Andaz West Hollywood - REVIEW - MASTER THREAD
Nov 17, 2014, 3:30 pm
#466
Join Date: Jun 2006
Location: NYC
Programs: Hyatt Diamond, AA Plat
Posts: 1,138
I've booked a 2 night stay using my DSU and cash and points for a Andaz King Suite. Can someone please provide feedback on the quality of the rooms and the breakfast option for diamonds?
I've never stayed but have been spoiled at the Century Plaza and the Pike in Long Beach. Since CP does not offer cash and points for my stay, I'm considering the Pike which is at a lower rate (125 & 10k points vs. 75 & 6k points) but farther away from downtown. Can any Diamonds with a recent stay comment?
I've never stayed but have been spoiled at the Century Plaza and the Pike in Long Beach. Since CP does not offer cash and points for my stay, I'm considering the Pike which is at a lower rate (125 & 10k points vs. 75 & 6k points) but farther away from downtown. Can any Diamonds with a recent stay comment?
The breakfast is superb - the buffet is high-quality, the service is great, and the made-to-order items are just terrific (the benedict and the egg white omelet here are among the best I have had). I havent stayed at the other Hyatt properties you mention, so cant compare, but I have been extremely happy with my stays at the Andaz.
Nov 18, 2014, 1:06 am
#467
Join Date: Aug 2012
Location: San Jose
Programs: Delta PM. SPG Platinum. Hyatt Diamond. National Exec. Southwest A+ & CP.
Posts: 194
I personally love the rooms here, and especially like the little nooks with a view of Sunset blvd.
The breakfast is superb - the buffet is high-quality, the service is great, and the made-to-order items are just terrific (the benedict and the egg white omelet here are among the best I have had). I havent stayed at the other Hyatt properties you mention, so cant compare, but I have been extremely happy with my stays at the Andaz.
The breakfast is superb - the buffet is high-quality, the service is great, and the made-to-order items are just terrific (the benedict and the egg white omelet here are among the best I have had). I havent stayed at the other Hyatt properties you mention, so cant compare, but I have been extremely happy with my stays at the Andaz.
For breakfast: I read in the past that gratuity was covered for diamond members but it only covered the hot buffet. Has that changed? Are we allowed to have made to order items at the restaurant too?
Nov 18, 2014, 9:18 am
#469
Join Date: Mar 2003
Location: Los Angeles, CA
Programs: UA 1K 1MMer & LT UC (when flying UA); Hyatt Credit Cardist; HHonors Diamond; Marriott Gold via UA 1K
Posts: 6,956
Nov 18, 2014, 5:43 pm
#470
Join Date: Aug 2012
Location: San Jose
Programs: Delta PM. SPG Platinum. Hyatt Diamond. National Exec. Southwest A+ & CP.
Posts: 194
Nov 19, 2014, 3:15 pm
#471
Join Date: Mar 2010
Location: SAN
Programs: Hyatt Globalist, American Air, National Car
Posts: 1,131
Thanks for the feedback! Quick question on the rooms and breakfast. Are any of the suites facing Sunset Blvd great or are there specific ones I should ask for (ie one is quieter or has a better view).
For breakfast: I read in the past that gratuity was covered for diamond members but it only covered the hot buffet. Has that changed? Are we allowed to have made to order items at the restaurant too?
For breakfast: I read in the past that gratuity was covered for diamond members but it only covered the hot buffet. Has that changed? Are we allowed to have made to order items at the restaurant too?
Only negative to mention is the electronic items haven't been upgraded and are really showing their age
Breakfast is great, the restaurant area is big and sunny
Nov 19, 2014, 10:13 pm
#472
Join Date: Aug 2012
Location: San Jose
Programs: Delta PM. SPG Platinum. Hyatt Diamond. National Exec. Southwest A+ & CP.
Posts: 194
Awesome to hear. Are the systems bluetooth compatible or have a audio cable? I don't have an iPhone or iPod
Nov 19, 2014, 11:45 pm
#473
Join Date: Mar 2010
Location: SAN
Programs: Hyatt Globalist, American Air, National Car
Posts: 1,131
tvs have clumsy on screen menus to navigate , the reading nook overlooking sunset has a 12" lcd tv that is very outdated, and useless in the sun
Nov 20, 2014, 8:40 am
#474
Join Date: Feb 2010
Location: DCA/IAD
Posts: 69
Nov 20, 2014, 8:40 am
#475
Join Date: Jun 2006
Location: NYC
Programs: Hyatt Diamond, AA Plat
Posts: 1,138
Thanks for the feedback! Quick question on the rooms and breakfast. Are any of the suites facing Sunset Blvd great or are there specific ones I should ask for (ie one is quieter or has a better view).
For breakfast: I read in the past that gratuity was covered for diamond members but it only covered the hot buffet. Has that changed? Are we allowed to have made to order items at the restaurant too?
For breakfast: I read in the past that gratuity was covered for diamond members but it only covered the hot buffet. Has that changed? Are we allowed to have made to order items at the restaurant too?
I have ordered off the menu in the past (instead of the buffet) and have never been charged.
Nov 20, 2014, 2:31 pm
#476
Join Date: Aug 2012
Location: San Jose
Programs: Delta PM. SPG Platinum. Hyatt Diamond. National Exec. Southwest A+ & CP.
Posts: 194
Dec 1, 2014, 2:31 pm
#477
Join Date: Aug 2012
Location: San Jose
Programs: Delta PM. SPG Platinum. Hyatt Diamond. National Exec. Southwest A+ & CP.
Posts: 194
Wanted to post an update from my trip. Stayed in one of their corner suites this past weekend (705) and everyone's description of the hotel and its service are on point!
Technology is a bit to be desired - old geneva systems that only accept the old iPhones.
Breakfast was superb - diamond breakfast still covered gratuity and the kind folks even let me get a to-go box for Disneyland!
Service - Service was excellent. Valet was a bit expensive $33 but did include in and out privileges.
Technology is a bit to be desired - old geneva systems that only accept the old iPhones.
Breakfast was superb - diamond breakfast still covered gratuity and the kind folks even let me get a to-go box for Disneyland!
Service - Service was excellent. Valet was a bit expensive $33 but did include in and out privileges.
Dec 1, 2014, 3:12 pm
#478
Join Date: Jun 2013
Posts: 2,363
Wanted to post an update from my trip. Stayed in one of their corner suites this past weekend (705) and everyone's description of the hotel and its service are on point!
Technology is a bit to be desired - old geneva systems that only accept the old iPhones.
Breakfast was superb - diamond breakfast still covered gratuity and the kind folks even let me get a to-go box for Disneyland!
Service - Service was excellent. Valet was a bit expensive $33 but did include in and out privileges.
Technology is a bit to be desired - old geneva systems that only accept the old iPhones.
Breakfast was superb - diamond breakfast still covered gratuity and the kind folks even let me get a to-go box for Disneyland!
Service - Service was excellent. Valet was a bit expensive $33 but did include in and out privileges.
Dec 2, 2014, 8:43 am
#479
Join Date: Jun 2006
Location: NYC
Programs: Hyatt Diamond, AA Plat
Posts: 1,138
Wanted to post an update from my trip. Stayed in one of their corner suites this past weekend (705) and everyone's description of the hotel and its service are on point!
Technology is a bit to be desired - old geneva systems that only accept the old iPhones.
Breakfast was superb - diamond breakfast still covered gratuity and the kind folks even let me get a to-go box for Disneyland!
Service - Service was excellent. Valet was a bit expensive $33 but did include in and out privileges.
Technology is a bit to be desired - old geneva systems that only accept the old iPhones.
Breakfast was superb - diamond breakfast still covered gratuity and the kind folks even let me get a to-go box for Disneyland!
Service - Service was excellent. Valet was a bit expensive $33 but did include in and out privileges.
Dec 6, 2014, 2:06 pm
#480
Senior Moderator; Moderator, Eco-Conscious Travel, United and Flyertalk Cares
Join Date: Jun 1999
Location: Fulltime travel/mostly Europe
Programs: UA 1.7 MM;; Accor & Marriott Pt; Hyatt Globalist
Posts: 17,831
Stayed at this property in a suite last week. I was last there when it first re-opened as an Andaz I was much disappointed this time. I suspect it's seen a lot of parties. One of the bathroom doors was broken in the open position (a pocket door) and the latch was missing. There are two bathrooms so not a big deal for a one-night stay. The imitation Swarovski chandelier over the bar was covered in dust. The marble counter top on the bar was pitted from damage. The walls were damaged and wallpaper coming off in areas. The mirror in the useable bathroom was cracked in two areas. There was hair in the bathrooms on arrival. That was the damage/debris I saw in a casual look in the few hours I was awake in the suite. Lobby area looked OK and breakfast was OK. I've been in WeHo a couple of times in between and going back next week, but skipping the Andaz.