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Old Jun 20, 2007, 4:36 am
  #1  
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Join Date: May 2005
Location: Sydney Australia
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HR Kyoto

I am booked into the HR Kyoto next year, but they could not give me a Regency Suite and so instead we have had to book 2 rooms. Our booking is VERY far in advance (as I wanted to make sure we got a suite upgrade for our 4 nights @ the PH Tokyo) so I was a little put out that all the inventory would be sold so far out. Another problem was that they said max in room was 3 and there will be 4 of us including our 4 y o and SIL.

Does this seem right? The site specifically mentions this room type as being able to accommodate families wishing to share, and the bedding configuration is two double and two twin beds. Hard to imagine why you'd restrict the occupancy to 3 with that bedding configuration.

Has anyone stayed there in a Regency Suite? Any idea of the room rate one could expect to pay?
keiko is offline  
Old Jun 20, 2007, 10:40 am
  #2  
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Hi keiko -

This sounds like a frustrating situation for you. I've stayed at this hotel, and enjoyed it very much. The room I was in only had space for 2.

I see that the Regency Suite provides the bedding that you reference. Is the problem that you are booking a lesser room, thus can only book it for the number of people that is permitted in that room?

I chose an arbitrary date in December to look at prices:

22000 JPY - king room
120500 JPY - suite
SanDiego1K is offline  
Old Jun 21, 2007, 1:53 am
  #3  
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I am looking to just book the room - not to get a discounted rate or any kind of upgrade - just to book it so we will all be in the one room. My daughter can get very upset sometimes and as it will be our first two nights in Japan I would prefer that she were not in a room with her Aunt instead of with us.
keiko is offline  
Old Jun 21, 2007, 6:53 am
  #4  
 
Join Date: Nov 2003
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May I ask how you are making the reservation? I mean, is it through hyatt.com, a travel agent, or directly with the hotel?

I'm also a big fan of this hotel and am quite sure they would try hard to satisfy you, if at all possible. One special point about this property is that they have very few suites, so depending on your dates, it is entirely possible that they do not have availability even many months in advance.

If you have not contacted the hotel directly, I might suggest that route.

Good luck!
747heavy is offline  
Old Jun 24, 2007, 9:19 pm
  #5  
 
Join Date: Jul 2004
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Originally Posted by keiko
Does this seem right? The site specifically mentions this room type as being able to accommodate families wishing to share, and the bedding configuration is two double and two twin beds. Hard to imagine why you'd restrict the occupancy to 3 with that bedding configuration.
Reserve a room directly to the hotel. If you could not get a Regency Suite, ask for a DX, DX Corner or DX Balcony with an extra bed for your aunt.
If you need any more help, give me a PM in Japanese.
yasuki is offline  
Old Jun 26, 2007, 12:09 pm
  #6  
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Agree with the above posters: don't give up without at least contacting the hotel directly.
RichardInSF is offline  
Old Jun 26, 2007, 6:21 pm
  #7  
 
Join Date: Nov 2005
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It might be a tight fit, but even a DX Twin should be able to do four people. The DX Twin rooms are set up with two "twin" - really more like double or even queen - sized beds and a pull-out sofa bed. There is also room for a rollaway.

I've done three people - the two beds and a rollaway - and using the sofabed as well, there ought to be room for four.

I'd definitely advise that you call the hotel and inquire directly. The staff there is wonderful, and I imagine they would be willing to work something out for you. If you can speak Japanese, it will help, as although their English is good, it is often easier to communicate more complicated issues in Japanese.

In any case, I'm sure you'll enjoy your stay there - it is an outstanding hotel!
Scifience is offline  


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