Hyatt Points
 

Just a quick one. Have booked a stay at a Hyatt and joined their Passport scheme before making my booking. I can't see any option on the account pages to select a miles earning preference - how do I change this?

TIA

This query would receive a much better response on the Hyatt Gold Passport forum. So, without further ado, I am moving it there. A redirect marker will remain on the BA forum to allow its regulars to follow and contribute to this thread.

Many thanks,

Prospero
British Airways Executive Club moderator team

:eek: :eek: :eek:

I just went out the the site to get you the instructions and I can't find it either! It's not where I thought it was.

It looks like Hyatt's IT dept. may have struck again.

I will look some more, but the site is slow today and I don't know if I'll have much luck.

Your best option might be to call customer service.

Cheers for the move to more appropriate forum.

At least I'm not going mad in not seeing it! Will give them a call on Monday unless I find a way before then!

Isn't the decision to earn GP points or airline points made at check-in. That is you tell them at check-in which option?

You can. You can also select point or miles when you make the reservation.

But I recall being able to make the selection as a default from within my goldpassport account profile.

I could be wrong, as I haven't done it in ages, and always take points, but I seem to recall making the selection at one time.

Dear FlyerTalk Members:

It is my pleasure to clarify that a Gold Passport member may only select Gold Passport points for their earning preference within their online account. The Gold Passport program is a point system for earning Gold Passport credit at Hyatt properties and our affiliates. Hyatt does offer our guests the choice to earn Gold Passport points or frequent flyer miles/credit on a maximum of one partner account during every eligible stay, the other programs frequent travel number needs to be given at check-in. To learn more about the opportunity to earn with one of Hyatt Gold Passports many partners please visit www.goldpassport.com ( http://www.goldpassport.com/ ).

I hope this information has assisted you in earning your award benefits with Hyatt.

Sincerely,
Karen Smith
Gold Passport Concierge