Jul 1, 2013, 10:41 am
Last edit by: seawolf
Based upon requests, this is now a wiki - please feel free to edit - but please only post the suite that you are confirmed into and not what you ultimately get (eg PH Vendome books into Park Suite but many ultimately get a Park Executive Suite). I'll start with that one for formatting example - I will try to do refinements to this when I have some time later.
To check the room type you booked into, you may use Hyatt E-Concierge:
https://www.hyatte-concierge.com/Login.aspx
Americas
Argentina
PH Buenos Aires (Palacio Duhau) - Park Suite
PH Mendoza - Park Suite
Aruba
Hyatt Regency Aruba - Garden and Pool View Executive Suite (formerly Cayena Suite - only 3 available on property) Jan 2017
Brazil
GH Sao Paolo - Grand King Suite (Mar 2016)
Canada
Andaz Ottawa - Andaz Suite
HR Toronto - Deluxe Suite
Costa Rica
Andaz Peninsula Papagayo - Andaz Suite
Mexico
GH Playa Del Carmen - Grand Suite King
Ziva Cancun - Pyramid Suite
Ziva Puerto Vallarta - One Bedroom Plunge Pool Suite King (Feb 2016)
Ziva Los Cabos - Club Ocean View Master King or Double
USA
Arizona
HR Phoenix - Studio (Room type doesn't show on website, Mar 2016)
California
Andaz San Diego - Andaz Loft/Suite
Andaz West Hollywood - Andaz Suite
GH San Francisco - Executive Suite (not City View)
HR Huntington Beach - So Cal Suite is one used for DSU availability
HR Indian Wells - Executive Suite or Hospitality Suite (these rooms don't show for booking online, so no way to see availability without calling)
HR La Jolla, CA - Studio Suite
HR Long Beach - Harbor Suite (Jan 2016)
HR Mission Bay Resort and Spa - Waterfront Suite King
HR Monterey, CA - Monterey Suite
HR San Francisco - Balcony Suite
Hyatt Carmel Highlands - Townhouse
Hyatt Fisherman's Wharf - Executive Suite
GH Manchester, San Diego - Signature/Conference Suite
Hyatt The Pike, Long Beach, CA - Master Suite
PH Aviara - Park Luxury Suite
Colorado
GH Denver - Executive Suite
HR Denver Tech Center - Hospitality Suite
Connecticut
HR Greenwich - Fairfield Suite (Feb 2016)
Florida
GH Tampa Bay - Premier Suite
HR Clearwater - 1 Bedroom Suite
HR Grand Cypress - Executive Suite
HR Coconut Point Bonita Springs - Bay Suite (Feb 2016..."junior suite" in Hyatt system)
HR Miami - Miami Suite
Georgia
Andaz Savannah - Andaz Loft
GH Atlanta in Buckhead - Executive Suite
Hawaii
Andaz Maui - Partial View Andaz Suite
GH Kauai - Garden Suite
HR Maui - Ocean Suite
HR Waikiki - 'Parlor' Suite
Illinois
HR Chicago - Junior Suite
HR O'Hare - Regency Suite (Apr 2016)
PH Chicago - Grand Executive Suite (Mar 2016)
PH Chicago - Grand Executive Suite (Oct 2017). Described as "This is a standard suite." on their website.
PH Chicago - Park Suite (Nov 2017). Described as "This is a standard suite." on their website.
Louisiana
Hyatt Regency New Orleans - Executive Junior Suite (Dec 2016)
Maryland
Hyatt Chesapeake Bay: Chesapeake Suite
Massachusetts
HR Boston - Executive Suite (March 2016)
HR Boston - Used TSU for Executive Suite - proactively upgraded to VIP Suite at check-in (November 2019)
HR Boston Harbor - Junior Suite
Minnesota
HR Bloomington-Minneapolis- Regency Suite
HR Minneapolis - Executive Suite
Missouri
HR St. Louis - Junior Suite
New Jersey
HR Jersey City - Hudson River Suite or Ellis/Bridal Suite
New Mexico
HR Albuquerque - Junior Suite (Mar 2016)
New York
Andaz 5th Ave - Balcony Suite (Jan 2017)
Andaz Wall Street - Andaz Suite
GH New York - Junior Suite
Hyatt Times Square - Corner Suite (Feb 2017)
PH New York - Junior Suite
Outlying Islands
Hyatt Regency Guam - Regency Suite King/Twin (Jan 2017)
Rhode Island
HR Newport - Bi-level Suite (Jan 2016)
Texas
HR Austin - River View Suite (May 2016)
HR Houston Galleria - Regency Suite King (May 2017)
GH San Antonio - Hospitality Suite (Feb 2017)
Utah
Hyatt Centric Park City - 1 BDRM Residence with Queen Bed (Mar 2016)
Virginia
HR Fairfax - Panoramic Suite
HR Reston - Conference Suite
Hyatt Arlington - Executive Suite
Washington
GH Seattle - Emerald Suite
Hyatt at Olive 8, Seattle - Luxury King Suite
Washington D.C.
GH Washington - One Bedroom Grand Suite
HR Dulles - Executive Suite (Mar 2016 - don't do it, according to this post)
PH Washington DC- Park Suite as of 12/2014 (previously Park Executive Suite)
Africa
Tanzania
PH Zanzibar - Park Suite King
Asia
Cambodia
PH Siem Reap - Park Suite King
China
GH Beijing - Grand Suite
GH Sanya - Grand Suite King (Oct 2016)
GH Shanghai - Grand Suite King
Hyatt on the Bund, Shanghai - Bund Suite King
PH Ningbo - Park Suite King
PH Shanghai - Park Suite King
Hong Kong
GH Hong Kong - Grand Suite, floors 12-19
HR Tsim Sha Tsui - Regency Suite King, floors 17 and lower
HR Sha Tin - Regency Suite King
India
GH Mumbai - Grand Suite King
HR Delhi - Regency Suite King
HR Mumbai - Regency Suite (Nov 2016)
Hyatt Bangalore MG Road - Hyatt Suite
PH Hyderabad - Park Suite King (March 2016)
Indonesia
GH Bali - Grand Suite King
HR Bandung - Regency Suite King (left Hyatt)
HR Yogyakarta - Regency Suite King
Bali Hyatt - Regency Suite King
Japan
Andaz Tokyo - Not eligible
GH Fukuoka - Grand Suite
GH Tokyo - Grand Executive Suite
HR Hakone Resort and Spa - Regency Suite Twin
HR Osaka - Regency Suite King or Twin
HR Tokyo - Regency Suite or Atrium Suite
HR Kyoto - Not eligible
PH Tokyo - Park Suite King or Twin
Malaysia
GH Kuala Lumpur - Grand Suite (105 sqm corner suite)
HR Kinabalu - Regency Exec Suite
HR Kuantan - Regency Suite (under renovation)
Singapore
Andaz Singapore - Studio Suite
GH Singapore - Grand Duplex Suite; Grand Suite usually allowed for mobility issues
South Korea
GH Incheon - Grand Suite King
GH Seoul - Grand Suite King
PH Busan - Park Executive suite, Marina view Executive suite
PH Seoul - Park Suite
Taiwan
GH Taipei - Grand Suite
Thailand
GH Erawan Bangkok - Grand Suite King
HR Phuket Resort - Regency Suite King, two bedrooms (Nov 2016)
HR Hua Hin - Regency Suite King
Vietnam
HR Danang - Regency Suite
Australia
Melbourne
GH Melbourne - Grand Suite King
PH Canberra - Park Suite King
PH Melbourne - Park Suite
Perth
HR Perth - Regency Suite King
Europe
Austria
PH Vienna - Park Suite (March 2016)
France
GH Cannes Hotel Martinez - Junior Suite
HR Nice Palais de la Méditerranée - Premium Suite
HR Paris Etoile - Regency Suite
PH Paris Vendome - Park Suite
Germany
GH Berlin - Grand Suite
HR Cologne - Regency Suite
HR Dusseldorf - Regency Suite
HR Mainz - Regency Suite (only 2 of them)
PH Hamburg - Park Suite
Greece
HR Thessaloniki - Deluxe room
Netherlands
Andaz Amsterdam - Andaz Suite
Russia
PH Moscow Ararat - Park Suite King
Switzerland
PH Zurich - Park Suite King
Turkey
GH Istanbul - Grand Suite
PH Istanbul - Park Suite
UK
Andaz London - Andaz Suite
HR Birmingham - Club Deluxe King (but as of July14 this is now a proper suite, ie bedroom closed off from living room)
HR London The Churchill - Regency Suite King
Ukraine
HR Kiev - Regency Suite King
Middle East
Egypt
HR Sharm el Sheikh - Regency Suite King (Ground Floor. Can 'downgrade' to a top floor Club Deluxe King).
UAE
GH Dubai - Grand Suite
HR Dubai - Regency Suite
Hyatt Capital Gate Abu Dhabi - Capital Suite
PH Abu Dhabi - Park Suite
PH Dubai - Park Suite
To check the room type you booked into, you may use Hyatt E-Concierge:
https://www.hyatte-concierge.com/Login.aspx
Americas
Argentina
PH Buenos Aires (Palacio Duhau) - Park Suite
PH Mendoza - Park Suite
Aruba
Hyatt Regency Aruba - Garden and Pool View Executive Suite (formerly Cayena Suite - only 3 available on property) Jan 2017
Brazil
GH Sao Paolo - Grand King Suite (Mar 2016)
Canada
Andaz Ottawa - Andaz Suite
HR Toronto - Deluxe Suite
Costa Rica
Andaz Peninsula Papagayo - Andaz Suite
Mexico
GH Playa Del Carmen - Grand Suite King
Ziva Cancun - Pyramid Suite
Ziva Puerto Vallarta - One Bedroom Plunge Pool Suite King (Feb 2016)
Ziva Los Cabos - Club Ocean View Master King or Double
USA
Arizona
HR Phoenix - Studio (Room type doesn't show on website, Mar 2016)
California
Andaz San Diego - Andaz Loft/Suite
Andaz West Hollywood - Andaz Suite
GH San Francisco - Executive Suite (not City View)
HR Huntington Beach - So Cal Suite is one used for DSU availability
HR Indian Wells - Executive Suite or Hospitality Suite (these rooms don't show for booking online, so no way to see availability without calling)
HR La Jolla, CA - Studio Suite
HR Long Beach - Harbor Suite (Jan 2016)
HR Mission Bay Resort and Spa - Waterfront Suite King
HR Monterey, CA - Monterey Suite
HR San Francisco - Balcony Suite
Hyatt Carmel Highlands - Townhouse
Hyatt Fisherman's Wharf - Executive Suite
GH Manchester, San Diego - Signature/Conference Suite
Hyatt The Pike, Long Beach, CA - Master Suite
PH Aviara - Park Luxury Suite
Colorado
GH Denver - Executive Suite
HR Denver Tech Center - Hospitality Suite
Connecticut
HR Greenwich - Fairfield Suite (Feb 2016)
Florida
GH Tampa Bay - Premier Suite
HR Clearwater - 1 Bedroom Suite
HR Grand Cypress - Executive Suite
HR Coconut Point Bonita Springs - Bay Suite (Feb 2016..."junior suite" in Hyatt system)
HR Miami - Miami Suite
Georgia
Andaz Savannah - Andaz Loft
GH Atlanta in Buckhead - Executive Suite
Hawaii
Andaz Maui - Partial View Andaz Suite
GH Kauai - Garden Suite
HR Maui - Ocean Suite
HR Waikiki - 'Parlor' Suite
Illinois
HR Chicago - Junior Suite
HR O'Hare - Regency Suite (Apr 2016)
PH Chicago - Grand Executive Suite (Mar 2016)
PH Chicago - Grand Executive Suite (Oct 2017). Described as "This is a standard suite." on their website.
PH Chicago - Park Suite (Nov 2017). Described as "This is a standard suite." on their website.
Louisiana
Hyatt Regency New Orleans - Executive Junior Suite (Dec 2016)
Maryland
Hyatt Chesapeake Bay: Chesapeake Suite
Massachusetts
HR Boston - Executive Suite (March 2016)
HR Boston - Used TSU for Executive Suite - proactively upgraded to VIP Suite at check-in (November 2019)
HR Boston Harbor - Junior Suite
Minnesota
HR Bloomington-Minneapolis- Regency Suite
HR Minneapolis - Executive Suite
Missouri
HR St. Louis - Junior Suite
New Jersey
HR Jersey City - Hudson River Suite or Ellis/Bridal Suite
New Mexico
HR Albuquerque - Junior Suite (Mar 2016)
New York
Andaz 5th Ave - Balcony Suite (Jan 2017)
Andaz Wall Street - Andaz Suite
GH New York - Junior Suite
Hyatt Times Square - Corner Suite (Feb 2017)
PH New York - Junior Suite
Outlying Islands
Hyatt Regency Guam - Regency Suite King/Twin (Jan 2017)
Rhode Island
HR Newport - Bi-level Suite (Jan 2016)
Texas
HR Austin - River View Suite (May 2016)
HR Houston Galleria - Regency Suite King (May 2017)
GH San Antonio - Hospitality Suite (Feb 2017)
Utah
Hyatt Centric Park City - 1 BDRM Residence with Queen Bed (Mar 2016)
Virginia
HR Fairfax - Panoramic Suite
HR Reston - Conference Suite
Hyatt Arlington - Executive Suite
Washington
GH Seattle - Emerald Suite
Hyatt at Olive 8, Seattle - Luxury King Suite
Washington D.C.
GH Washington - One Bedroom Grand Suite
HR Dulles - Executive Suite (Mar 2016 - don't do it, according to this post)
PH Washington DC- Park Suite as of 12/2014 (previously Park Executive Suite)
Africa
Tanzania
PH Zanzibar - Park Suite King
Asia
Cambodia
PH Siem Reap - Park Suite King
China
GH Beijing - Grand Suite
GH Sanya - Grand Suite King (Oct 2016)
GH Shanghai - Grand Suite King
Hyatt on the Bund, Shanghai - Bund Suite King
PH Ningbo - Park Suite King
PH Shanghai - Park Suite King
Hong Kong
GH Hong Kong - Grand Suite, floors 12-19
HR Tsim Sha Tsui - Regency Suite King, floors 17 and lower
HR Sha Tin - Regency Suite King
India
GH Mumbai - Grand Suite King
HR Delhi - Regency Suite King
HR Mumbai - Regency Suite (Nov 2016)
Hyatt Bangalore MG Road - Hyatt Suite
PH Hyderabad - Park Suite King (March 2016)
Indonesia
GH Bali - Grand Suite King
HR Bandung - Regency Suite King (left Hyatt)
HR Yogyakarta - Regency Suite King
Bali Hyatt - Regency Suite King
Japan
Andaz Tokyo - Not eligible
GH Fukuoka - Grand Suite
GH Tokyo - Grand Executive Suite
HR Hakone Resort and Spa - Regency Suite Twin
HR Osaka - Regency Suite King or Twin
HR Tokyo - Regency Suite or Atrium Suite
HR Kyoto - Not eligible
PH Tokyo - Park Suite King or Twin
Malaysia
GH Kuala Lumpur - Grand Suite (105 sqm corner suite)
HR Kinabalu - Regency Exec Suite
HR Kuantan - Regency Suite (under renovation)
Singapore
Andaz Singapore - Studio Suite
GH Singapore - Grand Duplex Suite; Grand Suite usually allowed for mobility issues
South Korea
GH Incheon - Grand Suite King
GH Seoul - Grand Suite King
PH Busan - Park Executive suite, Marina view Executive suite
PH Seoul - Park Suite
Taiwan
GH Taipei - Grand Suite
Thailand
GH Erawan Bangkok - Grand Suite King
HR Phuket Resort - Regency Suite King, two bedrooms (Nov 2016)
HR Hua Hin - Regency Suite King
Vietnam
HR Danang - Regency Suite
Australia
Melbourne
GH Melbourne - Grand Suite King
PH Canberra - Park Suite King
PH Melbourne - Park Suite
Perth
HR Perth - Regency Suite King
Europe
Austria
PH Vienna - Park Suite (March 2016)
France
GH Cannes Hotel Martinez - Junior Suite
HR Nice Palais de la Méditerranée - Premium Suite
HR Paris Etoile - Regency Suite
PH Paris Vendome - Park Suite
Germany
GH Berlin - Grand Suite
HR Cologne - Regency Suite
HR Dusseldorf - Regency Suite
HR Mainz - Regency Suite (only 2 of them)
PH Hamburg - Park Suite
Greece
HR Thessaloniki - Deluxe room
Netherlands
Andaz Amsterdam - Andaz Suite
Russia
PH Moscow Ararat - Park Suite King
Switzerland
PH Zurich - Park Suite King
Turkey
GH Istanbul - Grand Suite
PH Istanbul - Park Suite
UK
Andaz London - Andaz Suite
HR Birmingham - Club Deluxe King (but as of July14 this is now a proper suite, ie bedroom closed off from living room)
HR London The Churchill - Regency Suite King
Ukraine
HR Kiev - Regency Suite King
Middle East
Egypt
HR Sharm el Sheikh - Regency Suite King (Ground Floor. Can 'downgrade' to a top floor Club Deluxe King).
UAE
GH Dubai - Grand Suite
HR Dubai - Regency Suite
Hyatt Capital Gate Abu Dhabi - Capital Suite
PH Abu Dhabi - Park Suite
PH Dubai - Park Suite
Official Confirmed Diamond Suite Upgrade Experiences MASTER THREAD (WIKI)
Sep 2, 2009, 12:22 am
#106
Join Date: Jan 2003
Location: HEL
Programs: *G, used to be with TK but left due to their corruption and political ties
Posts: 4,404
The agent is right as per Program T&C.
http://goldpassport.hyatt.com/gp/en/...&cat_id=16&wt=
8. Diamond members will be issued four (4) suite upgrade awards, in their account, annually, defined as March 1st of the current year through the last day of February of the following year, Awards can be tracked through "My Promotional Awards" on goldpassport.com. A complimentary suite upgrade is valid on paid nights, for a maximum of 7 consecutive nights, at participating Hyatt hotels where suite accommodations are available. Suite upgrade awards must be redeemed at time of reservation. Member must call 800.400.2261 or their nearest worldwide reservation center to redeem upgrade award. Upgrade not available at Hyatt Place, Hyatt Summerfield Suites or Hyatt Vacation Club Resorts. Guest must pay an eligible rate. For purposes of this award, a suite provides for one-bedroom accommodations. Suite upgrade award is not valid toward Specialty, Premier, Presidential or Diplomatic Suites. Award is not transferable, negotiable or redeemable for cash or other substitutions. Credit will not be issued for unused upgrade awards. Guest is responsible for all charges exclusive of awards. There are limited numbers of suites available at each property.
http://goldpassport.hyatt.com/gp/en/...&cat_id=16&wt=
8. Diamond members will be issued four (4) suite upgrade awards, in their account, annually, defined as March 1st of the current year through the last day of February of the following year, Awards can be tracked through "My Promotional Awards" on goldpassport.com. A complimentary suite upgrade is valid on paid nights, for a maximum of 7 consecutive nights, at participating Hyatt hotels where suite accommodations are available. Suite upgrade awards must be redeemed at time of reservation. Member must call 800.400.2261 or their nearest worldwide reservation center to redeem upgrade award. Upgrade not available at Hyatt Place, Hyatt Summerfield Suites or Hyatt Vacation Club Resorts. Guest must pay an eligible rate. For purposes of this award, a suite provides for one-bedroom accommodations. Suite upgrade award is not valid toward Specialty, Premier, Presidential or Diplomatic Suites. Award is not transferable, negotiable or redeemable for cash or other substitutions. Credit will not be issued for unused upgrade awards. Guest is responsible for all charges exclusive of awards. There are limited numbers of suites available at each property.
Has anybody successfully upgrade a Priceline room?
Sep 2, 2009, 1:21 am
#107
Join Date: Nov 2002
Location: SEA
Programs: SPG Lifetime PP ; Hyatt Globalist ; Nexus
Posts: 950
Suite upgrade has always required paying an eligible rate whatever the instruments used, paper cert, points or awards.
Sep 2, 2009, 6:38 am
#108
FlyerTalk Evangelist
Join Date: Aug 2008
Location: LAX
Programs: AA-PLT Pro 1.9 MM, Hyatt-Explorer, Marriott-Gold, Super 8--Formica
Posts: 17,392
Hyatt Regency Churchill/London
Hyatt Regency Churchill London
Regency Suite King -- room 723 (Corner room with Portman Square view)
53 sq. m -- 1 bedroom, 1 1/2 bath
Outstanding room in a tremendous hotel. I highly recommend using the suite upgrade at the Churchill. We also received club access. ^ Nice upgrade off LTO prepaid rate at about 180 GBP per night.
Regency Suite King -- room 723 (Corner room with Portman Square view)
53 sq. m -- 1 bedroom, 1 1/2 bath
Outstanding room in a tremendous hotel. I highly recommend using the suite upgrade at the Churchill. We also received club access. ^ Nice upgrade off LTO prepaid rate at about 180 GBP per night.
Sep 2, 2009, 6:50 am
#109
Join Date: Jul 2009
Posts: 847
I have the same confirmation for Nov on a AAA rate ($273). The ocean suite is my favorite layout.
I originally had it booked on points, but at these prices, it was crazy not to pay for most of the stay + the suite upgrade and use points for the balance.
Now if they will only give me my favorite location of this one
I originally had it booked on points, but at these prices, it was crazy not to pay for most of the stay + the suite upgrade and use points for the balance.
Now if they will only give me my favorite location of this one
Sep 2, 2009, 8:17 am
#110
FlyerTalk Evangelist, Ambassador: World of Hyatt
Join Date: Jul 2001
Location: NJ
Programs: Hyatt Globalist, Fairmont Lifetime Plat, UA Silver, dirt elsewhere
Posts: 46,919
We already have the del5k on the reservation. We will have the suite for the points part because we reserved it using points We have become terribly addicted to that Ocean Suite - I think it will be our 4th or 5th stay in one ^^
We have become terribly addicted to that Ocean Suite - I think it will be our 4th or 5th stay in one ^^
Sep 8, 2009, 4:32 am
#111
Join Date: May 2009
Location: Belgium
Programs: AF/KL Flying Blue, LH Miles&More, EK Skywards, Hyatt GP
Posts: 22
1. Park Hyatt Beijing
2. Park Suite King
3. 85m²
4. 1 bedroom, 1 bathroom (double vanity, shower, huge bath, toilet), 1 guest toilet
5. A+ for room, B- for service
6. Room : Very nice suite, great view. A lot of modern touches, very loungy atmosphere. Service : Apart from the check in/out, had nothing but sloppy, uninterested or below PH level encounters with any kind of staff.
2. Park Suite King
3. 85m²
4. 1 bedroom, 1 bathroom (double vanity, shower, huge bath, toilet), 1 guest toilet
5. A+ for room, B- for service
6. Room : Very nice suite, great view. A lot of modern touches, very loungy atmosphere. Service : Apart from the check in/out, had nothing but sloppy, uninterested or below PH level encounters with any kind of staff.
Last edited by Monsieur S.; Sep 8, 2009 at 8:35 am
Sep 8, 2009, 8:26 am
#112
Join Date: May 2009
Location: Belgium
Programs: AF/KL Flying Blue, LH Miles&More, EK Skywards, Hyatt GP
Posts: 22
1. Grand Hyatt Tokyo
2. Grand Executive King
3. 100m²
4. 1 bedroom, 1 bathroom (single vanity, shower, bath, toilet), no guest toilet
5. A++ for room, A+ for service
6. Room : Very nice large corner suite, great views, very cozy. Service : Near perfect, they've definitely gone a step upwards compared to last visit, approaching PHT level. Would new GM have anything to do with that ? ^
2. Grand Executive King
3. 100m²
4. 1 bedroom, 1 bathroom (single vanity, shower, bath, toilet), no guest toilet
5. A++ for room, A+ for service
6. Room : Very nice large corner suite, great views, very cozy. Service : Near perfect, they've definitely gone a step upwards compared to last visit, approaching PHT level. Would new GM have anything to do with that ? ^
Sep 9, 2009, 8:51 am
#113
Join Date: Aug 2004
Location: Germany
Programs: Hyatt Dia, MM, DGAEZ
Posts: 607
HH
1) PH Hamburg
2) EXECUTIVE suite : http://hamburg.park.hyatt.de/hyatt/h...cale=&start=13
3) around 110 sqm
4) 1 bedroom, 2 bathrooms, jacuzi, minibar,
5) A+++++++ from a to Z!
6) not a single complain! perfect stay for 2 nights!
2) EXECUTIVE suite : http://hamburg.park.hyatt.de/hyatt/h...cale=&start=13
3) around 110 sqm
4) 1 bedroom, 2 bathrooms, jacuzi, minibar,
5) A+++++++ from a to Z!
6) not a single complain! perfect stay for 2 nights!
Sep 11, 2009, 8:10 am
#115
Join Date: Jul 2009
Posts: 847
Sep 11, 2009, 10:52 am
#116
Join Date: Feb 2007
Location: New York, NY
Posts: 1,980
Additional info on upgrades at Grand Hyatt NYC: Diamond line said only Junior Suites are eligible to be upgraded to. Hotel reception confirmed to me that all of these are interior facing only. Lexington suites are smaller than Junior and are lower category than Juinor, it is basically a larger room. Conclusion, it is hard to justify using suite upgrade for this hotel.
Sep 11, 2009, 1:28 pm
#117
Join Date: Jul 2009
Posts: 847
Additional info on upgrades at Grand Hyatt NYC: Diamond line said only Junior Suites are eligible to be upgraded to. Hotel reception confirmed to me that all of these are interior facing only. Lexington suites are smaller than Junior and are lower category than Juinor, it is basically a larger room. Conclusion, it is hard to justify using suite upgrade for this hotel.
"Grand Hyatt New York
--------------------------------------------------------------------------
1. Grand Hyatt New York (@ Grand Central Terminal)
2. VIP suite (http://www.grandnewyork.hyatt.com/hy...ocale=&start=8)
3. ~600sf
4. 1 bedroom, 1 bathroom
5. Score = A
6. Great view of architectural details on the Chrysler Building across the street. Bedroom had a Sony Vaio desktop computer. Living room area entertainment system had surround sound. Large round dining table - seating for six."
Do you think they've changed their policy, or this poster just got lucky?
Sep 12, 2009, 1:47 pm
#118
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,414
Hyatt Regency Mission Bay Spa and Marina
I had my 3-night stay at Mission Bay over Labor Day. Upon check-in I was told I had been upgraded to a Regency Club King. I asked if that room is considered a suite and was told "no, we don't have any suites, we are sold-out this weekend." Paraphrase of the conversation that followed:
Me: I requested a suite upgrade for this room
Front desk: Sorry, suite upgrades are based upon availability.
Me: Even electronic confirmed suite upgrades?
FD: Yes.
Me: Are you sure? The paper certs are based upon availability, but I confirmed this upgrade two months ago.
FD: Who did you confirm this with?
Me: The Diamond reservations. Does your system show that I requested the upgrade?
FD: Yes, its there, but we don't have any suites available. Let me check something.
She heads to another computer and looks something up and comes back a few minutes later.
FD: Sorry about that, would you like ocean or bay view?
Me: Ocean, thank you.
The room was as bbbb described in post #53; end room on the 17th (Regency) floor.
1. Hyatt Regency Mission Bay Spa and Marina
2. Not sure the name of but looks similar to the VIP suite. Curtain dividing the bed from living room. Room was #1720.
3. 500-600??? sqft
4. Studio with 1 BA
5. B-, the check-in hassle wasn't really worth it. I expected something better. The view was great though.
6. Since, its the end room you get to hear the ice machine which is also at the end of the hallway. The seals start barking about 5am and the kids start screaming at the pool at 8am. Even on the 17th floor it was a noisy room.
Me: I requested a suite upgrade for this room
Front desk: Sorry, suite upgrades are based upon availability.
Me: Even electronic confirmed suite upgrades?
FD: Yes.
Me: Are you sure? The paper certs are based upon availability, but I confirmed this upgrade two months ago.
FD: Who did you confirm this with?
Me: The Diamond reservations. Does your system show that I requested the upgrade?
FD: Yes, its there, but we don't have any suites available. Let me check something.
She heads to another computer and looks something up and comes back a few minutes later.
FD: Sorry about that, would you like ocean or bay view?
Me: Ocean, thank you.
The room was as bbbb described in post #53; end room on the 17th (Regency) floor.
1. Hyatt Regency Mission Bay Spa and Marina
2. Not sure the name of but looks similar to the VIP suite. Curtain dividing the bed from living room. Room was #1720.
3. 500-600??? sqft
4. Studio with 1 BA
5. B-, the check-in hassle wasn't really worth it. I expected something better. The view was great though.
6. Since, its the end room you get to hear the ice machine which is also at the end of the hallway. The seals start barking about 5am and the kids start screaming at the pool at 8am. Even on the 17th floor it was a noisy room.
Sep 13, 2009, 12:33 pm
#119
Used to be bulldoggolfer05
Join Date: May 2007
Location: São Paulo, BR/Miami Beach, FL/NYC/DXB
Programs: HGP DMD, HHonors DMD, SPG PLT, MR PLT
Posts: 2,295
FWIW, I've received this same room without using a diamond suite upgrade certificate, however since they were sold out, and sounds like you had a tough time getting one even with a confirmed certificate, that would not have been possible when you stayed.
