Date: Aug 2007
Location: San Francisco
Programs: Hyatt Globalist, Hilton Diamond, UA 1K, Hertz Platinum
Posts: 286
In the T&Cs of the complimentary Diamond Suite Upgrade Award in my account, it says that the upgrade cannot be combined with any other promotional offers. So does this mean that if I use the suite upgrade award, then I will not be eligible for this promo of a free night after 2 stays? I find this hard to believe, but the wording seems to say this.
Sep 26, 2009, 2:29 pm
#33
Join Date: Mar 2007
Location: ABQ & RNO
Programs: AA EXP 4MM, Piper Dakota, Admirals Club, Hyatt Glob, Hilton Gold, Wyndham Diamond
Posts: 1,426
I'd like to take advatage of the 1K UA 5,000 mile bonus per stay + UA 2,500 bonus/every second stay for at least one or three more stays.
Does any one see any issue with waiting to register for The Next Big Thing for a couple of weeks? I've already requalified for Diamond.
Thank you
Does any one see any issue with waiting to register for The Next Big Thing for a couple of weeks? I've already requalified for Diamond.
Thank you
Sep 26, 2009, 3:50 pm
#34
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,308
I'm not sure if I agree with the above interpretation of the T&Cs, nor with LIH Prem's interpretation in the other (now-closed) thread:
Yes, FFN's certainly WERE capacity controlled in all past FFN promo prior to the April 2nd, 2009 elimination of capacity controls. However GP Concierge's answer directly out of the FAQs she provided in Post #1 above seem to say otherwise:
If you can make a non-capacity controlled award reservation in advance using points and convert that to an FFN reservation, then obviously it is NOT capacity controlled, correct? Or am I missing something obvious here that other's seem to see?
I don't think there's any question that these are not capacity controlled based on GP Concierge's FAQ answer, unless she was incorrect when writing the FAQs.
Yes, FFN's certainly WERE capacity controlled in all past FFN promo prior to the April 2nd, 2009 elimination of capacity controls. However GP Concierge's answer directly out of the FAQs she provided in Post #1 above seem to say otherwise:
If you can make a non-capacity controlled award reservation in advance using points and convert that to an FFN reservation, then obviously it is NOT capacity controlled, correct? Or am I missing something obvious here that other's seem to see?
I don't think there's any question that these are not capacity controlled based on GP Concierge's FAQ answer, unless she was incorrect when writing the FAQs.
lol, nothing like reading in the answer you want.
GP has allowed us to switch a regular award to an FFN award, provided there was availability for an FFN award for that night at that hotel. Apparently it is now their policy that we can switch, but that doesn't imply or mean there are no cap controls on FFN. I took it to mean that we can switch subject to availability just like it's always been.
From the T&Cs in post #1 in this thread:
Reservations for Free Night Award(s) redemption are subject to availability and must be made in advance by visiting goldpassport.com, My Promotional Awards or by calling 1 800 228 3360 or your nearest Hyatt Worldwide Reservation Centre.
-David
Last edited by LIH Prem; Sep 26, 2009 at 4:38 pm
Sep 26, 2009, 4:04 pm
#35
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,308
5. If I choose miles instead of points will my stay still count towards Free Nights or 3,000 bonus points?
Per the Terms of the promotion, you must choose points for your eligible stay in order to receive credit for free nights with double stay credit OR 3,000 bonus points with double stay credit.
Per the Terms of the promotion, you must choose points for your eligible stay in order to receive credit for free nights with double stay credit OR 3,000 bonus points with double stay credit.
I'm not testing this (I'm still taking points + the 3k points), so if you are, I would get confirmation from GPC first.
-David
Last edited by LIH Prem; Sep 26, 2009 at 4:10 pm
Sep 26, 2009, 5:17 pm
#36
Join Date: Mar 2007
Location: ABQ & RNO
Programs: AA EXP 4MM, Piper Dakota, Admirals Club, Hyatt Glob, Hilton Gold, Wyndham Diamond
Posts: 1,426
To receive one (1) free night you must be a Hyatt Gold Passport member, register for the promotion provide your Hyatt Gold Passport account number at reservation/check-in, be a registered guest physically occupying the room to which you are registered and pay an Eligible Rate.
To receive bonus points, you must be a Hyatt Gold Passport member during the Promotion Period, register for the promotion, provide your Hyatt Gold Passport account number at reservation/check-in, be a registered guest physically occupying the room to which you are registered, choose points for your stay and pay an Eligible Rate for your stay.
However this seems contrary to what Mr. Jeff Zidell, Vice President, Hyatt Gold Passport has provided:
5. If I choose miles instead of points will my stay still count towards Free Nights or 3,000 bonus points?
Per the Terms of the promotion, you must choose points for your eligible stay in order to receive credit for free nights with double stay credit OR 3,000 bonus points with double stay credit.
So why didn't the T&Cs of the FFN offer say that you must choose points for your stay ? It seems that Mr. Zidell may not be correct, with regard to the T&Cs when he states that the say "you must choose points" to get FFN. That language was left out of the T&Cs for FFN.
We need GP to clarify this
Sep 26, 2009, 5:24 pm
#37
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Sep 27, 2009, 4:37 am
#38
Join Date: Jul 2007
Posts: 567
Independently, I don’t see any advantage for waiting to register later, if – and this is important – you chose FFN (and not bonus GP points) as your personal promotional award. Please note, that you may elect to earn either GP points (and bonus points) or travel partner currency (and bonus “miles” including 1W bonus points, if applicable) at every stay.
Sep 27, 2009, 5:41 am
#39
Join Date: Jul 2007
Posts: 567
As if often the case, the above is just incorrect info from the CSR. You won't automatically get FFN credit for a stay that ends after Jan 31st, however a simple 30 second phone call will yield the 1/2 an FFN credit you are looking for. Way too often these days the Hyatt CSRs don't know what they are talking about, sometimes even the Diamond CSRs (or should I say Diamond "Reservation Agents" 
).
).On contrary to other FGPs, a stay is called “in” if the check-out day takes place within promotion period. Consequently, everybody is happy if s/he stays from 9/28 to 10/1/09 but unhappy from 1/31 to 2/01/10. However – as you know – GP adjusted our account to our advantage manually in the past, if requested and I am confident they will do it in the future too.
As this is a gesture of goodwill and no obligation do you have proof that CSR was legitimate to make an unwritten benefit public? Which answer do you expect if someone asks for a written “confirmation” that GP will extend FFN redemption period?
Sep 27, 2009, 10:11 am
#40
Join Date: Mar 2007
Location: ABQ & RNO
Programs: AA EXP 4MM, Piper Dakota, Admirals Club, Hyatt Glob, Hilton Gold, Wyndham Diamond
Posts: 1,426
From GP:
Thank you for contacting Hyatt Gold Passport Customer Service. I
appreciate the opportunity to assist you.
For the free night selection of the Next Big Thing promotion, you can
choose to earn miles for your stays.
Thank you for contacting Hyatt Gold Passport Customer Service. I
appreciate the opportunity to assist you.
For the free night selection of the Next Big Thing promotion, you can
choose to earn miles for your stays.
Sep 27, 2009, 8:06 pm
#41
Join Date: Sep 2008
Programs: AA Plat, SPG Plat, Hyatt D, HH Gold
Posts: 44
I didn't understand the response about booking FFN nights. Can we book FFN award rooms prior to having earned them? If so, I am sure most will be pre-booking on October 1st unless they have blocked off the nights with award points. The answer below in the original post just wasn't quite clear to me.
9. Must I wait until the free night award has posted to my account or may I call reservations now and reserve the room in advance?
Yes, you are able to make reservations utilizing these awards anytime after October 1, 2009. Please mention that you will be using The Next Big Thing free night award.
9. Must I wait until the free night award has posted to my account or may I call reservations now and reserve the room in advance?
Yes, you are able to make reservations utilizing these awards anytime after October 1, 2009. Please mention that you will be using The Next Big Thing free night award.
Sep 28, 2009, 4:58 pm
#42
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,746
5. If I choose miles instead of points will my stay still count towards Free Nights or 3,000 bonus points?
Per the Terms of the promotion, you must choose points for your eligible stay in order to receive credit for free nights with double stay credit OR 3,000 bonus points with double stay credit...
Per the Terms of the promotion, you must choose points for your eligible stay in order to receive credit for free nights with double stay credit OR 3,000 bonus points with double stay credit...
Please point out where it specifically says that you must choose points. It doesn't say in the T&C @:-)
When I called Hyatt CS earlier, the phone agent told me that I still would be eligible to receive free nights even if I chose miles. She said it would still be considered an eligible stay regardless of whether I chose points or miles.
When I called Hyatt CS earlier, the phone agent told me that I still would be eligible to receive free nights even if I chose miles. She said it would still be considered an eligible stay regardless of whether I chose points or miles.
3. If I have received a targeted offer can I combine that offer with The Next Big Thing?
Yes, if you are the recipient of a targeted offer you can earn this bonus in addition to your chosen preference of free nights or bonus points.
Yes, if you are the recipient of a targeted offer you can earn this bonus in addition to your chosen preference of free nights or bonus points.
Still, though I believe with some 90% certainty we can earn our UA bonus miles and FFNs at the same time, I'd be a lot more comfortable to have Hyatt affirmation. During the last FFN earning period, I was able to chose airline miles on a case by case basis, and still earn FFN credit. There was a Virgin bonus, so I did chose miles for a few stays.
Sep 28, 2009, 6:06 pm
#43
Join Date: Mar 2007
Location: ABQ & RNO
Programs: AA EXP 4MM, Piper Dakota, Admirals Club, Hyatt Glob, Hilton Gold, Wyndham Diamond
Posts: 1,426
Count me with BlissWorld
Still, though I believe with some 90% certainty we can earn our UA bonus miles and FFNs at the same time, I'd be a lot more comfortable to have Hyatt affirmation. During the last FFN earning period, I was able to chose airline miles on a case by case basis, and still earn FFN credit. There was a Virgin bonus, so I did chose miles for a few stays.
Still, though I believe with some 90% certainty we can earn our UA bonus miles and FFNs at the same time, I'd be a lot more comfortable to have Hyatt affirmation. During the last FFN earning period, I was able to chose airline miles on a case by case basis, and still earn FFN credit. There was a Virgin bonus, so I did chose miles for a few stays.
Sep 28, 2009, 6:18 pm
#44
Community Director Emerita
Join Date: Oct 2000
Location: Anywhere warm
Posts: 33,746
Sep 28, 2009, 7:26 pm
#45
Join Date: Nov 2000
Location: Upcountry Maui, HI
Posts: 13,308
I think you might want to confirm (if you need it/want it) if you are eligible for stay doubling if you select miles. Nothing in the t&c that excludes it, but still ... there is the general condition out when all else fails.
I'm still a bit concerned with FAQ #5, from the VP. It would be nice if GPC would offer some clarification here in this thread.
-David
I'm still a bit concerned with FAQ #5, from the VP. It would be nice if GPC would offer some clarification here in this thread.
-David
Last edited by LIH Prem; Sep 28, 2009 at 7:31 pm