Jul 1, 2013, 10:41 am
Last edit by: seawolf
Based upon requests, this is now a wiki - please feel free to edit - but please only post the suite that you are confirmed into and not what you ultimately get (eg PH Vendome books into Park Suite but many ultimately get a Park Executive Suite). I'll start with that one for formatting example - I will try to do refinements to this when I have some time later.
To check the room type you booked into, you may use Hyatt E-Concierge:
https://www.hyatte-concierge.com/Login.aspx
Americas
Argentina
PH Buenos Aires (Palacio Duhau) - Park Suite
PH Mendoza - Park Suite
Aruba
Hyatt Regency Aruba - Garden and Pool View Executive Suite (formerly Cayena Suite - only 3 available on property) Jan 2017
Brazil
GH Sao Paolo - Grand King Suite (Mar 2016)
Canada
Andaz Ottawa - Andaz Suite
HR Toronto - Deluxe Suite
Costa Rica
Andaz Peninsula Papagayo - Andaz Suite
Mexico
GH Playa Del Carmen - Grand Suite King
Ziva Cancun - Pyramid Suite
Ziva Puerto Vallarta - One Bedroom Plunge Pool Suite King (Feb 2016)
Ziva Los Cabos - Club Ocean View Master King or Double
USA
Arizona
HR Phoenix - Studio (Room type doesn't show on website, Mar 2016)
California
Andaz San Diego - Andaz Loft/Suite
Andaz West Hollywood - Andaz Suite
GH San Francisco - Executive Suite (not City View)
HR Huntington Beach - So Cal Suite is one used for DSU availability
HR Indian Wells - Executive Suite or Hospitality Suite (these rooms don't show for booking online, so no way to see availability without calling)
HR La Jolla, CA - Studio Suite
HR Long Beach - Harbor Suite (Jan 2016)
HR Mission Bay Resort and Spa - Waterfront Suite King
HR Monterey, CA - Monterey Suite
HR San Francisco - Balcony Suite
Hyatt Carmel Highlands - Townhouse
Hyatt Fisherman's Wharf - Executive Suite
GH Manchester, San Diego - Signature/Conference Suite
Hyatt The Pike, Long Beach, CA - Master Suite
PH Aviara - Park Luxury Suite
Colorado
GH Denver - Executive Suite
HR Denver Tech Center - Hospitality Suite
Connecticut
HR Greenwich - Fairfield Suite (Feb 2016)
Florida
GH Tampa Bay - Premier Suite
HR Clearwater - 1 Bedroom Suite
HR Grand Cypress - Executive Suite
HR Coconut Point Bonita Springs - Bay Suite (Feb 2016..."junior suite" in Hyatt system)
HR Miami - Miami Suite
Georgia
Andaz Savannah - Andaz Loft
GH Atlanta in Buckhead - Executive Suite
Hawaii
Andaz Maui - Partial View Andaz Suite
GH Kauai - Garden Suite
HR Maui - Ocean Suite
HR Waikiki - 'Parlor' Suite
Illinois
HR Chicago - Junior Suite
HR O'Hare - Regency Suite (Apr 2016)
PH Chicago - Grand Executive Suite (Mar 2016)
PH Chicago - Grand Executive Suite (Oct 2017). Described as "This is a standard suite." on their website.
PH Chicago - Park Suite (Nov 2017). Described as "This is a standard suite." on their website.
Louisiana
Hyatt Regency New Orleans - Executive Junior Suite (Dec 2016)
Maryland
Hyatt Chesapeake Bay: Chesapeake Suite
Massachusetts
HR Boston - Executive Suite (March 2016)
HR Boston - Used TSU for Executive Suite - proactively upgraded to VIP Suite at check-in (November 2019)
HR Boston Harbor - Junior Suite
Minnesota
HR Bloomington-Minneapolis- Regency Suite
HR Minneapolis - Executive Suite
Missouri
HR St. Louis - Junior Suite
New Jersey
HR Jersey City - Hudson River Suite or Ellis/Bridal Suite
New Mexico
HR Albuquerque - Junior Suite (Mar 2016)
New York
Andaz 5th Ave - Balcony Suite (Jan 2017)
Andaz Wall Street - Andaz Suite
GH New York - Junior Suite
Hyatt Times Square - Corner Suite (Feb 2017)
PH New York - Junior Suite
Outlying Islands
Hyatt Regency Guam - Regency Suite King/Twin (Jan 2017)
Rhode Island
HR Newport - Bi-level Suite (Jan 2016)
Texas
HR Austin - River View Suite (May 2016)
HR Houston Galleria - Regency Suite King (May 2017)
GH San Antonio - Hospitality Suite (Feb 2017)
Utah
Hyatt Centric Park City - 1 BDRM Residence with Queen Bed (Mar 2016)
Virginia
HR Fairfax - Panoramic Suite
HR Reston - Conference Suite
Hyatt Arlington - Executive Suite
Washington
GH Seattle - Emerald Suite
Hyatt at Olive 8, Seattle - Luxury King Suite
Washington D.C.
GH Washington - One Bedroom Grand Suite
HR Dulles - Executive Suite (Mar 2016 - don't do it, according to this post)
PH Washington DC- Park Suite as of 12/2014 (previously Park Executive Suite)
Africa
Tanzania
PH Zanzibar - Park Suite King
Asia
Cambodia
PH Siem Reap - Park Suite King
China
GH Beijing - Grand Suite
GH Sanya - Grand Suite King (Oct 2016)
GH Shanghai - Grand Suite King
Hyatt on the Bund, Shanghai - Bund Suite King
PH Ningbo - Park Suite King
PH Shanghai - Park Suite King
Hong Kong
GH Hong Kong - Grand Suite, floors 12-19
HR Tsim Sha Tsui - Regency Suite King, floors 17 and lower
HR Sha Tin - Regency Suite King
India
GH Mumbai - Grand Suite King
HR Delhi - Regency Suite King
HR Mumbai - Regency Suite (Nov 2016)
Hyatt Bangalore MG Road - Hyatt Suite
PH Hyderabad - Park Suite King (March 2016)
Indonesia
GH Bali - Grand Suite King
HR Bandung - Regency Suite King (left Hyatt)
HR Yogyakarta - Regency Suite King
Bali Hyatt - Regency Suite King
Japan
Andaz Tokyo - Not eligible
GH Fukuoka - Grand Suite
GH Tokyo - Grand Executive Suite
HR Hakone Resort and Spa - Regency Suite Twin
HR Osaka - Regency Suite King or Twin
HR Tokyo - Regency Suite or Atrium Suite
HR Kyoto - Not eligible
PH Tokyo - Park Suite King or Twin
Malaysia
GH Kuala Lumpur - Grand Suite (105 sqm corner suite)
HR Kinabalu - Regency Exec Suite
HR Kuantan - Regency Suite (under renovation)
Singapore
Andaz Singapore - Studio Suite
GH Singapore - Grand Duplex Suite; Grand Suite usually allowed for mobility issues
South Korea
GH Incheon - Grand Suite King
GH Seoul - Grand Suite King
PH Busan - Park Executive suite, Marina view Executive suite
PH Seoul - Park Suite
Taiwan
GH Taipei - Grand Suite
Thailand
GH Erawan Bangkok - Grand Suite King
HR Phuket Resort - Regency Suite King, two bedrooms (Nov 2016)
HR Hua Hin - Regency Suite King
Vietnam
HR Danang - Regency Suite
Australia
Melbourne
GH Melbourne - Grand Suite King
PH Canberra - Park Suite King
PH Melbourne - Park Suite
Perth
HR Perth - Regency Suite King
Europe
Austria
PH Vienna - Park Suite (March 2016)
France
GH Cannes Hotel Martinez - Junior Suite
HR Nice Palais de la Méditerranée - Premium Suite
HR Paris Etoile - Regency Suite
PH Paris Vendome - Park Suite
Germany
GH Berlin - Grand Suite
HR Cologne - Regency Suite
HR Dusseldorf - Regency Suite
HR Mainz - Regency Suite (only 2 of them)
PH Hamburg - Park Suite
Greece
HR Thessaloniki - Deluxe room
Netherlands
Andaz Amsterdam - Andaz Suite
Russia
PH Moscow Ararat - Park Suite King
Switzerland
PH Zurich - Park Suite King
Turkey
GH Istanbul - Grand Suite
PH Istanbul - Park Suite
UK
Andaz London - Andaz Suite
HR Birmingham - Club Deluxe King (but as of July14 this is now a proper suite, ie bedroom closed off from living room)
HR London The Churchill - Regency Suite King
Ukraine
HR Kiev - Regency Suite King
Middle East
Egypt
HR Sharm el Sheikh - Regency Suite King (Ground Floor. Can 'downgrade' to a top floor Club Deluxe King).
UAE
GH Dubai - Grand Suite
HR Dubai - Regency Suite
Hyatt Capital Gate Abu Dhabi - Capital Suite
PH Abu Dhabi - Park Suite
PH Dubai - Park Suite
To check the room type you booked into, you may use Hyatt E-Concierge:
https://www.hyatte-concierge.com/Login.aspx
Americas
Argentina
PH Buenos Aires (Palacio Duhau) - Park Suite
PH Mendoza - Park Suite
Aruba
Hyatt Regency Aruba - Garden and Pool View Executive Suite (formerly Cayena Suite - only 3 available on property) Jan 2017
Brazil
GH Sao Paolo - Grand King Suite (Mar 2016)
Canada
Andaz Ottawa - Andaz Suite
HR Toronto - Deluxe Suite
Costa Rica
Andaz Peninsula Papagayo - Andaz Suite
Mexico
GH Playa Del Carmen - Grand Suite King
Ziva Cancun - Pyramid Suite
Ziva Puerto Vallarta - One Bedroom Plunge Pool Suite King (Feb 2016)
Ziva Los Cabos - Club Ocean View Master King or Double
USA
Arizona
HR Phoenix - Studio (Room type doesn't show on website, Mar 2016)
California
Andaz San Diego - Andaz Loft/Suite
Andaz West Hollywood - Andaz Suite
GH San Francisco - Executive Suite (not City View)
HR Huntington Beach - So Cal Suite is one used for DSU availability
HR Indian Wells - Executive Suite or Hospitality Suite (these rooms don't show for booking online, so no way to see availability without calling)
HR La Jolla, CA - Studio Suite
HR Long Beach - Harbor Suite (Jan 2016)
HR Mission Bay Resort and Spa - Waterfront Suite King
HR Monterey, CA - Monterey Suite
HR San Francisco - Balcony Suite
Hyatt Carmel Highlands - Townhouse
Hyatt Fisherman's Wharf - Executive Suite
GH Manchester, San Diego - Signature/Conference Suite
Hyatt The Pike, Long Beach, CA - Master Suite
PH Aviara - Park Luxury Suite
Colorado
GH Denver - Executive Suite
HR Denver Tech Center - Hospitality Suite
Connecticut
HR Greenwich - Fairfield Suite (Feb 2016)
Florida
GH Tampa Bay - Premier Suite
HR Clearwater - 1 Bedroom Suite
HR Grand Cypress - Executive Suite
HR Coconut Point Bonita Springs - Bay Suite (Feb 2016..."junior suite" in Hyatt system)
HR Miami - Miami Suite
Georgia
Andaz Savannah - Andaz Loft
GH Atlanta in Buckhead - Executive Suite
Hawaii
Andaz Maui - Partial View Andaz Suite
GH Kauai - Garden Suite
HR Maui - Ocean Suite
HR Waikiki - 'Parlor' Suite
Illinois
HR Chicago - Junior Suite
HR O'Hare - Regency Suite (Apr 2016)
PH Chicago - Grand Executive Suite (Mar 2016)
PH Chicago - Grand Executive Suite (Oct 2017). Described as "This is a standard suite." on their website.
PH Chicago - Park Suite (Nov 2017). Described as "This is a standard suite." on their website.
Louisiana
Hyatt Regency New Orleans - Executive Junior Suite (Dec 2016)
Maryland
Hyatt Chesapeake Bay: Chesapeake Suite
Massachusetts
HR Boston - Executive Suite (March 2016)
HR Boston - Used TSU for Executive Suite - proactively upgraded to VIP Suite at check-in (November 2019)
HR Boston Harbor - Junior Suite
Minnesota
HR Bloomington-Minneapolis- Regency Suite
HR Minneapolis - Executive Suite
Missouri
HR St. Louis - Junior Suite
New Jersey
HR Jersey City - Hudson River Suite or Ellis/Bridal Suite
New Mexico
HR Albuquerque - Junior Suite (Mar 2016)
New York
Andaz 5th Ave - Balcony Suite (Jan 2017)
Andaz Wall Street - Andaz Suite
GH New York - Junior Suite
Hyatt Times Square - Corner Suite (Feb 2017)
PH New York - Junior Suite
Outlying Islands
Hyatt Regency Guam - Regency Suite King/Twin (Jan 2017)
Rhode Island
HR Newport - Bi-level Suite (Jan 2016)
Texas
HR Austin - River View Suite (May 2016)
HR Houston Galleria - Regency Suite King (May 2017)
GH San Antonio - Hospitality Suite (Feb 2017)
Utah
Hyatt Centric Park City - 1 BDRM Residence with Queen Bed (Mar 2016)
Virginia
HR Fairfax - Panoramic Suite
HR Reston - Conference Suite
Hyatt Arlington - Executive Suite
Washington
GH Seattle - Emerald Suite
Hyatt at Olive 8, Seattle - Luxury King Suite
Washington D.C.
GH Washington - One Bedroom Grand Suite
HR Dulles - Executive Suite (Mar 2016 - don't do it, according to this post)
PH Washington DC- Park Suite as of 12/2014 (previously Park Executive Suite)
Africa
Tanzania
PH Zanzibar - Park Suite King
Asia
Cambodia
PH Siem Reap - Park Suite King
China
GH Beijing - Grand Suite
GH Sanya - Grand Suite King (Oct 2016)
GH Shanghai - Grand Suite King
Hyatt on the Bund, Shanghai - Bund Suite King
PH Ningbo - Park Suite King
PH Shanghai - Park Suite King
Hong Kong
GH Hong Kong - Grand Suite, floors 12-19
HR Tsim Sha Tsui - Regency Suite King, floors 17 and lower
HR Sha Tin - Regency Suite King
India
GH Mumbai - Grand Suite King
HR Delhi - Regency Suite King
HR Mumbai - Regency Suite (Nov 2016)
Hyatt Bangalore MG Road - Hyatt Suite
PH Hyderabad - Park Suite King (March 2016)
Indonesia
GH Bali - Grand Suite King
HR Bandung - Regency Suite King (left Hyatt)
HR Yogyakarta - Regency Suite King
Bali Hyatt - Regency Suite King
Japan
Andaz Tokyo - Not eligible
GH Fukuoka - Grand Suite
GH Tokyo - Grand Executive Suite
HR Hakone Resort and Spa - Regency Suite Twin
HR Osaka - Regency Suite King or Twin
HR Tokyo - Regency Suite or Atrium Suite
HR Kyoto - Not eligible
PH Tokyo - Park Suite King or Twin
Malaysia
GH Kuala Lumpur - Grand Suite (105 sqm corner suite)
HR Kinabalu - Regency Exec Suite
HR Kuantan - Regency Suite (under renovation)
Singapore
Andaz Singapore - Studio Suite
GH Singapore - Grand Duplex Suite; Grand Suite usually allowed for mobility issues
South Korea
GH Incheon - Grand Suite King
GH Seoul - Grand Suite King
PH Busan - Park Executive suite, Marina view Executive suite
PH Seoul - Park Suite
Taiwan
GH Taipei - Grand Suite
Thailand
GH Erawan Bangkok - Grand Suite King
HR Phuket Resort - Regency Suite King, two bedrooms (Nov 2016)
HR Hua Hin - Regency Suite King
Vietnam
HR Danang - Regency Suite
Australia
Melbourne
GH Melbourne - Grand Suite King
PH Canberra - Park Suite King
PH Melbourne - Park Suite
Perth
HR Perth - Regency Suite King
Europe
Austria
PH Vienna - Park Suite (March 2016)
France
GH Cannes Hotel Martinez - Junior Suite
HR Nice Palais de la Méditerranée - Premium Suite
HR Paris Etoile - Regency Suite
PH Paris Vendome - Park Suite
Germany
GH Berlin - Grand Suite
HR Cologne - Regency Suite
HR Dusseldorf - Regency Suite
HR Mainz - Regency Suite (only 2 of them)
PH Hamburg - Park Suite
Greece
HR Thessaloniki - Deluxe room
Netherlands
Andaz Amsterdam - Andaz Suite
Russia
PH Moscow Ararat - Park Suite King
Switzerland
PH Zurich - Park Suite King
Turkey
GH Istanbul - Grand Suite
PH Istanbul - Park Suite
UK
Andaz London - Andaz Suite
HR Birmingham - Club Deluxe King (but as of July14 this is now a proper suite, ie bedroom closed off from living room)
HR London The Churchill - Regency Suite King
Ukraine
HR Kiev - Regency Suite King
Middle East
Egypt
HR Sharm el Sheikh - Regency Suite King (Ground Floor. Can 'downgrade' to a top floor Club Deluxe King).
UAE
GH Dubai - Grand Suite
HR Dubai - Regency Suite
Hyatt Capital Gate Abu Dhabi - Capital Suite
PH Abu Dhabi - Park Suite
PH Dubai - Park Suite
Official Confirmed Diamond Suite Upgrade Experiences MASTER THREAD (WIKI)
Mar 21, 2016, 6:45 am
#1201
Join Date: Jan 2016
Location: NY Metro
Programs: Hyatt GP Diamond
Posts: 242
Andaz NYC
Spent a few days at the NYC Andaz hotels recently. As many have already said here, the Andaz 5 ave is one of the best Hyatt offerings in NYC but it can be expensive, so using a DSU is great value here. Andaz Wall St is nice, but a notch below on most points, but there are great deals to be had, especially on the weekends.
1. Andaz 5th Ave, Midtown/New York City
2. Andaz Splash Suite
3. 787-square-foot / 73-square-meter / 12 foot ceilings
4. 1 Bedroom, 1 tub room, 1 bathroom (double vanity, rain shower, foot bath, huge soaking tub outside). Layout a bit strange - "railroad style" with bathroom/tub room separating bedroom and living area.
5. Great upgrade, corner suite
6. Convenient midtown location on 5th Ave across from the Library/Bryant Park and a few blocks from Grand Central Station. Excellent $75/room breakfast benefit including room service. Good value for use of a DSU.
---------------------
1. Andaz Wall St, Financial District/New York City
2. Andaz Suite
3. 610 sq ft / 57 sq meters / 12 foot ceilings
4. 0 Bedrooms (lg studio) and 1 oversized bathroom with soaking tub
5. Was not impressed with this upgrade. No door separating sleeping area from living area and it seems Diamonds often get upgraded to this room without use of a DSU. Host did mention was one of few suites with soaking tub however. Would request further upgrade Andaz Suite XL or Buttonwood if possible.
6. Staff was not as courteous, attentive or helpful as Andaz 5 Ave. Breakfast was pretty sparse. Downtown location is close to alot of public transportation, and a fairly quick walk to Financial District, South St Seaport, Brooklyn Bridge, Freedom Tower, Battery Park, Tribeca. Chinatown/Little Italy/Soho a few minutes further.
1. Andaz 5th Ave, Midtown/New York City
2. Andaz Splash Suite
3. 787-square-foot / 73-square-meter / 12 foot ceilings
4. 1 Bedroom, 1 tub room, 1 bathroom (double vanity, rain shower, foot bath, huge soaking tub outside). Layout a bit strange - "railroad style" with bathroom/tub room separating bedroom and living area.
5. Great upgrade, corner suite
6. Convenient midtown location on 5th Ave across from the Library/Bryant Park and a few blocks from Grand Central Station. Excellent $75/room breakfast benefit including room service. Good value for use of a DSU.
---------------------
1. Andaz Wall St, Financial District/New York City
2. Andaz Suite
3. 610 sq ft / 57 sq meters / 12 foot ceilings
4. 0 Bedrooms (lg studio) and 1 oversized bathroom with soaking tub
5. Was not impressed with this upgrade. No door separating sleeping area from living area and it seems Diamonds often get upgraded to this room without use of a DSU. Host did mention was one of few suites with soaking tub however. Would request further upgrade Andaz Suite XL or Buttonwood if possible.
6. Staff was not as courteous, attentive or helpful as Andaz 5 Ave. Breakfast was pretty sparse. Downtown location is close to alot of public transportation, and a fairly quick walk to Financial District, South St Seaport, Brooklyn Bridge, Freedom Tower, Battery Park, Tribeca. Chinatown/Little Italy/Soho a few minutes further.
Last edited by gunksny; Mar 21, 2016 at 6:54 am
Mar 21, 2016, 8:47 am
#1202
Join Date: Aug 2013
Location: Minnesota
Programs: Hyatt Globalist
Posts: 1,101
San Diego - Grand Hyatt Manchester
1. San Diego - Grand Hyatt Manchester, downtown San Diego
2. Signature Suite: http://manchestergrand.hyatt.com/en/...oms/suite.html
3. Bedroom is 340 sq ft, Suite area is 780 sq ft
4. 1 Main bedroom with 1.5 bathroom, Suite room is adjoining room with L shaped sofa (includes a sofa sleeper). Adjoining suite room has a separate bathroom as well (1.5). Adjoining suite also has a kitchen area with sink and small fridge/freezer. Large 8' conference table and TV viewing area. Very large space.
5. I would rate this a B. Its very large and great to have the extra space but the suite was on the 9th floor Harbor tower and getting to the RC required going down to lobby, changing elevators and going to 33rd floor, kind of a hassle.
2. Signature Suite: http://manchestergrand.hyatt.com/en/...oms/suite.html
3. Bedroom is 340 sq ft, Suite area is 780 sq ft
4. 1 Main bedroom with 1.5 bathroom, Suite room is adjoining room with L shaped sofa (includes a sofa sleeper). Adjoining suite room has a separate bathroom as well (1.5). Adjoining suite also has a kitchen area with sink and small fridge/freezer. Large 8' conference table and TV viewing area. Very large space.
5. I would rate this a B. Its very large and great to have the extra space but the suite was on the 9th floor Harbor tower and getting to the RC required going down to lobby, changing elevators and going to 33rd floor, kind of a hassle.
Apr 4, 2016, 7:41 am
#1203
Join Date: Oct 2015
Location: London, UK
Programs: BA, IHG, Hyatt
Posts: 268
1. Andaz West Hollywood, LA
2. Andaz King Corner Suite: http://westhollywood.andaz.hyatt.com...oms/suite.html
3. 800 sq ft
4. 1 bedroom, 1 large living room with enclosed balcony and 2 full bathrooms
5. Nice upgrade, the room has been recently renovated and generally looked impressive
6. We were allocated a lovely corner suite at 9th floor with views over Sunset blvd and the city. Breakfast was great, we could use both a buffet and order a la carte, all charges were waived at the check out, no room service option though.
2. Andaz King Corner Suite: http://westhollywood.andaz.hyatt.com...oms/suite.html
3. 800 sq ft
4. 1 bedroom, 1 large living room with enclosed balcony and 2 full bathrooms
5. Nice upgrade, the room has been recently renovated and generally looked impressive
6. We were allocated a lovely corner suite at 9th floor with views over Sunset blvd and the city. Breakfast was great, we could use both a buffet and order a la carte, all charges were waived at the check out, no room service option though.
Apr 6, 2016, 11:22 am
#1204
Join Date: Aug 2013
Location: Minnesota
Programs: Hyatt Globalist
Posts: 1,101
Hotel du Louvre - 5 nights using DSU
1. Hotel du Louvre - Paris
2. 1st floor Suite King : http://parishoteldulouvre.hyatt.com/...oms/suite.html
3. Approx. 400 sq ft
4. 1 Bedroom with King bed and full bathroom. Additional half bathroom at main entrance to suite room.
5. Very happy with the upgrade. Two separate French doors leading to small balcony overlooking Palais-Royal open square space. Great view of the Paris marathon running right by on Rue de Rivoli. B+
6. Great location with metro stop right next to the hotel. Louvre museum and many other attractions right next door. Great access to city bus stops and hop on/off bus tours.
2. 1st floor Suite King : http://parishoteldulouvre.hyatt.com/...oms/suite.html
3. Approx. 400 sq ft
4. 1 Bedroom with King bed and full bathroom. Additional half bathroom at main entrance to suite room.
5. Very happy with the upgrade. Two separate French doors leading to small balcony overlooking Palais-Royal open square space. Great view of the Paris marathon running right by on Rue de Rivoli. B+
6. Great location with metro stop right next to the hotel. Louvre museum and many other attractions right next door. Great access to city bus stops and hop on/off bus tours.
Apr 7, 2016, 6:40 am
#1205
Join Date: Jan 2016
Location: NY Metro
Programs: Hyatt GP Diamond
Posts: 242
Hyatt Regency Aruba Resort Spa and Casino
Hyatt Regency Aruba Resort Spa and Casino
Spent 5 nights at the Hyatt Regency Aruba Resort Spa and Casino. 4 nights on P&C, 1 free Chase CC night. DSU applied and we were confirmed into the Family Suite on the 8th floor. We were offered further upgrade into the Cayena Suite for 2 nights, but on a lower floor overlooking the water slide so we passed. No problem keeping the suites for the free night even though they were pretty much at full capacity.
1. Hyatt Regency Aruba Resort Spa and Casino/Palm Beach, Aruba
2. Family Suite
3. 700-square-ft
4. Spacious 1 bedroom with 42" LCD, sitting and desk area, living area with pullout couch and 50" lcd, wet bar, 1 bathroom (single vanity, large walk in rain shower), standing balcony overlooking pools/beach
5. Good upgrade, corner suite on 8th floor below regency club level by elevators (*46 line)- no noise issues from club above or elevators, but band/bar noise from lobby area could be an issue on the weekends. Family suite on the other side of the elevators more quiet (*07 line) - but limited property view and no sunset view.
6. Convenient location-walking distance to malls/shopping/restaurants. Good value for use of a DSU.
Spent 5 nights at the Hyatt Regency Aruba Resort Spa and Casino. 4 nights on P&C, 1 free Chase CC night. DSU applied and we were confirmed into the Family Suite on the 8th floor. We were offered further upgrade into the Cayena Suite for 2 nights, but on a lower floor overlooking the water slide so we passed. No problem keeping the suites for the free night even though they were pretty much at full capacity.
1. Hyatt Regency Aruba Resort Spa and Casino/Palm Beach, Aruba
2. Family Suite
3. 700-square-ft
4. Spacious 1 bedroom with 42" LCD, sitting and desk area, living area with pullout couch and 50" lcd, wet bar, 1 bathroom (single vanity, large walk in rain shower), standing balcony overlooking pools/beach
5. Good upgrade, corner suite on 8th floor below regency club level by elevators (*46 line)- no noise issues from club above or elevators, but band/bar noise from lobby area could be an issue on the weekends. Family suite on the other side of the elevators more quiet (*07 line) - but limited property view and no sunset view.
6. Convenient location-walking distance to malls/shopping/restaurants. Good value for use of a DSU.
Last edited by gunksny; Apr 7, 2016 at 6:57 am
Apr 20, 2016, 5:48 pm
#1206
Join Date: Aug 2015
Location: SIN
Posts: 1,098
Hyatt Regency Phoenix, one night in March
We were confirmed into a Studio, but got a further upgrade into a large suite (~900 sq ft?)
1. Hyatt Regency Phoenix
2. No idea what it's called, but looked like the VIP suite, but not on the top floor (4th floor)
3. Approx 900 sq ft
Spacious 1 bedroom with large living area, including wet bar, sofa area, and even a meeting area with a table and 4 chairs. You probably could have done like 4 somersaults across the living area.
4. Good upgrade. A- No views, but always better than the junior suites. They also stocked the full-sized fridge with complimentary non-alcoholic beverages.
We were confirmed into a Studio, but got a further upgrade into a large suite (~900 sq ft?)
1. Hyatt Regency Phoenix
2. No idea what it's called, but looked like the VIP suite, but not on the top floor (4th floor)
3. Approx 900 sq ft
Spacious 1 bedroom with large living area, including wet bar, sofa area, and even a meeting area with a table and 4 chairs. You probably could have done like 4 somersaults across the living area.
4. Good upgrade. A- No views, but always better than the junior suites. They also stocked the full-sized fridge with complimentary non-alcoholic beverages.
May 2, 2016, 6:19 am
#1207
Join Date: Dec 2012
Location: CLT
Programs: DL DM, AA Gold, Bonvoy Titanium, Hyatt Glob, IHG Plat, Hilton Diamond, Amex Plat
Posts: 438
Had my first negative experience with the DSU last week at the HR Tokyo. I had called Hyatt before leaving the states as I noticed the DSU hadn't been pulled from my account. She said there was a processing error, but ensured me it would be taken care of. Of course when I arrived at the hotel, they had no record of the request, and had no suites available. What compensation would you think would be fair (If any?). I was thinking about asking for 20k points--enough for 1 night in a suite at a Cat 3 property. (My stay was two nights).
Thx for your input!
Thx for your input!
May 2, 2016, 12:35 pm
#1208
Join Date: May 2016
Posts: 2
So I personally prefer not to use DSU since there is no Taipei 101 view and the city view is limited due to lower floor.
May 2, 2016, 12:39 pm
#1209
Join Date: Feb 2013
Location: CMH, West Coast
Programs: AA Executive Platinum, oneworld emerald
Posts: 2,741
DSU confirmed into a River View Suite at Hyatt Regency Austin:
http://austin.regency.hyatt.com/en/h...ooms/view.html
http://austin.regency.hyatt.com/en/h...ooms/view.html
May 3, 2016, 9:05 am
#1210
Join Date: Oct 2013
Programs: Hyatt Globalist No More..., Hyatt Explorist, Hilton Diamond, SPG Platinum, Marriott Platinum
Posts: 4,375
Had my first negative experience with the DSU last week at the HR Tokyo. I had called Hyatt before leaving the states as I noticed the DSU hadn't been pulled from my account. She said there was a processing error, but ensured me it would be taken care of. Of course when I arrived at the hotel, they had no record of the request, and had no suites available. What compensation would you think would be fair (If any?). I was thinking about asking for 20k points--enough for 1 night in a suite at a Cat 3 property. (My stay was two nights).
Thx for your input!
Thx for your input!
May 3, 2016, 8:45 pm
#1212
Join Date: Nov 2013
Location: IAD/DCA/BWI
Programs: Hyatt Globalist (2020:Exp), United Gold
Posts: 1,525
Hyatt Regency Tokyo success
Wow, a negative DSU at HR Tokyo sounds very unusual. My recent experience at the same hotel:
In Aug 2015, booked 4 nights in April 2016 P+C, called to apply DSU. Cleared immediately into Atrium Suite (860 sf w/ two queen beds). Confirmation email shows:
Needless to say, very happy with the outcome!
In Aug 2015, booked 4 nights in April 2016 P+C, called to apply DSU. Cleared immediately into Atrium Suite (860 sf w/ two queen beds). Confirmation email shows:
Room(s) Booked: ATRIUM SUITE*
Rate Information: HYATT GOLD PASSPORT POINTS PLUS CASH AWARD COMBINED W/ TIER BENEFIT SUITE UPGRADE AWARD
Upon check-in, told we are in the Ambassador Suite instead (1200sf w/ two queen beds) for all four nights.Rate Information: HYATT GOLD PASSPORT POINTS PLUS CASH AWARD COMBINED W/ TIER BENEFIT SUITE UPGRADE AWARD
Needless to say, very happy with the outcome!
Last edited by wh6cto; May 3, 2016 at 8:46 pm Reason: Apr 2016 (not 2015). Duh.
May 9, 2016, 5:28 am
#1213
formerly a193991
Join Date: Dec 2014
Location: Zulu Romeo Hotel
Programs: Hyatt LT Globalist; LX SEN (*A Gold), AA LTG, SBB-CFF-FFS First Class GA
Posts: 4,565
I have made reservations at the HR Hua Hin. When calling the Diamond line to apply my DSU I was told that the respective Suites are sold out. Truly, that suite could also not be booked when paying. The week after my anticipated stay, the Suite would have been available (and also bookable when paying).
I then contacted the hotel directly. They mentioned that the DSU Suite (a "Regency Suite King", 66 sqm) is not available, but they upgraded me and confirmed be in a "Regency Executive Suite" (85 sqm)!
I have updated the WIKI, added the "Regency Suite King" as confirmed DSU. But it's always worthwhile to contact the hotel directly, if inventory is not available. I had the same experience at the PH Zurich earlier this year, no inventory, but got confirmed.
I then contacted the hotel directly. They mentioned that the DSU Suite (a "Regency Suite King", 66 sqm) is not available, but they upgraded me and confirmed be in a "Regency Executive Suite" (85 sqm)!
I have updated the WIKI, added the "Regency Suite King" as confirmed DSU. But it's always worthwhile to contact the hotel directly, if inventory is not available. I had the same experience at the PH Zurich earlier this year, no inventory, but got confirmed.
May 9, 2016, 5:49 am
#1214
Join Date: Jul 2010
Location: PHL
Programs: Hyatt Globalist, Hilton Diamond, AA Gold, FB Gold, ITA Volare Executive
Posts: 3,294
But is it always possible? My experience with Hyatt Gold Passport is that there is nothing seamless among (a) the multitude of often conflicting confirmation and change e-mails that they send; (b) what shows up on-line (sometimes my DSU suite upgrades show as suite upgrades, but sometimes they don't); (c) what the Diamond line CSRs at HGP see ("Yep, you're confirmed in for both nights using a DSU"); and (d) what the folks at the hotel see.
I just had an experience (HR Pier 66 Ft Lauderdale) that reminded me just how dicey these connections can be. Everything worked out, but I had to do a fair amount of calling and reconfirming and educating and ....
May 9, 2016, 8:55 am
#1215
Join Date: Jul 2010
Location: Between AMS and BRU
Posts: 8,852
I then contacted the hotel directly. They mentioned that the DSU Suite (a "Regency Suite King", 66 sqm) is not available, but they upgraded me and confirmed be in a "Regency Executive Suite" (85 sqm)!
I have updated the WIKI, added the "Regency Suite King" as confirmed DSU. But it's always worthwhile to contact the hotel directly, if inventory is not available. I had the same experience at the PH Zurich earlier this year, no inventory, but got confirmed.
I have updated the WIKI, added the "Regency Suite King" as confirmed DSU. But it's always worthwhile to contact the hotel directly, if inventory is not available. I had the same experience at the PH Zurich earlier this year, no inventory, but got confirmed.