Jul 1, 2013, 10:41 am
Last edit by: seawolf
Based upon requests, this is now a wiki - please feel free to edit - but please only post the suite that you are confirmed into and not what you ultimately get (eg PH Vendome books into Park Suite but many ultimately get a Park Executive Suite). I'll start with that one for formatting example - I will try to do refinements to this when I have some time later.
To check the room type you booked into, you may use Hyatt E-Concierge:
https://www.hyatte-concierge.com/Login.aspx
Americas
Argentina
PH Buenos Aires (Palacio Duhau) - Park Suite
PH Mendoza - Park Suite
Aruba
Hyatt Regency Aruba - Garden and Pool View Executive Suite (formerly Cayena Suite - only 3 available on property) Jan 2017
Brazil
GH Sao Paolo - Grand King Suite (Mar 2016)
Canada
Andaz Ottawa - Andaz Suite
HR Toronto - Deluxe Suite
Costa Rica
Andaz Peninsula Papagayo - Andaz Suite
Mexico
GH Playa Del Carmen - Grand Suite King
Ziva Cancun - Pyramid Suite
Ziva Puerto Vallarta - One Bedroom Plunge Pool Suite King (Feb 2016)
Ziva Los Cabos - Club Ocean View Master King or Double
USA
Arizona
HR Phoenix - Studio (Room type doesn't show on website, Mar 2016)
California
Andaz San Diego - Andaz Loft/Suite
Andaz West Hollywood - Andaz Suite
GH San Francisco - Executive Suite (not City View)
HR Huntington Beach - So Cal Suite is one used for DSU availability
HR Indian Wells - Executive Suite or Hospitality Suite (these rooms don't show for booking online, so no way to see availability without calling)
HR La Jolla, CA - Studio Suite
HR Long Beach - Harbor Suite (Jan 2016)
HR Mission Bay Resort and Spa - Waterfront Suite King
HR Monterey, CA - Monterey Suite
HR San Francisco - Balcony Suite
Hyatt Carmel Highlands - Townhouse
Hyatt Fisherman's Wharf - Executive Suite
GH Manchester, San Diego - Signature/Conference Suite
Hyatt The Pike, Long Beach, CA - Master Suite
PH Aviara - Park Luxury Suite
Colorado
GH Denver - Executive Suite
HR Denver Tech Center - Hospitality Suite
Connecticut
HR Greenwich - Fairfield Suite (Feb 2016)
Florida
GH Tampa Bay - Premier Suite
HR Clearwater - 1 Bedroom Suite
HR Grand Cypress - Executive Suite
HR Coconut Point Bonita Springs - Bay Suite (Feb 2016..."junior suite" in Hyatt system)
HR Miami - Miami Suite
Georgia
Andaz Savannah - Andaz Loft
GH Atlanta in Buckhead - Executive Suite
Hawaii
Andaz Maui - Partial View Andaz Suite
GH Kauai - Garden Suite
HR Maui - Ocean Suite
HR Waikiki - 'Parlor' Suite
Illinois
HR Chicago - Junior Suite
HR O'Hare - Regency Suite (Apr 2016)
PH Chicago - Grand Executive Suite (Mar 2016)
PH Chicago - Grand Executive Suite (Oct 2017). Described as "This is a standard suite." on their website.
PH Chicago - Park Suite (Nov 2017). Described as "This is a standard suite." on their website.
Louisiana
Hyatt Regency New Orleans - Executive Junior Suite (Dec 2016)
Maryland
Hyatt Chesapeake Bay: Chesapeake Suite
Massachusetts
HR Boston - Executive Suite (March 2016)
HR Boston - Used TSU for Executive Suite - proactively upgraded to VIP Suite at check-in (November 2019)
HR Boston Harbor - Junior Suite
Minnesota
HR Bloomington-Minneapolis- Regency Suite
HR Minneapolis - Executive Suite
Missouri
HR St. Louis - Junior Suite
New Jersey
HR Jersey City - Hudson River Suite or Ellis/Bridal Suite
New Mexico
HR Albuquerque - Junior Suite (Mar 2016)
New York
Andaz 5th Ave - Balcony Suite (Jan 2017)
Andaz Wall Street - Andaz Suite
GH New York - Junior Suite
Hyatt Times Square - Corner Suite (Feb 2017)
PH New York - Junior Suite
Outlying Islands
Hyatt Regency Guam - Regency Suite King/Twin (Jan 2017)
Rhode Island
HR Newport - Bi-level Suite (Jan 2016)
Texas
HR Austin - River View Suite (May 2016)
HR Houston Galleria - Regency Suite King (May 2017)
GH San Antonio - Hospitality Suite (Feb 2017)
Utah
Hyatt Centric Park City - 1 BDRM Residence with Queen Bed (Mar 2016)
Virginia
HR Fairfax - Panoramic Suite
HR Reston - Conference Suite
Hyatt Arlington - Executive Suite
Washington
GH Seattle - Emerald Suite
Hyatt at Olive 8, Seattle - Luxury King Suite
Washington D.C.
GH Washington - One Bedroom Grand Suite
HR Dulles - Executive Suite (Mar 2016 - don't do it, according to this post)
PH Washington DC- Park Suite as of 12/2014 (previously Park Executive Suite)
Africa
Tanzania
PH Zanzibar - Park Suite King
Asia
Cambodia
PH Siem Reap - Park Suite King
China
GH Beijing - Grand Suite
GH Sanya - Grand Suite King (Oct 2016)
GH Shanghai - Grand Suite King
Hyatt on the Bund, Shanghai - Bund Suite King
PH Ningbo - Park Suite King
PH Shanghai - Park Suite King
Hong Kong
GH Hong Kong - Grand Suite, floors 12-19
HR Tsim Sha Tsui - Regency Suite King, floors 17 and lower
HR Sha Tin - Regency Suite King
India
GH Mumbai - Grand Suite King
HR Delhi - Regency Suite King
HR Mumbai - Regency Suite (Nov 2016)
Hyatt Bangalore MG Road - Hyatt Suite
PH Hyderabad - Park Suite King (March 2016)
Indonesia
GH Bali - Grand Suite King
HR Bandung - Regency Suite King (left Hyatt)
HR Yogyakarta - Regency Suite King
Bali Hyatt - Regency Suite King
Japan
Andaz Tokyo - Not eligible
GH Fukuoka - Grand Suite
GH Tokyo - Grand Executive Suite
HR Hakone Resort and Spa - Regency Suite Twin
HR Osaka - Regency Suite King or Twin
HR Tokyo - Regency Suite or Atrium Suite
HR Kyoto - Not eligible
PH Tokyo - Park Suite King or Twin
Malaysia
GH Kuala Lumpur - Grand Suite (105 sqm corner suite)
HR Kinabalu - Regency Exec Suite
HR Kuantan - Regency Suite (under renovation)
Singapore
Andaz Singapore - Studio Suite
GH Singapore - Grand Duplex Suite; Grand Suite usually allowed for mobility issues
South Korea
GH Incheon - Grand Suite King
GH Seoul - Grand Suite King
PH Busan - Park Executive suite, Marina view Executive suite
PH Seoul - Park Suite
Taiwan
GH Taipei - Grand Suite
Thailand
GH Erawan Bangkok - Grand Suite King
HR Phuket Resort - Regency Suite King, two bedrooms (Nov 2016)
HR Hua Hin - Regency Suite King
Vietnam
HR Danang - Regency Suite
Australia
Melbourne
GH Melbourne - Grand Suite King
PH Canberra - Park Suite King
PH Melbourne - Park Suite
Perth
HR Perth - Regency Suite King
Europe
Austria
PH Vienna - Park Suite (March 2016)
France
GH Cannes Hotel Martinez - Junior Suite
HR Nice Palais de la Méditerranée - Premium Suite
HR Paris Etoile - Regency Suite
PH Paris Vendome - Park Suite
Germany
GH Berlin - Grand Suite
HR Cologne - Regency Suite
HR Dusseldorf - Regency Suite
HR Mainz - Regency Suite (only 2 of them)
PH Hamburg - Park Suite
Greece
HR Thessaloniki - Deluxe room
Netherlands
Andaz Amsterdam - Andaz Suite
Russia
PH Moscow Ararat - Park Suite King
Switzerland
PH Zurich - Park Suite King
Turkey
GH Istanbul - Grand Suite
PH Istanbul - Park Suite
UK
Andaz London - Andaz Suite
HR Birmingham - Club Deluxe King (but as of July14 this is now a proper suite, ie bedroom closed off from living room)
HR London The Churchill - Regency Suite King
Ukraine
HR Kiev - Regency Suite King
Middle East
Egypt
HR Sharm el Sheikh - Regency Suite King (Ground Floor. Can 'downgrade' to a top floor Club Deluxe King).
UAE
GH Dubai - Grand Suite
HR Dubai - Regency Suite
Hyatt Capital Gate Abu Dhabi - Capital Suite
PH Abu Dhabi - Park Suite
PH Dubai - Park Suite
To check the room type you booked into, you may use Hyatt E-Concierge:
https://www.hyatte-concierge.com/Login.aspx
Americas
Argentina
PH Buenos Aires (Palacio Duhau) - Park Suite
PH Mendoza - Park Suite
Aruba
Hyatt Regency Aruba - Garden and Pool View Executive Suite (formerly Cayena Suite - only 3 available on property) Jan 2017
Brazil
GH Sao Paolo - Grand King Suite (Mar 2016)
Canada
Andaz Ottawa - Andaz Suite
HR Toronto - Deluxe Suite
Costa Rica
Andaz Peninsula Papagayo - Andaz Suite
Mexico
GH Playa Del Carmen - Grand Suite King
Ziva Cancun - Pyramid Suite
Ziva Puerto Vallarta - One Bedroom Plunge Pool Suite King (Feb 2016)
Ziva Los Cabos - Club Ocean View Master King or Double
USA
Arizona
HR Phoenix - Studio (Room type doesn't show on website, Mar 2016)
California
Andaz San Diego - Andaz Loft/Suite
Andaz West Hollywood - Andaz Suite
GH San Francisco - Executive Suite (not City View)
HR Huntington Beach - So Cal Suite is one used for DSU availability
HR Indian Wells - Executive Suite or Hospitality Suite (these rooms don't show for booking online, so no way to see availability without calling)
HR La Jolla, CA - Studio Suite
HR Long Beach - Harbor Suite (Jan 2016)
HR Mission Bay Resort and Spa - Waterfront Suite King
HR Monterey, CA - Monterey Suite
HR San Francisco - Balcony Suite
Hyatt Carmel Highlands - Townhouse
Hyatt Fisherman's Wharf - Executive Suite
GH Manchester, San Diego - Signature/Conference Suite
Hyatt The Pike, Long Beach, CA - Master Suite
PH Aviara - Park Luxury Suite
Colorado
GH Denver - Executive Suite
HR Denver Tech Center - Hospitality Suite
Connecticut
HR Greenwich - Fairfield Suite (Feb 2016)
Florida
GH Tampa Bay - Premier Suite
HR Clearwater - 1 Bedroom Suite
HR Grand Cypress - Executive Suite
HR Coconut Point Bonita Springs - Bay Suite (Feb 2016..."junior suite" in Hyatt system)
HR Miami - Miami Suite
Georgia
Andaz Savannah - Andaz Loft
GH Atlanta in Buckhead - Executive Suite
Hawaii
Andaz Maui - Partial View Andaz Suite
GH Kauai - Garden Suite
HR Maui - Ocean Suite
HR Waikiki - 'Parlor' Suite
Illinois
HR Chicago - Junior Suite
HR O'Hare - Regency Suite (Apr 2016)
PH Chicago - Grand Executive Suite (Mar 2016)
PH Chicago - Grand Executive Suite (Oct 2017). Described as "This is a standard suite." on their website.
PH Chicago - Park Suite (Nov 2017). Described as "This is a standard suite." on their website.
Louisiana
Hyatt Regency New Orleans - Executive Junior Suite (Dec 2016)
Maryland
Hyatt Chesapeake Bay: Chesapeake Suite
Massachusetts
HR Boston - Executive Suite (March 2016)
HR Boston - Used TSU for Executive Suite - proactively upgraded to VIP Suite at check-in (November 2019)
HR Boston Harbor - Junior Suite
Minnesota
HR Bloomington-Minneapolis- Regency Suite
HR Minneapolis - Executive Suite
Missouri
HR St. Louis - Junior Suite
New Jersey
HR Jersey City - Hudson River Suite or Ellis/Bridal Suite
New Mexico
HR Albuquerque - Junior Suite (Mar 2016)
New York
Andaz 5th Ave - Balcony Suite (Jan 2017)
Andaz Wall Street - Andaz Suite
GH New York - Junior Suite
Hyatt Times Square - Corner Suite (Feb 2017)
PH New York - Junior Suite
Outlying Islands
Hyatt Regency Guam - Regency Suite King/Twin (Jan 2017)
Rhode Island
HR Newport - Bi-level Suite (Jan 2016)
Texas
HR Austin - River View Suite (May 2016)
HR Houston Galleria - Regency Suite King (May 2017)
GH San Antonio - Hospitality Suite (Feb 2017)
Utah
Hyatt Centric Park City - 1 BDRM Residence with Queen Bed (Mar 2016)
Virginia
HR Fairfax - Panoramic Suite
HR Reston - Conference Suite
Hyatt Arlington - Executive Suite
Washington
GH Seattle - Emerald Suite
Hyatt at Olive 8, Seattle - Luxury King Suite
Washington D.C.
GH Washington - One Bedroom Grand Suite
HR Dulles - Executive Suite (Mar 2016 - don't do it, according to this post)
PH Washington DC- Park Suite as of 12/2014 (previously Park Executive Suite)
Africa
Tanzania
PH Zanzibar - Park Suite King
Asia
Cambodia
PH Siem Reap - Park Suite King
China
GH Beijing - Grand Suite
GH Sanya - Grand Suite King (Oct 2016)
GH Shanghai - Grand Suite King
Hyatt on the Bund, Shanghai - Bund Suite King
PH Ningbo - Park Suite King
PH Shanghai - Park Suite King
Hong Kong
GH Hong Kong - Grand Suite, floors 12-19
HR Tsim Sha Tsui - Regency Suite King, floors 17 and lower
HR Sha Tin - Regency Suite King
India
GH Mumbai - Grand Suite King
HR Delhi - Regency Suite King
HR Mumbai - Regency Suite (Nov 2016)
Hyatt Bangalore MG Road - Hyatt Suite
PH Hyderabad - Park Suite King (March 2016)
Indonesia
GH Bali - Grand Suite King
HR Bandung - Regency Suite King (left Hyatt)
HR Yogyakarta - Regency Suite King
Bali Hyatt - Regency Suite King
Japan
Andaz Tokyo - Not eligible
GH Fukuoka - Grand Suite
GH Tokyo - Grand Executive Suite
HR Hakone Resort and Spa - Regency Suite Twin
HR Osaka - Regency Suite King or Twin
HR Tokyo - Regency Suite or Atrium Suite
HR Kyoto - Not eligible
PH Tokyo - Park Suite King or Twin
Malaysia
GH Kuala Lumpur - Grand Suite (105 sqm corner suite)
HR Kinabalu - Regency Exec Suite
HR Kuantan - Regency Suite (under renovation)
Singapore
Andaz Singapore - Studio Suite
GH Singapore - Grand Duplex Suite; Grand Suite usually allowed for mobility issues
South Korea
GH Incheon - Grand Suite King
GH Seoul - Grand Suite King
PH Busan - Park Executive suite, Marina view Executive suite
PH Seoul - Park Suite
Taiwan
GH Taipei - Grand Suite
Thailand
GH Erawan Bangkok - Grand Suite King
HR Phuket Resort - Regency Suite King, two bedrooms (Nov 2016)
HR Hua Hin - Regency Suite King
Vietnam
HR Danang - Regency Suite
Australia
Melbourne
GH Melbourne - Grand Suite King
PH Canberra - Park Suite King
PH Melbourne - Park Suite
Perth
HR Perth - Regency Suite King
Europe
Austria
PH Vienna - Park Suite (March 2016)
France
GH Cannes Hotel Martinez - Junior Suite
HR Nice Palais de la Méditerranée - Premium Suite
HR Paris Etoile - Regency Suite
PH Paris Vendome - Park Suite
Germany
GH Berlin - Grand Suite
HR Cologne - Regency Suite
HR Dusseldorf - Regency Suite
HR Mainz - Regency Suite (only 2 of them)
PH Hamburg - Park Suite
Greece
HR Thessaloniki - Deluxe room
Netherlands
Andaz Amsterdam - Andaz Suite
Russia
PH Moscow Ararat - Park Suite King
Switzerland
PH Zurich - Park Suite King
Turkey
GH Istanbul - Grand Suite
PH Istanbul - Park Suite
UK
Andaz London - Andaz Suite
HR Birmingham - Club Deluxe King (but as of July14 this is now a proper suite, ie bedroom closed off from living room)
HR London The Churchill - Regency Suite King
Ukraine
HR Kiev - Regency Suite King
Middle East
Egypt
HR Sharm el Sheikh - Regency Suite King (Ground Floor. Can 'downgrade' to a top floor Club Deluxe King).
UAE
GH Dubai - Grand Suite
HR Dubai - Regency Suite
Hyatt Capital Gate Abu Dhabi - Capital Suite
PH Abu Dhabi - Park Suite
PH Dubai - Park Suite
Official Confirmed Diamond Suite Upgrade Experiences MASTER THREAD (WIKI)
Sep 13, 2009, 8:50 pm
#121
Join Date: Nov 2002
Location: SEA
Programs: SPG Lifetime PP ; Hyatt Globalist ; Nexus
Posts: 950
Sep 14, 2009, 9:18 am
#122
Join Date: Jun 2003
Posts: 1,952
Park Hyatt Shanghai
1.) Park Hyatt Shanghai
2.) Park Suite King http://shanghai.park.hyatt.com/hyatt...ocale=&start=5
3.) 130 sq. metre
4.) 1 bedroom, 1 full bathroom, 1 guest washroon
5.) Excellent upgrade A+
6.) Room is per description and pictures on Hyatt website
I was on a Management Comp Stay (i.e. free night) for the first night, and then on corporate rate of RMB 1,800 for the second night. I used my Diamond Suite Upgrade to upgrade the second night. Upon checkin today, found out the hotel had upgraded both nights to the Park Suite King.
2.) Park Suite King http://shanghai.park.hyatt.com/hyatt...ocale=&start=5
3.) 130 sq. metre
4.) 1 bedroom, 1 full bathroom, 1 guest washroon
5.) Excellent upgrade A+
6.) Room is per description and pictures on Hyatt website
I was on a Management Comp Stay (i.e. free night) for the first night, and then on corporate rate of RMB 1,800 for the second night. I used my Diamond Suite Upgrade to upgrade the second night. Upon checkin today, found out the hotel had upgraded both nights to the Park Suite King.
Sep 14, 2009, 3:09 pm
#123
FlyerTalk Evangelist
Join Date: Sep 1999
Location: Toronto, Ontario, Canada
Programs: OWEmerald; STARGold; BonvoyPlat; IHGPlat/Amb; HiltonGold; A|ClubPat; AirMilesPlat
Posts: 38,186
Louisville
1. Name and location of hotel
Hyatt Regency, Louisville KY
2. Suite type (and link of room from hyatt.com individual property page if possible)
Corner Parlour/Bedroom linked rooms, 11th floor
3. # of Sq Ft
Don't know.
4. # of Bedrooms (Studio/Jr/1/2) and # of Bathrooms (1/1.5/2)
Normal one-bedroom, king bed with bathroom; Parlour room with sofa (fold out bed) and table, no bed, bathroom.
5. Were you happy with the upgrade? What grade would you give it
Yes, for this property a B (could have been higher floor)
6. Any other info (location/view/relative price vs normal rooms/etc) and pics if you want
Kept receiving double advance emails since each room appeared separately.
Hyatt Regency, Louisville KY
2. Suite type (and link of room from hyatt.com individual property page if possible)
Corner Parlour/Bedroom linked rooms, 11th floor
3. # of Sq Ft
Don't know.
4. # of Bedrooms (Studio/Jr/1/2) and # of Bathrooms (1/1.5/2)
Normal one-bedroom, king bed with bathroom; Parlour room with sofa (fold out bed) and table, no bed, bathroom.
5. Were you happy with the upgrade? What grade would you give it
Yes, for this property a B (could have been higher floor)
6. Any other info (location/view/relative price vs normal rooms/etc) and pics if you want
Kept receiving double advance emails since each room appeared separately.
Sep 19, 2009, 6:56 pm
#124
Join Date: May 2008
Posts: 236
1. Name and location of hotel
Grand Hyatt Beijing, China
2. Suite type
confirmed as 'Grand Suite King'. Was located on Club level (17/F)
3. # of Sq Ft
54 - 58 sqm as per e-concierge confirmation
4. # of Bedrooms (Studio/Jr/1/2) and # of Bathrooms (1/1.5/2)
1 Bedroom 1 Bathroom
5. Were you happy with the upgrade? What grade would you give it (A/B/C/D/F)
B (all fine but no A as I'm very spoilt)
6. Any other info (location/view/relative price vs normal rooms/etc) and pics if you want
Had some trouble to get the upgrade cert applied (took 5+ days and 2 calls plus 1 email), used the 100 off cert without issues, had some minor trouble since the previous guest raided the minibar and they tried to charge me (lounge staff looking deep into my eyes and asked 'you really did not take all this stuff?' me: 'No!' staff:'OK. Will take care of it. You will not see this on your final bill.' me: 'thanks!'). Lounge better staffed and more professional as Westin Financial Street Beijing but smaller selection. Would go back any time. Made in China restaurant on 1/F is very nice - reservation required 2-3 days in advance.
I uploaded some pics to flickr. Have a look.
Grand Hyatt Beijing, China
2. Suite type
confirmed as 'Grand Suite King'. Was located on Club level (17/F)
3. # of Sq Ft
54 - 58 sqm as per e-concierge confirmation
4. # of Bedrooms (Studio/Jr/1/2) and # of Bathrooms (1/1.5/2)
1 Bedroom 1 Bathroom
5. Were you happy with the upgrade? What grade would you give it (A/B/C/D/F)
B (all fine but no A as I'm very spoilt)
6. Any other info (location/view/relative price vs normal rooms/etc) and pics if you want
Had some trouble to get the upgrade cert applied (took 5+ days and 2 calls plus 1 email), used the 100 off cert without issues, had some minor trouble since the previous guest raided the minibar and they tried to charge me (lounge staff looking deep into my eyes and asked 'you really did not take all this stuff?' me: 'No!' staff:'OK. Will take care of it. You will not see this on your final bill.' me: 'thanks!'). Lounge better staffed and more professional as Westin Financial Street Beijing but smaller selection. Would go back any time. Made in China restaurant on 1/F is very nice - reservation required 2-3 days in advance.
I uploaded some pics to flickr. Have a look.
Sep 20, 2009, 2:21 pm
#125
Join Date: Dec 2008
Location: PHX
Programs: UA 1K, AA EXP, Hyatt Globalist, IHG Plat, HH Gold, Marriott Gold, Hertz PC, Avis PC
Posts: 144
Hyatt Regency Waikiki
1. Hyatt Regency Waikiki
2. Originally confirmed as a connecting suite (basically 2 standard rooms connected for increased space), but upon check-in, was given their "One Bedroom Suite", which was quite large.
3. Approximately 1000-1200 sq. ft.
4. 1 Bedroom (King), 1 large bathroom, 1 huge living room/dining room area, wet bar, separate 1/2 bathroom on the side. Wide balcony overlooking Waikiki beach and the ocean.
5. Very happy with the upgrade. There was plenty of space to relax and hang out. (A)
6. The suite is located on the 39th floor (3910) of the Ewa tower. The Regency Club is in the Diamond tower, which requires a 5-10 minute journey across the property. No big deal for free food and drink.
As a side note, I also booked 2 guest rooms (advance purchase, city view) for my family who was traveling with me. When we checked in, they received the Penthouse Suite (4065) instead of the 2 guest rooms
This was located on the 40th floor of the Diamond tower. Approximately 1300-1500 sq. feet. 2 full bedrooms, 1 huge living/dining room area, 2 full bathrooms, wet bar, and wide balconies overlooking Waikiki beach, Diamond head, the ocean and the city.
Diamond status pays off ^
2. Originally confirmed as a connecting suite (basically 2 standard rooms connected for increased space), but upon check-in, was given their "One Bedroom Suite", which was quite large.
3. Approximately 1000-1200 sq. ft.
4. 1 Bedroom (King), 1 large bathroom, 1 huge living room/dining room area, wet bar, separate 1/2 bathroom on the side. Wide balcony overlooking Waikiki beach and the ocean.
5. Very happy with the upgrade. There was plenty of space to relax and hang out. (A)
6. The suite is located on the 39th floor (3910) of the Ewa tower. The Regency Club is in the Diamond tower, which requires a 5-10 minute journey across the property. No big deal for free food and drink.
As a side note, I also booked 2 guest rooms (advance purchase, city view) for my family who was traveling with me. When we checked in, they received the Penthouse Suite (4065) instead of the 2 guest rooms
This was located on the 40th floor of the Diamond tower. Approximately 1300-1500 sq. feet. 2 full bedrooms, 1 huge living/dining room area, 2 full bathrooms, wet bar, and wide balconies overlooking Waikiki beach, Diamond head, the ocean and the city. Diamond status pays off ^
Sep 20, 2009, 5:42 pm
#126
Join Date: Apr 2006
Location: RDU
Programs: Soon to be free agent...
Posts: 97
Park Hyatt Toronto
1. Park Hyatt Toronto
2. The "Blue Suite" in the South Tower, room 316
3. ~700 sq feet; not really sure as the PH website doesn't list this room. It and a corresponding 'Pink Suite' were designed to raise awareness of prostate cancer and breast cancer, respectively.
4. 1 Living Room, 1 Bedroom, 1 Bathroom
5. B+ ; reasonably happy
6. Hard to complain about any suite upgrade at a AAA rate of 169CAD for the last 4 nights of the Toronto Film Festival, however the wireless internet does not reach the suite so I had to go downstairs to the lobby to connect. There was a wired connection in the room, but I just had my iPhone. Also, the South Tower is the older tower so the ceilings are a little low, especially in the shower. And generally speaking, I will echo the comments of some of the people in the PH Toronto review thread about how the majority of the staff treat you like a criminal for asking about your Diamond benefits like free breakfast. Oh, and if you don't like the color blue then this room is not for you...it definitely lives up to its name.
2. The "Blue Suite" in the South Tower, room 316
3. ~700 sq feet; not really sure as the PH website doesn't list this room. It and a corresponding 'Pink Suite' were designed to raise awareness of prostate cancer and breast cancer, respectively.
4. 1 Living Room, 1 Bedroom, 1 Bathroom
5. B+ ; reasonably happy
6. Hard to complain about any suite upgrade at a AAA rate of 169CAD for the last 4 nights of the Toronto Film Festival, however the wireless internet does not reach the suite so I had to go downstairs to the lobby to connect. There was a wired connection in the room, but I just had my iPhone. Also, the South Tower is the older tower so the ceilings are a little low, especially in the shower. And generally speaking, I will echo the comments of some of the people in the PH Toronto review thread about how the majority of the staff treat you like a criminal for asking about your Diamond benefits like free breakfast. Oh, and if you don't like the color blue then this room is not for you...it definitely lives up to its name.
Sep 20, 2009, 11:23 pm
#127
Moderator: American AAdvantage & Marriott Bonvoy
Join Date: Oct 2002
Location: PHX
Programs: American ExPlat; Marriott/SPG Lifetime Plat; Hyatt Globalist
Posts: 8,116
Sep 22, 2009, 7:11 pm
#129
Join Date: Jun 2005
Location: MD, USA
Programs: UA- Pl (2MM), AA-Go, Delta-Silver, Hyatt-Globalist!, MR/SPG comb - Plat, Hilton - nada
Posts: 707
Just an FYI - not sure if anyone has posted about this before.
I made an online reservation (PH Saigon) a month ago. Confirmed upg with phone call to Diamond Res. Later cancelled the reservation (online).
I have been travelling and just now checked my account. It's been 2+ weeks since I cancelled and my Suite upg has NOT credited back to my account. Appears I have to call to get this back? Anyone else experienced this? Hope they don't claim I lose it?
I made an online reservation (PH Saigon) a month ago. Confirmed upg with phone call to Diamond Res. Later cancelled the reservation (online).
I have been travelling and just now checked my account. It's been 2+ weeks since I cancelled and my Suite upg has NOT credited back to my account. Appears I have to call to get this back? Anyone else experienced this? Hope they don't claim I lose it?
Sep 22, 2009, 10:08 pm
#130
Join Date: Jul 2009
Posts: 847
Just an FYI - not sure if anyone has posted about this before.
I made an online reservation (PH Saigon) a month ago. Confirmed upg with phone call to Diamond Res. Later cancelled the reservation (online).
I have been travelling and just now checked my account. It's been 2+ weeks since I cancelled and my Suite upg has NOT credited back to my account. Appears I have to call to get this back? Anyone else experienced this? Hope they don't claim I lose it?
I made an online reservation (PH Saigon) a month ago. Confirmed upg with phone call to Diamond Res. Later cancelled the reservation (online).
I have been travelling and just now checked my account. It's been 2+ weeks since I cancelled and my Suite upg has NOT credited back to my account. Appears I have to call to get this back? Anyone else experienced this? Hope they don't claim I lose it?
Sep 26, 2009, 4:39 am
#131
Join Date: Oct 2005
Location: United Arab Emirates & Arizona, USA
Programs: UA MM/1P, EK Au, QR, TK, Marriott Life Ti, Hilton Dia, IC Dia, Hyatt Glob, Accor Pt, Shangri-La
Posts: 4,525
1. Name and location of hotel
Grand Hyatt Cairo, Egypt
2. Suite type (and link of room from hyatt.com individual property page if possible)
Two-room suite with 1.5 bathrooms on 31st floor. The quality of the room seemed like the basic one at this hotel (although this was my first stay there). Best feature was the balcony outside of each room overlooking the Nile. Spectacular view.
3. # of Sq Ft
Smallish. The bedroom was probably the same size as, or even smaller than, a standard room, and the living room was a bit smaller than that.
4. # of Bedrooms (Studio/Jr/1/2) and # of Bathrooms (1/1.5/2)
King bed with bathroom. Entry into the suite by the living room, with half-bathroom by the front door.
5. Were you happy with the upgrade? What grade would you give it
It was fine. I am sure that this property has nicer suites, but it was adequate.
6. Any other info (location/view/relative price vs normal rooms/etc) and pics if you want
Was able to confirm the upgrade upon booking, about a month in advance of the stay.
However, upon check-in at the Grand Club, the agent seemed to have no knowledge of the Diamond Suite Upgrade program. He said something to the effect of, "I see that you booked a standard room and are upgrading to the suite with your Gold Passport points." When I explained that that was not the case, but rather I was using one of the free upgrade certificates that Diamond members receive each year, he didn't understand. I thought that this was strange, because, I told him, a suite should already be reserved/confirmed and the certificate debited from my account, so I am not sure what information he was looking at or what transaction he would have to execute to put me in the suite. He made a call to someone, and said OK, but I think that he still didn't understand. We'll see what happens in my account.
Grand Hyatt Cairo, Egypt
2. Suite type (and link of room from hyatt.com individual property page if possible)
Two-room suite with 1.5 bathrooms on 31st floor. The quality of the room seemed like the basic one at this hotel (although this was my first stay there). Best feature was the balcony outside of each room overlooking the Nile. Spectacular view.
3. # of Sq Ft
Smallish. The bedroom was probably the same size as, or even smaller than, a standard room, and the living room was a bit smaller than that.
4. # of Bedrooms (Studio/Jr/1/2) and # of Bathrooms (1/1.5/2)
King bed with bathroom. Entry into the suite by the living room, with half-bathroom by the front door.
5. Were you happy with the upgrade? What grade would you give it
It was fine. I am sure that this property has nicer suites, but it was adequate.
6. Any other info (location/view/relative price vs normal rooms/etc) and pics if you want
Was able to confirm the upgrade upon booking, about a month in advance of the stay.
However, upon check-in at the Grand Club, the agent seemed to have no knowledge of the Diamond Suite Upgrade program. He said something to the effect of, "I see that you booked a standard room and are upgrading to the suite with your Gold Passport points." When I explained that that was not the case, but rather I was using one of the free upgrade certificates that Diamond members receive each year, he didn't understand. I thought that this was strange, because, I told him, a suite should already be reserved/confirmed and the certificate debited from my account, so I am not sure what information he was looking at or what transaction he would have to execute to put me in the suite. He made a call to someone, and said OK, but I think that he still didn't understand. We'll see what happens in my account.
Last edited by mecabq; Sep 26, 2009 at 9:01 am
Sep 26, 2009, 4:45 am
#132
Join Date: Oct 2005
Location: United Arab Emirates & Arizona, USA
Programs: UA MM/1P, EK Au, QR, TK, Marriott Life Ti, Hilton Dia, IC Dia, Hyatt Glob, Accor Pt, Shangri-La
Posts: 4,525
1. Name and location of hotel
Park Hyatt Dubai
2. Suite type (and link of room from hyatt.com individual property page if possible)
Two-room suite with 1.5 bathrooms overlooking Dubai Creek.
3. # of Sq Ft
Very large living room with good-sized bedroom. Plasma TVs and DVD players in each room. The room had a large terrace, spanning both rooms, overlooking the creek. Nice sunsets here.
4. # of Bedrooms (Studio/Jr/1/2) and # of Bathrooms (1/1.5/2)
King bed with bathroom and another half-bathroom in the living room. The bathroom was an open style -- transparent glass over the shower, bathtub in the center of the room, and open half-walls between the bathroom and bedroom -- so the second guest had to remain in the living room to allow privacy for the bathroom user.
5. Were you happy with the upgrade? What grade would you give it
It was a beautiful room, typical for this property. I'd give it an A.
6. Any other info (location/view/relative price vs normal rooms/etc) and pics if you want
Was able to confirm the upgrade upon booking, about a month in advance of the stay. When I checked in, they informed me that I would be charged an additional AED 200 (about USD 55) per night for a second guest. Unfortunate, but I guess this is standard here.
All of the suites, I suppose, have one king bed, so I asked for and received a rollaway bed.
As many have commented on this forum, the service at this hotel is very average, i.e., a bit below what I would expect for a Park Hyatt. The front desk lady was not particularly friendly when we checked in, but besides that everything was prompt and professional.
Park Hyatt Dubai
2. Suite type (and link of room from hyatt.com individual property page if possible)
Two-room suite with 1.5 bathrooms overlooking Dubai Creek.
3. # of Sq Ft
Very large living room with good-sized bedroom. Plasma TVs and DVD players in each room. The room had a large terrace, spanning both rooms, overlooking the creek. Nice sunsets here.
4. # of Bedrooms (Studio/Jr/1/2) and # of Bathrooms (1/1.5/2)
King bed with bathroom and another half-bathroom in the living room. The bathroom was an open style -- transparent glass over the shower, bathtub in the center of the room, and open half-walls between the bathroom and bedroom -- so the second guest had to remain in the living room to allow privacy for the bathroom user.
5. Were you happy with the upgrade? What grade would you give it
It was a beautiful room, typical for this property. I'd give it an A.
6. Any other info (location/view/relative price vs normal rooms/etc) and pics if you want
Was able to confirm the upgrade upon booking, about a month in advance of the stay. When I checked in, they informed me that I would be charged an additional AED 200 (about USD 55) per night for a second guest. Unfortunate, but I guess this is standard here.
All of the suites, I suppose, have one king bed, so I asked for and received a rollaway bed.
As many have commented on this forum, the service at this hotel is very average, i.e., a bit below what I would expect for a Park Hyatt. The front desk lady was not particularly friendly when we checked in, but besides that everything was prompt and professional.
Sep 26, 2009, 4:56 am
#133
Join Date: Oct 2005
Location: United Arab Emirates & Arizona, USA
Programs: UA MM/1P, EK Au, QR, TK, Marriott Life Ti, Hilton Dia, IC Dia, Hyatt Glob, Accor Pt, Shangri-La
Posts: 4,525
1. Name and location of hotel
Grand Hyatt Doha
2. Suite type (and link of room from hyatt.com individual property page if possible)
Two-room suite with 1.5 bathrooms.
3. # of Sq Ft
The bedroom was typical of a standard room at the hotel, with the living room a bit smaller.
4. # of Bedrooms (Studio/Jr/1/2) and # of Bathrooms (1/1.5/2)
King bed in the bedroom, with adjoining bathroom, and another half-bathroom off of the living room. There are two doors connecting the bedroom with living room, one that opens toward the closet/bathroom area and the other on the opposite side of the room.
5. Were you happy with the upgrade? What grade would you give it
Maybe a C. There are rooms, apparently suites, with much bigger terraces, either much deeper than the one that I received and/or even wrapping around the corners of the building. This must be the lowest-category suite, located on the 4th floor (the lobby is the 2nd floor and the 5th floor, the highest, is the Grand Club floor).
6. Any other info (location/view/relative price vs normal rooms/etc) and pics if you want
I was able to confirm the upgrade upon booking, about a month in advance of the stay. All of the suites have one king bed, so I asked for a rollaway bed. When I checked in, the rooms manager came to greet me and told me that they had placed a normal twin bed in the living room, as opposed to a roll-away. This was an excellent service that really improved our stay.
This hotel is quite mediocre overall, in the finishing of the rooms, design of the outdoor areas, and especially the service -- although Grand Club evening service, the bar, and the Thai restaurant are very good. (I have tried to use the transportation to or from the airport, which is complimentary one-way for Diamond members, three times, and all three have been a fiasco, the concierge's effusive apologies notwithstanding.)
The Grand Club hasn't served breakfast all summer, and has been closed altogether for the last couple of months (during and after Ramadan), but the hotel is substituting great benefits -- complimentary breakfast in the restaurant; tea and other drinks throughout the day in the cafe; and snacks, drinks, and great dessert at the bar in the evening -- that are probably better than the Club's offerings.
Grand Hyatt Doha
2. Suite type (and link of room from hyatt.com individual property page if possible)
Two-room suite with 1.5 bathrooms.
3. # of Sq Ft
The bedroom was typical of a standard room at the hotel, with the living room a bit smaller.
4. # of Bedrooms (Studio/Jr/1/2) and # of Bathrooms (1/1.5/2)
King bed in the bedroom, with adjoining bathroom, and another half-bathroom off of the living room. There are two doors connecting the bedroom with living room, one that opens toward the closet/bathroom area and the other on the opposite side of the room.
5. Were you happy with the upgrade? What grade would you give it
Maybe a C. There are rooms, apparently suites, with much bigger terraces, either much deeper than the one that I received and/or even wrapping around the corners of the building. This must be the lowest-category suite, located on the 4th floor (the lobby is the 2nd floor and the 5th floor, the highest, is the Grand Club floor).
6. Any other info (location/view/relative price vs normal rooms/etc) and pics if you want
I was able to confirm the upgrade upon booking, about a month in advance of the stay. All of the suites have one king bed, so I asked for a rollaway bed. When I checked in, the rooms manager came to greet me and told me that they had placed a normal twin bed in the living room, as opposed to a roll-away. This was an excellent service that really improved our stay.
This hotel is quite mediocre overall, in the finishing of the rooms, design of the outdoor areas, and especially the service -- although Grand Club evening service, the bar, and the Thai restaurant are very good. (I have tried to use the transportation to or from the airport, which is complimentary one-way for Diamond members, three times, and all three have been a fiasco, the concierge's effusive apologies notwithstanding.)
The Grand Club hasn't served breakfast all summer, and has been closed altogether for the last couple of months (during and after Ramadan), but the hotel is substituting great benefits -- complimentary breakfast in the restaurant; tea and other drinks throughout the day in the cafe; and snacks, drinks, and great dessert at the bar in the evening -- that are probably better than the Club's offerings.
Sep 26, 2009, 10:13 am
#134
Join Date: May 2005
Location: DFW
Posts: 83
Hyatt Montreal
1. Hyatt Regency Montreal
2. Executive Suite
3. Not Sure -- It is two connecting rooms bedrooms.
4. 1 Living Room, 1 Bedroom, 2 Bathrooms - Essentially two rooms one of which has living room furniture and a desk
5. C ; It wasn't really a suite
6. Took 45 minutes to get checked in. Got to the connecting room and realized it had two beds instead of a king. Went back to the check in desk, had to wait another 20 minutes before getting a couple of connecting rooms with a single bed. The room was very ordinary with a 10 year old CRT and no wired internet. Overall, not very impressed with the suite or the property in general.
2. Executive Suite
3. Not Sure -- It is two connecting rooms bedrooms.
4. 1 Living Room, 1 Bedroom, 2 Bathrooms - Essentially two rooms one of which has living room furniture and a desk
5. C ; It wasn't really a suite
6. Took 45 minutes to get checked in. Got to the connecting room and realized it had two beds instead of a king. Went back to the check in desk, had to wait another 20 minutes before getting a couple of connecting rooms with a single bed. The room was very ordinary with a 10 year old CRT and no wired internet. Overall, not very impressed with the suite or the property in general.
Sep 28, 2009, 3:22 pm
#135
Join Date: Aug 2000
Location: Brooklyn, NY
Programs: AA PLT 2 MM, DL PLT
Posts: 507
1. Hyatt Grand Cypress, Orlando
2. VIP Suite, rooms 1508 and 1510
From Website: This deluxe 989-sq.-ft. suite in our luxurious Lake Buena Vista lodging features a central parlor offering premier upper-floor views of the pool, lake, gardens or city. Stylish decor reflecting the tropical beauty of central Florida includes a large sitting area, dining table for six, half bath, balcony and wireless Internet access. These spacious Lake Buena Vista accommodations include a connecting king bedroom with balcony and full bath.
4. 1 king bedroom, 2 bathrooms (bathrooms had shower only, and we didn't have a dining room table, instead we had a marble topped kitchen island that seated 3)
5. A+
Loved the Keurig coffeemaker and the wine refrigerator, even though we had no wine to put in it.
2. VIP Suite, rooms 1508 and 1510
From Website: This deluxe 989-sq.-ft. suite in our luxurious Lake Buena Vista lodging features a central parlor offering premier upper-floor views of the pool, lake, gardens or city. Stylish decor reflecting the tropical beauty of central Florida includes a large sitting area, dining table for six, half bath, balcony and wireless Internet access. These spacious Lake Buena Vista accommodations include a connecting king bedroom with balcony and full bath.
4. 1 king bedroom, 2 bathrooms (bathrooms had shower only, and we didn't have a dining room table, instead we had a marble topped kitchen island that seated 3)
5. A+
Loved the Keurig coffeemaker and the wine refrigerator, even though we had no wine to put in it.
Last edited by MoonPet; Sep 28, 2009 at 3:50 pm