Hyatt at Olive 8 (Seattle) REVIEW - MASTER THREAD
Sep 28, 2011, 5:46 pm
#76
Join Date: May 2006
Location: SAN
Programs: Lots of faux metal
Posts: 6,421
5. In Hyatt hotels that do not have a Regency Club or Grand Club lounge, daily complimentary full breakfast (tax and gratuity included) will be provided to the member and each guest registered in the room, maximum four (4) people. For stays at Hyatt Regency Bethesda, daily continental breakfast (tax and gratuity included) will be provided to the member and each guest registered in the room, maximum four (4) people. Breakfast is not valid for in-room dining. Benefit not valid at Hyatt Place or Hyatt Summerfield Suites.
Sep 28, 2011, 6:09 pm
#77
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,085
Sep 28, 2011, 6:19 pm
#78
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Sep 28, 2011, 7:18 pm
#79
Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM, AA 600k, DL 500k, Hyatt GP 1M, HH Gold, Rad. Gold, CP Gold, Miracle Fruit-su Club
Posts: 9,950
Tipping the scale further in the Grand's favor. Its lounge offering is much better than that. This and the world-class view -- no contest anymore. But at least we know, thanks to you and FlyerTalk. Shame, I did like the Olive 8's breakfast a lot.
Sep 28, 2011, 7:30 pm
#80
Moderator: Mileage Run, InterContinental Hotels
Join Date: May 2004
Posts: 5,912
Stayed here last weekend and had the same breakfast issues Markie describes. They are now very specific about the continental breakfast for 2. This was a rotten stay (the second in a row at this property); we arrived at 2.30p and had to wait around the lobby until 5.30p for our room to be ready; we would have left and wandered around but were given the "just half an hour" line by staff. Several more service failures, and no apparent desire to rectify them. GM was not available to discuss service or breakfast issues. I'll be contacting him in writing and will not stay here again.
Sep 29, 2011, 5:05 am
#81
Join Date: Jan 2004
Location: Seattle, WA, USA
Programs: AS MVPG, Hyatt Diamond
Posts: 983
Stayed here last weekend and had the same breakfast issues Markie describes. They are now very specific about the continental breakfast for 2. This was a rotten stay (the second in a row at this property); we arrived at 2.30p and had to wait around the lobby until 5.30p for our room to be ready; we would have left and wandered around but were given the "just half an hour" line by staff. Several more service failures, and no apparent desire to rectify them. GM was not available to discuss service or breakfast issues. I'll be contacting him in writing and will not stay here again.
This will be a deal breaker for me staying here in the future. Hope they come to their senses.
Sep 29, 2011, 8:13 am
#82
Join Date: May 2010
Posts: 943
As much as I've been wanting to check out the Olive 8, unless they fix this, I may avoid this property as well.
Sep 29, 2011, 8:21 am
#83
Join Date: Jul 2010
Programs: United 1K, Hyatt Courtesy Card, SPG Ambassador
Posts: 154
Interesting. I stayed here twice over the summer in mid-July (3 nights) and late August (2 nights). During our stays we were allowed to order absolutely anything off the menu for breakfast every day. All we had to do was sign the bill and present our voucher and everything was taken off before checkout. Were my experiences there two months ago a fluke?
Sep 29, 2011, 8:40 am
#84
Moderator: GLBT Travelers & Hyatt Gold Passport
Join Date: Jan 2000
Location: CVG
Posts: 15,300
Interesting. I stayed here twice over the summer in mid-July (3 nights) and late August (2 nights). During our stays we were allowed to order absolutely anything off the menu for breakfast every day. All we had to do was sign the bill and present our voucher and everything was taken off before checkout. Were my experiences there two months ago a fluke?
Sep 29, 2011, 9:34 am
#86
Join Date: Jan 2004
Location: Seattle, WA, USA
Programs: AS MVPG, Hyatt Diamond
Posts: 983
Sep 29, 2011, 11:01 pm
#87
Join Date: Mar 2009
Location: Cleveland
Programs: SPG Plat, UA 1k, Hyatt Diamond
Posts: 122
I just gave a call to Olive 8, the front desk said the policy hasn't changed since she has been there(don't know how long). She said you can order one entree and one drink, but when I asked if we could order more, she said "I suppose you could". I'm going to Seattle next month and I'm not sure how this will be handled...
was the full breakfast before where you could order anything(no limit) off the menu?
was the full breakfast before where you could order anything(no limit) off the menu?
Sep 30, 2011, 1:16 am
#89
Join Date: May 2006
Location: BOS and ...
Programs: UA 2MM, AA 600k, DL 500k, Hyatt GP 1M, HH Gold, Rad. Gold, CP Gold, Miracle Fruit-su Club
Posts: 9,950
Seems to me the only advantage of the Olive 8 over the Grand now is the swimming pool. And Grand guests have the privilege of using it (1/2 block away) anyway, correct?
Sep 30, 2011, 4:03 am
#90
Moderator: Hyatt Gold Passport & Star Alliance
Join Date: May 1998
Location: London, UK
Programs: UA-1K 3MM/HY- LT Globalist/BA-GGL/GfL
Posts: 12,085
I have the Diamond Coupon which I will scan and upload for you all next week when I get back to the UK. I have emailed Hyatt Customer Service and await a reply.