Official Confirmed Diamond Suite Upgrade Experiences MASTER THREAD (WIKI)
Jan 28, 19, 12:38 am - Wikipost
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Nov 5, 09, 8:08 pm
#196
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,213
Originally Posted by sl00001
So does this mean you get a confirmed suite upgrade when you make a normal reservation? If this is the case I won't risk the chance of using the voucher and not getting the upgrade?
Nov 5, 09, 8:41 pm
#197
Join Date: Dec 2006
Location: Singapore
Programs: CX Gold, Krisflyer PPS, Hyatt Diamond, SPG Platinum
Posts: 547
Originally Posted by peteropny
Yes, this is a new Diamond benefit (as of 4/09) - each year you get 4 confirmed electronic suite upgrades - just call to make your reservation and tell them you want to use a suite upgrade. The paper ones have been phased out.
Nov 14, 09, 8:03 am
#198
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 6,460
1. Grand Hyatt New York
2. Diamond lines confirmed a Junior suite with upgrade certificate with a request for a VIP suite. According to check-in clerk all VIP suites were occupied (hyatt.com confirmed this.) I mentioned that I'd just stepped off a 21 hour flight from Sydney, it was my partner's birthday and to her credit she gave me two keys; one for a Junior suite, and the other for a Premier suite on the top floor of the hotel. Premier suite was a larger junior suite with an additional dining area. Doesn't appear to be listed on the website.
3. 1 Bedroom (2 sofa beds in the living room)/ 1 bathroom (actually I would say 1/2 it is so small!), large living and dining area.
4. Happy with the upgrade.
2. Diamond lines confirmed a Junior suite with upgrade certificate with a request for a VIP suite. According to check-in clerk all VIP suites were occupied (hyatt.com confirmed this.) I mentioned that I'd just stepped off a 21 hour flight from Sydney, it was my partner's birthday and to her credit she gave me two keys; one for a Junior suite, and the other for a Premier suite on the top floor of the hotel. Premier suite was a larger junior suite with an additional dining area. Doesn't appear to be listed on the website.
3. 1 Bedroom (2 sofa beds in the living room)/ 1 bathroom (actually I would say 1/2 it is so small!), large living and dining area.
4. Happy with the upgrade.
Last edited by m0hamed; Nov 14, 09 at 5:07 pm Reason: x.
Nov 14, 09, 10:49 am
#199
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/AA-Plat/HY-Globalist/BA-CCR/GGL/Gold for Life
Posts: 10,420
Birmingham, England
Junior Suite
Just really a double sized room.
Seating area and bed area seperated by a low level desk unit with TV on - a bit like the Hyatt at Dulles if you know it.
Single bathroom - bath/shower/toilet
Fire exit to the corridor made it noisy.
Just really a double sized room.
Seating area and bed area seperated by a low level desk unit with TV on - a bit like the Hyatt at Dulles if you know it.
Single bathroom - bath/shower/toilet
Fire exit to the corridor made it noisy.
Nov 14, 09, 12:46 pm
#200
Join Date: Jan 2008
Location: East/West/Hawaii
Programs: Chairman USAirways, Hyatt Lifetime Diamond, Marriott Platinum, United Global Serv, Hertz Presidents
Posts: 68
Hyatt Regency Maui Suite Upgrade
1. Hyatt Regency Maui
2. Ocean Suite - http://maui.hyatt.com/hyatt/hotels/g...d=2194&start=6 (their lowest level suite)
3. not sure of sq foot. about 1 and 1/2 of standard room
4. 1 Bedrooms and 1 Bathrooms (Junior Suite type)
5. I would vote it B (could be better could be worse)
6. Ocean front - on the end - good view - 2 balconies
2. Ocean Suite - http://maui.hyatt.com/hyatt/hotels/g...d=2194&start=6 (their lowest level suite)
3. not sure of sq foot. about 1 and 1/2 of standard room
4. 1 Bedrooms and 1 Bathrooms (Junior Suite type)
5. I would vote it B (could be better could be worse)
6. Ocean front - on the end - good view - 2 balconies
Nov 14, 09, 8:35 pm
#201
Suspended
Join Date: Jun 2009
Location: Providence RI
Posts: 181
DFW Hyatt Regency
2. Suite type - 2rooms with an adjoining door
3. # of Sq Ft - to be honest.... don't really know. Two average rooms with an adjoining door
4. # of Bedrooms 1
5. Were you happy with the upgrade? What grade would you give it . Yes A
6. Any other info - it was on the 12th floor. There was always (1 of 6) elevators available and waiting on the 12th floor.
2. Suite type - 2rooms with an adjoining door
3. # of Sq Ft - to be honest.... don't really know. Two average rooms with an adjoining door
4. # of Bedrooms 1
5. Were you happy with the upgrade? What grade would you give it . Yes A
6. Any other info - it was on the 12th floor. There was always (1 of 6) elevators available and waiting on the 12th floor.
Nov 14, 09, 9:14 pm
#202
Join Date: Feb 2004
Location: Toronto, Canada
Programs: IC Plat/Amb, Hyatt Diamond, SPG Gold, HH Diamond
Posts: 1,336
Originally Posted by niketrev
1. Hyatt Regency Maui
2. Ocean Suite - http://maui.hyatt.com/hyatt/hotels/g...d=2194&start=6 (their lowest level suite)
3. not sure of sq foot. about 1 and 1/2 of standard room
4. 1 Bedrooms and 1 Bathrooms (Junior Suite type)
5. I would vote it B (could be better could be worse)
6. Ocean front - on the end - good view - 2 balconies
2. Ocean Suite - http://maui.hyatt.com/hyatt/hotels/g...d=2194&start=6 (their lowest level suite)
3. not sure of sq foot. about 1 and 1/2 of standard room
4. 1 Bedrooms and 1 Bathrooms (Junior Suite type)
5. I would vote it B (could be better could be worse)
6. Ocean front - on the end - good view - 2 balconies
Nov 15, 09, 12:09 am
#203
Community Director
Join Date: Oct 2000
Location: Anywhere warm
Posts: 29,054
1. O'Hare Hyatt
2. Regency Suite, in back tower that is used for elite guests. (There are two level suites in the front tower with a spiral staircase but did not see one.)
3. 672 sq ft
4. 1 bedroom, 1 bathroom
5. C - I felt the suite was poorly designed. The bedroom was not a completely separate room. When you entered the suite, the bedroom was to the right. The walls were roughly 7/8 high. There was no door (nor any windows). Because of this, light and sound came into the bedroom. I had booked the suite because my husband and I had body clocks 9 hours different than each other. It really was impossible to use the living area without disturbing the person in bed. Further, the desk area was positioned such that the flight from it was at the perfect angle to flood into the bedroom.
The bathroom was cramped. The shower was in the tub; there was a single sink; and there was barely room for one person.
There were benches across the front of the two windows. Both sacrificed comfort for design. They looked great, but you didn't want to use them. The living area was attractive, but there was inadequate illumation. The only lamp was by the TV. There was no place to sit and have light to be able to read a book.
6. The view from the suite was over the rear parking lot.
2. Regency Suite, in back tower that is used for elite guests. (There are two level suites in the front tower with a spiral staircase but did not see one.)
3. 672 sq ft
4. 1 bedroom, 1 bathroom
5. C - I felt the suite was poorly designed. The bedroom was not a completely separate room. When you entered the suite, the bedroom was to the right. The walls were roughly 7/8 high. There was no door (nor any windows). Because of this, light and sound came into the bedroom. I had booked the suite because my husband and I had body clocks 9 hours different than each other. It really was impossible to use the living area without disturbing the person in bed. Further, the desk area was positioned such that the flight from it was at the perfect angle to flood into the bedroom.
The bathroom was cramped. The shower was in the tub; there was a single sink; and there was barely room for one person.
There were benches across the front of the two windows. Both sacrificed comfort for design. They looked great, but you didn't want to use them. The living area was attractive, but there was inadequate illumation. The only lamp was by the TV. There was no place to sit and have light to be able to read a book.
6. The view from the suite was over the rear parking lot.
Nov 19, 09, 6:00 pm
#204
Join Date: Nov 2004
Posts: 4,917
I just used 2 more suite upgrade certs for an upcoming Asia trip:
GH Singapore: reservation describes room as "Grand Suite King 893sqf Grand Club Access Dvd Sitting Dining Area"
GH Erawan: reservation describes room as "Grand Suite King 1 King Bed:Floors 11-22:80 Sq M
ining Room: 2 Baths:Grand Club:Separate Sitting Room"
Will report back what we actually get.
GH Singapore: reservation describes room as "Grand Suite King 893sqf Grand Club Access Dvd Sitting Dining Area"
GH Erawan: reservation describes room as "Grand Suite King 1 King Bed:Floors 11-22:80 Sq M
ining Room: 2 Baths:Grand Club:Separate Sitting Room"Will report back what we actually get.
Nov 19, 09, 7:07 pm
#205
Original Poster
Join Date: May 2003
Posts: 6,102
HR Tamaya Resort & Spa, New Mexico
Recently burned a Confirmed Suite Upgrade at a Resort that hasn't been reported on this thread yet. Made the same-day room reservation online and then called in to request the upgrade 5 minutes later. Arrived at the hotel 30 mins later and the front desk agent said he had spoken to GP on the phone 30 mins ago with my upgrade request. Since it was a slow night, he said they double upgraded me to an Executive Suite ($389 on hyatt.com) instead of the standard Jr Suite ($289 on hyatt.com) that would be given as a Confirmed Diamond Suite upgrade. FWIW, standard room that I booked was $189. Arrived at the room after a long walk down many halls and it was actually a named specialty Suite, but still fits the description of the Exec. Suite, so maybe all Exec Suites here have names?
1. Hyatt Tamaya
2. Executive Suite
3. 754 Sq Ft
4. 1 bedroom & 1 bathroom
5. Yes, B
6. Full size refrigerator, RC access as Diamond, 2 walkout balconies facing the golf course to the West rather than the Sandia Mountains, 2 large flat screen TVs (one in bedroom and one in separate sitting room). My only problem with the room was the Internet cable. There was a desk in the bedroom, but no wired internet in there. Rather the wired Internet cable was in the living room, but there was no desk in there. The Internet cable was just set up next to the couch, and could only stretch about 3 feet from where it was.
The worst part is that the only power plug was behind the couch, so you had to move this big giant couch, dive back behind it to plug and unplug your laptop, and then connect your laptop to the wired internet which you could only place on the couch since there was no where else the wire would stretch to. So I was on the couch sideways for several hours that night while using the Internet. I may still be partially permanantly bent sideways from the experience. Hope I go back to normal someday. I certainly learned my lesson just to use the wireless Internet there in the future. 
1. Hyatt Tamaya
2. Executive Suite
3. 754 Sq Ft
4. 1 bedroom & 1 bathroom
5. Yes, B
6. Full size refrigerator, RC access as Diamond, 2 walkout balconies facing the golf course to the West rather than the Sandia Mountains, 2 large flat screen TVs (one in bedroom and one in separate sitting room). My only problem with the room was the Internet cable. There was a desk in the bedroom, but no wired internet in there. Rather the wired Internet cable was in the living room, but there was no desk in there. The Internet cable was just set up next to the couch, and could only stretch about 3 feet from where it was.
The worst part is that the only power plug was behind the couch, so you had to move this big giant couch, dive back behind it to plug and unplug your laptop, and then connect your laptop to the wired internet which you could only place on the couch since there was no where else the wire would stretch to. So I was on the couch sideways for several hours that night while using the Internet. I may still be partially permanantly bent sideways from the experience. Hope I go back to normal someday. I certainly learned my lesson just to use the wireless Internet there in the future.
Nov 21, 09, 8:41 am
#206
Join Date: Oct 2003
Location: TX
Posts: 2,729
1. Hyatt Regency Austin
2. Executive Suite
3. 780 square feet
4. One bedroom, living room, bar area, 2 bathrooms, dining room with table for 6
5. Very nice layout and sweeping views of the downtown Austin and the lake
6. Very good value at $159 a night.
2. Executive Suite
3. 780 square feet
4. One bedroom, living room, bar area, 2 bathrooms, dining room with table for 6
5. Very nice layout and sweeping views of the downtown Austin and the lake
6. Very good value at $159 a night.
Nov 23, 09, 8:11 am
#207
Join Date: Aug 2004
Location: Germany
Programs: Hyatt Dia, MM, DGAEZ
Posts: 482
Hyatt jersey City
1.) Hyatt jersey city
2) Riverside Suite (the best in the house i guess)
http://jerseycity.hyatt.com/hyatt/ho...on.jsp?start=6
3.) 660sqf
4) 2 rooms, 2beds , great view
5) oh yes, i am happy, using the Diamond suite upgrade with the G1 and G2 and FFN bonus at 115 $ .. makes me happy
6) best view for NY skyline with balcony , GORGEOUS
2) Riverside Suite (the best in the house i guess)
http://jerseycity.hyatt.com/hyatt/ho...on.jsp?start=6
3.) 660sqf
4) 2 rooms, 2beds , great view
5) oh yes, i am happy, using the Diamond suite upgrade with the G1 and G2 and FFN bonus at 115 $ .. makes me happy
6) best view for NY skyline with balcony , GORGEOUS
Nov 23, 09, 8:44 am
#208
Suspended
Join Date: Aug 2008
Programs: Everything is refundable
Posts: 3,727
Originally Posted by Onewhoknows
1.) Hyatt jersey city
2) Riverside Suite (the best in the house i guess)
http://jerseycity.hyatt.com/hyatt/ho...on.jsp?start=6
3.) 660sqf
4) 2 rooms, 2beds , great view
5) oh yes, i am happy, using the Diamond suite upgrade with the G1 and G2 and FFN bonus at 115 $ .. makes me happy
6) best view for NY skyline with balcony , GORGEOUS
2) Riverside Suite (the best in the house i guess)
http://jerseycity.hyatt.com/hyatt/ho...on.jsp?start=6
3.) 660sqf
4) 2 rooms, 2beds , great view
5) oh yes, i am happy, using the Diamond suite upgrade with the G1 and G2 and FFN bonus at 115 $ .. makes me happy
6) best view for NY skyline with balcony , GORGEOUS
Nov 23, 09, 11:24 pm
#209
Moderator: Mileage Run, InterContinental Hotels & Radisson Hotel Group
Join Date: May 2004
Posts: 5,307
HR Atlanta
Let me preface this by saying that this isn't the greatest hotel in the world, and I wouldn't normally waste a suite upgrade here. I came with very low expectations, but the HR really excelled. I was in Atlanta for a weeklong meeting, and needed a suite for a reception on Saturday night. I hopped between this hotel and the HP (a block away) to maximize FFN, and was very pleasantly surprised that the HR gave me my suite upgrade for all 4 stays! In fact, I had two types of suites, the Crown suite for my regular nights, and the International suite for the night of the reception.
1.) Hyatt Regency Atlanta
2a) Crown suite
3a) 440sqft
4a) Standard sized bedroom + large living room, refurbished recently, 2 old TVs, 1 small bathroom (very plain and un-suite-ish).
2b) International suite
3b) 750sqft
4b) Standard sized bedroom + large reception area (=taking up the size of a Crown suite) + kitchenette/bar area. Nice large balcony. Same plain bathroom.
5) Very unimpressive suite (especially the bathrooms are a huge let-down). My wife would not be happy if we got this on a vacation. Refurbished and generally nice, though, and great for my purposes. And of course it was very nice of them to let me have the suite for all 4 stays. Given the circumstances of my stay, I'll give it an A. On a vacation, it'd be a C-.
6) Very friendly staff! Extremely helpful and welcoming.
1.) Hyatt Regency Atlanta
2a) Crown suite
3a) 440sqft
4a) Standard sized bedroom + large living room, refurbished recently, 2 old TVs, 1 small bathroom (very plain and un-suite-ish).
2b) International suite
3b) 750sqft
4b) Standard sized bedroom + large reception area (=taking up the size of a Crown suite) + kitchenette/bar area. Nice large balcony. Same plain bathroom.
5) Very unimpressive suite (especially the bathrooms are a huge let-down). My wife would not be happy if we got this on a vacation. Refurbished and generally nice, though, and great for my purposes. And of course it was very nice of them to let me have the suite for all 4 stays. Given the circumstances of my stay, I'll give it an A. On a vacation, it'd be a C-.
6) Very friendly staff! Extremely helpful and welcoming.
Nov 26, 09, 4:29 pm
#210
Join Date: Mar 2009
Location: MCI
Programs: Hyatt Diamond, Hilton, Marriott, Starwood, Intercontinental, Avis Chairman's Club
Posts: 154
Hyatt Regency St Louis at the Arch
1. Hyatt Regency St. Louis at the Arch
2. Junior Suite
3. Not Sure of Sq. Ft. but about twice the size of regular room
4. 1 Bedroom Plus a Living Room with sofa and chair. 37" flat screen in each room. Refrigerator in bedroom area.
5. Overall I'd give it a B+
6. Corner Room with 3 very large windows. Located on Regency Club floor. Furnished with their "European style furnishings". A very wierd floor lamp that hangs about four feet into the room, making it very hard to turn on (foot switch to turn it on). Also not a single drawer in either room, not even at the desk.
Paid a AAA promo rate of $80.10 per night over Thanksgiving weekend, including their buffet breakfast at the Red Restaurant (normally $14.95 a person)
2. Junior Suite
3. Not Sure of Sq. Ft. but about twice the size of regular room
4. 1 Bedroom Plus a Living Room with sofa and chair. 37" flat screen in each room. Refrigerator in bedroom area.
5. Overall I'd give it a B+
6. Corner Room with 3 very large windows. Located on Regency Club floor. Furnished with their "European style furnishings". A very wierd floor lamp that hangs about four feet into the room, making it very hard to turn on (foot switch to turn it on). Also not a single drawer in either room, not even at the desk.
Paid a AAA promo rate of $80.10 per night over Thanksgiving weekend, including their buffet breakfast at the Red Restaurant (normally $14.95 a person)
