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Official Confirmed Diamond Suite Upgrade Experiences MASTER THREAD (WIKI)

Official Confirmed Diamond Suite Upgrade Experiences MASTER THREAD (WIKI)

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Old Nov 29, 19, 2:23 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
Last edit by: seawolf
Wiki Link
Based upon requests, this is now a wiki - please feel free to edit - but please only post the suite that you are confirmed into and not what you ultimately get (eg PH Vendome books into Park Suite but many ultimately get a Park Executive Suite). I'll start with that one for formatting example - I will try to do refinements to this when I have some time later.

To check the room type you booked into, you may use Hyatt E-Concierge:



PH Buenos Aires (Palacio Duhau) - Park Suite
PH Mendoza - Park Suite


Hyatt Regency Aruba - Garden and Pool View Executive Suite (formerly Cayena Suite - only 3 available on property) Jan 2017

GH Sao Paolo - Grand King Suite (Mar 2016)

Andaz Ottawa - Andaz Suite
HR Toronto - Deluxe Suite

Costa Rica
Andaz Peninsula Papagayo - Andaz Suite


GH Playa Del Carmen - Grand Suite King
Ziva Cancun - Pyramid Suite
Ziva Puerto Vallarta - One Bedroom Plunge Pool Suite King (Feb 2016)
Ziva Los Cabos - Club Ocean View Master King or Double


HR Phoenix - Studio (Room type doesn't show on website, Mar 2016)

Andaz San Diego - Andaz Loft/Suite
Andaz West Hollywood - Andaz Suite
GH San Francisco - Executive Suite (not City View)
HR Huntington Beach - So Cal Suite is one used for DSU availability
HR Indian Wells - Executive Suite or Hospitality Suite (these rooms don't show for booking online, so no way to see availability without calling)
HR La Jolla, CA - Studio Suite
HR Long Beach - Harbor Suite (Jan 2016)
HR Mission Bay Resort and Spa - Waterfront Suite King
HR Monterey, CA - Monterey Suite
HR San Francisco - Balcony Suite
Hyatt Carmel Highlands - Townhouse
Hyatt Fisherman's Wharf - Executive Suite
GH Manchester, San Diego - Signature/Conference Suite
Hyatt The Pike, Long Beach, CA - Master Suite
PH Aviara - Park Luxury Suite

GH Denver - Executive Suite
HR Denver Tech Center - Hospitality Suite

HR Greenwich - Fairfield Suite (Feb 2016)

GH Tampa Bay - Premier Suite
HR Clearwater - 1 Bedroom Suite
HR Grand Cypress - Executive Suite
HR Coconut Point Bonita Springs - Bay Suite (Feb 2016..."junior suite" in Hyatt system)
HR Miami - Miami Suite

Andaz Savannah - Andaz Loft
GH Atlanta in Buckhead - Executive Suite

Andaz Maui - Partial View Andaz Suite
GH Kauai - Garden Suite
HR Maui - Ocean Suite
HR Waikiki - 'Parlor' Suite

HR Chicago - Junior Suite
HR O'Hare - Regency Suite (Apr 2016)
PH Chicago - Grand Executive Suite (Mar 2016)
PH Chicago - Grand Executive Suite (Oct 2017). Described as "This is a standard suite." on their website.
PH Chicago - Park Suite (Nov 2017). Described as "This is a standard suite." on their website.

Hyatt Regency New Orleans - Executive Junior Suite (Dec 2016)

Hyatt Chesapeake Bay: Chesapeake Suite

HR Boston - Executive Suite (March 2016)
HR Boston - Used TSU for Executive Suite - proactively upgraded to VIP Suite at check-in (November 2019)
HR Boston Harbor - Junior Suite

HR Bloomington-Minneapolis- Regency Suite
HR Minneapolis - Executive Suite

HR St. Louis - Junior Suite

New Jersey
HR Jersey City - Hudson River Suite or Ellis/Bridal Suite

New Mexico
HR Albuquerque - Junior Suite (Mar 2016)

New York
Andaz 5th Ave - Balcony Suite (Jan 2017)
Andaz Wall Street - Andaz Suite
GH New York - Junior Suite
Hyatt Times Square - Corner Suite (Feb 2017)
PH New York - Junior Suite

Outlying Islands
Hyatt Regency Guam - Regency Suite King/Twin (Jan 2017)

Rhode Island
HR Newport - Bi-level Suite (Jan 2016)

HR Austin - River View Suite (May 2016)
HR Houston Galleria - Regency Suite King (May 2017)
GH San Antonio - Hospitality Suite (Feb 2017)

Hyatt Centric Park City - 1 BDRM Residence with Queen Bed (Mar 2016)

HR Fairfax - Panoramic Suite
HR Reston - Conference Suite
Hyatt Arlington - Executive Suite

GH Seattle - Emerald Suite
Hyatt at Olive 8, Seattle - Luxury King Suite

Washington D.C.
GH Washington - One Bedroom Grand Suite
HR Dulles - Executive Suite (Mar 2016 - don't do it, according to this post)
PH Washington DC- Park Suite as of 12/2014 (previously Park Executive Suite)


PH Zanzibar - Park Suite King


PH Siem Reap - Park Suite King

GH Beijing - Grand Suite
GH Sanya - Grand Suite King (Oct 2016)
GH Shanghai - Grand Suite King
Hyatt on the Bund, Shanghai - Bund Suite King
PH Ningbo - Park Suite King
PH Shanghai - Park Suite King

Hong Kong
GH Hong Kong - Grand Suite, floors 12-19
HR Tsim Sha Tsui - Regency Suite King, floors 17 and lower
HR Sha Tin - Regency Suite King

GH Mumbai - Grand Suite King
HR Delhi - Regency Suite King
HR Mumbai - Regency Suite (Nov 2016)
Hyatt Bangalore MG Road - Hyatt Suite
PH Hyderabad - Park Suite King (March 2016)

GH Bali - Grand Suite King
HR Bandung - Regency Suite King (left Hyatt)
HR Yogyakarta - Regency Suite King
Bali Hyatt - Regency Suite King

Andaz Tokyo - Not eligible
GH Fukuoka - Grand Suite
GH Tokyo - Grand Executive Suite
HR Hakone Resort and Spa - Regency Suite Twin
HR Osaka - Regency Suite King or Twin
HR Tokyo - Regency Suite or Atrium Suite
HR Kyoto - Not eligible
PH Tokyo - Park Suite King or Twin

GH Kuala Lumpur - Grand Suite (105 sqm corner suite)
HR Kinabalu - Regency Exec Suite
HR Kuantan - Regency Suite (under renovation)

Andaz Singapore - Studio Suite
GH Singapore - Grand Duplex Suite; Grand Suite usually allowed for mobility issues

South Korea
GH Incheon - Grand Suite King
GH Seoul - Grand Suite King
PH Busan - Park Executive suite, Marina view Executive suite
PH Seoul - Park Suite

GH Taipei - Grand Suite

GH Erawan Bangkok - Grand Suite King
HR Phuket Resort - Regency Suite King, two bedrooms (Nov 2016)
HR Hua Hin - Regency Suite King

HR Danang - Regency Suite


GH Melbourne - Grand Suite King
PH Canberra - Park Suite King
PH Melbourne - Park Suite

HR Perth - Regency Suite King


PH Vienna - Park Suite (March 2016)

GH Cannes Hotel Martinez - Junior Suite
HR Nice Palais de la Mditerrane - Premium Suite
HR Paris Etoile - Regency Suite
PH Paris Vendome - Park Suite

GH Berlin - Grand Suite
HR Cologne - Regency Suite
HR Dusseldorf - Regency Suite
HR Mainz - Regency Suite (only 2 of them)
PH Hamburg - Park Suite

HR Thessaloniki - Deluxe room

Andaz Amsterdam - Andaz Suite

PH Moscow Ararat - Park Suite King

PH Zurich - Park Suite King

GH Istanbul - Grand Suite
PH Istanbul - Park Suite

Andaz London - Andaz Suite
HR Birmingham - Club Deluxe King (but as of July14 this is now a proper suite, ie bedroom closed off from living room)
HR London The Churchill - Regency Suite King

HR Kiev - Regency Suite King

Middle East

HR Sharm el Sheikh - Regency Suite King (Ground Floor. Can 'downgrade' to a top floor Club Deluxe King).

GH Dubai - Grand Suite
HR Dubai - Regency Suite
Hyatt Capital Gate Abu Dhabi - Capital Suite
PH Abu Dhabi - Park Suite
PH Dubai - Park Suite
Print Wikipost

Old Nov 5, 09, 7:08 pm
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,293
Originally Posted by sl00001 View Post
So does this mean you get a confirmed suite upgrade when you make a normal reservation? If this is the case I won't risk the chance of using the voucher and not getting the upgrade?
Yes, this is a new Diamond benefit (as of 4/09) - each year you get 4 confirmed electronic suite upgrades - just call to make your reservation and tell them you want to use a suite upgrade. The paper ones have been phased out.
peteropny is offline  
Old Nov 5, 09, 7:41 pm
Join Date: Dec 2006
Location: Singapore
Programs: CX Gold, Krisflyer PPS, Hyatt Diamond, SPG Platinum
Posts: 675
Originally Posted by peteropny View Post
Yes, this is a new Diamond benefit (as of 4/09) - each year you get 4 confirmed electronic suite upgrades - just call to make your reservation and tell them you want to use a suite upgrade. The paper ones have been phased out.
Thanks! Just made a reservation at the Park Hyatt Shanghai for a pre-paid rate of RMB1920 and confirmed suite upgrade!!!^^
sl00001 is offline  
Old Nov 14, 09, 7:03 am
Hyatt 10+ BadgeFour Seasons 5+ Badge
Join Date: Aug 2009
Location: SYD
Programs: QF WP (OWE), VA PLAT, EY GLD, SPG PLAT, Hyatt DIA, Hilton DIA, Hertz PC
Posts: 7,625
1. Grand Hyatt New York

2. Diamond lines confirmed a Junior suite with upgrade certificate with a request for a VIP suite. According to check-in clerk all VIP suites were occupied (hyatt.com confirmed this.) I mentioned that I'd just stepped off a 21 hour flight from Sydney, it was my partner's birthday and to her credit she gave me two keys; one for a Junior suite, and the other for a Premier suite on the top floor of the hotel. Premier suite was a larger junior suite with an additional dining area. Doesn't appear to be listed on the website.

3. 1 Bedroom (2 sofa beds in the living room)/ 1 bathroom (actually I would say 1/2 it is so small!), large living and dining area.

4. Happy with the upgrade.

Last edited by m0hamed; Nov 14, 09 at 4:07 pm Reason: x.
m0hamed is offline  
Old Nov 14, 09, 9:49 am
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/AA-Ex Plat/HY- LT Globalist/BA-CCR/GGL/GfL
Posts: 11,378
Birmingham, England

Junior Suite
Just really a double sized room.
Seating area and bed area seperated by a low level desk unit with TV on - a bit like the Hyatt at Dulles if you know it.
Single bathroom - bath/shower/toilet
Fire exit to the corridor made it noisy.
Markie is offline  
Old Nov 14, 09, 11:46 am
Join Date: Jan 2008
Location: East/West/Hawaii
Programs: Chairman USAirways, Hyatt Lifetime Diamond, Marriott Platinum, United Global Serv, Hertz Presidents
Posts: 68
Hyatt Regency Maui Suite Upgrade

1. Hyatt Regency Maui
2. Ocean Suite - http://maui.hyatt.com/hyatt/hotels/g...d=2194&start=6 (their lowest level suite)
3. not sure of sq foot. about 1 and 1/2 of standard room
4. 1 Bedrooms and 1 Bathrooms (Junior Suite type)
5. I would vote it B (could be better could be worse)
6. Ocean front - on the end - good view - 2 balconies
niketrev is offline  
Old Nov 14, 09, 7:35 pm
Join Date: Jun 2009
Location: Providence RI
Posts: 181
DFW Hyatt Regency
2. Suite type - 2rooms with an adjoining door
3. # of Sq Ft - to be honest.... don't really know. Two average rooms with an adjoining door
4. # of Bedrooms 1
5. Were you happy with the upgrade? What grade would you give it . Yes A
6. Any other info - it was on the 12th floor. There was always (1 of 6) elevators available and waiting on the 12th floor.
contikipaul is offline  
Old Nov 14, 09, 8:14 pm
Join Date: Feb 2004
Location: Toronto, Canada
Programs: Hyatt Globalist, HH Diamond, Marriott Gold
Posts: 1,357
Originally Posted by niketrev View Post
1. Hyatt Regency Maui
2. Ocean Suite - http://maui.hyatt.com/hyatt/hotels/g...d=2194&start=6 (their lowest level suite)
3. not sure of sq foot. about 1 and 1/2 of standard room
4. 1 Bedrooms and 1 Bathrooms (Junior Suite type)
5. I would vote it B (could be better could be worse)
6. Ocean front - on the end - good view - 2 balconies
Just curious - did they give lounge access as well - assuming you were not booked on a club level rate
martyYYZ is offline  
Old Nov 14, 09, 11:09 pm
Community Director
Join Date: Oct 2000
Location: Anywhere warm
Posts: 31,811
1. O'Hare Hyatt
2. Regency Suite, in back tower that is used for elite guests. (There are two level suites in the front tower with a spiral staircase but did not see one.)
3. 672 sq ft
4. 1 bedroom, 1 bathroom
5. C - I felt the suite was poorly designed. The bedroom was not a completely separate room. When you entered the suite, the bedroom was to the right. The walls were roughly 7/8 high. There was no door (nor any windows). Because of this, light and sound came into the bedroom. I had booked the suite because my husband and I had body clocks 9 hours different than each other. It really was impossible to use the living area without disturbing the person in bed. Further, the desk area was positioned such that the flight from it was at the perfect angle to flood into the bedroom.

The bathroom was cramped. The shower was in the tub; there was a single sink; and there was barely room for one person.

There were benches across the front of the two windows. Both sacrificed comfort for design. They looked great, but you didn't want to use them. The living area was attractive, but there was inadequate illumation. The only lamp was by the TV. There was no place to sit and have light to be able to read a book.

6. The view from the suite was over the rear parking lot.
SanDiego1K is offline  
Old Nov 19, 09, 5:00 pm
Join Date: Nov 2004
Posts: 6,008
I just used 2 more suite upgrade certs for an upcoming Asia trip:

GH Singapore: reservation describes room as "Grand Suite King 893sqf Grand Club Access Dvd Sitting Dining Area"

GH Erawan: reservation describes room as "Grand Suite King 1 King Bed:Floors 11-22:80 Sq Mining Room: 2 Baths:Grand Club:Separate Sitting Room"

Will report back what we actually get.
stephem is offline  
Old Nov 19, 09, 6:07 pm
Original Poster
Join Date: May 2003
Posts: 6,120
HR Tamaya Resort & Spa, New Mexico

Recently burned a Confirmed Suite Upgrade at a Resort that hasn't been reported on this thread yet. Made the same-day room reservation online and then called in to request the upgrade 5 minutes later. Arrived at the hotel 30 mins later and the front desk agent said he had spoken to GP on the phone 30 mins ago with my upgrade request. Since it was a slow night, he said they double upgraded me to an Executive Suite ($389 on hyatt.com) instead of the standard Jr Suite ($289 on hyatt.com) that would be given as a Confirmed Diamond Suite upgrade. FWIW, standard room that I booked was $189. Arrived at the room after a long walk down many halls and it was actually a named specialty Suite, but still fits the description of the Exec. Suite, so maybe all Exec Suites here have names?

1. Hyatt Tamaya
2. Executive Suite
3. 754 Sq Ft
4. 1 bedroom & 1 bathroom
5. Yes, B
6. Full size refrigerator, RC access as Diamond, 2 walkout balconies facing the golf course to the West rather than the Sandia Mountains, 2 large flat screen TVs (one in bedroom and one in separate sitting room). My only problem with the room was the Internet cable. There was a desk in the bedroom, but no wired internet in there. Rather the wired Internet cable was in the living room, but there was no desk in there. The Internet cable was just set up next to the couch, and could only stretch about 3 feet from where it was. The worst part is that the only power plug was behind the couch, so you had to move this big giant couch, dive back behind it to plug and unplug your laptop, and then connect your laptop to the wired internet which you could only place on the couch since there was no where else the wire would stretch to. So I was on the couch sideways for several hours that night while using the Internet. I may still be partially permanantly bent sideways from the experience. Hope I go back to normal someday. I certainly learned my lesson just to use the wireless Internet there in the future. @:-)
gregorygrady is offline  
Old Nov 21, 09, 7:41 am
Join Date: Oct 2003
Location: TX
Posts: 2,730
1. Hyatt Regency Austin
2. Executive Suite
3. 780 square feet
4. One bedroom, living room, bar area, 2 bathrooms, dining room with table for 6
5. Very nice layout and sweeping views of the downtown Austin and the lake
6. Very good value at $159 a night.
docr775 is offline  
Old Nov 23, 09, 7:11 am
Join Date: Aug 2004
Location: Germany
Programs: Hyatt Dia, MM, DGAEZ
Posts: 559
Hyatt jersey City

1.) Hyatt jersey city
2) Riverside Suite (the best in the house i guess)
3.) 660sqf
4) 2 rooms, 2beds , great view
5) oh yes, i am happy, using the Diamond suite upgrade with the G1 and G2 and FFN bonus at 115 $ .. makes me happy
6) best view for NY skyline with balcony , GORGEOUS
Onewhoknows is offline  
Old Nov 23, 09, 7:44 am
Join Date: Aug 2008
Programs: Everything is refundable
Posts: 3,727
Originally Posted by Onewhoknows View Post
1.) Hyatt jersey city
2) Riverside Suite (the best in the house i guess)
3.) 660sqf
4) 2 rooms, 2beds , great view
5) oh yes, i am happy, using the Diamond suite upgrade with the G1 and G2 and FFN bonus at 115 $ .. makes me happy
6) best view for NY skyline with balcony , GORGEOUS
The Riverside Suite is actually one of the smaller suites at the property..., the President Suite is really outstanding, but has one King bed.
FD1971 is offline  
Old Nov 23, 09, 10:24 pm
Moderator: Mileage Run, InterContinental Hotels & Radisson Hotel Group
Join Date: May 2004
Posts: 5,710
HR Atlanta

Let me preface this by saying that this isn't the greatest hotel in the world, and I wouldn't normally waste a suite upgrade here. I came with very low expectations, but the HR really excelled. I was in Atlanta for a weeklong meeting, and needed a suite for a reception on Saturday night. I hopped between this hotel and the HP (a block away) to maximize FFN, and was very pleasantly surprised that the HR gave me my suite upgrade for all 4 stays! In fact, I had two types of suites, the Crown suite for my regular nights, and the International suite for the night of the reception.

1.) Hyatt Regency Atlanta

2a) Crown suite
3a) 440sqft
4a) Standard sized bedroom + large living room, refurbished recently, 2 old TVs, 1 small bathroom (very plain and un-suite-ish).

2b) International suite
3b) 750sqft
4b) Standard sized bedroom + large reception area (=taking up the size of a Crown suite) + kitchenette/bar area. Nice large balcony. Same plain bathroom.

5) Very unimpressive suite (especially the bathrooms are a huge let-down). My wife would not be happy if we got this on a vacation. Refurbished and generally nice, though, and great for my purposes. And of course it was very nice of them to let me have the suite for all 4 stays. Given the circumstances of my stay, I'll give it an A. On a vacation, it'd be a C-.

6) Very friendly staff! Extremely helpful and welcoming.
jpdx is offline  
Old Nov 26, 09, 3:29 pm
Join Date: Mar 2009
Location: MCI
Programs: Hyatt Diamond, Hilton, Marriott, Starwood, Intercontinental, Avis Chairman's Club
Posts: 157
Hyatt Regency St Louis at the Arch

1. Hyatt Regency St. Louis at the Arch
2. Junior Suite
3. Not Sure of Sq. Ft. but about twice the size of regular room
4. 1 Bedroom Plus a Living Room with sofa and chair. 37" flat screen in each room. Refrigerator in bedroom area.
5. Overall I'd give it a B+
6. Corner Room with 3 very large windows. Located on Regency Club floor. Furnished with their "European style furnishings". A very wierd floor lamp that hangs about four feet into the room, making it very hard to turn on (foot switch to turn it on). Also not a single drawer in either room, not even at the desk.

Paid a AAA promo rate of $80.10 per night over Thanksgiving weekend, including their buffet breakfast at the Red Restaurant (normally $14.95 a person)
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